TMC1

SECTOR:

INFORMATION AND COMMUNICATION TECHNOLOGYQUALIFICATION:

COMPUTER HARDWARE AND SERVICING NC IIModule:

PLAN TRAINING SESSION ANDUTILIZE ELECTRONIC MEDIA TRAINING FACILITIES

ASIAN INSTITUTE OF COMPUTER STUDIES

COMPUTER BASED LEARNING MODULEPANAPAAN, CAVITE

TOPIC: Plan Training Session

1. Trainee’s Characteristic

2. Records of the Characteristics of Learners

3. Self-Assessment Checklist

4. Evidence of Current Competencies acquired related to Job/Occupation

5. Summary of Current Competencies versus Required Competencies

6. Training Needs

7. Session Plan

8. CBLM includes UTILIZE topic such as:

Information Sheet

Work Sheet

Job Sheet

Operation Sheet

Main Resources:

TESDA Trainers provided the following:

Computer Hardware and Servicing NC II Trainee’s CD Lorie TM output

Additional Resources:

Gras Book http://www.lifehack.org http://computer.howstuffworks.com

COMPUTER HARDWARE AND SERVICING NC IIDate Developed:Oct-Nov of 2013

Doc. No.

INSTALL COMPUTER SYSTEMS AND NETWORK

Developed by: Evelyn B. Carolino

Issued by:1

http://computer.howstuffworks.com/

http://www.lifehack.org/articles/lifehack/26-tips-to-keep-your-computer-up-and-functioning.html

Blank Template : TRAINEES CHARACTERISTICS

Please answer the following instrument according to the characteristic described below. Encircle the letter of your choice that best describes you as a learner. Blank spaces are provided for some data that need your response.

Characteristics of Learners

Language, literacy and numeracy (LL & N)

Average grade in:

English

a. 95 and aboveb. 90 to 94c. 85 to 89d. 80 to 84e. 75 to 79

Average grade in:

Math


Cultural and language background

Ethnicity / Culture:

a. Ifugaob. Igorotc. Ibanagd. Gaddange. Tagalogf. Ibaloyg. Others (please specify)

Education and General Knowledge

Highest Educational Attainment:

a. High School Levelb. High School Graduatec. College Leveld. College Graduatee. With units in Master’s Degreef. Master’s Graduateg. With Units in Doctoral Levelh. Doctoral Graduate

Sex a. Maleb. Femalec. Prefer not to say


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Age Your Age: 20

Physical Activity 1. Disabilities if any : __________________2. Existing Health Conditions :

a. Noneb. Asthmac. Heart Diseased. Anemiae. Hypertensionf. Diabeetesg. Others (please specify): ______________

Previous Experience with the topic

Certificates:

a. AM/FM Radio / Repairb. Domestic Appliancec. Mobile / cellphone Repaird. Audio / Video Systeme. none

Previous Learning experience List down trainings related to Computer Hardware Servicing II:

not applicable

Training Level completed not applicable not applicable

Special Courses Other courses related to Electronics

Learning Style A. Visual – the visual learners take virtual pictures of information given, so in order for this kind of learner retain information, oral or written, presentations of new information must contain diagrams and drawings, preferably in color. The visual learner can’t concentrate with a lot of activity around him and will focus better and learn faster in a quiet study environment


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B. Kinesthetic – described as the students in the classroom, who have problems sitting still and who often bounce their legs while tapping their fingers on the desks. They are often referred to as hyperactive students with concentrations issues

C. Auditory – a learner who has the ability to remember speeches and lectures in detail but has a hard time with written text. Having to read long text is pointless and will not be retained by the auditory learner unless it is read aloud

Other Needs a. Financially challengedb. Working studentc. Solo parentd. Others please specify:

Name :Date :


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Sample1: TRAINEES CHARACTERISTICS




Average grade in:

English


Average grade in:

Math










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Age Your Age: 20




Certificates:



not applicable





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Other Needs a. Financially challengedb. Working studentc. Solo parentd. Others please specify:

Name : Jonathan BautistaDate : Sept. 1, 2013


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Sample 1.2: TRAINEES CHARACTERISTICS




Average grade in:

English


Average grade in:

Math










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Age Your Age: 17




Certificates:



not applicable





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Other Needs a. Financially challengedb. Working studentc. Solo parentd. Others please specify: not applicable

Name : Angelica BithaoDate : Sept. 1, 2013


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Sample 1.3: TRAINEES CHARACTERISTICS




Average grade in:

English


Average grade in:

Math










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Age Your Age: 17




Certificates:



not applicable





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Other Needs a. Financially challengedb. Working studentc. Solo parentd. Others please specify: prepare not to say

Name : Amelia DagatDate : Sept. 1, 2013


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Computer Hardware and Servicing NC II

BLANK FORM SELF-ASSESSMENT CHECKLIST

Instruction:

This Self-Check Instrument will give trainer data or information which is essential in planning training sessions. Please check the appropriate box of your answer.

CAN I?... YES NOBASIC COMPETENCIES

1. PARTICIPATING IN WORKPLACE COMMUNICATION

1.1 Obtain and convey workplace information

1.2 Complete relevant work-related documents

1.3 Participate in workplace meeting and discussion

2. WORKING IN TEAM ENVIRONMENT

2.1. Describe team roles and scope

2.2. Identify own role and responsibility within team.

2.3. Work as a team member.

3. PRACTICE CAREER PROFESSIONALISM

3.1. Integrate personal objective with organizational goals.

3.2. Set and meet work priorities.

3.3. Maintain professional growth and development.

4. PRACTICING OCCUPATIONAL HEALTH and SAFETY

4.1. Identify hazards and risk.

4.2. Evaluate hazards and risk.

4.3. Control hazards and risk by using Personal protective equipments.

4.4. Maintain occupational health and safety awareness.


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CAN I?... YES NO

COMMON COMPETENCIES1. Apply quality standards

1.1 Assists quality of received materials

1.2 Asses own work

1.3 Engage in quality improvement

2. Perform computer operations2.1 Plan and prepare for tasks to be undertaken

2.2 Input data into computer

2.3 Access information using computer

2.4 Produce output/data using computer system

2.5 Use basic functions of a web browser to locate information

2.6 Maintain computer equipment and systems

3. Perform mensuration and calculation3.1 Select measuring instruments

3.2 Carry out measurements and calculation

3.3 Maintain measuring instruments

3.4 Identify different kinds of technical drawings

4. Preparing and interpreting technical drawing4.1 Identify different types of technical drawings

4.2 Interpret technical drawing

4.3 Prepare/make changes on electrical/electronic schematics and drawings

5. Using hand tools5.1 Plan and prepare for tasks to be undertaken

5.2 Prepare hand tools

5.3 Use appropriate hand tools and test equipment

5.4 Maintain hand tools6. Terminate and connect electrical wiring and electronics

circuit6.1 Plan and prepare for termination/ connection of electrical

wiring/electronic circuits6.2 Terminate/connect wiring/electronic circuits

6.3 Test termination/connections of electrical wiring and electronics circuits


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CAN I?... YES NO

CORE COMPETENCIES

1. Installing Computer Systems and Networks

1.1 Plan and prepare for installations

1.2 Install equipment/device systems

1.3 Conduct test

2. Diagnosing and troubleshooting computer systems

2.1 Plan and prepare for diagnosis of faults of computer systems

2.2 Diagnose faults of computer systems

2.3 Repair defects in computer systems and networks

2.4 Test systems and networks

3. Configuring computer systems and networks

3.1 Plan and prepare for configuration

3.2 Configure computer systems and networks

3.3 Inspect and test configured computer systemsand networks4. Maintaining computer systems and networks

4.1 Plan and prepare for the maintenance of computer systems and networks

4.2 Maintain computer systems

4.3 Maintain network systems

4.4 Inspect and test configured/repaired computer systems and networks

Trainee : Date:

Facilitator: Date:


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Samples 2.1: Computer Hardware and Servicing NC II

FORM SELF-ASSESSMENT CHECKLIST

Instruction:




1.1 Obtain and convey workplace information 1.2 Complete relevant work-related documents 1.3 Participate in workplace meeting and discussion


2.1. Describe team roles and scope 2.2. Identify own role and responsibility within team. 2.3. Work as a team member.


3.1. Integrate personal objective with organizational goals. 3.2. Set and meet work priorities. 3.3. Maintain professional growth and development.


4.1. Identify hazards and risk. 4.2. Evaluate hazards and risk. 4.3. Control hazards and risk by using Personal protective

equipments.



