Time Management 5
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Transcript of Time Management 5
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Time Management Workshop
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WhatWhat not to donot to do in order toin order to
manage your time without stress .manage your time without stress .
27 ways to get you out of your mind !
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It reminds me of a story of the wood chopper
who was so busy trying to chop down trees with
his very blunt axe, that he complained he could
never manage the time to sharpen his axenever manage the time to sharpen his axe
many of us work ineffectivelyineffectively, yet we complainwe complain
that we do not have the time to improve ourthat we do not have the time to improve our
effectivenesseffectiveness through learning better time
management and other stress reducingtechniques
Cont./ ...
11. UNDERTAKING WORK AS IT APPEARS, RATHER THAN IN OFUNDERTAKING WORK AS IT APPEARS, RATHER THAN IN OF
PRIORITY ORDERPRIORITY ORDER
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Write down all those tasks which need to be done.
Identify them by importance and urgencyimportance and urgency.
If a task is urgent but trivial, give priority to it, but
ensure that you do not spend any more time on it
than you need to.
A task that is both urgent and important shouldA task that is both urgent and important should
naturally be given high prioritynaturally be given high priority..
Do not make the very common mistake of
spending your time on less important and non-urgent tasks simply because you enjoy doing them
or because the most urgent and important tasks
appear boring and daunting!
Setting Priorities
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Many tasks require concentrated effortconcentrated effort andthere is nothing more frustrating than a barrage
of relatively unimportant interruptionsunimportant interruptions when
you are trying to complete an urgent report or
some other task requiring considerable
concentration. FirstlyFirstly, practice being assertiveassertive with those
people who are insensitive to signs or hints that
you are very busy. Saying Sorry I dont haveSorry I dont have
time to talk now, because I have an urgenttime to talk now, because I have an urgent
report to complete.report to complete. a closed door is also a reasonable indicator that
you do not wish to be disturbed.
2. ACCEPTING UNIMPORTANT INTERRUPTIONS WHEN WORKING ON AN
URGENT TASK
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the most effective of all the
time saving techniques ever
developed is the frequent use
of the word nono.
Being able to say no (even to
ones boss at times) is an
assertion skill which can, and
should, be developed.
3. SAYING YES TO WORK REQUESTS, EVEN WHEN UNSUITABLE OR3. SAYING YES TO WORK REQUESTS, EVEN WHEN UNSUITABLE OR
UNREASONABLEUNREASONABLE
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Too many of us are experts at
procrastination, but keep
postponing doing something about
it.
many of us act upon the irrationalbelief that it is easier to postpone
doing something daunting or
unpleasant than to tackle it
immediately.
Such a belief is irrational because
putting off daunting or unpleasant
tasks only magnifies the problem
4. PUTTING OFF TASKS WHICH ARE DAUNTING OR UNINTERESTING4. PUTTING OFF TASKS WHICH ARE DAUNTING OR UNINTERESTING
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The problem with a disorganized and messydisorganized and messy
work environmentwork environment is that it can create
frustration, a sense that you are notnotgetting
anywhere with your work and also tend to be
distracting when you are trying to concentrate onparticular tasks.
Significant time can be wasted looking for items
which should normally be easily located. In this
respect, an efficient filing systemefficient filing system can make a
big difference and while everything else often
tends to get precedence over filing, it is an
important task and should be carried out
systematically.
5. ALLOWING YOUR WORKING SURROUNDINGS TO BECOME5. ALLOWING YOUR WORKING SURROUNDINGS TO BECOME
DISORGANISED AND MESSY.DISORGANISED AND MESSY.
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Some managers do not trust their subordinatesdo not trust their subordinates with
jobs of any importance, for fear of possible mistakes.
Others will be reluctant to pass on any work involving
prestige, challenge or enjoyment and will only delegate
those jobs seen as boring or routine.
Sometimes managers will not delegate tasks because
they consider themselves able to complete those tasks
more quickly and effectivelymore quickly and effectively..
Some managers will not delegate because they are notnotprepared to spend the necessary timeprepared to spend the necessary timeensuring their
subordinates understand what is required and providing
assistance where needed.
6. COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO6. COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO
SUBORDINATES.SUBORDINATES.
