Time Management 5

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    Time Management Workshop

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    WhatWhat not to donot to do in order toin order to

    manage your time without stress .manage your time without stress .

    27 ways to get you out of your mind !

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    It reminds me of a story of the wood chopper

    who was so busy trying to chop down trees with

    his very blunt axe, that he complained he could

    never manage the time to sharpen his axenever manage the time to sharpen his axe

    many of us work ineffectivelyineffectively, yet we complainwe complain

    that we do not have the time to improve ourthat we do not have the time to improve our

    effectivenesseffectiveness through learning better time

    management and other stress reducingtechniques

    Cont./ ...

    11. UNDERTAKING WORK AS IT APPEARS, RATHER THAN IN OFUNDERTAKING WORK AS IT APPEARS, RATHER THAN IN OF

    PRIORITY ORDERPRIORITY ORDER

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    Write down all those tasks which need to be done.

    Identify them by importance and urgencyimportance and urgency.

    If a task is urgent but trivial, give priority to it, but

    ensure that you do not spend any more time on it

    than you need to.

    A task that is both urgent and important shouldA task that is both urgent and important should

    naturally be given high prioritynaturally be given high priority..

    Do not make the very common mistake of

    spending your time on less important and non-urgent tasks simply because you enjoy doing them

    or because the most urgent and important tasks

    appear boring and daunting!

    Setting Priorities

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    Many tasks require concentrated effortconcentrated effort andthere is nothing more frustrating than a barrage

    of relatively unimportant interruptionsunimportant interruptions when

    you are trying to complete an urgent report or

    some other task requiring considerable

    concentration. FirstlyFirstly, practice being assertiveassertive with those

    people who are insensitive to signs or hints that

    you are very busy. Saying Sorry I dont haveSorry I dont have

    time to talk now, because I have an urgenttime to talk now, because I have an urgent

    report to complete.report to complete. a closed door is also a reasonable indicator that

    you do not wish to be disturbed.

    2. ACCEPTING UNIMPORTANT INTERRUPTIONS WHEN WORKING ON AN

    URGENT TASK

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    the most effective of all the

    time saving techniques ever

    developed is the frequent use

    of the word nono.

    Being able to say no (even to

    ones boss at times) is an

    assertion skill which can, and

    should, be developed.

    3. SAYING YES TO WORK REQUESTS, EVEN WHEN UNSUITABLE OR3. SAYING YES TO WORK REQUESTS, EVEN WHEN UNSUITABLE OR

    UNREASONABLEUNREASONABLE

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    Too many of us are experts at

    procrastination, but keep

    postponing doing something about

    it.

    many of us act upon the irrationalbelief that it is easier to postpone

    doing something daunting or

    unpleasant than to tackle it

    immediately.

    Such a belief is irrational because

    putting off daunting or unpleasant

    tasks only magnifies the problem

    4. PUTTING OFF TASKS WHICH ARE DAUNTING OR UNINTERESTING4. PUTTING OFF TASKS WHICH ARE DAUNTING OR UNINTERESTING

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    The problem with a disorganized and messydisorganized and messy

    work environmentwork environment is that it can create

    frustration, a sense that you are notnotgetting

    anywhere with your work and also tend to be

    distracting when you are trying to concentrate onparticular tasks.

    Significant time can be wasted looking for items

    which should normally be easily located. In this

    respect, an efficient filing systemefficient filing system can make a

    big difference and while everything else often

    tends to get precedence over filing, it is an

    important task and should be carried out

    systematically.

    5. ALLOWING YOUR WORKING SURROUNDINGS TO BECOME5. ALLOWING YOUR WORKING SURROUNDINGS TO BECOME

    DISORGANISED AND MESSY.DISORGANISED AND MESSY.

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    Some managers do not trust their subordinatesdo not trust their subordinates with

    jobs of any importance, for fear of possible mistakes.

    Others will be reluctant to pass on any work involving

    prestige, challenge or enjoyment and will only delegate

    those jobs seen as boring or routine.

    Sometimes managers will not delegate tasks because

    they consider themselves able to complete those tasks

    more quickly and effectivelymore quickly and effectively..

    Some managers will not delegate because they are notnotprepared to spend the necessary timeprepared to spend the necessary timeensuring their

    subordinates understand what is required and providing

    assistance where needed.

    6. COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO6. COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO

    SUBORDINATES.SUBORDINATES.