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CAN I?... YES NO


1.1 Assists quality of received materials 1.2 Asses own work 1.3 Engage in quality improvement

2. Perform computer operations2.1 Plan and prepare for tasks to be undertaken 2.2 Input data into computer 2.3 Access information using computer 2.4 Produce output/data using computer system 2.5 Use basic functions of a web browser to locate information 2.6 Maintain computer equipment and systems

3. Perform mensuration and calculation3.1 Select measuring instruments 3.2 Carry out measurements and calculation 3.3 Maintain measuring instruments 3.4 Identify different kinds of technical drawings

4. Preparing and interpreting technical drawing4.1 Identify different types of technical drawings 4.2 Interpret technical drawing 4.3 Prepare/make changes on electrical/electronic schematics

and drawings

5. Using hand tools5.1 Plan and prepare for tasks to be undertaken 5.2 Prepare hand tools 5.3 Use appropriate hand tools and test equipment 5.4 Maintain hand tools

6. Terminate and connect electrical wiring and electronics circuit

6.1 Plan and prepare for termination/ connection of electrical wiring/electronic circuits

6.2 Terminate/connect wiring/electronic circuits 6.3 Test termination/connections of electrical wiring and

electronics circuits


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CAN I?... YES NO

CORE COMPETENCIES


1.1 Plan and prepare for installations 1.2 Install equipment/device systems 1.3 Conduct test


2.1 Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems


2.4 Test systems and networks 3. Configuring computer systems and networks

3.1 Plan and prepare for configuration 3.2 Configure computer systems and networks

3.3 Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks





Trainee : Jonathan Bautista Date: Sept. 1, 2013

Facilitator: Evelyn B. Carolino Date: Sept. 1, 2013


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Sample 2.2: Computer Hardware and Servicing NC II


Instruction:











equipments.



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CAN I?... YES NO






and drawings







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CAN I?... YES NOCORE COMPETENCIES


1.1 Plan and prepare for installations 1.2 Install equipment/device systems 1.3 Conduct test


2.1 Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems



3.1 Plan and prepare for configuration 3.2 Configure computer systems and networks 3.3 Inspect and test configured computer systemsand networks

4. Maintaining computer systems and networks


4.2 Maintain computer systems 4.3 Maintain network systems


Trainee : Angelica Bithao Date: Sept. 1, 2013

Facilitator : Evelyn B. Carolino Date: Sept. 1, 2013

Sample 2.3: Computer Hardware and Servicing NC II


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Instruction:











equipment.


CAN I?... YES NO


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and drawings







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CAN I?... YES NO

CORE COMPETENCIES


1.1 Plan and prepare for installations


1.3 Conduct test 2. Diagnosing and troubleshooting computer systems

2.1 Plan and prepare for diagnosis of faults of computer systems






3.3 Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks





Trainee’s Signature: Amelia Dagat Date: Sept. 1, 2013

Facilitator’s Signature: Evelyn B. Carolino Date: Sept. 1, 2013


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EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO JOB/OCCUPATION

CurrentCompetencies

Proof/Evidence Means of Validating

1. Networking Fundamentals Cisco 1

Certificate of training Submitted an authenticated copy of Certificate of Training


Facilitator : Evelyn B. Carolino Date: Sept 1, 2013


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CurrentCompetencies


1. Networking FundamentalsCisco 1


2. Routing Protocols and ConceptCisco 2





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CurrentCompetencies


1. Not applicable / High School Form 137 Submitted an authenticated copy of form 137

Trainee : Amelia Dagat Date: Sept. 1, 2013


SUMMARY OF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES


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Required Units of Competency/Learning Outcomes

based on CBCCurrent Competencies Training Gaps/Requirements

1. Installing Computer Systems and Networks1.1 Plan and prepare for

installationsPlan and prepare for installations


Install equipment/device systems

1.3 Conduct test Conduct test2. Diagnosing and troubleshooting computer systems2.1 Plan and prepare for

diagnosis of faults of computer systems

Plan and prepare for diagnosis of faults of computer systems


Diagnose faults of computer systems


Repair defects in computer systems and networks

2.4 Test systems and networks Test systems and networks2.5 Troubleshoot, repair and

maintain audio/video products and systems

Troubleshoot, repair and maintain audio/video products and systems



Plan and prepare for configuration


Configure computer systems and networks

3.3 Inspect and test configured computer systemsand networks

Inspect and test configured computer systemsand networks



Plan and prepare for the maintenance of computer systems and networks

4.2 Maintain computer systems Maintain computer systems4.3 Maintain network systems Maintain network systems4.4 Inspect and test

configured/repaired computer systems and networks

Inspect and test configured/repaired computer systems and networks




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SUMMARY OF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIESRequired Units of

Competency/Learning Outcomes based on CBC

Current Competencies Training Gaps/Requirements

1. Installing Computer Systems and Networks1.1 Plan and prepare for

installationsPlan and prepare for installations


Install equipment/device systems

1.3 Conduct test Conduct test2. Diagnosing and troubleshooting computer systems2.1 Plan and prepare for

diagnosis of faults of computer systems

Plan and prepare for diagnosis of faults of computer systems





2.4 Test systems and networks Test systems and networks2.5 Troubleshoot, repair and

maintain audio/video products and systems

Troubleshoot, repair and maintain audio/video products and systems



Plan and prepare for configuration


Configure computer systems and networks












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SUMMARY OF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIESRequired Units of

Competency/Learning Outcomes based on CBC

Current Competencies

Training Gaps/Requirements

1. Installing Computer Systems and Networks1.1 Plan and prepare for installations Plan and prepare for installations1.2 Install equipment/device systems Install equipment/device systems1.3 Conduct test Conduct test2. Diagnosing and troubleshooting computer systems2.1 Plan and prepare for diagnosis of

faults of computer systemsPlan and prepare for diagnosis of faults of computer systems





2.4 Test systems and networks Test systems and networks2.5 Troubleshoot, repair and maintain

audio/video products and systemsTroubleshoot, repair and maintain audio/video products and systems


3.1 Plan and prepare for configuration Plan and prepare for configuration3.2 Configure computer systems and

networksConfigure computer systems and networks









Trainee : Amelia Dagat Date: Sept. 1, 2013



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Example of TRAINING NEEDS developed based on self- assessment provided by the trainee see next page…


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TRAINING NEEDS



Learning Outcome Module Title / Module Instruction

Plan and prepare for installationsINSTALLING COMPUTER SYSTEMS

AND NETWORKSInstall equipment / device systemsConduct TestPlan and prepare for diagnosis of faults of computer systems

DIAGNOSING AND TROUBLESHOOTING COMPUTER

SYSTEMS

Diagnose faults of computer SystemsRepair defects in computer systems and networksTest computer systems and networksPlan and prepare for configuration

CONFIGURING COMPUTER SYSTEMS AND NETWORKS

Configure computer systems and networksInspect and test configured computer systems and networksPlan and prepare for the maintenance of computer systems and networks

MAINTAINING COMNPUTER SYSTEMS AND NETWORKS

Maintain computer systemsMaintain network systemsInspect and test configured / repaired computer systems and networks


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SECTOR:


COMPUTER HARDWARE AND SERVICING NC IIUNIT OF COMPETENCY:

INSTALL COMPUTER SYSTEMS AND NETWORKSMODULE TITLE:

INSTALLING COMPUTER SYSTEMS AND NETWORKS




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HOW TO USE THIS COMPETENCY BASED LEARNING MATERIALWelcome to the module in “Installing Computer Systems

and Networks”. This module contains training materials and activities for you to complete.

The unit of competency "Installing Computer Systems and Networks" is designed to enhance the knowledge, skills and attitude of the trainees in installing computer systems and networks. It is one of the specialized modules required to complete the Computer Hardware and Servicing NC II.

You are required to go through a series of learning activities in order to complete each learning outcome of the module. Each learning outcomes is provided with Information Sheets (Reference Materials for further reading to help you better understand the required activities). Follow these activities on your own and answer the self-check at the end of each learning outcome. You may remove a blank answer sheet at the end of each module (or get one from your facilitator/trainer) to write your answers for each self-check. If you have questions, don’t hesitate to ask your facilitator for assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills covered in this learner's guide because you have:

been working for some time already completed training in this area.

If you can demonstrate to your trainer that you are competent in a particular skill or skills, talk to him/her about having them formally recognized so you don't have to do the same training again. If you have a qualification or Certificate of Competency from previous trainings, show it to your trainer. If the skills you acquired are still current and relevant to the unit/s of competency they may become part of the evidence you can present for RPL. If you are not sure about the currency of your skills, discuss this with your trainer.

