Title for the slide...Title Title for the slide Author template Created Date 1/11/2021 8:37:57 PM...
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BILINGUAL COMMUNICATIONS Date: Jan. 12, 2021
Transcript of Title for the slide...Title Title for the slide Author template Created Date 1/11/2021 8:37:57 PM...
BILINGUAL
COMMUNICATIONS
Date: Jan. 12, 2021
• Hispanic population
•
6%
PEW RESEARCH CENTER
Estimates:
• Approximately 70% of the
Hispanic community
speaks English proficiently.
• 37% of Hispanics born
outside the U.S. speak
English proficiently.
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TRANSLATION
Example:
INTERPRETATION
Example:
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Employee survey is used to gather data
on proficiency in other languages:
•
•
Survey Results:
• Employees are not
usually available on
demand for
interpretation.
• Arrangements with
paid interpreters are
costly, and
arrangements must
be made in advance.
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✓
✓
VOIANCE
− Provided for 150+ languages.
− Services available 24 hours per
day, seven days per week.
− Departments have a unique pin
to collect service metrics and
evaluate results.
− Accessed virtually or by phone.
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Next Steps:
•
•
Charles County Government
200 Baltimore Street, La Plata, MD
MD Relay Service: 7-1-1
Equal Opportunity Employer
It is the policy of Charles County to provide equal employment opportunity to all persons regardless of race,
color, sex, age, national origin, religious or political affiliation or opinion, disability, marital status, sexual
orientation, genetic information, gender identity or expression, or any other status protected by law.
www.CharlesCountyMD.gov