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    Other managers are not sufficiently assertiveare not sufficiently assertive,

    being

    fearful of subordinates negative responses twhen

    given more work.

    Sometimes your subordinates may not respond aspositively to your attempts at delegation as you

    would like. It may be that they are lacking inthey are lacking in

    confidenceconfidence and a good deal of demonstrated

    trust and support is needed on your part.

    In delegating work and assessingdelegating work and assessingperformanceperformance, it is important to be able to give

    negative or positive feedback, depending on

    which is appropriate.

    COMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TOCOMPLETING WORK YOURSELF WHICH SHOULD BE DELEGATED TO

    SUBORDINATESSUBORDINATES

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    The ability to say nono is important, even if this applies to jobsinherited by you in a new position which are not

    rightfully your responsibility.

    If you are uncertain about whether certain work requests are your

    responsibilityresponsibility, check your job description or discuss the matter with your superior.

    7. ACCEPTING WORK REQUESTS, WHICH ARE REALLY SOMEONE7. ACCEPTING WORK REQUESTS, WHICH ARE REALLY SOMEONE

    ELSES RESPONSIBILITYELSES RESPONSIBILITY

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    When you are grossly overworked it is tempting to cut out all

    breaks, including lunch, morning and afternoon tea.

    However, none of us can work effectively for 8 10 hours without a

    break and for the sake of both oursanity and effectivenesssanity and effectiveness, we

    need to take reasonable breaks. even a quick, brisk walk, can oftengive your mind and body the break they need.

    8. RARELY TAKING BREAKS AT WORK.8. RARELY TAKING BREAKS AT WORK.

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    Many of us, preferring to devote our energies topreferring to devote our energies toeasier or more interesting taskseasier or more interesting tasksrather than

    repeating a process over and over again.

    Whenever possible, finish whatever you start. If a

    task is too large to be completed in one sittingthen attempt to break the task into identifiablebreak the task into identifiable

    and manageable portionsand manageable portions and complete one or

    more of these portionsat a time.

    This procedure creates a great feeling of

    accomplishment and involves less waste of timere-orienting yourself each time you return to the

    task.

    9. DEALING WITH THE SAME MATERIAL SEVERAL TIMES, WHEN IT9. DEALING WITH THE SAME MATERIAL SEVERAL TIMES, WHEN IT

    SHOULD HAVE BEEN DEALT WITH IN ONE SITTING.SHOULD HAVE BEEN DEALT WITH IN ONE SITTING.

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    If you have this habit, please stop and ask your self: If I managed my time more effectively, would this still be

    necessary?

    Am I continually putting my work ahead of my family

    and/or friends as a priority?

    Has work become an escape from a certain unpleasantor difficult situation (e.g. difficulties with a spouse?) If so,

    is it making the situation worse?

    Has work become a means of filling a void in my life?

    Am I addicted to work because it basically provides the

    sole basis of meaning to my life?

    Am I driven by the need to prove myself to be

    indispensable, or be somewhat of a martyr ?

    3. REGULARY TAKING WORK HOME WITH YOU ON EVENINGS OR3. REGULARY TAKING WORK HOME WITH YOU ON EVENINGS OR

    WEEKENDSWEEKENDS

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    You will be able to manage your own time

    more effectively when yoursubordinates aresubordinates are

    doing their jobs properlydoing their jobs properly.

    Being human, we all make mistakes at times

    and it is important to provide yoursubordinates with negative feedback when

    mistakes are made.

    positive reinforcement is a more powerfulpositive reinforcement is a more powerful

    motivatormotivatorfor getting the best out of your staff

    than negative reinforcement. Let them know when they have performedLet them know when they have performed

    a task wella task well and you can be sure they will want

    to continue performing well.

    11. GIVING SUBORDINATES VERY LITTLE FEEDBACK (POSITIVE AND11. GIVING SUBORDINATES VERY LITTLE FEEDBACK (POSITIVE AND

    NEGATIVE) ON THEIR PERFORMANCE.NEGATIVE) ON THEIR PERFORMANCE.

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    your subordinates are human and therefore

    have every likelihood ofmaking mistakesmaking mistakes

    occasionally (dont you?).occasionally (dont you?).

    However, they will not develop new skillsdevelop new skills and

    self confidenceself confidenceunless you provide them withlearning opportunitieslearning opportunities..

    The chances of your subordinates making

    mistakes are lessened if you give clear

    instructions and appropriately monitor progress

    on any delegated tasks (this does not mean breathing down their necks

    all the time).