At the end of this module is a Learner’s Diary. Use this diary to record important dates, jobs undertaken and other workplace events that will assist you in providing further details to your trainer or assessor. A Record of Achievement is also provided for your trainer to complete once you complete the module.

This module was prepared to help you achieve the required competency, in Setting up Equipment and Trolley, Accessing Rooms for


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Servicing, Making-up Beds, Cleaning and Clearing Rooms and Cleaning and Storing Trolleys and Equipment. This will be the source of information for you to acquire knowledge and skills in this particular trade independently and at your own pace, with minimum supervision or help from your instructor.

Talk to your trainer and agree on how you will both organize the Training of this unit. Read through the module carefully. It is divided into sections, which cover all the skills, and knowledge you need to successfully complete this module.

Work through all the information and complete the activities in each section. Read information sheets and complete the self-check. Suggested references are included to supplement the materials provided in this module.

Most probably your trainer will also be your supervisor or manager. He/she is there to support you and show you the correct way to do things.

Your trainer will tell you about the important things you need to consider when you are completing activities and it is important that you listen and take notes.

You will be given plenty of opportunity to ask questions and practice on the job. Make sure you practice your new skills during regular work shifts. This way you will improve both your speed and memory and also your confidence.

Talk to more experience workmates and ask for their guidance.

Use the self-check questions at the end of each section to test your own progress.

When you are ready, ask your trainer to watch you perform the activities outlined in this module.

As you work through the activities, ask for written feedback on your progress. Your trainer keeps feedback/ pre-assessment reports for this reason. When you have successfully completed each element, ask your trainer to mark on the reports that you are ready for assessment.

When you have completed this module (or several modules), and feel confident that you have had sufficient practice, your trainer will arrange an appointment with registered assessor to assess you. The results of your assessment will be recorded in your competency Achievement Record.


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COMPETENCY BASED LEARNING MATERIALS

COMPUTER HARDWARE AND SERVICING NC IICORE COMPETENCIES

No Unit of Competency Module Title Code

1. Install Computer Systems and Networks

Installing Computer Systems and Networks

ELC724318

2. Diagnose and troubleshoot computer systems

Diagnosing and troubleshooting computer systems

ELC724321

3. Configure computer systems and networks

Configuring computer systems and networks

ELC724320

4. Maintain computer systems and networks

Maintaining computer systems and networks

ELC724319


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MODULE CONTENT

Learning Outcome

Learning Content ProgressCheck

Training Duration

Plan and Prepare for installations

Inspecting work instructions according to job requirements.

Planning and preparing of standard operating procedures

Occupational health and safety

Configuring system and networks

Procedures in using the tools and equipment

Install equipment / device systems

Occupational health and safety

Testing normal function of systems and networks

Procedures in checking the faults or problems

Procedures in configure systems and networks

Conduct Test Occupational health and

safety Inspection of systems and

networks with manuals Making documents and

reports


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COMPETENCY SUMMARY

Unit of Competency

INSTALL COMPUTER SYSTEMS AND NETWORKS

Module Title INSTALLING COMPUTER SYSTEMS AND NETWORKS

Module Descriptor

This module covers the outcome required in installing, assembling and testing computers and common peripherals.

Nominal Duration

60 hours

Learning Outcomes

Upon completion of this module, the trainee must be able to:

1. Plan and prepare for installion.2. Install equipment / device system.3. Conduct test

Assessment Criteria

1. Installation planned and prepared to ensure that safety measures, policies and procedures followed, and that work is appropriately sequenced in accordance with the industry standards.

2. Technical personnel consulted to ensure that the work coordinated effectively with others involved on the worksite

3. Computer systems and network devices obtained in accordance with the established procedures and to comply with requirements

4. Location where devices and systems to be installed is determined from job requirements

5. Materials necessary to complete the work obtained in accordance with established procedures and checked against job requirements

6. Tools, equipment and testing devices needed to carry out the


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installation work obtained in accordance with established procedures and checked for correct operation and safety

7. Preparatory work checked to ensure that no unnecessary damage has occurred and that work complies with requirements

8. Occupational health and safety policies and procedures followed in installing computer systems , network devices, and peripherals

9. Computer systems, network devices and peripherals installed obtained in accordance with the established procedures and to comply with requirements

10. Appropriate procedures in installing computer systems, network devices and peripherals achieve in accordance with requirements without damage or distortion to the surrounding environment and services

11. Variation to devices/systems installation carried out in accordance with the customer/client’s requirements

12. Unplanned events or conditions responded to in accordance to in accordance with established procedures

13. Approval is obtained in accordance with established procedures from appropriate personnel before any contingencies implemented

14. On-going checks of the quality of the quality of the work undertaken in accordance with the established procedures

15. Circuits and systems checked as being isolated where necessary using specified testing procedures

16. Parts or connections of the installation or service that removed in order to conduct the test stored to protect against loss or damage and in accordance with established procedures

17. Unplanned events or conditions responded to in accordance with the industry requirements

18. Approval obtained in accordance with established procedures from appropriate personnel before any contingencies are implemented

19. Devices/systems and/or installation tested to terminated in accordance with the industry requirements

20. Parts and/or connections removed for testing returned to pre-test conditions in accordance with established procedures

21. Final inspections undertaken to ensure that the installed devices/systems conforms to requirements

22. Documents in relation to the test forwarded to appropriate personnel and/or authority in accordance with requirements


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Qualification COMPUTER HARDWARE AND SERVICING NC II

Unit of Competency


Module 1 INSTALLING COMPUTER SYSTEMS AND NETWORKS

Module Description: This module covers the outcome required in installing, assembling and testing computers and common peripherals.

This module consists of three (3) learning outcomes. Each outcome contains learning activities for both knowledge and skills, supported with information sheets, self-check activities and job/operation sheets, gathered from different sources. Before you perform the manual exercises, read the information/activity sheets and answer the self-activities provided to confirm to yourself and to your instructor that you are equipped with knowledge necessary to perform the skills portion of the particular learning outcomes.

Learning Outcomes:

Upon completion of this module, the trainee must be able to:


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1. Plan and prepare for installion.2. Install equipment / device system.3. Conduct test

Methodologies Lecture-demonstrationSelf-paced instructionGroup discussion

Assessment Method

Hands-onDirect observationPractical demonstration

Conditions Trainees must be provided with the following

Personal Protective Equipment

Software Learning Materials

Anti-static wrist wrap

Masks

Operating System Application program Utility software

Hand-outs Board marker White board Schematic

diagrams Block diagrams

Conditions Trainees must be provided with the following

Tools Equipment Materials

Cable-tester / LAN tester

Pliers Cutters Screw drivers Crimping tools Flashlights Sharp pointed

tweezers / Needle-Nosed Pliers

Mirror (inspection) Canned air / canless

air

Hubs/switches CDROMs Modem/router Printers Hubs Server Peripherals Desktop Computers

UTP Cat. 6 cables UTP Cat. 5 cables UTP Cat. 3 cables RJ 45 modular plug cable Ties Pill bottle Heat sink

compound

IMPORTANT TERMINOLOGIES

Back up make a copy of data fromhard disk to a medium that can be

computer system is the complete computer, consisting of a system


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takenaway from the computer system, such asa CDR disk or DAT tape.

unit, keyboard, mouse, monitor and any other peripherals such as a printer that are attached.

Cable is the medium through which information usually moves from one network device to another.

Data the general name given to any documents, files and other information stored on a computer system.

cable preparation and installation tools for the telecommunications industry, focusing on specific and unique applications, to significantly reduce the time required to prepare fully shielded (S/FTP) cable.

Earthing (also known as grounding) is when something electrical is connected to earth.

Capacity – how much space there isinside the memory (RAM) and hard diskin a computer system to hold programsand files.

Electrostatic discharge (ESD) is when static electricity which has built up on you is released (discharged) through a component.

CAT6 is 6th generation of twisted pair ethernet cabling standard defined by the EIA/TIA.

hardware components are any intangible parts of the computer

Components the parts that make up a computer system. Components can be hardware (e.g. the processor, memory [RAM], video card, etc.) or software (e.g.the operating system).

Network devices are any hardware used with a network, such as a switch or router

IMPORTANT TERMINOLOGIES

Corrupted data is usually still present on the system, but is no longer trustworthy or usable.

port is a socket where a device can be connected to the system, such as USB

Procedure step-by-step instructionson how to carry out a task. These stepsmake sure the job is done thoroughlyand is properly checked.

tools to open up the case and remove and replace components.


