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Title Page
[Title]
(A CASE STUDY OF UNILEVER NIGERIA PLC, APAPA, LAGOS STATE)
By
,
BEING A B.Sc. PROJECT REPORT SUBMITTED IN PARTIAL FULFILLMENT OF THE
REQUIREMENTS FOR THE AWARD OF A BACHELOR OF SCIENCE (B.SC) DEGREE IN
COMPUTER SCIENCE AND STATISTICS OF THE UNIVERSITY OF NIGERIA, NSUKKA.
SUPERVISOR:
DEPARTMENT OF COMPUTER SCIENCE / STATISTICS
UNIVERSITY OF NIGERIA, NSUKKA
September, 2013
Approval Page
This project was submitted to and approved by the Department of
Statistics, University of Nigeria, Nsukka in partial fulfillment of the
requirements for the award of B.Sc Degree in Computer Science and
Statistics.
Project Supervisor
Dr.EMMANUEL MBA
Programme Co-ordinator
External Examiner
Certification Page
I hereby declare that this research work was entirely my hand
work. In areas where I needed assistance, the authors were rightly
referenced.
BY
Date
Dedication Page
I dedicate this research work to God Almighty, the giver of life,
strength and resources to complete this course.
Acknowledgement Page
Special thanks go to my project supervisor Dr. Mba E. I. Who’s also
the coordinator of my department, Sir, you have been more like a
father, friend and teacher, and has led me through the path of success.
Sir, God will indeed reward you and surely you’ll be celebrated for
decades to come. Also, i will like to appreciate the effort of Late
Mr.Udeh, whom before his death was my Project supervisor. May the
good Lord grant you eternal rest. My profound gratitude goes to my
other lecturers; Prof F.I. Ugwuowo, Mr. S.C. Echezona, Mr. G
Okereke, Mr. O. Oguike, Dr. B.G. Akuchu just to mention but a few,
you people are really great and God will in no small measure reward
you.
I’m also thankful to my husband,Mr Stephen SaniOjei, my relations
and my colleagues at school; Florence, Joy, Ola, Anselm, Vivian etc.
you guys are fun being with, I love you all and God bless you.
Abstract
Everyone at one point or the other ventures into business be it fully or
part-time with the sole aim of making profit amidst different
Government policies, political instability etc. In view of this fact, the
research work uses statistical procedures and models to look at
assessing service delivery in UNILEVER NIGERIA PLC. To this
end, a raw data showing the aggregate sales of four major products of
the organisation was collected for ten consecutive years. The results
obtained showed that the sales are not normally distributed; the rate of
sales of products and the employment are on the increase though the
products have an unequal sales rate. The relationship between the
product sales and employment rate is an almost perfect positive
correlation and the trend line graph is positive.
Table of Contents
Title Page...............................................................................................................................................1
Approval Page........................................................................................................................................2
Certification Page..................................................................................................................................3
Dedication Page.....................................................................................................................................4
Acknowledgement Page........................................................................................................................5
Abstract.................................................................................................................................................6
Table of Contents..................................................................................................................................7
List of Figures.........................................................................................................................................9
Chapter 1. Introduction.................................................................................................................10
1.1. BACKGROUND OF THE STUDY..............................................................................................10
1.2. OBJECTIVES OF RESEARCH...................................................................................................15
1.3. SCOPE OF PROBLEM............................................................................................................16
1.4. LITERATURE REVIEW............................................................................................................18
Chapter 2. DATA COLLECTION.......................................................................................................28
2.1. METHOD OF DATA COLECTION............................................................................................28
2.2. DATA REPRESENTATION......................................................................................................28
2.3. THE PRODUCTS....................................................................................................................30
2.3.1. Blue Band....................................................................................................................30
2.3.2. Knorr Cube..................................................................................................................31
2.3.3. Lipton Tea....................................................................................................................32
2.3.4. Royco...........................................................................................................................33
Chapter 3. ANALYSIS OF DATA.......................................................................................................34
3.1. Data Analysis........................................................................................................................34
3.2. Analysis of Variance Test on Product Sales for Equal Means...............................................34
3.3. Test for Normality................................................................................................................35
3.3.1. Test on the rate of sales................................................................................................38
3.3.2. Test on Staff Employment Rate...................................................................................40
3.4. Significance of the sold products.........................................................................................42
3.5. Correlation study of the sales and the employment rate....................................................44
3.6. Determination of Significance of Correlation Value (r)........................................................46
3.7. Trend study on the sales of product....................................................................................47
Chapter 4. SUMMARY, CONCLUSION AND RECOMMENDATION...................................................49
4.1. Summary..............................................................................................................................49
4.2. Conclusion...........................................................................................................................49
4.3 Recommendation.................................................................................................................50
List of Figures
Figure 2-1.............................................................................................................................................27
Figure 2-2.............................................................................................................................................28