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Other managers are not sufficiently assertiveare not sufficiently assertive,
being
fearful of subordinates negative responses twhen
given more work.
Sometimes your subordinates may not respond aspositively to your attempts at delegation as you
would like. It may be that they are lacking inthey are lacking in
confidenceconfidence and a good deal of demonstrated
trust and support is needed on your part.
In delegating work and assessingdelegating work and assessingperformanceperformance, it is important to be able to give
negative or positive feedback, depending on
which is appropriate.
COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TOCOMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO
SUBORDINATESSUBORDINATES
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The ability to say nono is important, even if this applies to jobsinherited by you in a new position which are not
rightfully your responsibility.
If you are uncertain about whether certain work requests are your
responsibilityresponsibility, check your job description or discuss the matter with your superior.
7. ACCEPTING WORK REQUESTS, WHICH ARE REALLY SOMEONE7. ACCEPTING WORK REQUESTS, WHICH ARE REALLY SOMEONE
ELSES RESPONSIBILITYELSES RESPONSIBILITY
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When you are grossly overworked it is tempting to cut out all
breaks, including lunch, morning and afternoon tea.
However, none of us can work effectively for 8 10 hours without a
break and for the sake of both oursanity and effectivenesssanity and effectiveness, we
need to take reasonable breaks. even a quick, brisk walk, can oftengive your mind and body the break they need.
8. RARELY TAKING BREAKS AT WORK.8. RARELY TAKING BREAKS AT WORK.
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Many of us, preferring to devote our energies topreferring to devote our energies toeasier or more interesting taskseasier or more interesting tasksrather than
repeating a process over and over again.
Whenever possible, finish whatever you start. If a
task is too large to be completed in one sittingthen attempt to break the task into identifiablebreak the task into identifiable
and manageable portionsand manageable portions and complete one or
more of these portionsat a time.
This procedure creates a great feeling of
accomplishment and involves less waste of timere-orienting yourself each time you return to the
task.
9. DEALING WITH THE SAME MATERIAL SEVERAL TIMES, WHEN IT9. DEALING WITH THE SAME MATERIAL SEVERAL TIMES, WHEN IT
SHOULD HAVE BEEN DEALT WITH IN ONE SITTING.SHOULD HAVE BEEN DEALT WITH IN ONE SITTING.
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If you have this habit, please stop and ask your self: If I managed my time more effectively, would this still be
necessary?
Am I continually putting my work ahead of my family
and/or friends as a priority?
Has work become an escape from a certain unpleasantor difficult situation (e.g. difficulties with a spouse?) If so,
is it making the situation worse?
Has work become a means of filling a void in my life?
Am I addicted to work because it basically provides the
sole basis of meaning to my life?
Am I driven by the need to prove myself to be
indispensable, or be somewhat of a martyr ?
3. REGULARY TAKING WORK HOME WITH YOU ON EVENINGS OR3. REGULARY TAKING WORK HOME WITH YOU ON EVENINGS OR
WEEKENDSWEEKENDS
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You will be able to manage your own time
more effectively when yoursubordinates aresubordinates are
doing their jobs properlydoing their jobs properly.
Being human, we all make mistakes at times
and it is important to provide yoursubordinates with negative feedback when
mistakes are made.
positive reinforcement is a more powerfulpositive reinforcement is a more powerful
motivatormotivatorfor getting the best out of your staff
than negative reinforcement. Let them know when they have performedLet them know when they have performed
a task wella task well and you can be sure they will want
to continue performing well.
11. GIVING SUBORDINATES VERY LITTLE FEEDBACK (POSITIVE AND11. GIVING SUBORDINATES VERY LITTLE FEEDBACK (POSITIVE AND
NEGATIVE) ON THEIR PERFORMANCE.NEGATIVE) ON THEIR PERFORMANCE.
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your subordinates are human and therefore
have every likelihood ofmaking mistakesmaking mistakes
occasionally (dont you?).occasionally (dont you?).
However, they will not develop new skillsdevelop new skills and
self confidenceself confidenceunless you provide them withlearning opportunitieslearning opportunities..
The chances of your subordinates making
mistakes are lessened if you give clear
instructions and appropriately monitor progress
on any delegated tasks (this does not mean breathing down their necks
all the time).