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RJ-45 (RJ stands for Registered Jack- 45), is the standard connector for unshielded twisted pair cabling, a plastic connector that looks like a large telephone-style connector. A slot allows the RJ-45 to be inserted only one way.

troubleshooting. It is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. It is often a process of elimination - eliminating potential causes of a problem. It is used in many fields such as system administration and electronics

Routine maintenance is where old hardware is replaced before itwears out or breaks down.

upgrade often means that an existingcomponent is replaced with a new one, but sometimes the upgrade will add to existing components.

System unit the main box of acomputer, containing components suchas the processor, motherboard, hard diskand RAM.

user manuals might be supplied by the manufacturers, but are more often written by larger organisations to help users get the most out of their computer systems.

Technical manuals are used by professional technicians to help understand the computer systems they support

Warranty new equipment come with a one-year warranty. This is how long the equipment is guaranteed to last. If it breaks during this period, it should berepaired or replaced by the supplier free of charge.

test procedure is a set of steps to guide you through what needs to be done to thoroughly test the installation. It is designed to help you work more effectively and to make sure you test everything that needs testing.

Watt a unit of power, indicating how strong an electrical supply is. A typical PSU in a computer system will produce 500 watts (500W).


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Qualification COMPUTER HARDWARE AND SERVICING NC IIUnit of Competency



Learning Outcome 1

Plan and prepare for installation

Assessment Criteria

1. Installation planned and prepared to ensure that safety measures,

policies and procedures followed, and that work is appropriately

sequenced in accordance with the industry standards

2. Technical personnel consulted to ensure that the work coordinated

effectively with others involved on the worksite

3. Computer systems and network devices obtained in accordance

with the established procedures and to comply with requirements

4. Location where devices and systems to be installed is determined

from job requirements

5. Materials necessary to complete the work obtained in accordance

with established procedures and checked against job requirements

6. Tools, equipment and testing devices needed to carry out the

installation work obtained in accordance with established

procedures and checked for correct operation and safety

7. Preparatory work checked to ensure that no unnecessary damage

has occurred and that work complies with requirements

Conditions in accordance with the assessment criteria the following information sheet is provided to trainees:


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LO 1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY1.1 Checking Health and Safety Regulations

Understand the good practices demanded by law as a trainer you will have a legal responsibility to keep the workplace safe in line with legislation In particular, you need to:

1. report any accidents2. Make sure that workstations meet safety requirements.3. Make sure that the humidity in working area is about 30 - 50%4. do not allow food and drinks in a work area.5. take reasonable care of your own health and safety when moving

heavy components6. do not cause any electrical hazards

1.2 Use Personal Protective Equipment1. make sure that you do not risk damaging components from static

electricity, so wear an anti-static wrist strap2. apply earthing / grounding yourself means grasp a metal part of the

computer chassis with your bare hand before you touch anything inside

3. another option is to use anti-static gloves when handling delicate electronic components.

4. use anti-static mat5. use anti static bag to store and move computer components. Do

not put more than one component in each bag, as stacking them can cause some of the components to become loose or broken

6. do not allow anyone who is not properly grounded to touch or hand off computer components

7. work on bare floor, if possible as carpets can build up static charges.


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Anti-static wrist strap

Anti-static wrist strap is used to discharge static electricity from the wearer’s body. It is a band that fits around your wrist with a cable that must be connected to earth – this is usually a special mains plug with a connector for the cable. The cable has a resistor at one end to give you extra protection when using it. If the cable is not connected to earth, the wrist band is not effective.

LO1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY

Anti-static mats are used to protect components that you are working with. They are often found on a work bench – you use them to rest components on when you are dismantling a system. The mat needs to be connected to earth or it is not going to do anything useful.

Anti-static packaging protects components when they are delivered. It is a special type of plastic bag which has shielding built into the plastic to keep static electricity away from the contents of the bag.

1.3 Before installing new hardware:


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1. Always look at the component packaging to check for damage and look for bent pins or breakage before opening.

2. Check any test equipment needed to confirm that the installation works.

3. Any work involving the hard disk needs the user data backed up first.

4. Record the serial numbers of the component to make a warranty claim for a replacement component if the component breaks or develops a fault.

5. Perform a safety check to ensure that all components are safe to use and no danger remains.

6. Always use a UL-approved surge protector or an Uninterruptible Power Supply that incorporates surge and spike protection.

7. Keep the work area clean and orderly when finished with a tool or component put it back to its proper place.

LO1 INFORMATION 1 SELF CHECK 1

I. TRUE or FALSE. Write TRUE if the statement is true and write FALSE if the statement is FALSE.

1. anti-static bag is a special type of plastic bag which has shielding built into the plastic to keep static electricity away from the contents of the bag.

2. earthing means grasp a metal part of the computer chassis with your bare hand before you touch anything inside.

3. with or without the serial number of the product the owner can still get a warranty if one of the device failed or broken

4. when working it’s not your responsibility to check the safety of the components since the school has it’s own technician.

5. Uninterruptible Power Supply incorporates surge and spike protection


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LO1 INFORMATION 1 ANSWER KEY

I. TRUE or FALSE. Write T if the statement is true and write F if the statement is FALSE.

1. T

2. T

3. F

4. F

5. T


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LO1 INFORMATION SHEET 2 PREPARE THE LOCATION

INFORMATION 2.1 Prepare the workspace make sure that the place has :

Adequate lighting Good ventilation Comfortable room temperature with a 30-600 humidity Workbench accessible from all sides Avoid cluttering workbench An anti-static mat on the table Small containers to hold screws and other small parts


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LO1 INFORMATION SHEET 3USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS

case also known as chassis is the Power supply directs electricity to


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box or outer shell that holds all of the computer parts together.

the other components of computer it also converts 3.3v, 5v, and 12v power that the system requires for operation.

motherboard also known as planar or mainboard connects all the other components to one another, and is the physical base upon which you build everything else.

RAM (random access memory) is a volatile electronic memory inside a computer which is used to hold programs and data when a computer is processing sometimes called as memory card.

CPU stands for "central processing unit," synonymous with "microprocessor," or even simply "processor" is often referred to as the "brain" of the computer or the engine of the computer.

hard drive (also known as a fixed or hard disk) –is a memory which can hold a large number of data.

An optical drive, more commonly known as a CD drive or DVD drive is what you'll use to read CDs, DVDs, and even Blu-Ray discs. They use lasers to read and/or write


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Monitor is a specialized high resolution screen, similar to a high quality television

video card (also known as a graphics card) is a component that plugs into the motherboard which provide a computer's visual output to a monitor.

Heat sink with cooling fan

Heat sink drives the heat the produces by processor.Cooling fan drives the heat coming from the heat sink

Speaker/earphone is an external peripherals used to enhance the sound coming from the PC

sound card is a component that plugs into the motherboard which provide a computer's sound output to speaker.

LO1 INFORMATION SHEET 3USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS


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Mouse is used in graphical environments to let users provide simple “point and click” instructions to the computer

keyboard is the main input device of a computer that is used to enter text or enter commands into the PC

Network cards and modems, which allow a computer to be connected (or "networked") to other computers on a local network, or to the Internet.

IDE cables were flat, gray ribbon-type connectors. The colored stripe along one edge of the cable aligns with pin number one on the device and motherboard connectors.

Screw is used to support the connections of the computers component

port is a socket where a device can be connected to the system

LO1 INFORMATION 3 SELF CHECKUSE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTSI. Multiple Choice.

1. to let users provide simple “point and click” instructions to the computera. mouse b. keyboard c. monitor


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2. drives away the heat coming from the microprocessora. processor b. cooling fan c. heat sink

3. a specialized high resolution screen, similar to a high quality televisiona. mouse b. monitor c. keyboard

4. also known as planar or mainboarda. PCB b. chassis c. motherboard

5. a secondary memory which can hold a large number of dataa. HDD b. RAM c. DVD

6. converts 3.3v, 5v, and 12v power that the system requires for operationa. AVR b. power supply c. AC outlet

7. outer shell that holds all of the computer parts togethera. case b. chassis c. both a and b

8. main input device of a computer that is used to enter text or enter commands into the PCa. monitor b. mouse c. keyboard

LO1 INFORMATION 3 ANSWER KEY 3

USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTSI. Multiple Choice.

1. a


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2. c3. b4. c5. a6. b7. c8. c

LO1 INFORMATION SHEET 4USE AND FUNCTIONS OF DIFFERENT TOOLS


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Philip and screwdriver this tool is used to tighten or loosen square flat rounded type of screw.

