Ticketing and Asr Database

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Module: Ticketing and Agent Sales Report Database By the end of the module, participants will be able to make the correct entry to: Objectives Display the Station Numeric Table Display the Form Number Table Generate a check digit for a station number Add city to Station Numeric Table Delete city from Station Table Add a form number to Form Number Table Delete a form from the Form Table Display the Ticketable Airline Table Define the Agent Sales Report functions performed when an agent closes the Agent Detail Record for the day Display stations in a series Turn on the Agent Sales Report function for a station Turn off the Agent Sales Report function for a station Delete a closed station This module should be limited to those supervisor/manager personnel responsible for creating and maintaining the Agent Sales Report database. It is not intended for station agents. Instructor Most of the database entries require specific EPR keywords, AAA, and duty codes. Depending upon the actual entry, a different keyword and/or duty code may be required. Training Guide October 2005 Confidential and Proprietary Sabre Holdings Module: Ticketing and Agent Sales Report Database 1

description

Ticketing and Asr Database

Transcript of Ticketing and Asr Database

Page 1: Ticketing and Asr Database

Module: Ticketing and Agent Sales Report Database

By the end of the module, participants will be able to make the correct entry to:

Objectives

• Display the Station Numeric Table

• Display the Form Number Table

• Generate a check digit for a station number

• Add city to Station Numeric Table

• Delete city from Station Table

• Add a form number to Form Number Table

• Delete a form from the Form Table

• Display the Ticketable Airline Table

• Define the Agent Sales Report functions performed when an agent closes the Agent Detail Record for the day

• Display stations in a series

• Turn on the Agent Sales Report function for a station

• Turn off the Agent Sales Report function for a station

• Delete a closed station

This module should be limited to those supervisor/manager personnel responsible for creating and maintaining the Agent Sales Report database. It is not intended for station agents.

Instructor

Most of the database entries require specific EPR keywords, AAA, and duty codes. Depending upon the actual entry, a different keyword and/or duty code may be required.

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In order to ensure that each of the entries can be performed, please read the module in its entirety first. Then make sure each participant has the following EPR requirements:

Duty Code Keyword AAA City 7 and # • STNMNT

• ATACSP

• ATACTL

• CHGAAA

• HDQAGT

CRD

For additional information, refer to FOCUS. Instructions

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Ticketing and Agent Sales Report Database Introduce

Various tables exist in the Ticketing and Agent Sales Report database. They include:

• Station Number Record

• Station Index Record

• Will Call Record

• Manually Added Sabre® Passenger Reservation System Generated Ticket Record

• Form Number Table Record

These tables are created and maintained either by the Sabre system or by the airline customer, depending on the individual table.

Station Number Record

The Station Number Record consists of station items each containing the numeric station number (without the check digit), alpha station code, alpha city code, alpha location, ACCB active or inactive indicator and Agent Sales Report active or inactive indicator. (The Agent Sales Report indicator is used when turning on a station to the Agent Sales Report function and upon printer designation.)

Station Index Record

This is an internal table containing station items consisting of binary station numbers, ordinal numbers and file addresses which point to the currency code for the station.

Station Record This is also an internal table. There are seven station records for each station – one for each day of the week. Each record is divided into sections: station identification, ticket agent index items, embedded file addresses, manually added Sabre generated ticket information, date/time indicators and Agent Sales Report fields.

Point Out

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Agent Index Record

This record is internal and contains assignment of the Agent Detail Record ordinal numbers to Agent Sales Report agents. When the agent designates to a printer for the first time, the index record is searched for the first available ordinal number and placed in the agent's EPR until the agent is removed from the system or the die number is removed from the agent's EPR.

Agent Detail Record

The Agent Detail Record contains a record of each transaction the agent makes. Sabre generated transactions, manual transactions and remarks get stored in the Agent Detail Record. An item in the Agent Detail Record includes:

• Record locator number.

• Ticket number.

• Method of payment.

• Amount of the transaction.

• Currency of the transaction.

• Transaction code.

• Amount of transaction converted to the station Agent Sales Report.

Manually Added Sabre Generated Ticket Record

This record keeps a list of all manually added Sabre generated ticket transactions.

