Too old to learn
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Transcript of Too old to learn
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Too Old To ?
Tarang MaheshwariVishal Sachdeva Vishal Chaudhary Ankit Jain Saugata Palit
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Characters in the Case
Armor Coat• C.J Albert (CEO)• Ed McGlynn (52 Years old Salesman)• Roger Sterling (28 Years Old Web Guru)
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Case Facts
• Armor Coat is an insurance company. Whose sales are decreasing.• They decided to make new online database• Ed- the star salesperson • Roger was assigned to work with Ed on his computer knowledge• Ed closed himself off from learning new technology• Ego clash began between two• Both was looking for solution ; therefore went to business dinner. But
no solution came out• Both turned to C. J. for counsel and warned to leave the company
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WHY ED WAS UNWILLING TO ACCEPT THE CHANGE?
• Ed’s ego and self-esteem• His thinking that “People don’t
buy insurance – You sell it to them.”• Age gap and different thinking
styles• Reverse mentoring
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Issues Involved
• The generation gap between Ed and Rogers resulting into different thinking caps.• “People don’t buy insurance- you sell it to them “-personal
connection is lost if armor coat goes online• Company sales are decreasing.
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Solutions
• C.J can be mediator trying to make them understand and translate through amicable terms.• Can ask ED’s daughter to help who is a computer-savy.• Should assist Ed in his efforts to accommodate all the changes.• Reposition reverse mentoring more positively to his employees.• Needs to re-examine how it matches individuals.
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