12. NOT TRUSTING SUBORDINATES WITH VARIOUS TASKS IN CASE12. NOT TRUSTING SUBORDINATES WITH VARIOUS TASKS IN CASE
THEY MAKE MISTAKES.THEY MAKE MISTAKES.
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Some of us suffer from a martyr complexmartyr complex,being determined to tackle an excessively
high work load for extended periods, even if
it kills us (it sometimes does).
Others have poorly developedpoorly developedassertiveness skillsassertiveness skillsand are not prepared
to make a case for extra resources, even
when there is a crying need for them.
You owe it to your staff and yourself toYou owe it to your staff and yourself to
request extra resourcesrequest extra resourcesif your section isoverworked and there is some likelihood of
obtaining additional resources.
13. NOT REQUESTING EXTRA STAFF OR RESOURCES EVEN IF13. NOT REQUESTING EXTRA STAFF OR RESOURCES EVEN IF
EXTREMELY NECESSARY.EXTREMELY NECESSARY.
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The best way to determine how much time is
wasted on unimportant phone calls, e-mails and
literature is to keep a time log for a weekto keep a time log for a week..
Like many others, you may be surprised at how
much time you can save by being more disciplinedin this respect.
Make short and targeted phone calls , write downwrite down
the points you want to discussthe points you want to discuss with a certain
person before you call him.
Go over e-mail twice a day, morning and evening
do not mix work and other personal maildo not mix work and other personal mail..
14. WASTING CONSIDERABLE TIME ON UNIMPORTANT PHONE14. WASTING CONSIDERABLE TIME ON UNIMPORTANT PHONE
CALLS / E-MAILCALLS / E-MAIL
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The danger with a pending tray is that it can become the easy way
out you consequently delay making decisions that could bedelay making decisions that could be
made immediatelymade immediately.
Avoid the temptation to develop a massive Pending tray (or one at
all, for that matter) by making immediate decisions on all incoming
mail and tasks ( urgent and not important ) .
15. ASSIGNING WORK TO PENDING CATEGORY, WHEN IT SHOULD BE15. ASSIGNING WORK TO PENDING CATEGORY, WHEN IT SHOULD BE
DEALT WITH ON THE SPOTDEALT WITH ON THE SPOT
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Procedure:Procedure:Several years ago, the British retailchain, Marks and Spencer, led a war on excess
paperwork, by scrutinizing all procedures and
relying on the motto if in doubt throw itmotto if in doubt throw it
out!out! to dispense with any unnecessary
paperwork.
Within a year 120 tons of forms , sheets, cards,
etc. were thrown out by the firm and the
subsequent emphasis on simplified proceduresappeared to be at least partly responsible for
the substantial profit improvements in the
following years.
16. KEEPING AN EXCESSIVE (OR INADEQUATE) AMOUNT OF16. KEEPING AN EXCESSIVE (OR INADEQUATE) AMOUNT OF
PAPERWORKPAPERWORK
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MeetingsMeetings can be significant time wasters. While well organized, properly
directed meetings can be highly effective.
Some important questions relevant to whether or not particular meetings are
effective are: Are they really necessary or have they become a substitute for action?Are they really necessary or have they become a substitute for action?
17. OFTEN HAVING DISORGANISED, UNNECESSARILY LONG OR17. OFTEN HAVING DISORGANISED, UNNECESSARILY LONG OR
OVERLY FREQUENT MEETINGS.OVERLY FREQUENT MEETINGS.
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Are agendas concise, specifically indicatingagendas concise, specifically indicatingareas to be coveredareas to be covered and the decisions needing to
be reached?
Are they sent to all meeting participantssent to all meeting participants
sufficiently in advancesufficiently in advanceof the meeting? Do meetings start and finishstart and finishat the scheduledscheduled
timestimes?
Are decisions made and responsibilitiesresponsibilities
assignedassigned, whenever possible, foreach itemeach itemcovered in the meeting?covered in the meeting?
Are all participants quite clear about these
decisions and responsibilities?decisions and responsibilities?
EFFECTIVE MEETINGS OR WASTE OF TIME?EFFECTIVE MEETINGS OR WASTE OF TIME?
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Are concise minutesminutesof each meeting includingincluding
decision and responsibilities as well as time table,decision and responsibilities as well as time table,
sent within a reasonable time?sent within a reasonable time?