Agent Sales Report Record

The Agent Sales Report offline report is created each night from the Agent Sales Report nightly file maintenance for each closed station from information in their Station Record. This is then written to a tape along with any associated Agent Detail Records.

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Form Number Table Record

The Form Number Table Record contains a list of forms used by the Sabre hosted carrier to process tickets. Each item includes the form number, transaction code (SG, AG, etc.), transaction line to update, 13-digit indicator, manual excess baggage indicator, transportation voucher indicator, PNR required indicator and a 37-character description area.

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T i c k e t i n g D a t a b a s e

Verifying and Updating the Ticketing Database Introduce

When a Sabre hosted carrier utilizes Sabre ticketing, a database must be built. This is generally done by Sabre Holdings for the customer. However, it is beneficial to verify the accuracy of the database and have the opportunity to make any changes that are necessary.

Also, at later times, a customer may want to add additional stations as they become automated, or a when new station is opened.

The steps to verifying and/or updating the database are as follows:

Display Form Number Table. 1.

2.

3.

4.

Add Form Numbers to Form Number Table.

Display Station Numeric Table.

Add City to Station Numeric Table.

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Display Form Number Table Introduce

The EPR keyword STNMNT and AAACRD is required.

WAF* <Enter> Demonstrate

The purpose of this entry is to display the forms table which contains all forms used by the carrier.

Explain

The Sabre system response will be similar to the one shown below:

NUMERIC AIRLINE CODE: XXX FRM FORM MAN CK ATAC TRN C20 PNR STOCK NBR TYPE FRM DG UPDT CDE LNE REQ DESCRIPTION 021 TKT N 3 Y SG 1 Y SABRE GENERTED ATB 042 VCH N 3 Y SG 9 N AUTO TVL VOUCHER 043 VCH N 3 Y SG 9 N AUTO TVL VOUCHER 048 RFD N 3 Y SG 9 N CASH CK REFUND 049 RFD N 3 Y SG 9 N AUTO REFUND FORM 061 MSR N 3 Y SG 1 Y AUTOMATED MCO 11 TKT N 3 N N AGENCY ATB

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Display item / Column header

Example Explanation

NUMERIC

AIRLINE CODE

XXX Numeric airline code.

FRM

NBR

021 2 or 3 digit form number.

FORM

TYPE

TKT 3 or 4 letter form type code

MAN

FRM

Y or N Is document manually issued? (i.e. handwritten)

CK

DG

1

2

3

0

Code for Check Digit calculation method: 1 = prenumbered documents 2 = OPTAT docs 3 = ATB 0 = no check digit used (When using the W/TATKT entry to find the check digit, if code 1 or 2, do not use the airline plate number before the ticket number. Code 3 requires the airline plate number.)

ATAC

UPDT

Y or N Will the form transaction post in the agent’s ATAC detail? (See the explanation below for details)

TRN

CDE

SG

AG

RF

ASR transaction code:

SG = Sabre system generated

AG = agent generated

RF = refund (cash)

* For additional ASR transaction codes, see:

F*FMH/ASR/TRANSACTION/CODES

Point Out

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Display item / Column header

Example Explanation

C20

LNE

1 3

5 9

Line that is to be updated in the station C20 report (See the explanation on the next page for details)

PNR

REQ

Y or N Is a PNR required for manually inputting this form into an agent’s ASR?

STOCK

DESCRIPTION

BSP

OPTAT

Short Description of the form

An earlier station accounting functionality in the Sabre system is named ATAC (for Automated Ticket Agent Checkout); a C20 is the automated station summary form in the ATAC system. Although the Agent Sales Report functionality supercedes the ATAC system, some of the ATAC language and options remain in the Agent Sales Report tables.

Explain

Have participants display the Form Number Table. Apply

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Add Form Number to Form Number Table Introduce

The EPR keyword STNMNT and AAACRD are required.

WAFU070 Demonstrate

WAF Primary action code

U Secondary action code for Update

070 Example form number

The purpose of this entry is to add a form number to the Form Number Table.