Tweezers is a convenient tool to hold small parts. (It may be replaced it with needle nosed pliers)

Needle Pliers is a kind of pliers with thin cutting tip. It is very convenient to restrain, and also to hold the parts at narrow place. It is used to straighten the component lead.

Diagonal pliers are pliers intended for the cutting of wire. The plane defined by the cutting edges of the jaws intersects the joint rivet at an angle or "on a diagonal"

crimpling tool is a tool designed to crimp or connect a connector to the end of a cable.

cable tester is a device that is used to test the strength and connectivity of a particular type of cable or othe wired


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assemblies.

MATERIALS

UTP stands for Unshielded Twisted Pair. It is the cabling system with one or more pairs of twisted insulated copper wires contained in a single sheath. It is the most widely used cabling system in telecommunications and data communications.

Modular connector is the name given to a family of electrical connectors originally used in telephone wiring. RJ stands for Registered Jacks which precisely describes how the connectors are wired for telecommunications.

RJ45 strain relief boots are designed to keep the release tabs of RJ45 connectors from snapping off or snagging, as well as to maintain the bend radius of cables ensuring peak performance levels

LEARNING MATERIALS

User manuals are read by people who use the computer systems to dotheir work, so need to be easy to understand, well-illustrated and as freeof technical jargon as they can be. They can be updated regularly toidentify best practice, useful tips, shortcuts and other advice to help productivity.

technical manuals used to record experiences with IT problems, hardware settings and other useful information. Technical manuals are best when kept up to date with compatibility issues, fixes and other useful experiences.


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LO1 INFORMATION 4 SELF CHECK

I. Matching Type

A B

1. used to record experiences with IT problems, hardware settings and other useful information

a. tweezers

2. a tool designed to connect a connector to the end of a cable.

b. philip and screw driver

3. tool used to tighten or loosen square flat rounded type of screw

c. cable tester

4. a convenient tool to hold small parts.

d. crimpling tool

5. a device that is used to test the strength and connectivity of a particular type of cable or other wired assemblies.

e. technical manuals


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LO1 INFORMATION 4 ANSWER KEY

I. Matching Type

1. e2. d3. b4. a5. c


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LO1 INFORMATION SHEET 5

Be able to document an installation or upgradeDocumentation needs to be kept up to date, recording any new hardware installations or upgrades. This ensures that:

The organisation knows which components are in which systems Users know how to get the best from their hardware Warranties can be implemented for faulty kit

Documentation includes the following: Installation process Updated manuals

Product registration is when you inform the manufacturer of your details when you install the product. Reasons why Product registration is useful:

it helps get faster technical support and advice from manufacturers about components

the manufacturer may send out technical advice or useful information to purchasers if any problems are found with the product.

Product registration methods.OnlineThis can be very quick and easy. Many installation wizards offer to register the product online, so after entering your details the product can be instantly registered.By postThis is where a card is filled in then posted to the manufacturer.


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Remember:storing receipts is good practice as they are proof of purchase and may be needed if a warranty claim is made. A warranty claim will be honoured if the product is registered, but if the registration was not made the receipt is also good evidence of the date that the product was purchased.

Qualification COMPUTER HARDWARE AND SERVICING NC II

Unit of Competency



Learning Outcome 2

INSTALL DEVICE/SYSTEM/EQUIPMENTS

Assessment Criteria

1. Occupational health and safety policies and procedures followed in installing computer systems , network devices, and peripherals

2. Computer systems, network devices and peripherals installed obtained in accordance with the established procedures and to comply with requirements

3. Appropriate procedures in installing computer systems, network devices and peripherals achieve in accordance with requirements without damage or distortion to the surrounding environment and services

4. Variation to devices/systems installation carried out in accordance with the customer/client’s requirements

5. Unplanned events or conditions responded to in accordance to in accordance with established procedures

6. Approval is obtained in accordance with established procedures from appropriate personnel before any contingencies implemented

7. On-going checks of the quality of the quality of the work undertaken in accordance with the established procedures

Conditions Trainees are to follow all the policy and procedures listed below


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LO2 INFORMATION 1 OCCUPATIONAL HEALTH SAFETY

1.1 Take great care when dismantling :

1. disconnect from electricity mains to keep them safe. Do not remove or install components while computer is on even if you have mistake in wiring or components installation.

2. avoid causing damage by not rushing and being careful3. Hold cards by the edges. Avoid touching tips or the edge

connectors on the expansion slot.4. remember how the parts fit together, perhaps by writing notes or

looking at the service manual.5. too much force when tighten screw and the screw thread will be

ruined, resulting in an unreliable install or expensive part replacement.

6. keep screws and other components safe or might as well put it in a pill bottle.

7. Never plug an ATX power supply into AC power unless it is connected either to a computer's motherboard or to a dummy test load.

8. Never eat, drink, or smoke while working on a computer.

WORK SHEET 1 INSTALL THE FOLLOWING Learning Outcome: Installing Power Supply

Learning Activity: : Prepare all the tools and materials needed for installation of power

supply Demonstrate how to install power supply according to set standard.

Procedure:


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1. Insert the power supply into the case2. Align the holes in the power supply with the holes in the case3. Secure the power supply to case using the proper screws

Analysis:1. What is the ideal wattage of power supply used in computer?2. What will happen if the computer has a faulty power supply?

Conclusion

ANSWER KEY FOR WORK SHEET 1

Analysis:1. A power supply with 400 watts since a computer will not use more

than 250 watts supply unless all a slot available is used.2. A faulty power supply will be determine when a system is

completely dead, when there is a smoke and a circuit breaker popping when the PC is turned on.

Conclusion:I therefore conclude that the power supply should not be loaded with 100 % of its total capacity. I also understand that the computer only uses 5V, 3V and 12V supply.


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WORK SHEET 2 INSTALL THE FOLLOWING Learning Outcome: Installing CPU and Heat Sink / Fan Assembly

Learning Activity: Apply PPE


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Identify all the tools and equipment needed for installation of CPU Demonstrate the proper way of handling CPU and how to install it

using standard procedureProcedure:

1. Align the CPU so that the connection 1 indicator is lined up with pin 1 on the CPU socket.

2. Place the CPU gently into the socket.3. Close the CPU load plate and secure it by closing the load lever and

moving it under the load lever retention tab.4. Apply a small amount of thermal compound to the CPU and spread it

evenly.5. Line up the heat sink / fan assembly retainers to the holes on the

motherboard.6. Place the heat sink / fan assembly onto the CPU socket, being careful

not to pinch the CPU fan wires.7. Tighten the heat sink / fan assembly retainers to secure the assembly

in place.

Analysis:1. Are all motherboards compatible with different processor? Why?2. What is the possible consequences that will happen if you touch the

pins of CPU?3. What is the reason why heat sink and fan is connected to processor?

Conclusion:


Analysis:1. Some motherboards are compatible with AMD processors while

other motherboards are compatible with INTEL processors.2. Touching the pins of the CPU might cause damage to it. 3. The heat sink is the one responsible for taking away the heat from

the processor. The cooling fan is the one responsible for taking heat away from the heat sink..

Conclusion:I therefore conclude that the CPU is the device that interprets and executes all of the instruction in a computer. It is one of the vital part of a


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computer. It easily get hot by the help of heat sink and cooling fan we can work longer hour.

WORK SHEET 3 INSTALL THE FOLLOWING Learning Outcome: Installing Memory Modules


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Learning Activity: Apply PPE Identify all the tools and equipment needed for installation of memory

card Demonstrate the proper way of handling memory card and how to

install it using standard procedureProcedure

1. Align the notches on the RAM module to the keys in the slot and press down until the side tabs click into place.

2. Make sure that the side tabs have locked the RAM module and visually check exposed contacts.

Analysis:1. Identify the different memory modules used in assembling a PC?2. What will happen if you insert a wrong type of RAM in the PC?3. What is the importance of RAM in the operation of computer?

Conclusion:


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Analysis:1. The different memory modules are EDO, SDRAM, DDRAM, DDR

SDRAM, DDR3 SDRAM, and Rambus DRAM. 2. The processor executes all the operating system instructions in the

main memory of the computer which is known as RAM without it the computer will not function properly.

3. The computer will not boot properly/ it won’t work.Conclusion:I therefore conclude that RAM which is the main memory of the computer holds all the programs and data that the processor actively working with.


