Time, habits and change
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Jacqueline M. Hernandez Diego Salas
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Transcript of Time, habits and change
Jacqueline M. Hernandez
Diego Salas
Story of change:
The Banking Industry
The before:
Banks were safe, constant, and limited
by the government
Income from loan and credit interest
“White collar factories”
The Problem:
New companies offered new products
the banks could not
Large companies abandoned banks
and, instead, offered stocks to raise
money
1985: 95 banks closed
Story of change:
The Banking Industry
Change on the surface:
Government lifted restrictions
Case study:
“Access” bank
Story of change:
The Banking Industry
A deeper change:
Changing how employees viewed their jobs
New role of bank employees as sales people
New products
Story of change:
The Banking Industry
Changing the image
New training: “Investing for Bank
Costumers (IBC)
Internalizing the new language
Story of change:
The Banking Industry
Bourdeau’s habitus
Links us to society and enforces rules
Giddens’s routinization
Everyday routines
Comforting events
The importance of habits and
routines
Bourdeau’s habitus
Links us to society and enforces rules
Giddens’s routinization
Everyday routines
Comforting events
The importance of habits and
routines
The role of language
“Sticks and stones may break my
bones, but words will never hurt me.”
Importance of stories and specialized
discourses
Reluctance to change
The importance of habits and
routines
Language: Access case study
Change in its internal culture
Change to avoid change
Second language
The importance of habits and
routines
The academic problem
What about the subjects
Applied academics to the real world
The importance of habits and
routines
Jacqueline M. Hernandez
Diego Salas
