Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community...

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Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health

Transcript of Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community...

Page 1: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Tom Ford, CEO Lookout Mountain Community Services

Jennifer Hibbard, COO View Point Health

Page 2: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Statewide Care Management Entities

• Lookout Mountain Community Services and View Point Health operate the two CME’s throughout the state of Georgia

• The CME’s serve as the “locus of accountability” for defined populations of youth with complex challenges and their families who are involved in multiple systems

• The CME’s are accountable for improving the quality, outcomes and cost of care for populations historically experiencing high-costs and/or poor outcomes

Page 3: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Georgia Statistics

on the Populations We Serve

• Over 2.3 Million face the challenge of living with

mental illness.

• Suicide is the 11th leading cause of death.

• One out of every 10 families is affected by

intellectual disabilities.

• 41% of Georgians with addictive diseases report

needing treatment but are not receiving it.

• SED youth

Page 4: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Georgia is ranked 47th in

Spending Per Capita

$46.54

1st District of Columbia $360.57

26th Delaware $106.04

51st Idaho $ 36.64

Page 5: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

State Safety Net for Individuals with

Mental Illness, Addictive Diseases and/or

Developmental Disabilities

• Community Service Boards created by HB 100 in 1994

• Further defined in 2002

• Created to provide mental health, developmental disabilities, and addictive diseases services

• Authorized to provide health, recovery, housing, or other supportive services;

• Public agencies;

• Instrumentalities of the State

• Created for nonprofit and public purposes to exercise essential governmental functions.

• OCGA § 37-2-6

Page 6: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

History of C&A Fee for Service

• SFY2006 process began to move C&A funding

of services from primarily block grant to a fee-

for-service (FFS) payment system

• Only pay for defined services; provider not

paid for non-billable services

• Many new small providers; little accountability

• Increased fragmentation of system

Page 7: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Fragmented System of Care

• Services are driven by payer source rather

than individual need

• A change in payer source results in a

disruptive change in provider and possible

change in level of service regardless of

individual need

• Inconsistent quality among providers

• Limited focus on prevention and early

intervention services

Page 8: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Care Management Entity

Care is values based:

• Youth-guided and family-driven• Individualized• Strengths-based, resiliency focused• Culturally and linguistically competent• Community-based, integrated with natural

supports• Coordinated across providers and systems• Solution focused• Data-driven, evidence-informed

Page 9: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

2-5%

15%

80%

Prevalence Utilization for target populations

within Georgia’s SOC.

CMEs serve the top

of the triangle,

targeting the highest

risk youth who are in

restrictive, costly

placements

Intensive Services

60% of $$$

Early Intervention

Home & Community-

based; school-based

35% of $$$

Prevention &

Universal health

promotion

5% of $$$

Page 10: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Wraparound Visual

Child Welfare

School Teachers

Other Involved

Family

Friends &

Neighbors

Juvenile

Justice

Faith

Community

Mental Health

Providers

Youth & Parent

CME

Inpatient Hospital &

Psychiatric Residential Treatment Facility

Ongoing

Community

Services:

*CSU

* Respite

* Co occurring

behavioral

health

High Fidelity Wraparound

Planning Process

Sources of

Income:

*Money

Follows the

Person

*Balance

Incentive

Program

* State

Dollars

Page 11: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

REDUCING COST OF

RESTRICTIVE CARE

♦ At a cost of $365/day for a

residential bed, the total bed days

before CME cost the state

$14,318,220.

♦ After CME involvement through the

waiver, costs were reduced to

$615,025.

INCREASING QUALITY OF CARE IN THE

COMMUNITY

♦ Locally driven and managed care

♦ Increasing natural supports and

family capacity to respond to crisis

♦ Decreasing dependences on formal

service systems

♦ Improved youth functioning in

school, home and community

$14,318,220

$615,025

for One Year

CME OUTCOMES… (DATA PROVIDED BY APS HEALTHCARE)

Page 12: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Comprehensive Service Array

Outpatient Services

Short-term Substance Abuse

Residential

Adult Crisis Stabilization Program

Adolescent Crisis Stabilization Program

Housing

Psychosocial Rehabilitation

Therapy

(Individual, Group, Family)

Group Training

Medication Management

Lower Cost Higher Cost

Lo

w

Ac

uit

y

Hig

h

Ac

uit

y

Residential Services

Inpatient Hospital

Assessment

Peer Support

Psychiatric Evaluation

Day Program Services

Page 13: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Why and How?

• Create complementary, not duplicate,

treatment systems

• Utilize Community Service Boards to

leverage federal and state dollars that other

providers cannot bring to bear.

• Create a coordinating body to provide a

holistic focus on the needs of children and

families

Page 14: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Recommendations for C&A Services

• Establish a single benefit package for children receiving publically funded MH services

• Establish one set of standards to allow for a single provider network

• Require evidence-based practices with measurable outcomes

• Allow flexible funding focused on outcomes rather than frequency of contact

Page 15: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Recommendations for C&A Services

• Utilize system of care principles which

include all necessary services and agencies

needed to meet the needs of the child and

family

• Utilize certified parent partners to facilitate

navigation in the system

Page 16: Tom Ford, CEO Lookout Mountain Community Services …...Tom Ford, CEO Lookout Mountain Community Services Jennifer Hibbard, COO View Point Health. Statewide Care Management Entities

Robyn Garrett-Gunnoe

Association Director

Georgia Association of Community Service Boards

912-312-3205

[email protected]