Tisch Technical ServicesFY 2011 Planning

April 13, 2010

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Tisch Library Mission Statement

Connecting people with information and each other at Tufts and beyond

» …Tisch Library Strategic Plan FY09-FY11

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Tisch Library Technical Services Mission Statement

• Providing the resources and tools to connect people with information.

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Tisch Library Technical Services Vision Statement

• Allow users to identify and locate resources by providing timely, accurate, and current information in accordance with evolving national standards and technologies

• Adapt to changing library needs, with concern for efficiency, cost, quality, and the integrity of the library collections

• Cultivate teamwork and collaborative relationships within and outside Tisch Library to provide high-quality resources and services for users

• Seek to become an embedded partner with University stakeholders, sharing our expertise in information acquisition, organization and management

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FY11 GoalsCollaboration

Collaborate with other departments and teams on the following projects, and help establish clear guidelines and timelines– Continue to work on the integration of electronic resource processes

• Continue to improve the workflow for acquiring, cataloging and de-accessioning records for e-resources

• Continue to work with collections on acquisition, invoicing and licensing needs

• Better understand relationship between ERM Module and the catalog

• Establish procedures for scanning licenses and populating ERM license records

• Continue to work on defining roles for E–resource management• Establish procedures for managing E-Book records in the Catalog

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FY11 Goals… Collaborate with other departments and teams on the following

projects, and help establish clear guidelines and timelines

– Address quality control issues in bibliographic records– Work with DCA to provide local and national visibility to selected collections such as

manuscript materials, University serial publications and faculty published research via the Library Catalog• Create collection-level records in Library catalog for manuscript materials in DCA

– Collaborate with Special Collections to improve access to its collections• Provide digital images to selected items• Investigate ways of making our records available to external digital repositories

– Work with LITS to identify software and metadata requirements for managing photographic archive

– Work with Collections and LITS to develop procedures for a digital gift bookplate process

– Partner with the Art and Art History Dept. in providing metadata services for content in the Visual Resource Center

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FY11 Goals

Increase interdepartmental communications• Invite staff from other departments to provide updates to

Technical Services on their initiatives• Investigate additional methods for Interdepartmental

communications such as:– Develop an FAQ to answer questions about how cataloging

practice impacts indexing and display in the catalog – Continue to take advantage of the Tech Services Wiki and

other appropriate web 2.0 technologies – Utilize the “Did you Know” section of the Tisch Web page

to communicate activities of Technical Services

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FY11 Goals• Promote effectiveness of Technical Services work to the user

community – Develop questions to be included in the biennial survey– Leverage Operations and Planning Councils for communication

• Increase intradepartmental communications – Use Technical Services meetings to improve collaboration

• Encourage team updates • Raise awareness of what’s going on in the Dept. – continue

mini presentations at meetings• Share information about training

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FY11 Goals

Workflow

Continue examining processes • Understand workflows to better contribute to discussions of departmental

efficiencies • Identify new tasks expected in the coming year (i.e. e-books, Collection level

records from DCA, DB maintenance tasks)• Review workflow and level of staff needed to distribute current and expected

tasks in the coming year to ensure that the right amount and level of staff are assigned

• Obtain statistics to support planning and decisions • Establish working groups within Technical Services for evaluating and managing:

– Database maintenance functions– E-book processes– Music score and CD acquisitions and cataloging workflow

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FY11 Goals

Develop policy on the scope of cataloging • Issue a report that:– Details material types and formats currently included

in the library “collections”– Outlines responsibilities for providing description and

access to these materials– Defines strategies for expanding cataloging to include

types and formats not previously handled– Considers how to integrate our collections into the

larger discovery environment outside the library

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FY11 Goals

Training • Specific Training needs:

– Obtain advanced training in MS Office applications either in-house at UIT & TAB, or via webinars

– Cataloging training needs such as:• Processing MARC records for e-books• Authority Control creation and maintenance• Cataloging of scores and cds• Markup languages such as XML• Electronic resources cataloging (eg: Integrated resources)

– WorldCat Local training

FY11 Goals

Equipment • Acquire XML authoring software - $600.00– To create detailed information about our collections

and to make the information available at the network level, increasing discoverability and interoperability of selected content

– To increase staff technical expertise in XML to better understand standards and technology currently in use nationally

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Backup Slides

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FY2011 Considerations• Fiscal limitations• Limited staff• Video Furnace implementation• Compact shelving on ground level• ITS moving out of Tisch• DCA Relocating• ERM under COT• Encore implementation• WorldCat Local implementation• Media Lab project• Outside projects such as Ginn inventory, Music repackaging • Integrating a project planning checklist into Operations Council project

implementation work

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Strategic Plan Goals• EXTERNAL• • GOAL 1: KNOWLEDGE MANAGEMENT. The library will be the physical and virtual intellectual

center of the University; it will improve the productivity of faculty and students by providing optimal conditions for faculty and students to find, use, and create knowledge.

• • • GOAL 2: PARTNERSHIPS. The library will take a leadership role and expand services by partnering

with other organizations, both at Tufts and beyond.• • Internal• • GOAL 1: STAFF RECRUITMENT AND DEVELOPMENT. The library will invest in continuous staff

development and recruit the talent to achieve our strategic goals.• • GOAL 2: OPERATIONAL EFFECTIVENESS. The library will demonstrate best practices by reviewing

and revising operations, organization, and resource allocation.•