TMSA 3, a gap analysis Competence Management System Soft...

Greener Shipping Summit Issued: TEK No ‹#› , 15-Nov-17

Greener Shipping summit Evgenides Foundation, 14Nov17



15:15 – 15:55 Session 4 - Soft skills Moderator: Panagiotis Koutris, Managing Director, Kristen Marine SA, Roxana Shipping SA

• TMSA 3, a gap analysis Antonis Iordanidis, General Manager, Alpha Marine Consulting Ltd • Human Factors issues relating to inspections and audits Stephen Bligh, Senior Principal Consultant, DNV GL • Competence Management System Stefanos Chatzinikolaou, R&D / Innovation Hub Manager, RINA Hellas • Soft skills OCIMF INTERTANKO joint initiative Panagiotis Koutris, Managing Director, Kristen Marine SA, Roxana Shipping SA • Soft skills introduction Panagiotis Koutris, Managing Director, Kristen Marine SA, Roxana Shipping SA





The soft skills introduction

u  The Human Factor Ø  70% to 90% Ø  the other factors Ø  100%

u  The Competence Ø  what vs how, hard/technical vs soft/non technical, skill / competence(y) Ø  soft skill the other dimension in competence Ø  soft skills domains, soft skills training vs learning Ø  assessment, behavioural indicators vs behaviours Ø  numbers are slaves, individual awareness Ø  STCW and Industry perspectives

u  The Human error Ø  why? •  knowledge •  compliance/commitment, engagement, shortcuts, supervision, communication, chronic

unease vs risk normalisation Ø  how the what is applied





u  Human factor as accidents root cause

Ø  70%-96%

Ø  which are the other factors?

•  procedures (who drafts procedures?)

•  design/equipment (who designs and makes?)

So 100%!!!

The Human factor





The Human error

u  Human error why?

Ø  knowledge (technical competence(ies)/skills)...yes BUT...

Ø  compliance/commitment, planning/supervision, communication,

teamwork, risk normalisation

Ø  the other dimension of competence, soft/non technical skills in focus

Ø  the art of applying the knowledge to get the objective the best way

u  operations in an EHSQ incident free manner, effectively and efficiently





The Competence

u  Competence on and for what?

Ø  knowledge (technical competence(ies)/skills)

Ø  the other dimension of competence, soft/non technical skills in focus

Ø compliance/commitment, shortcuts, engagement, planning/supervision, communication,

teamwork, chronic unease vs risk normalisation

Ø  the art of applying the knowledge to get the target the best way

u  operations in an EHSQ incident free manner, effectively and efficiently

u  Industry perspective what are the soft skills, awareness, assessment, training or learning?

Ø  STCW

Ø  TMSA3, Class DNV-GL, Class RINA

Ø  OCIMF INTERTANKO CAV

Ø  Shell Partners in Safety





u  Manila amendments 2010, in force 01Jan17

Ø  functions

Ø  controlling the operations of the ship and care for the persons on board

Ø  competence

•  Application of Leadership and Teamworking skills

•  Application of Leadership and managerial skills

• Tables A-II/1.2.3 for deck

•  Tables A-III/1.2.3 for engine

STCW

u  Definitions

Ø  Competence vs competency





u  Risk based vs deterministic u  Focus in process rather than numbers

u  Behaviour based safety system u  competence assessment, behavioural in job, by simulation, psychometrics

u  team building - communication u  cultural diversity, self awareness

TMSA3 , Class DNV-GL, Class RINA

u  Retain competence - Shaming and blaming u  Zero tolerance to human imperfection and technical failures

u  Bias u Cultural blindness and communication barriers

u Management system vs Behaviour

u  qualification vs competence u  soft skills categories u  soft skills assessment





Shell Partners in Safety

Failed Barriers

Direct cause Contributory

cause

Mooring

Incident

Navigational incident

Root causes

Failed Barriers

Root causes

Failed barriers

Root causes

Fire incident

Direct cause Direct cause Contributory

cause Contributory

cause

Behaviour Behaviour Behaviour Behaviour!!!

Proc

ess

Pers

onal

u  Numbers are slaves,

not Masters!!!





Aristoteles

The whole is greater than the sum of its parts...

Tο όλον είναι μεγαλύτερο από το άθροισμα των μερών του

u  Numbers are slaves, not Masters!!!





Herakleitos

58. ....και αγαθον και κακον εν εστιν... ...Good and bad is the same...

60. ....οδος ανω κατω μια και ωυτη... ...Going up going down one and the same...

8. «...το αντιξοον συμφερον και εκ των διαφεροντων καλλiστην αρμονιαν ...και παντα κατ’ εριν γινεσθαι...» The opposites are beneficial and from the opposition the best harmony...Everything is developed in competition...





(Root? Cause) – The common denominator u  Philistines

are people who are with utmost care and always seriously occupied with realities which are no realities

Parerga und Paralipomena, 1851

u  Ο συνασπισμός των μετρίων Coalition of mediocrats Η τεραστία κοινωνική σημασία των

βλακών εν τω συγχρόνω βίω, 1942 Μύθος και Πραγματικότης της

Αστικής Κοινωνίας , 1963

u  The “practical” man Notes from Underground, 1864 Crime and Punishment, 1866





DMS

PRESENTATION

Epilogue





Engage yourselves pls!

Thank you for

your engagement

TMSA 3, a gap analysis Competence Management System Soft...

Documents

Transcript of TMSA 3, a gap analysis Competence Management System Soft...