Tile Retail Apprenticeship Info Pack v5 - Tiles Industry Experts › wp-content › uploads › 2015...

Qualifying The Workforce The Tile Retail Apprenticeship

Training and Funding Information Pack

Provided in Conjunction with CITB Qualifying The Workforce Funding,

and in Association with Training Providers: Didac Limited

PAA/VQ-SET Accredited

Information Pack - Contents

Page No.

1. Why take part in Qualifying the Workforce? - Why the Tile Retail Apprenticeship?

3

2. Course Information - The Tile Retail Apprenticeship - Achieving the Qualifications - Mandatory Units - Optional Units

4

5

3. Course Costs 7

4. Member Benefits

5. TTA Approved Material Training Centres 10

6.

Application Form

11

Why Take Part in Qualifying the Workforce? The Tile Association is now offering the chance to be part of our new training initiative, focused on helping to ensure that the next generation of tile retailers are suitably qualified with the skills and knowledge necessary to maintain the industry’s high professional standards. This specialised qualification is available, together with help with funding for businesses that wish to put their employees through the training. TTA were awarded funding from CITB in 2014 to help with industry training and funding, and this is currently still available for businesses who wish to register their employees for the training before the end of 2016. This funding applies to a number of courses as well as to the Tile Retail Apprenticeship, which has been developed by TTA. Why The Tile Retail Apprenticeship? There is a distinct advantage to registering to do the Tile Retail Apprenticeship through TTA, as we are exclusive providers of material training days, offered by our manufacturer members. On these material training days, the employee will be given training on specific products, will benefit from factory tours and get the chance to meet manufacturers training personnel who have a high degree of specialist product and industry knowledge. This varies from a standard Retail qualification; it gives the learner industry specialist knowledge that is directly relevant to their course units, allowing them to provide the necessary evidence to achieve their qualification.

Qualification Information The Tile Retail Apprenticeship is aimed at sales staff in tile retail and distributor showrooms. Employees work towards achieving the Apprenticeship at their place of work. It covers Functional Skills in Mathematics and English, Employee Rights and Responsibilities, NVQ - Health and Safety in a retail environment, Developing Effective Working Relationships, Establishing Customer Needs and advising customers about the Planning, Fixing and Care of Wall and Floor Tiles. Achieving the Qualifications For the NVQ part of the qualification learners must achieve a minimum of 44 credits. Mandatory Units: 6 Mandatory Units must be achieved, totaling 34 credits. Optional Units: A minimum of 3 Optional Units out of 11 must be achieved, totaling 10 credits. Mandatory Units

Unit No. Unit Name Credit Value

T1 Protect own and others’ health and safety when working in a retail environment.

5

T2 Establishing customer needs and provide advice regarding tiling products.

6

T3 Advise customers on the fixing and care of tiles. 6

T4 Advise customers upon measuring and planning for fixing of tiles.

6

T5 Create and maintain effective working relationships in the ceramic industry.

6

T6 Give customers a positive impression of yourself and your organisation.

5

Mandatory evidence above can also be provided by visiting TTA approved “Material Training Centres” which includes tile and adhesive manufacturers, accessories and tool suppliers, which will give the employees up to date information on the products and able to see the manufacturing process to action. Optional Units A minimum of 3 Optional Units must be achieved, only 1 Optional Unit may be taken from each of the Option Groups B and C. Option Group A


T7 Maximise product sales in a retail environment. 5

T8 Demonstrate products to customers in a retail environment.

3

T9 Receive goods and materials into storage in a retail environment.

4

T10 Place goods and materials into storage in a retail environment.

4

T11 Process customer orders for goods in a retail environment.

3

T12 Help customers to choose products in a retail environment.

6

Option Group B


T13 Display stock to promote sales to customers in a retail environment.

5

T14 Follow guidelines for planning and preparing visual merchandise displays.

5

T15 Dress visual merchandising displays to attract customers. 7

Option Group C


T16 Process payments for purchases in a retail environment. 4

T17 Process applications for credit agreements offered in a retail environment.