Explain

The Sabre system response is a mask similar to the one shown below:

WA-UPDATE WAF TABLE FORM NUMBER 070 DESCRIPTION< > FORM MANUAL CK DG TKT EXCH RFND FLIGHT ATB TYPE FORM CALC DES OK OK DOC STOCK < > <N> < > <N> <N> <N> <N> <N> UPDATE ATAC <N> TRANSACTION C20 PNR AFFECT CODE LINE REQUIRED DRAWER TTL < > < > < > <N> MD< > QUIT< >

When the ADD/UPDATE entry is performed, the system checks to see if the form number exists in the database.

• If the form does not exist, the mask displays with the default information filled in

• If the form does exists, the mask displays with the existing data from the database and the user can update if necessary

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WA-UPDATE WAF TABLE FORM NUMBER 070 Point Out This is the screen title data and the form number from the update entry. Numbers can be 2-4 numerical characters.

Certain ticket number form codes are recommended to be used for specific types of forms, per IATA Recommended Practice 1720. Sabre Holdings follows these recommendations when initially setting up an airline’s WAF table. If, for example, additional assignments are needed to be made at a later date, these form code allocations are advised below:

Form Code

Form Type Source of Sale

No. of Digits

Check Digit Calculation Method

200 MPD Airline 7 2

202 to 209

OPTAT Agency (BSP)

7 1

260 ATB Excess Baggage

Airline 7 3

262 to 269

OPTAT Agency (BSP)

7 1

270 ATB MCO Airline 7 3

272 to 279

OPTAT Agency (BSP)

7 1

280 ATB PTA Airline 7 3

282 to 289

OPTAT Agency (BSP)

7 1

290 ATB Tour Order Airline 7 3

291 FIM Airline 7 3

292 ATB Special Service Voucher

Airline 7 3

293 to 299

OPTAT Agency (BSP)

7 1

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DESCRIPTION< > Form description field. Up to a maximum of 30 free text characters can be added. The description must be entered in valid Sabre system supported characters

FORM TYPE < > Form type codes are 3 alpha characters. The valid form type codes are:

BAG Excess baggage ticket

CRG Cargo/Priority Parcel, etc.

FIM Flight Interruption Manifest

MCO Miscellaneous Charge Order

MPD Multi Purpose Document

MSR Miscellaneous Sales Receipt

PAS Non-revenue ticket

PTA Pre-paid ticket

RFD Refund document

SST Special Service Ticket

TKT Ticket

TUR Tour order

VCH Voucher

MANUAL FORM <N> Indicate if the document is a manually issued paper document Use Y for Yes or N for No (Default is N).

CK DG CALC < > The Check Digit Calculation method is indicated by a numeric indicator. This field accepts a single numeric character, 1, 2, 3 or 0 only.

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• Method 1 - pre-numbered documents, includes the coupon number, 10-digit form code and serial number. Omits airline numeric code. (Method 1 does not require a Stock Control Number but will not error if one is entered.)

• Method 2 - computer numbered TAT documents. Includes 10-digit form code and serial nbr. Omits coupon number and airline numeric code. (Method 2 requires a Stock Control Number - 11 digits minimum, 14 maximum.)

• Method 3 - ATB - coupon-by-coupon documents. Includes the coupon number, airline numeric code, 10-digit form code and serial number. (Method 3 requires a 14-digit Stock Control Number, including the SCN check digit.)

• Method 0 - an exception, no displayable check digits. Used for form numbers that are assigned to both automated neutral stock (computer assigned) and pre-numbered stock, including manual and TAT documents, and for electronic documents that do not have a displayable check digit. (Method 0 does not require a Stock Control Number but will not error if one is entered.)

The numeric indicator also determines when a stock control number (SCN) is required as a screen input.

TKT DES <N> Indicate if a ticket designator is required, use Y for Yes or N for No (Default is N).

EXCH OK <N> Indicate if the document is eligible for exchange, use Y for Yes or N for No (Default is N).

RFND OK <N> Indicate if the document is eligible for refund, use Y for Yes or N for No (Default is N).

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FLIGHT DOC <N> Indicate if the document is a flight document, use Y for Yes or N for No (Default is N).

ATB STOCK <N> Indicate if the document is a flight document, use Y for Yes or N for No (Default is N). This selection determines system-generated form numbering (internal dispensing). Note - the manual form and the ATB stock cannot both be marked Y.