Do you need to attend the meeting or can this
responsibility be delegated? Have the meetings ceased to serve the purpose for
which they were originally established?
Does the meeting comprise of an appropriately sizedcomprise of an appropriately sized
group and do all participants have a chance tochance tocontributecontribute, or do one or two people tend to dominate
the meetings?
EFFECTIVE MEETINGS OR WASTE OF TIME?EFFECTIVE MEETINGS OR WASTE OF TIME?
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Most offices now using standard equipment that did not exist two
decades ago. A large variety of electronic and computing equipment
is now within reach of all businesses and there is no excuse for not
taking advantage of at least some of these time saving devicestime saving devices.
18. LACKING CERTAIN SKILLS OR EQUIPMENT WHICH COULD BE18. LACKING CERTAIN SKILLS OR EQUIPMENT WHICH COULD BE
REASONABLY ACQUIRED AND RESULT IN CONSIDERABLE TIMEREASONABLY ACQUIRED AND RESULT IN CONSIDERABLE TIME
SAVINGSAVING
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As a manager, you will be in frequent receipt of
information which is not normally accessible to
your staff.
It is very easy to overlook the importance ofoverlook the importance of
providing your staff with such informationproviding your staff with such information..
Keeping your staff informed, either on an
informal basis or through say, weekly meetings,
will not only keep them in touch with
organizational developments, but will alsopositively motivate them in their workmotivate them in their work, as it
will give them an increased sense of beingincreased sense of being
part of the teampart of the team.
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19. NEGLECTING TO COMMUNICATE VITAL19. NEGLECTING TO COMMUNICATE VITAL
INFORMATION TO YOUR STAFFINFORMATION TO YOUR STAFF
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If you fall within this category, bear in mind thatthatcontinual indecision might have worsecontinual indecision might have worse
repercussions than abiding by a decisionrepercussions than abiding by a decision
and subsequently discovering that your
rejected alternative was preferable after all.
If you are finding it hard to make a particular
decision, you may benefit by asking yourselfasking yourself
the following questions;the following questions;
1. Have I made this decision bigger and morestressful than it needs to be? What is the worst
thing that can happen if I make the wrong
decision?
20. HAVING CONSIDERABLE DIFFICULTY MAKING20. HAVING CONSIDERABLE DIFFICULTY MAKING
DECISIONSDECISIONS
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2. Do I have an exaggerated fear of failureexaggerated fear of failure? DoI always tend to imagine the worst possible
scenario happening? How often does the
worst scenarioworst scenario happen and to what extent
am I encouraging it with my negative thinking
3. Is my indecision related to my difficulty inindecision related to my difficulty in
being assertivebeing assertive with those people who will be
affected by the subsequent decision?
4. Have I properly explored the various possible
solutions for this problem or am I caught in arigid line of thinking?
5. What decision would a totally objective personobjective person
make?make?
HAVING CONSDERABLE DIFFICULTY MAKING DECISIONSHAVING CONSDERABLE DIFFICULTY MAKING DECISIONS
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YourYourattitudeattitudeto your subordinates will largelydetermine the extent of their dependence andextent of their dependence and
lack of initiativelack of initiative.
A demonstration of trust, support and keenness for
them to develop skills and initiativedevelop skills and initiative will have apositive effect with most workers.
positive reinforcement and two wayreinforcement and two way
communicationcommunication is to be encouraged, extraextra
patience and understandingpatience and understanding will be needed onyour part, while these workers gradually start to act
upon the more positive messages they are
receiving.
21. ALLOWING YOUR SUBORDINATES TO BECOME TOO21. ALLOWING YOUR SUBORDINATES TO BECOME TOO
DEPENDENT ON YOU AND NOT ENCOURAGING THEM TO USEDEPENDENT ON YOU AND NOT ENCOURAGING THEM TO USE
THEIR OWN INITIATIVE.THEIR OWN INITIATIVE.
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It is particularly important fornew staffnew staff to be given the
necessary trainingnecessary training and support to be able to work
effectively and to feel an identification with the jobfeel an identification with the job,
the department and organization.
Clear instructions, continued support and friendly faces
make all the difference during these initial weeks.
new staff may be reluctant to approach you regularly for
assistance, either for fear of appearing stupid orbecause
they do not wish to place an extra burden on an already
over worked boss.