    12. NOT TRUSTING SUBORDINATES WITH VARIOUS TASKS IN CASE12. NOT TRUSTING SUBORDINATES WITH VARIOUS TASKS IN CASE

    THEY MAKE MISTAKES.THEY MAKE MISTAKES.

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    Some of us suffer from a martyr complexmartyr complex,being determined to tackle an excessively

    high work load for extended periods, even if

    it kills us (it sometimes does).

    Others have poorly developedpoorly developedassertiveness skillsassertiveness skillsand are not prepared

    to make a case for extra resources, even

    when there is a crying need for them.

    You owe it to your staff and yourself toYou owe it to your staff and yourself to

    request extra resourcesrequest extra resourcesif your section isoverworked and there is some likelihood of

    obtaining additional resources.

    13. NOT REQUESTING EXTRA STAFF OR RESOURCES EVEN IF13. NOT REQUESTING EXTRA STAFF OR RESOURCES EVEN IF

    EXTREMELY NECESSARY.EXTREMELY NECESSARY.

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    The best way to determine how much time is

    wasted on unimportant phone calls, e-mails and

    literature is to keep a time log for a weekto keep a time log for a week..

    Like many others, you may be surprised at how

    much time you can save by being more disciplinedin this respect.

    Make short and targeted phone calls , write downwrite down

    the points you want to discussthe points you want to discuss with a certain

    person before you call him.

    Go over e-mail twice a day, morning and evening

    do not mix work and other personal maildo not mix work and other personal mail..

    14. WASTING CONSIDERABLE TIME ON UNIMPORTANT PHONE14. WASTING CONSIDERABLE TIME ON UNIMPORTANT PHONE

    CALLS / E-MAILCALLS / E-MAIL

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    The danger with a pending tray is that it can become the easy way

    out you consequently delay making decisions that could bedelay making decisions that could be

    made immediatelymade immediately.

    Avoid the temptation to develop a massive Pending tray (or one at

    all, for that matter) by making immediate decisions on all incoming

    mail and tasks ( urgent and not important ) .

    15. ASSIGNING WORK TO PENDING CATEGORY, WHEN IT SHOULD BE15. ASSIGNING WORK TO PENDING CATEGORY, WHEN IT SHOULD BE

    DEALT WITH ON THE SPOTDEALT WITH ON THE SPOT

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    Procedure:Procedure:Several years ago, the British retailchain, Marks and Spencer, led a war on excess

    paperwork, by scrutinizing all procedures and

    relying on the motto if in doubt throw itmotto if in doubt throw it

    out!out! to dispense with any unnecessary

    paperwork.

    Within a year 120 tons of forms , sheets, cards,

    etc. were thrown out by the firm and the

    subsequent emphasis on simplified proceduresappeared to be at least partly responsible for

    the substantial profit improvements in the

    following years.

    16. KEEPING AN EXCESSIVE (OR INADEQUATE) AMOUNT OF16. KEEPING AN EXCESSIVE (OR INADEQUATE) AMOUNT OF

    PAPERWORKPAPERWORK

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    MeetingsMeetings can be significant time wasters. While well organized, properly

    directed meetings can be highly effective.

    Some important questions relevant to whether or not particular meetings are

    effective are: Are they really necessary or have they become a substitute for action?Are they really necessary or have they become a substitute for action?

    17. OFTEN HAVING DISORGANISED, UNNECESSARILY LONG OR17. OFTEN HAVING DISORGANISED, UNNECESSARILY LONG OR

    OVERLY FREQUENT MEETINGS.OVERLY FREQUENT MEETINGS.

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    Are agendas concise, specifically indicatingagendas concise, specifically indicatingareas to be coveredareas to be covered and the decisions needing to

    be reached?

    Are they sent to all meeting participantssent to all meeting participants

    sufficiently in advancesufficiently in advanceof the meeting? Do meetings start and finishstart and finishat the scheduledscheduled

    timestimes?

    Are decisions made and responsibilitiesresponsibilities

    assignedassigned, whenever possible, foreach itemeach itemcovered in the meeting?covered in the meeting?

    Are all participants quite clear about these

    decisions and responsibilities?decisions and responsibilities?

    EFFECTIVE MEETINGS OR WASTE OF TIME?EFFECTIVE MEETINGS OR WASTE OF TIME?

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    Are concise minutesminutesof each meeting includingincluding

    decision and responsibilities as well as time table,decision and responsibilities as well as time table,

    sent within a reasonable time?sent within a reasonable time?

