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Title
of
Presentation
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911 Enhancements
• Regionalization of 6 municipal PSAPs
• Technology/Mapping
• Standards/Training
• Regional Fire Dispatch
• Public Education
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9-1-1 Call Volume 2007
• Approximately 150,000 /year
• Jan. – Sept. Fredericton PSAP: 26,635
• Non –emergency calls
• Cellular calls
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• Electronic cross reference table
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Regional Fire Dispatch Steering Committee
To provide advice and recommendations to the Department of Public Safety (DPS) on matters related to the establishment and ongoing implementation of a Regional Fire Dispatch system within the Province of New Brunswick.
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Guiding Principals (draft)
• That there will be six (6) 911 regions in New Brunswick;• That fire dispatch will be provided in a standardized, 24/7
manner to all fire departments in the Province of new Brunswick;
• That all citizens of New Brunswick be provided a consistent minimum level of standardized fire dispatch;
• That technology allows for 2-way voice communication between dispatch and fire service;
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• That fire dispatch service will be provided in the official language of choice of the fire department;
• That the autonomy and uniqueness of each fire department will be respected;
• That the development and implementation of a regional fire dispatch system will be cost neutral to fire departments;
• That technology will support the dispatch process.
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Miramichi Pilot
• Assessment (PSAP & Fire Depts)– Equipment, consoles, resources, radio & paging
• Standards
• Implementation team– Planning, communication, training
• SOGs
• DOT technical team
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"Working Together to Build a Safer New Brunswick/Travaillons ensemble pour bâtir un Nouveau-
Brunswick plus sûr "