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PRODUCT OVERVIEW

TISS

TISS with its cloud-based engine offers a highly mobile business solution that provides iterative data processing via the internet. This significantly assists a business or organisation in replacing their traditional business management software and avoids expensive overheads like software installation, dedicated and specific hardware requirements and the cost of a physical team at the client’s location to install it. Our TISS cloud-based software provides a remarkable online solution which doesn’t require installation or extra hardware - all you need with TISS is an internet connection.

Most business solutions are centered around one outcome, either as an inventory management system, staff management system or a client management system. However TISS with its complex network of services on a cloud-based environment provides a simple solution that easily manages data.

TISS is a modularised system that easily integrates with a range of financial based software solutions, yet TISS integrates not only on the invoicing level like it’s competitors but offers a full integration involving company data such as clients information, product information, staff information and many other critical data outputs.

SIMPLEST WAY TO COLLECT & ACTION YOUR BUSINESS NEEDS.

A REVOLUTIONARYNEW WAY TO

MANAGE YOUR BUSINESS

TISS is a dashboard based automated solution developed for fulfilling the needs of any wholesale import business. TISS is one strategic solution satisfying your need.

TISS

Customer Relationship

Manager

Inventory Management

eCommerce Solution

Staff Management

Order Processing & Tracking System

TISS INTEGRATED MODULES AT A GLANCE

TISS

SYSTEMS DIAGRAM

ACCESS CONTROL

TISS ADMINSTRATOR

EMPLOYEESFREIGHT

COMPANIES WAREHOUSES EMPLOYERDRIVERSMANUFACTURERS

Terminal #1 Terminal #2 Terminal #3 Terminal #4 Terminal #5 Terminal #6

TISS DASHBOARD

TISS PROCESSOR

XERO Freight CompaniesPayment Modules

CRM STAFFMANAGEMENT

INVENTORYMANAGEMENT

ORDERPROCESSING

eCOMMERCE

CUSTOMER RELATIONSHIP MANAGER

TISS is can be used for managing staff’s interactions internally and with clients. Key features offered as a CRM include:

Centralised Client List

All the client files created in TISS are automatically synced with Xero,

hence staff members need only to enter client data once in TISS and they automatically

populate Xero.

Customer Services and Support

Whenever a client calls in for support just like a normal call center, staff members can open

client files, add notes or leave a message for another Customer Relationship Manager to

give them a call back.

Tracking activities of a customer

All client communications and activities in TISS are logged allowing Sales Representations

to open the communication log and obtain a summary of all orders raised by a particular

client or review any messages left by a particular client to call back.

CUSTOMER RELATIONSHIP MANAGER

STAFF MANAGEMENT

TISS greatly assists in managing timesheets, daily task allocation for employees and reports:

Timesheets

Depending on the tasks allocated to the employees, their timesheets are

auto-generated. Employees can further edit the timesheets they require and submit to

Management for approval. Management can further accept or reject the timesheets which

can later be viewed by Accounts.

Call Cycles

All Sales Staff are allocated daily / weekly / monthly tasks to visit a store in their territory.

This allocation can be controlled either by the staff member themself or their Managers

depending on the setup of allocations.

Store Reports

As a part of each task allocated to employees, they can generate reports showing

additional information about their store visit. All store reports

can be viewed by senior management for further analysis and

targeted marketing.

STAFF MANAGEMENT

As standard inventory management software, TISS can do everything from regular stocktakes to dealing with complex the process of overseas imports and inter-departmental transfers

StocktakeLogistics Management, at a click of a button, can request all company warehouses across

the country to conduct a stocktake of their inventory and submit their reports, accordingly.

Inter-departmental Transfers

To manage stocks levels between warehouses, Logistics can request transfers of goods

from one warehouse to another.

Imports

TISS is versatile enough to process everything related to imports from initial request for

a quotation from an overseas supplier, and liaising with freight companies to delivery

of goods locally in the warehouse. It even processes payments and invoices in different

currencies. All transactions are logged real time into Xero removing the need for finance

staff to manually enter supplier invoices or map payments to a supplier invoice.

INVENTORY MANAGEMENT

INVENTORY MANAGEMENT

eCOMMERCE SOLUTION

TISS is a true eCommerce solution. Besides just standard ecommerce features like maintaining an order history. It provides different types of shopping carts to different entities; promotions based on client groups or geo-locations and even sales reports and trends to senior management.

Unique Shopping Carts

TISS doesn’t just have a standard shopping cart. It provides a unique shopping cart that

allows users to raise different types of orders depending on the privileges set for the users

by Account Managers or Administrators.