    Do you need to attend the meeting or can this

    responsibility be delegated? Have the meetings ceased to serve the purpose for

    which they were originally established?

    Does the meeting comprise of an appropriately sizedcomprise of an appropriately sized

    group and do all participants have a chance tochance tocontributecontribute, or do one or two people tend to dominate

    the meetings?

    EFFECTIVE MEETINGS OR WASTE OF TIME?EFFECTIVE MEETINGS OR WASTE OF TIME?

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    Most offices now using standard equipment that did not exist two

    decades ago. A large variety of electronic and computing equipment

    is now within reach of all businesses and there is no excuse for not

    taking advantage of at least some of these time saving devicestime saving devices.

    18. LACKING CERTAIN SKILLS OR EQUIPMENT WHICH COULD BE18. LACKING CERTAIN SKILLS OR EQUIPMENT WHICH COULD BE

    REASONABLY ACQUIRED AND RESULT IN CONSIDERABLE TIMEREASONABLY ACQUIRED AND RESULT IN CONSIDERABLE TIME

    SAVINGSAVING

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    As a manager, you will be in frequent receipt of

    information which is not normally accessible to

    your staff.

    It is very easy to overlook the importance ofoverlook the importance of

    providing your staff with such informationproviding your staff with such information..

    Keeping your staff informed, either on an

    informal basis or through say, weekly meetings,

    will not only keep them in touch with

    organizational developments, but will alsopositively motivate them in their workmotivate them in their work, as it

    will give them an increased sense of beingincreased sense of being

    part of the teampart of the team.

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    19. NEGLECTING TO COMMUNICATE VITAL19. NEGLECTING TO COMMUNICATE VITAL

    INFORMATION TO YOUR STAFFINFORMATION TO YOUR STAFF

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    If you fall within this category, bear in mind thatthatcontinual indecision might have worsecontinual indecision might have worse

    repercussions than abiding by a decisionrepercussions than abiding by a decision

    and subsequently discovering that your

    rejected alternative was preferable after all.

    If you are finding it hard to make a particular

    decision, you may benefit by asking yourselfasking yourself

    the following questions;the following questions;

    1. Have I made this decision bigger and morestressful than it needs to be? What is the worst

    thing that can happen if I make the wrong

    decision?

    20. HAVING CONSIDERABLE DIFFICULTY MAKING20. HAVING CONSIDERABLE DIFFICULTY MAKING

    DECISIONSDECISIONS

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    2. Do I have an exaggerated fear of failureexaggerated fear of failure? DoI always tend to imagine the worst possible

    scenario happening? How often does the

    worst scenarioworst scenario happen and to what extent

    am I encouraging it with my negative thinking

    3. Is my indecision related to my difficulty inindecision related to my difficulty in

    being assertivebeing assertive with those people who will be

    affected by the subsequent decision?

    4. Have I properly explored the various possible

    solutions for this problem or am I caught in arigid line of thinking?

    5. What decision would a totally objective personobjective person

    make?make?

    HAVING CONSDERABLE DIFFICULTY MAKING DECISIONSHAVING CONSDERABLE DIFFICULTY MAKING DECISIONS

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    YourYourattitudeattitudeto your subordinates will largelydetermine the extent of their dependence andextent of their dependence and

    lack of initiativelack of initiative.

    A demonstration of trust, support and keenness for

    them to develop skills and initiativedevelop skills and initiative will have apositive effect with most workers.

    positive reinforcement and two wayreinforcement and two way

    communicationcommunication is to be encouraged, extraextra

    patience and understandingpatience and understanding will be needed onyour part, while these workers gradually start to act

    upon the more positive messages they are

    receiving.

    21. ALLOWING YOUR SUBORDINATES TO BECOME TOO21. ALLOWING YOUR SUBORDINATES TO BECOME TOO

    DEPENDENT ON YOU AND NOT ENCOURAGING THEM TO USEDEPENDENT ON YOU AND NOT ENCOURAGING THEM TO USE

    THEIR OWN INITIATIVE.THEIR OWN INITIATIVE.

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    It is particularly important fornew staffnew staff to be given the

    necessary trainingnecessary training and support to be able to work

    effectively and to feel an identification with the jobfeel an identification with the job,

    the department and organization.