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22. NOT GIVING YOUR STAFF THE TRAINING NEEDED TO22. NOT GIVING YOUR STAFF THE TRAINING NEEDED TO
CARRY OUT THEIR JOB EFFECTIVELY.CARRY OUT THEIR JOB EFFECTIVELY.
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Many managers have difficulty in
concentrating their energy on larger,
important tasks, because of the numerous
interruptions they have to contend with
each day.
In similar fashion, managers often find
they are so busy responding to requests
and pressure from various sources that
they spend very little time on establishing
and achieving longer term goals.
(important but not urgent)important but not urgent) ..
23. WORKING AS A FIRE FIGHTER OR CRISIS MANAGER,23. WORKING AS A FIRE FIGHTER OR CRISIS MANAGER,
RATHER THAN TAKING TIME TO ESTABLISH GOALS ANDRATHER THAN TAKING TIME TO ESTABLISH GOALS AND
CREATIVELY SEEK THE BEST WAYS TO ACHIEVE THESE GOALS.CREATIVELY SEEK THE BEST WAYS TO ACHIEVE THESE GOALS.
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Many of us waste considerable time attempting to do
more than one task at a time, when a particular task
might require a sustained period of concentration.
Different tasks, be they - drafting of minutes or an
agenda for a meeting, writing of a report or extensivecorrespondence, etc, require sustained
concentration.
The principle of priorities applies to these tasks :
Wherever possible, tasks should be completed in
one sitting, rather than coming back to them
numerous times and having to re-orient yourself
each time you go back.
24. FREQUENTLY LACKING THE CONCENTRATIVE24. FREQUENTLY LACKING THE CONCENTRATIVE
POWERS TO SEE TASKS THROUGH TO THE END.POWERS TO SEE TASKS THROUGH TO THE END.
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excessive striving for perfection can be both stressful andcounter productive.
managers need to be able to refine their quest for excellence
with a pragmatic understanding of when near enough is not
just good enough, but in fact the appropriate course of action.
25. SPENDING AN UNNECESSARILY LONG TIME BECAUSE OF25. SPENDING AN UNNECESSARILY LONG TIME BECAUSE OF
PERFECTIONIST TENDENCIES OR FEAS OF INADEQUACYPERFECTIONIST TENDENCIES OR FEAS OF INADEQUACY
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Your hesitance as a manager to contribute suggestionsto your work group, may be less effective for improving
work practices (andconsequently, a better use of time).
If this is so, it may be that your boss has never actively
encouraged positive suggestions or is rigidly set in the
traditional way of solving problems.
In such a case, you may nevertheless find that
suggestions put forward in a very tactful and diplomatic
way might meet with some approval.
Managers have considerable potential for eitherharnessing or stifling the creative abilities on whether
they actively encourage or discourage two way
communication and the sharing of ideas
26. NOT ASSERTIVELY EXPRESSING THOUGHTS AND26. NOT ASSERTIVELY EXPRESSING THOUGHTS AND
SUGGESTIONS FOR IMPROVING WORK EFFECTIVENESS FORSUGGESTIONS FOR IMPROVING WORK EFFECTIVENESS FOR
FEAR OF REJECTION, DISAPPROVAL OR ROCKING THE BOATFEAR OF REJECTION, DISAPPROVAL OR ROCKING THE BOAT
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Many people who feel trapped in a mediocre job or
organization are extremely good at rationalizing why
there is nothing they can do to change the situation.
If you feel you are getting nowhere in your current
position, take some time to consider what steps youcan
take to improve your career, either within or outside
your present organization.
surely its worth a reasonable investment of time and
energy to ensure that we obtain a reasonable (and
preferably higher) degree of fulfillment
from our work?
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27. LETTING YOUR CAREER PATH JUST HAPPEN RATHER27. LETTING YOUR CAREER PATH JUST HAPPEN RATHER
THAN TAKING POSITIVES STEPS TOWARD ACHIEVINGTHAN TAKING POSITIVES STEPS TOWARD ACHIEVING
DESIRABLE AND REALISTIC LIFE GOALS.DESIRABLE AND REALISTIC LIFE GOALS.
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THE ENDTHE END