Tools for Facilitating P3s and Gaining Political Consensus

Susan MaysCH2M

July 21, 2015

If you want to go fast go alone.If you want to go far go with others.

African Proverb

What is collaborative service

delivery?

Sharing costs and benefits when working “…across boundaries with two or more organizations to solve problems that cannot be solved or easily solved by single organizations.”

Source: O’Leary & Gerrard, 2013

What makes collaboration work?• Willingness to cooperate• Need to improve service delivery/

sense of urgency• Mutual advantage• Leadership

Catherine Gerard, Collaboration Across Boundaries: Ten Compelling Ideas

From contracts to collaboration

Source: Romzek and Goodyear, KU-CH2M HILL Conference on Collaboration, April 2012

Info

rmal

Acc

ount

abili

ty

Meeting the unofficial expectations of contract partners

Form

al A

ccou

ntab

ility

Meeting the official expectations, terms of the contract

Using the DiagnosticPart 1

• The score sheet (available at icma.org/strategies)

• A framework for working through the question of collaboration

• Qualitative discussion on each factor• Assign a score to each aspect• Total the scores

Collaborative Service Delivery

Matrix• A process to frame a discussion around whether to

pursue an alternative service delivery arrangement

• Focuses on two general characteristics that influence likelihood of success

– Service

– Community context

• The result is a general indication of whether a collaborative arrangement should be pursued

Start with specifying the type of service under consideration

Factor 1: Know thy service

1. Asset specificity

2. Contract specificity and monitoring

3. Labor intensity

4. Capital intensity

5. Benefits targeted or diffuse

6. Management competencies

7. Stability in administrative team

Next discuss community context that may influence likelihood of

success

Factor 2: Understand community context

1. Council orientation/political environment

2. Possible public partners

3. Possible private partners

4. Possible nonprofit partners

5. Fiscal/economic health

6. Unions

7. Citizen approval

Bayside, WI: Joint Communications Center shared by seven jurisdictions

Two scores

Service Type Community Context

Understanding the possibilities

7 11 16 217

11

16

21

Difficult

Optimal

Moderate

Service Type

Com

mun

ity C

onte

xt

Using the DiagnosticPart 2

• Facilitates the evaluation of various options for collaboration

• Points the user in the direction of the type of collaboration that will maximize the likelihood of success

The options

Horizontal public-public partnershipsHorizontal public-public partnerships

Vertical public-public partnerships

Consolidation/regionalization of services

Public-private partnerships

Public-non-profit partnerships

Collaborative Structure Worksheet

Service Characteristic Score Preferred Structure (circle your score) (circle the corresponding structure)

Contract Specification and Monitoring

123

NonePublic-Public (Horizontal)Consolidation/Regionalism

Labor Intensity

123

Public-Public (HorizontalPublic-Private PartnershipPublic-Nonprofit Partnership

Capital Intensity

123

Consolidation/RegionalismPublic-Public (Vertical)Public-Private Partnership

Possible Public Partners

123

Consolidation/RegionalismPublic-Public (Vertical)Public-Public (Horizontal)

Possible Private Partners

123

Public-Public (Vertical)Public-Public (Horizontal)Public-Private Partnership

Possible Nonprofit Partners

123

Public-Public (Vertical)Public-Private PartnershipPublic-Nonprofit Partnership

Public Interest

123

Public-Private PartnershipPublic-Nonprofit PartnershipPublic-Public (Vertical)

Tally the results

Delivery Options Count(how many circled)

Preferred Structure(check highest score)

Public-Public (Horizontal) 4

Public-Public (Vertical) 2

Consolidation/Regionalism 0

Public-Nonprofit Partnership 0

Public-Private Partnership 1

None 0

Additional Resources

• Guidebook• Exercises• Case studies• Research literature• Professional consultants

http://bit.ly/1IgvpFp

Tools for Facilitating P3s and Gaining Political Consensus

Susan MaysCH2M

July 21, 2015