Ticketing Tool(Service Manager) Screen Shots

8/6/2019 Ticketing Tool(Service Manager) Screen Shots

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osted: Oct 24, 2007 6:56 AM in response to:jyothi.

i Vas, Cut Over Plans Detailed plans need to be developed for cutting over from the old system(s) to the new.Parallel runs of what will happen over the conversion period using test data, convert and watch for a period after wards to ensure nothing unexpected happens.Train Users Well trained users will support and defend the system on site.nsupportive users will continually undermine the system and eventually it will be replaced.

Therefore the more effort you put into helping the users master the system early the better.

Fit gap means, before implementing the SAP all the business data is in the form of documents, we cannot keep this data as is in the SAP. There should be a gap. So by fillinghis gap, we make configuration with the help of these documents. This is called as fit gap analysis

Cut over activities are mainly in final preparation before go live i). Legacy system shutdown and ii). All finished goods uploaded from legacy system to sap iii). And linking oldumber ranges to new number ranges iv). Uploading all transport requests

v). End user training CUT OVER STRATEGY: Cutover strategy depends upon how the organizations design their data load strategies. Normally, you decide the sequence ofata loads for Configuration settings, Master data, Transaction data which follows whom and then you make a copy of the system as a Production system a day before and afterhecking the successful data loads, you go-live 100% or partial again depending upon organizational setup and policies.utover planning is highly site specific. There's no thumb rule.he stock data as on the date of going live should be correctly entered.

But stock being a highly dynamic quantity, the strategy for loading should be crystal clear.Then you have to load all the back dated transaction on the stock. Some stock comes into your plant/storage location as return and some stock is actually delivered to your

ustomer through sales orders of various kinds. As example, in simple words for MDM (master data maintenance) it means that after cutover - all data will be used of MDM andot legacy systems. For central master data scenario;

Data before cutover date will be maintained in all systems and after cutover date, it will be maintained in MDM only. Data can be uploaded using BDC programs, LSMW foraster data and CATT is also being used. Cutover strategy is nothing but the last step before shifting from legacy system to SAP. The following activities are carried out in

utover strategy.r this includes tasks such as the reviewing of the runtime of test runs to estimate runtime for the complete data size. A conversion checklist for transporting allhanges into the productive system is provided for all the configuration settings to be imported. At this stage, it is important to verify that required tasks have been successfullyompleted, for example, that the technical environment is in place, the cutover programs are ready and the application data is verified. Approval is now sought from projectanagement and company senior management to start the cutover process. As soon as you know when you will go live with the R/3 System or with new R/3 applications you

hould inform SAP. Thus you can ensure that SAP can provide optimal support throughout your going-live phase. For the last weeks before and first weeks after the go-live date,AP offers the R/3 GoingLive Customer Care Service, accessible via SAPNet and OSS.

Cutover Plan - The details of how to move to the production environment and go live. Ensuring that all master data to be loaded to production server is ready & in correct format.ser training is conducted & user is in a comfort or atleast managable position to work on production server. Preparation of user manual. All go-live preparatory activities. Open

lient activity: The activity or configuration to be done in production server, by opening an client should be ensured that it is done before go-live. Cutover Activities At the end ofhase 4, it is necessary to refine and validate the cutover plans generated in the Realization phase. Among other things, this includes tasks such as the reviewing of the runtimef test runs to estimate runtime for the complete data size. A conversion checklist for transporting all changes into the productive system is provided for all the configurationettings to be imported. At this stage, it is important to verify that required tasks have been successfully completed, for example, that the technical environment is in place, theutover programs are ready and the application data is verified. Approval is now sought from project management and company senior management to start the cutover process.ere you can also refer to the Data Transfer Made Easy Guidebook created especially for this purpose. It is located in the Knowledge Corner of the ASAP CD. The help desk isarticularly important in the first weeks after going live, but you will require help desk support throughout the productive life of your R/3 System. An internal help desk should betaffed and supported mainly by employees of the enterprise. Setting up a help desk involves, among other things, installing office and technical equipment and defining OSSsers. Problems which cannot be solved by this internal help desk are forwarded to SAP via the OSS system. As soon as you know when you will go live with the R/3 System orith new R/3 applications you should inform SAP. Thus you can ensure that SAP can provide optimal support throughout your going-live phase. For the last weeks before and

irst weeks after the go-live date, SAP offers the R/3 GoingLive Customer Care Service, accessible via SAPNet and OSS. Check these links for few more important andrequently asked SD Interview Questions and I hope these may help you a lot to shape yourself for an Interview http://www.sap-img.com/sap-sd/short-sap-sd-questions-1.htm

ttp://www.sap-img.com/sap-sd/short-sap-sd-questions-2.htm http://www.sap-img.com/sap-sd/short-sap-sd-questions-3.htm https://www.sdn.sap.com/irj/sdn/thread?essageID=3796562#3796562 Please Reward If Really Helpful, Thanks and Regards, Sateesh.Kandula
http://forums.sdn.sap.com/message.jspa?messageID=3796562#3796562http://forums.sdn.sap.com/message.jspa?messageID=3796562#3796562http://forums.sdn.sap.com/message.jspa?messageID=3796562#3796562http://www.sdn.sap.com/irj/sdn/logon?redirect=http%3A%2F%2Fforums.sdn.sap.com%3A80%2Fthread.jspa%3FthreadID%3D486715http://forums.sdn.sap.com/message.jspa?messageID=3796562#3796562http://forums.sdn.sap.com/message.jspa?messageID=3796562#3796562


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Ticketing Tool(Service Manager) Screen Shots

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