    Clear instructions, continued support and friendly faces

    make all the difference during these initial weeks.

    new staff may be reluctant to approach you regularly for

    assistance, either for fear of appearing stupid orbecause

    they do not wish to place an extra burden on an already

    over worked boss.

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    22. NOT GIVING YOUR STAFF THE TRAINING NEEDED TO22. NOT GIVING YOUR STAFF THE TRAINING NEEDED TO

    CARRY OUT THEIR JOB EFFECTIVELY.CARRY OUT THEIR JOB EFFECTIVELY.

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    Many managers have difficulty in

    concentrating their energy on larger,

    important tasks, because of the numerous

    interruptions they have to contend with

    each day.

    In similar fashion, managers often find

    they are so busy responding to requests

    and pressure from various sources that

    they spend very little time on establishing

    and achieving longer term goals.

    (important but not urgent)important but not urgent) ..

    23. WORKING AS A FIRE FIGHTER OR CRISIS MANAGER,23. WORKING AS A FIRE FIGHTER OR CRISIS MANAGER,

    RATHER THAN TAKING TIME TO ESTABLISH GOALS ANDRATHER THAN TAKING TIME TO ESTABLISH GOALS AND

    CREATIVELY SEEK THE BEST WAYS TO ACHIEVE THESE GOALS.CREATIVELY SEEK THE BEST WAYS TO ACHIEVE THESE GOALS.

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    Many of us waste considerable time attempting to do

    more than one task at a time, when a particular task

    might require a sustained period of concentration.

    Different tasks, be they - drafting of minutes or an

    agenda for a meeting, writing of a report or extensivecorrespondence, etc, require sustained

    concentration.

    The principle of priorities applies to these tasks :

    Wherever possible, tasks should be completed in

    one sitting, rather than coming back to them

    numerous times and having to re-orient yourself

    each time you go back.

    24. FREQUENTLY LACKING THE CONCENTRATIVE24. FREQUENTLY LACKING THE CONCENTRATIVE

    POWERS TO SEE TASKS THROUGH TO THE END.POWERS TO SEE TASKS THROUGH TO THE END.

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    excessive striving for perfection can be both stressful andcounter productive.

    managers need to be able to refine their quest for excellence

    with a pragmatic understanding of when near enough is not

    just good enough, but in fact the appropriate course of action.

    25. SPENDING AN UNNECESSARILY LONG TIME BECAUSE OF25. SPENDING AN UNNECESSARILY LONG TIME BECAUSE OF

    PERFECTIONIST TENDENCIES OR FEAS OF INADEQUACYPERFECTIONIST TENDENCIES OR FEAS OF INADEQUACY

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    Your hesitance as a manager to contribute suggestionsto your work group, may be less effective for improving

    work practices (andconsequently, a better use of time).

    If this is so, it may be that your boss has never actively

    encouraged positive suggestions or is rigidly set in the

    traditional way of solving problems.

    In such a case, you may nevertheless find that

    suggestions put forward in a very tactful and diplomatic

    way might meet with some approval.

    Managers have considerable potential for eitherharnessing or stifling the creative abilities on whether

    they actively encourage or discourage two way

    communication and the sharing of ideas

    26. NOT ASSERTIVELY EXPRESSING THOUGHTS AND26. NOT ASSERTIVELY EXPRESSING THOUGHTS AND

    SUGGESTIONS FOR IMPROVING WORK EFFECTIVENESS FORSUGGESTIONS FOR IMPROVING WORK EFFECTIVENESS FOR

    FEAR OF REJECTION, DISAPPROVAL OR ROCKING THE BOATFEAR OF REJECTION, DISAPPROVAL OR ROCKING THE BOAT

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    Many people who feel trapped in a mediocre job or

    organization are extremely good at rationalizing why

    there is nothing they can do to change the situation.

    If you feel you are getting nowhere in your current

    position, take some time to consider what steps youcan

    take to improve your career, either within or outside

    your present organization.

    surely its worth a reasonable investment of time and

    energy to ensure that we obtain a reasonable (and

    preferably higher) degree of fulfillment

    from our work?

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    27. LETTING YOUR CAREER PATH JUST HAPPEN RATHER27. LETTING YOUR CAREER PATH JUST HAPPEN RATHER

    THAN TAKING POSITIVES STEPS TOWARD ACHIEVINGTHAN TAKING POSITIVES STEPS TOWARD ACHIEVING

    DESIRABLE AND REALISTIC LIFE GOALS.DESIRABLE AND REALISTIC LIFE GOALS.

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    THE ENDTHE END