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WORK SHEET 4 INSTALL THE FOLLOWING Learning Outcome: Installing the Motherboard

Learning Activity: Apply Occupational Health Safety in installing the motherboard Identify all the tools and equipment needed for installation of

motherboard Demonstrate the proper way of handling memory card and how to

install it using standard procedure


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Procedure1. Install standoffs in the computer case2. Align the I/O connectors on the back of the motherboard with the

openings in the of the case3. Align the screw holes of the motherboard with the standoffs4. Insert all of the motherboard screws5. Tighten all of the motherboard screws

Analysis:1. Why do you need to identify where to put standoffs in the chassis

before installing the motherboard?2. In the figure given why does the technician hold the case while

installing the motherboard?3. What are the different form factors of the motherboard?

Conclusion:


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Analysis:1. It is important that trainees can identify the locations of each stand-

offs for the proper position of the motherboard.2. The technicians hold it to transfer ESD of the body to the case and

protect the motherboard for possible damage.3. The different form factors of the motherboard are NLX, LPX, baby

AT, ATX, micro ATX, BTXConclusion:I therefore conclude that the motherboard is an essential part of a computer for the following reasons:

It is a physical foundation of the computer It holds all the expansion boards in place It provides firm territory to attach the correction to external circuits

elements It provides base support for the central electronics of the computer it holds the central processing unit and everything else is connected

to it.I also understand that we should apply PPE when handling motherboard to prevent damage in the system.


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WORSHEET 5 INSTALL THE FOLLOWING Learning Outcome: Installing the Adapter cards

Learning Activity: Apply PPE Identify the functions of each card modules added in PC

Procedure:1. Align the card module to the keys in the PCI slot and press down until

the side tabs click into place.2. Make sure that the each card is properly seated and visually check

exposed contacts.3. Use screw driver to secure each card modules

Analysis:1. What is the difference between PCI slot and AGP?2. When are you going to use card modules?

Conclusion


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Analysis:1. We use PCI slot to interface module cards to motherboard while

AGP is used to interface video card for enhance output2. To enhance the capability of our PC in a sense that we can connect

it easily to the internet and to enhance the audio/video output

Conclusion: I therefore conclude that the activity introduced trainees the functions and uses of certain card modules. They also understand the proper way of connecting it to our PC.


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WORKSHEET 6 INSTALL THE FOLLOWING Learning Outcome 1: Installing the Internal Drives

Internal Drives are drives that are installed in internal bays are called internal drives.

HDD Installation steps1. Position the HDD so that it aligns with the 3.5 – inch drive bay..2. Insert the HDD into the drive bay so that the screw holes in the drive

line up with the screw holes in the case3. Secure the HDD to the case using the proper screws

Learning Outcome 2: Installing the External Drives

External Drives are drives that are installed in external bays.

Optical Drives Installation steps1. Remove all front panel covers for the drives2. Insert the optical drive into the drive bay from the front of the case3. Secure the optical drive to the case using the proper screws

Analysis:1. What is the difference of installing internal bays and external bays?2. What is the difference between a hard disk drive and CD ROM/DVD

ROM drive?Conclusion:


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Analysis:1. When installing external bays you will insert it in the front panel

while the hard disk will be installed in drive bay located inside the chassis.

2. hard disk drive stores information on a hard disk, a rigid platter or

stack of platters with a magnetic surface. Because hard disks can

hold massive amounts of information, they usually serve as

computer's primary means of storage, holding almost all of your

programs and files. The hard disk drive is normally located inside

the system unit while a CD or DVD drive, usually located on the

front of the system unit. CD/DVD drives use lasers to read (retrieve)

data and write (record) data.

Conclusion:

I therefore conclude that Hard Disk Drive plays a very important role in PC operations without it we can’t use large amount of system software and application software At the same time we can’t also save large amount of data.

I also learned that optical drives like CD and DVD are used as additional storages.


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Work sheet 7 INSTALL THE FOLLOWING Learning Outcome: Attaching the LED’s, Data cables, external peripherals and reattaching the side panels.Learning Activity:

Identify where to plug reset switch, HDD LED, speaker, and power LED How to install data cables, How to re-attach side panels and how to

connect external peripherals

Procedure1. Plug the reset switch, power switch, HDD LED, speaker, and power

LED connectors into the motherboard, all labels facing upwards

Installing Data Cables


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Procedure:1. Plug the motherboard end of the PATA cable into the motherboard

socket.2. Plug the connector at the far end of the PATA cable into the optical

drive.3. Plug one end of the SATA cable into the motherboard socket.4. Plug the other end of the SATA cable into the HDD.

Re-Attaching the Side Panels

Procedure:1. Most computer cases have two panels reattach both sides of the case.2. once the cover is in place, make sure that it is secured at all screw


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locations3. Refer to the documentation or manufacturers website if unsure about

how to move or replace the computer case.

Connecting External Peripherals

Procedure:1. Attach the monitor cable to the video port.2. Secure the cable by tightening the screws on the connector3. Plug the keyboard cable into the PS/2 keyboard port4. Plug the mouse cable into the PS/2 mouse port5. Plug the USB cable into a USB port6. Plug the network cable into the network port7. Connect the wireless antenna to the antenna connector8. Plug the power cable into the power supply

Analysis:1. Why is it important to know how to plug properly the speaker and

power LED, HDD LED and reset switch?2. Is there any possibility that you will go wrong in connecting the

external peripherals?Conclusion:


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Analysis:1. Reset and LED might not work properly. 2. No, if the connector does not belong to that port it will not fit-in.

Conclusion:

I therefore conclude that we should check the user manual or technical manual before attaching LED lights, data cables, and re-attaching the side panels of the chassis.


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Qualification COMPUTER HARDWARE AND SERVICING NC IIUnit of Competency



Learning Outcome 3

Conduct Test

Assessment Criteria

1. Occupational health and safety policies and procedures for installing computer systems and network devices followed.

2. Circuits and systems checked as being isolated where necessary using specified testing procedures

3. Parts or connections of the installation or service that removed in order to conduct the test stored to protect against loss or damage and in accordance with established procedures

4. Unplanned events or conditions responded to in accordance with the industry requirements

5. Approval obtained in accordance with established procedures from appropriate personnel before any contingencies are implemented

6. Devices/systems and/or installation tested to terminated in accordance with the industry requirements

7. Parts and/or connections removed for testing returned to pre-test conditions in accordance with established procedures

8. Final inspections undertaken to ensure that the installed devices/systems conforms to requirements

9. Documents in relation to the test forwarded to appropriate personnel and/or authority in accordance with requirements

Conditions Trainees are to follow all the policy and procedures listed in information sheet


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LO3 INFORMATION 1 Perform Safety Check : There are possible risk involved with a newly installed piece of computer hardware for example

1. electricity, from unsafe mains wiring or overloaded mains sockets2. sharp edges left on the component, which users might cut

themselves on3. unsafe placing of equipment, which might cause damage to it4. leaving the equipment set up so the user is uncomfortable when

working the kit Testing: After rebuilding a computer system, it needs to be tested

1. Switch the system ON to check it starts without errors2. use tools to check if it has any faults e.g., Hardware tools, such as

cable testers, are used to solve if there has any connectivity.3. Use utilities to check that all is well with the system after an

installation. Software tools that may use to test a system include:• utility software• run-time analysers

Software Tools

Utility software includes hard drive diagnostic tools, USB analysers and many others which can be used to examine parts of a computer system.

Windows® includes a hard drive diagnostic tool named Chkdsk that can be used to check a hard drive for errors.

USB analysers such as the Beagle USB Protocol Analyzer, can plug into a USB port then show on the screen reports about how well the USB port is working on a system. These tools are particularly useful for organisations that need in-depth understanding of the USB port, perhaps because they develop USB devices. They are less useful for other organisations.

Other tools such as PC Tools, which can be used to improve a


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computer’s performance or to examine parts of a computer system.

Run-time analyser

is used to find out what programs are running, how much of the computer resources they are using, information about connections, data transfer rates and other live reports on how the computer is behaving. Commercially available run-time analysers, such as JRockit, Windows® includes a run-time analyser named the Task Manager that you can start using the Ctrl + Alt + Del keys together. This gives useful information about what programs are running, how much processor time they are using

Figure 7.3: There is a wide variety of run-time analysers that can be used to reporton a computer system.

Test procedures are created in-house and could include these steps:1. Gathering test information. The first step is to run the tests required

by the procedure and find out what happens. You should record all the results of your tests in a log so that you know which pass and which fail, thereby requiring further action.