5

Evidence for the mandatory units can also be provided by visiting the TTA approved “Material Training Centres” which includes tile and adhesive manufacturers, accessories and tool suppliers, this will give the employees up to date information on the products and they will be also be able to see the manufacturing processes involved, this will be organised by the TTA.

Course Costs The apprenticeship attracts funding from the Skills Funding Agency dependant on age which goes towards the cost of the training delivery, as set out in the tables below there will also be an employer charge that will be invoiced directly to the employer on a monthly basis by the training provider for the duration of the course for each learner until they complete. TTA have sourced funds from CITB Qualifying the Workforce funding stream for this qualification and this is available to Members. This funding is limited and available on a ‘first-come, first-served’ basis and should be confirmed prior to submission of your application. Please note that funding is based on the candidate’s age; and that the course duration will be a minimum of 12 months. TTA will refund Members £450 per candidate on course completion. Members

Candidate’s Age Registration and Certification Fee

Course Fee Refund on completion

16 – 18 £150* £50* per month £450

19 – 23 £150* £75* per month £450

24+ £150* £100* per month £450

Non – Members

Candidate’s Age Certification Fee Course Fee

16 – 18 £210* £30* per month

19 – 23 £210* £80* per month

24+ £210* £130* per month

*All prices are subject to VAT Member Benefits When it comes to training, being a member of TTA can offer some great benefits to your business. Based on the above figures, if your employee is between 16-18 years old and your annual turnover is under £64,000, the funding available to members covers the cost of the training and your annual subscription fee to TTA. Contact TTA on [email protected] or 0300 365 8453, or visit the website http://www.tiles.org.uk/members/training.shtml for more information on how to join and take advantage of these training opportunities.

Cost Comparison for Members and Non-members Based on 12 – 18 months

Candidate Age Cost for Members with

Funding

Cost for Non Members

Join TTA and Save

16-18 years old Refund £300 £570* to £750* £300.00 refunded

19-23 years old £300* - £600* £1,170* - £1,650* £870* - £1,050*

24+ years £900* - £1,500* £1,770* - £2550* £870* - £1,050*

*All prices are subject to VAT To apply for our TTA Tile Retail Apprenticeship please complete application form attached and return to TTA, or by email [email protected]. For further information please call 0300 365 8453. ** Funding must be confirmed before commencement of the qualification, and will be released on completion of the qualification. ***Course content and SFA funding are subject to change. For further information on course content, accreditation and duration please contact the Training Provider;

Phil Hawkes Tel: 07885 281879 Email: [email protected]

TTA Approved Material Training Centre Contacts :

BAL Longton Road Trentham Stoke on Trent ST4 8JB

Janet Webster 01782 591100 [email protected]

Johnson Tiles Harewood Street Tunstall Stoke on Trent ST6 5JZ

Training Manager 01782 575575

Mapei (UK) Limited Mapei House Steel Park Road Halesowen B62 8HD

Chris Myatt 07980 369945 [email protected]

Norcros Adhesives Harewood Street Tunstall Stoke on Trent ST6 5JZ

Mandy Searle 01782 524140 [email protected]

Schluter Systems Limited Units 4-6, Bardon 22 Beveridge Lane Coalville Leics LE67 1TE

Andrew Curry 01530 813376 [email protected]

Weber Saint-Gobain Dickens House Enterprise Way Maulden Road Industrial Estate Flitwick Beds MK45 5BY

Simon Titmus Bob Sewell

07702 537932 [email protected]

The Tile Retail Apprenticeship Application Form Company Name: Type of Business: Number of Employees: Branch Address: Learner Name: Learner Age**: 16-18 19-23 24+ (Please circle applicable age group**) National Insurance Number: Position in Company: Line Manager: Contact Number: Contact Email:

Return by email to [email protected] or by post to; The Tile Association, The Mount, 43 Stafford Road, Stone, Staffordshire. ST15 0HG

For further information please call TTA Head Office on 0300 365 8453

Tile Retail Apprenticeship Info Pack v5 - Tiles Industry Experts › wp-content › uploads › 2015...

Documents

Transcript of Tile Retail Apprenticeship Info Pack v5 - Tiles Industry Experts › wp-content › uploads › 2015...