Sales Trends and Reports

Managers or employees have a dashboard that shows them real-time graphs on sales

categorised by different criteria to track sales. They can also generate and export PDF

reports for the same.

eCOMMERCE SOLUTION

ORDER PROCESSING & TRACKING SYSTEM

TISS not only just receives an order from staff or client but also processes the order throughout its life-cycle.

Order Processing

Depending on the geo-location of the delivery address, TISS sends the order to the nearest

warehouse for processing and tracks the order in the warehouse till it is picked and packed.

Liaising with Freight companies

Depending on the content of the order, type of client, delivery address and few other

criteria, TISS decides the freight company and lodges an order in their system with all

necessary comments.

Order Tracking

For a better client experience, instead of giving clients a tracking number or a link to

freight provider’s site, TISS generates all the available information from the freight

provider including delivery signatures or real time status and shows it to the client for their

reference.

ORDER PROCESSING & TRACKING SYSTEM

INTEGRATIONS

FUTURE ENHANCEMENTS

TISS is a very modularised system is fully integrated;

• XERO• Star-track• Allied Express• ANZ

With an existing “To-Do” planner already in place in TISS, TISS will shortly provide a software release which will replace existing email software with a TISS email module. This will allow clients to link emails automatically with a client and also to Import / Export data from emails directly into TISS, hence providing employees with one single software solution for every task they undertake.

Full email exchange implentation

FREIGHT DELIVERY &SCANNING APP

TISS also has a support module specifically developed for freight delivery. This involves two main features:

Driver’s daily task list

Logistics Manager can allocate delivery of any specific order to a delivery driver and

populate all tasks for the day.

Delivery Status and PODs

The driver can update all the activities performed for allocated tasks. This can involve flags

such as, picked up from warehouse for delivery or ‘on hold’ status. On delivery, the driver

can request the recipient to sign for delivery and that signatures as a POD can be viewed

back in, the TISS module.

APPLICATION LEVEL SECURITY

There are various different strategies utilised to achieve optimum security levels of the application;

• TISS has a MVC structure, splitting and encapsulating each level of data transactions

between the different processes in TISS.

• All the calls made from the application to server are moderated by a dedicated

controller to make sure they are of the correct format and pattern to avoid any security

breaches to the software.

• TISS has a code engine in place that makes sure it covers all the top 10 security flaws

pointed out in OWASP.

• There are checksums an error detection mechanism enforced in place to make sure all

the data in TISS is secured

SERVER BASED SECURITY

Besides the application level security mechanism, TISS utilises IBM provisioned servers to remove any potential risks around the application and increase availability, security and performance.

• IBM cloud services is the engine which run all Tiss’s core services. Tiss’s cloud servers

make it possible to greatly reduce latency and ensure that all the TISS’s web services

are available at the same speed irrespective of the geo-location it is being accessed

from.

• IBM cloud services provides multi-level security to ensure the environment in which

TISS operates is using is fully protected.

• All the POST REST API calls that are made to and from the cloud are authenticated by

an SSL secured O-Auth authentication mechanism

making sure there is no compromise to security.

WHY TISS?

TISS USES XERO ACCOUNTING SOFTWARE TO GIVE A POWERFUL BUSINESS SOLUTION.

Together with Xero, TISS can:

• Maintain all sales and purchase invoices

• Track payments

• Sales Reports and Trends

• Deal with suppliers / manufacturers with different currencies across the globe

• Provides accurate Cost of goods and maintain

different price tiers per customer groups

Xero has a thriving community with over 300 different add-ons. Only TISS provides the extensive list of features needed to be a fully-fledged business management tool.

LOFT GROUP PARTNERS

Established in 2007, with the corporate head office located in Melbourne, the Loft Group is a rapidly growing creative digital and software development agency with satellite offices throughout Australia.

Over the last three years Loft has transformed from a traditional communications, creative design and marketing business into a purely digital agency with skills across software design & development. This expertise combined with specialised IT services has proven to be the main driver and key to the organisation’s success. As a result of the emergence of digital technologies, there has been an increase in new media content deployment. This has been accelerated through adoption of mobile technologies, social media, eLearning and cloud platforms across consumers and corporations globally.

IBM BUSINESS PARTNERS

Loft Group prides itself on developing high performance, scalable applications and international solutions delivery. Our partnership with IBM and Softlayer, the industry leader in cloud infrastructure, provides Loft Group with the ability to deploy our applications to a true Internet scale and provides complete confidence in the performance and reliability of our cloud resources. TISS takes full advantage of the IBM SoftLayer cloud infrastructure to ensure that your business management solution is secure and running at peak performance at all times.