Tomorrow’s Digital Agenda: Disruptive Trends and Technologies · Digital Transformation Lead...
Transcript of Tomorrow’s Digital Agenda: Disruptive Trends and Technologies · Digital Transformation Lead...
Tomorrow’s Digital Agenda:
Disruptive Trends and Technologies
Chairman: Ryan Ghee, Editor
Future Travel Experience
Session Overview
• Look ahead to 2020 and beyond
• What will the digitization of the air transport industry look like in practice?
• Which trends and technologies will play crucial roles in the industry’s
digitization?
• How will a transformed industry bring about operational and customer
experience improvements?
• What are the biggest challenges and what must industry players do now to
prepare for the future?
New and Emerging Technologies
IoT, Analytics and The Cloud
Source: SITA (2017)
The Disruptors• Major tech players and start-ups are
disrupting the status quo – they are
looking at everything from the
passenger perspective
• Airline and airport innovation labs
and accelerators are reshaping the
industry by working with these
disruptors
• The future of the industry will be co-
created by airlines / airports / tech
giants / start-ups / traditional industry
suppliers
Meet the Speakers
David de Santiago, Digital Transformation Lead [EMEA], Amazon Web Services
Greg Jones, MD, Worldwide Hospitality & Travel IndustriesMicrosoft Corporation
Sanjay Brahmawar, General Manager, IBM Watson Internet of Things
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Source: presentation of Ryan Ghee, Future Travel
Experience at the 2017 SITA Air Transport IT Summit,
Brussels.
2017 Air Transport IT Summit