2. Validating the test information. The next step is to check the data you gathered from the tests to make sure it is correct. This is


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usually done by running the tests again.3. Responding to test information. This step is important because you

need to be able to recognise when test shows problems or is successful.

4. Checking specification. The final step is an important end to testing . You need to check the specification for the installation to make sure that it has been met.

5. Have some copies of all the installation software that is required to install the hardware.

SELF CHECK 1

Essay

1. List the possible risk involved in installing PC2. What is the importance of testing the equipment before you declare

that it is properly working?3. Name at least two software tools needed in testing the PC4. What procedure are you going to use when applying in-house

testing? 31SaSe


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ANSWER KEY FOR SELF CHECK 1

Essay:

1. List the possible risk involved in installing PC electricity, from unsafe mains wiring or overloaded mains

sockets sharp edges left on the component, which users might cut

themselves on unsafe placing of equipment, which might cause damage to it leaving the equipment set up so the user is uncomfortable when

working the kit2. What is the importance of testing the equipment before you declare

that it is properly working? To ensure that the equipment is properly working and safe to

use.3. Name at least two software tools needed in testing the PC

Utility software and USB analyzer4. What procedure are you going to use when applying in-house

testing? Gathering test information Validating the test information Responding to test information


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Checking information Have some copies of all the installation software that is required

to install the hardware

JOB SHEET 1 ASSEMBLE COMPUTER SYSTEM

Learning Outcome: Install Computer System

Learning Activity:


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Apply safety procedures in installing computer systems Observe 5S Check work place to ensure safety Obtain tools, materials and equipment needed according to job

requirements Apply Protective Personal Equipment in assembling computer Perform proper procedures in installing computer system in

accordance with the service manual and user’s manual provided by the manufacturers

Check computer system to ensure safe operation Document your work

Procedure:1. Check CBLM, service manual and user manual provided by the

manufacturers2. Install the processor and the processor cooler onto the motherboard3. Install the memory module onto the motherboard4. Install the motherboard into computer chassis5. Install HDD and DVD ROM drive6. Component connection inside PC7. Connecting the peripheral devices8. Powering the computer

Analysis:1. List all the tools, materials and equipment needed in the space

provided below:

2. Have you apply all the procedures given in your worksheet?3. Is the module given appropriate in this job requirement?

Conclusion:


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OPERATION SHEET BIOS OPERATION AND OS INSTALLATION

Learning Outcome 1: Check if Computer System is working properly


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Procedure:1. Switch on the Mains2. Switch on the spike guard3. Switch on the TFT- monitor4. Switch on the CPU system5. You should get Booting Screen

Learning Outcome 1: Install your Operating SystemProcedure

1. Edit your BIOS Start-up the computer, press a key to enter setup, usually DEL Make sure everything is installed correctly see figure below

make sure the amount of RAM listed is the same amount you put in. Find the SATA configuration option, and make sure its configured as AHCI

Note : if RAM is not in the list turn of the PC and reseat your RAM


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Lastly, find the "Boot Order" or "Boot Priority" page see figure above Make sure your DVD drive is the first drive on the list the hard drive you'll be installing to is second the boot order for your different media (CD-ROM, hard disks, USB

disks)Note: If HDD is not in the list turn computer off and re-check the connection

2. Install windows see the right version for your PCNote: guide to 64-bit vs. 32-bit operating systems.

Put the installer in HDD bay. Start-up your PC Press any key to boot from CD Once the installer loads, hit the "Install Now" button, accept the terms

of use, and choose "Custom (advanced)" Find your primary hard drive (if you have more than one), click on the

"Unallocated Space" partition, and hit Next. Windows should start installing.

3. Install your drivers4. Install windows updates- You now have a working computer -


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SECTOR:



FACILITATE LEARNING SESSION




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TOPIC: Facilitate Learning Session

Topic 1 and 2 see Plan Training Session

1. Trainee’s characteristics

2. Self-Assessment Checklist / Instrument

3. Training Matrix

4. Progress Chart

5. Achievement Chart

6. Training Session Evaluation

Main Resources:




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TRAINING SESSION EVALUATION FORM

INSTRUCTIONS:

This post-training evaluation instrument is intended to measure how satisfactorily your trainer has done his job during the whole duration of your training. Please give your honest rating by checking on the corresponding cell of your response. Your answers will be treated with utmost confidentiality.

TRAINERS/INSTRUCTORS Ratings

Name of Trainers:Poor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Orients trainees about CBT, the use of CBLM and the evaluation system

2. Discusses clearly the unit of competencies and outcomes to be attained at the start of every module

3. Exhibits mastery of the subject/course he/she is teaching

4. Motivates and elicits active participation from the students or trainees

5. Keeps records of evidence/s of competency attainment of each student/ trainees

6. Instill value of safety and orderliness in the classrooms and workshops

7. Instill the value of positive teamwork

8. Instill good grooming and hygiene

9. Instill value of time

10. Quality of voice

11. Clarity of language and dialect used in teaching

12. Provides extra attention to trainees and students with specific learning needs

13. Attends classes regularly and promptly

14. Shows energy and enthusiasm while teaching

15. Maximizes use of training supplies and materials

16. Dresses appropriately

17. Shows empathy

18. Demonstrates self-control


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INSTRUCTIONS:


Ratings

PREPARATIONPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Workshop layout conforms with the components of a CBT workshop

2. Number of CBLM is sufficient

3. Objectives of every training session is well explained

4. Expected activities/output are clarified


DESIGN AND DELIVERYPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Course contents are sufficient to attain objectives

2. CBLM are logically organized and presented

3. Information sheet are comprehensive in providing the required knowledge

4. Examples, illustrations and demonstrations help you learn

5. Practice exercises like task/job sheets are sufficient to learn required skills

6. Valuable knowledge are learned through the contents of the course

7. Training methodologies are effective

8. Assessment methods and evaluation system are suitable for the trainees and the competency

9. Recording of achievements and competencies acquired is prompt and comprehensive

10. Feedback about the performance of learners are given immediately


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INSTRUCTIONS:


Ratings

TRAINING FACILITIES/RESOURCESPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Training resources are adequate

2. Training venue is conducive and appropriate

3. Equipment, supplies and materials are sufficient

4. Equipment, supplies and materials are suitable

5. Promptness in providing supplies and materials

SUPPORT AND STAFFPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Support And Staff are accommodating

Comments and Suggestions:


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SELF -EVALUATION

The trainer shall design a self-evaluation questionnaire that he/she shall answer after the conduct of the training. This shall serve as the checklist of what he/she must do. A short sample is given below:

During the session did I? YES NO

1. Establish an atmosphere of trust

2. Encourage participation of trainees

3. Assists the trainees when they need assistance

4. Consider the feedback of trainees

5. Remain aware of non-verbal communication

6. Praise effort

7. Summarize key points

8. Vary activities and task to aid attainment of competency

9. Provide opportunities for practice

10. Achieve the learning objectives

Sample questions that the trainer could answer:

1. Is there any parts of the session which did not run as expected? Why?

2. Did any unexpected problem arise? Did I deal with them correctly?

3. Were the session outcomes achieved? If not,

4. Should anything be changed for the next training sessions?


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SECTOR:



MAINTAIN TRAINING FACILITIES




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TOPIC: Maintain Training Facilities

1. Housekeeping Schedule

2. Equipment Maintenance Schedule

3. Housekeeping Inspection Checklist

4. Maintenance Inspection Checklist

Main Resources:




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Unit of Competency: MAINTAIN TRAINING FACILITIES

Qualification

: Computer Hardware and Servicing NC II

Station Electronics Lab /Computer Lab

Area / Section

: Classroom/Electronics Laboratory/Computer Laboratory

Tools / Eqpt.

In - Charge : Facilitator Services

Technical Support

HOUSEKEEPING SCHEDULE

ACTIVITIESResponsible

Person

Schedule for the Month of September 2013

DailyEvery other Day

WeeklyEvery

15th

DayMonthly Remarks

Clean Walls & Window

Technical Support

Clean FloorsTechnical Support

Clean CeilingTechnical Support

Arrange Chairs

Facilitator

Clean Server area

Technical Support

Clean Air-con Filter

Technical Support

Clean equipment

Technical Support

Dispose waste Facilitator

Clean the white board

Facilitator


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Qualification



Area / Section


Tools / Eqpt.


