Tom Harrington

Commute Solutions Leader,  Intuit Inc.

April 2017

ACT/BWC Shared Public Shuttles

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Consumers Small Businesses Accounting Professionals

Who we serve:

Our mission

Powering prosperity around the world

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Who we are

Founded

7,900Employees

42MCustomers

1993IPO

4.7BRevenue

24Locations

1983

BeBold

BePassionate

LearnFast

BeDecisive

WinTogether

DeliverAwesome

Integrity Without Compromise

We Care andGive Back

Our values:

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Intuit global locations

NA SA EU AS AU

24 locations in 11 countries

BrazilSão Paulo

EuropeLondon, UKParis, FranceMunster, Germany

AustraliaMelbourneSydney

IndiaBangalore Singapore

IsraelTel Aviv

United StatesCalifornia:

Mountain ViewSan DiegoSan FranciscoWoodland Hills

Cambridge, MAFredericksburg, VAPlano/Dallas, TXQuincy, WAReno, NVTucson, AZWashington, D.C.

CanadaEdmontonMississauga/Toronto

New ZealandAuckland

Shuttles: Mountain View, San Diego and Bangalore

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Why shuttles in Mountain View?

• Largest campus• Voice of the

Employee• Land use-

partnership with the city

• Millennials• Urban centers• Cost of driving• Driving attitude

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Where are they?

Legend - Number of employees residing in the area

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Routes

Route19 Route17Route 49Route 29

37 Miles 37 Miles 37 Miles 50 Miles

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Why partner with a private shuttle operator?

• Wanted a turnkey solution-September 2015• SFMTA shuttle stops

• Technology leader• 4 suggested “Anchor” routes

• 3 SF, 1 East Bay• Marketed by RidePal

and through the TMA• Open to the public• Accepts transit subsidy• Accepts direct payment• Flexible ticket types• No reservations• Real time tracking• RFID or Clipboard sign on

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RidePal AppTransit Screen

Tracking

RidePal App

Tracking

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Program metrics (18 mos)

• Average >50/day • 294 Intuit Riders• 91 Other Unique Riders

• Robust Portal• Ridership• Capacity (Peak call

out)• On time

Aruba Networks Mercedes BenzBMW Nuna HealthBox RoviCisco SchawkClearCare SiemensCoupons, Inc SymantecElectronic Arts UltragenyxKaiser Permanente Zee AeroLockheed Martin Zynga

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Cost structure

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MVgo last mile shuttles

• 1 of 3 routes• North Shoreline Ingress• 23 trips per day• AM and PM commute only• Light rail, train & downtown Mountain

View• Cost of shuttle operations paid by

Google and Intuit• On time performance >90%• MVgo

• Not for profit TMA • Operates 3 routes• I (Tom) chair

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About the program & learnings

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Contact Information

Tom HarringtonIntuit Commute Solutions LeaderWork Phone: 650.944.5624 tom_harrington@intuit.com

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