Technical Support

EQUIPMENT MAINTENANCE SCHEDULE

ACTIVITIESResponsi

blePerson

Schedule for the Month of September 2013

DailyEvery other Day

WeeklyEvery

15th

DayMonthly Remarks

Check functionality of AVR

Technical Support

or as needed

Check functionality of system unit

Technical Support

or as needed

Check functionality of monitor

Technical Support

Check functionality of keyboard

Technical Support

Check functionality of mouse

Technical Support

Check functionality of OS and application software

Technical Support

Check functionality of NIC for connectivity

Technical Support

or as

needed

Check functionality of wireless router

Technical Support

or as


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neededCheck functionality of switch

Techical Support

or asneeded


Qualification



Area / Section


Tools / Eqpt.


Technical Support

HOUSEKEEPING INSPECTION CHECKLIST

YES NO INSPECTION ITEMS

1. Are the walls, ceiling, floors and other fixtures well-cleaned and in order?

2. Are all the equipment well cleaned and in order?

3. Is the equipment arranged properly for the purpose of learning and skills development, safety and maintenance?

4. Are learning areas properly lighted and well ventilated?

5. Are the chairs and tables arranged properly?

6. Are comfort room cleaned and have enough supply of water?

7. Are all waste properly disposed?

Inspected by:

:

Date:


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Signature above Printed Name


Qualification



Area / Section


Tools / Eqpt.


Technical Support

MAINTENANCE INSPECTION CHECKLIST

YES NO INSPECTION ITEMS

1. Are all AVR’s functions properly?

2. Are all system units function properly?

3. Are all peripherals such as monitors, mouse and keyboards work properly?

4. Are all units c

5. Are all OS and application software installed properly?

6. Are all routers and switches functions properly?

7. Are the number of PC corresponds to the number of students?


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Inspected by: Date:

Signature above Printed Name

SECTOR:



SUPERVISED WORK-BASED TRAINING


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COMPUTER BASED LEARNING MODULESOUTH AREA 2

CAVITE

TOPIC: Supervised Work-Based Training Facilities

1. Training Session Evaluation Form

2. Supervised Industry Training or On the Job Training Evaluation Form

Institutional Evaluation Form

3. Analysis of Program Evaluation

4. Trainees Progress Sheet

5. Training Plan

6. Trainees Record Book

Main Resources:



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TRAINING SESSION EVALUATION FORMINSTRUCTIONS:


TRAINERS/INSTRUCTORS Ratings

Name of Trainers:Poor Fair Good Very

GoodOutstanding

____________________________________ 1 2 3 4 5

1. Orients trainees about CBT, the use of CBLM and the evaluation system

2. Discusses clearly the unit of competencies and outcomes to be attained at the start of every module

3. Exhibits mastery of the subject/course he/she is teaching

4. Motivates and elicits active participation from the students or trainees


6. Instill value of safety and orderliness in the classrooms and workshops

7. Instill the value of positive teamwork

8. Instill good grooming and hygiene

9. Instill value of time

10. Quality of voice

11. Clarity of language and dialect used in teaching

12. Provides extra attention to trainees and students with specific learning needs

13. Attends classes regularly and promptly

14. Shows energy and enthusiasm while teaching


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15. Maximizes use of training supplies and materials

16. Dresses appropriately

17. Shows empathy

18. Demonstrates self-control



Ratings


GoodOutstanding

1 2 3 4 5






DESIGN AND DELIVERYPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Course contents are sufficient to attain objectives

2. CBLM are logically organized and presented

3. Information sheet are comprehensive in providing the required knowledge

4. Examples, illustrations and demonstrations help you learn

5. Practice exercises like task/job sheets are sufficient to learn required skills

6. Valuable knowledge are learned through the contents of the course

7. Training methodologies are effective

8. Assessment methods and evaluation system are


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suitable for the trainees and the competency

9. Recording of achievements and competencies acquired is prompt and comprehensive

10. Feedback about the performance of learners are given immediately



Ratings

TRAINING FACILITIES/RESOURCESPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

1. Training resources are adequate

2. Training venue is conducive and appropriate

3. Equipment, supplies and materials are sufficient

4. Equipment, supplies and materials are suitable

5. Promptness in providing supplies and materials

SUPPORT AND STAFFPoor Fair Good Very

GoodOutstanding

1 2 3 4 5

2. Support And Staff are accommodating



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SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION FORM

Dear Trainees:The following questionnaire is designed to evaluate the effectiveness of the Supervised

Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners of (your institution). Please check ( ) the appropriate box corresponding to your rating for each question asked. The results of this evaluation shall serve as a basis for improving the design and management of the SIT in PTC-PALIPARAN to maximize the benefits of the said Program. Thank you for your cooperation.

Legend:5 - Outstanding4 - Very Good / Very Satisfactory3 - Good / Adequate2 - Fair / Satisfactory1 - Poor / UnsatisfactoryNA - Not Applicable

INSTITUTIONAL EVALUTIONItem No.

QuestionRatings

1 2 3 4 5 NA

1. Has (your institution) conducted an orientation about the SIT/OJT program, the requirements and preparations needed and its expectations?

2. Has (your institution) provided the necessary assistance such as referrals or recommendations in finding the company for your OJT?

3. Has (your institution) showed coordination with the Industry partner in the design and supervision of your SIT/OJT?

4. Has your in-school training adequate to undertake Industry partner assignment and its challenges?

5. Has (your institution) monitored your progress in the Industry?

6. Has the supervision been effective in achieving your OJT objectives and providing feedbacks when necessary?

7. Did (your institution) conduct assessment of your SIT/OJT program upon completion?

8. Were you provided with the results of the Industry and (your institution)’s assessment of your OJT?


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Legend:5 - Outstanding4 - Very Good / Very Satisfactory3 - Good / Adequate2 - Fair / Satisfactory1 - Poor / UnsatisfactoryNA - Not Applicable

INSTITUTIONAL EVALUTIONItem No.

QuestionRatings

1 2 3 4 5 NA

1. Was the Industry partner appropriate for your type of training required and/or desired?

2. Has the industry partner designed the training to meet your objectives and expectations?

3. Has the industry partner showed coordination with (your institution) in the design and supervision of the SIT/OJT?

4. Has the Industry Partner and its staff welcomed you and treated you with respect and understanding?

5. Has the industry partner facilitated the training, including the provision of the necessary resources such as facilities and equipment needed to achieve your OJT objectives?

6. Has the Industry Partner assigned a supervisor to oversee your work or training?

7. Was the supervisor effective in supervising you through regular meetings, consultations and advise?

8. Has the training provided you with the necessary technical and administrative exposure of real world problems and practices?

9. Has the training program allowed you to develop self-confidence, self-motivation and positive attitude towards work?

10. Has the experience improved your personal skills and human relations?

11. Are you satisfied with your training in the Industry? Comments and Suggestions:


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ANALYSIS OF PROGRAM EVALUATION

COMPUTER HARDWARE AND SERVICING NC II

RATER A

Ratings


GoodOutstanding

1 2 3 4 5






RATER B

Ratings


GoodOutstanding

1 2 3 4 5






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RATER C

Ratings


GoodOutstanding

1 2 3 4 5






RATER D

Ratings


GoodOutstanding

1 2 3 4 5






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RATER E

Ratings


GoodOutstanding

1 2 3 4 5






ItemNo.

RATER TotalPoints

AverageA B C D E

1. 4 4 3 4 4 19 3.8

2. 3 4 3 3 3 16 3.2

3. 4 3 4 3 3 17 3.4

4. 4 4 4 4 4 20 4


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5. 3 3 4 4 4 18 3.6



AVERAGE RATING

PREPARATION AVERAGE

1. Workshop layout conforms with the components of a CBT workshop 3.8

2. Number of CBLM is sufficient 3.2

3. Objectives of every training session is well explained 3.4

4. Expected activities/output are clarified 4


3.6

TOTAL 3.6

Legend: Ratings5 - Outstanding 4.00 - 5.004 - Very Good / Very Satisfactory 3.00 - 3.993 - Good / Adequate 2.00 - 2.992 - Fair / Satisfactory 1.50 - 1.991 - Poor / Unsatisfactory 0.00 - 1.49NA - Not Applicable

General Interpretation: The trainers were equipped with knowledge and skills they needed to become efficient and effective trainers for the qualification CHS NC II. The workshop layout conforms to the components of a CBT workshop because all tools and equipment are intended for the course CHS NC II.

Recommendation: The trainers show mastery of the subject matter they teaching but since technologies continue to grow every now and then they should still enhance their skills and their


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knowledge to cope up with the changing technology. Add more tools and equipment and provide more area/cabinets for the tools and equipment.


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TMC1

Education

Transcript of TMC1