UPDATE ATAC <N> Entering Y indicates ATAC processing as activated, N will bypass ATAC processing. If Y is selected, the next four fields (Transaction Code, C20 Line, PNR Required and Affect Drawer Total) must also be filled in.

TRANSACTION CODE < > Transaction code - enter a valid ASR transaction code. Some of the most commonly used codes are:

• SG = Sabre System Generated

• AG = Agent Generated

• RF = Refund (cash)

– for additional transaction codes, see F*FMH/ASR/TRANSACTION/CODES

C20 LINE < > A C20 form is the automated station summary form used by the ATAC functionality. Although the ASR system supercedes ATAC and does not use the C20 form, this indicator must still be included. Indicate which C20 line is to be updated, must be line 1, 3, 5 or 9.

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PNR REQUIRED < > Indicate if a Passenger Name Record (PNR) is required for ATAC processing, use Y for Yes or N for No.

AFFECT DRAWER TTL <N> Indicate if the transaction is to impact the ATAC Drawer total, use Y for Yes or N for No.

MD< > Placing an <X> in the MD (Move Down) field will display the portion of the WAF Table Update screen that permits specifying requirements for the Non Database Screen Display fields:

WA-UPDATE WAF TABLE FORM NUMBER 070 DESCRIPTION TEST NON DATABASE SCREEN DISPLAY FIELDS ORIG DOCUMENT NUMBER<Y> ORIG ISSUE DATE<Y> PLACE OF ISSUE<Y> EXCHANGE FOP <Y> ISI CODE <N> FARE CALC LINE<N> NUC <N> ROE <N> EXCHANGE CPNS <Y> ZP TAX DETAIL <N> XF TAX DETAIL <N> BASE CURRENCY CODE AND AMOUNT <Y> EQUIV CURRENCY CODE AND AMOUNT <Y> TAX AND TAX CODE <N> TOTAL CURRENCY CODE AND AMOUNT <Y> ACTIONS PARTIALLY USED <N> EXCHTAX <N> PREV< > QUIT< >

The options selected in these fields (Y for Yes, N for No) will determine if the indicated fields are to be required in the Automated Exchange Non-Database Document Screen (screen 12).

ORIG DOCUMENT NUMBER< > Indicate when the non database document being exchanged is from a previous exchange, if the original document number is required. Use Y for Yes or N for No.

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ORIG ISSUE DATE< >

Indicate if the issue date of the original ticket document required in the exchange transaction, use Y for Yes or N for No.

PLACE OF ISSUE< >

Indicate if the place (where the original ticket document was issued) is required in the exchange transaction. Use Y for Yes or N for No.

EXCHANGE FOP < >

Indicate if the form of payment for the original document is required, use Y for Yes or N for No.

ISI CODE < >

Indicate if the ISI (International Sales Indicator) code from the exchange ticket (SITI, SOTO, SOTI, SITO) is required, use Y for Yes or N for No.

FARE CALC LINE< > Indicate if the user will be required to enter data into the Fare Calculation area in the Non-Database Exchange Screen (screen 12), use Y for Yes or N for No.

NUC < > Indicate if, for international routings, the user will be required to enter the total NUC (Neutral Unit of Construction) amount from the exchange ticket. (Normally, the NUC is not required except when a ROE rate exists.) Use Y for Yes or N for No.

ROE < >

Indicate if the Rate of Exchange field will be required when the fare calculation is NUC, use Y for Yes or N for No.

EXCHANGE CPNS < > Indicate if the user will be required to enter the number of the coupons being exchanged, use Y for Yes or N for No.

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ZP TAX DETAIL < > Indicate if the user will be required to enter the ZP Tax detail breakdown, use Y for Yes or N for No.

XF TAX DETAIL < > Indicate if the user will be required to enter the XF Tax city and amount detail, use Y for Yes or N for No.

BASE CURRENCY CODE AND AMOUNT < > Indicate if the user will be required to enter the base currency code and amount detail, use Y for Yes or N for No.

EQUIV CURRENCY CODE AND AMOUNT < >

Indicate if the user will be required to enter the equivalent currency code and amount detail, use Y for Yes or N for No.

TAX AND TAX CODE < >

Indicate if the user will be required to enter the tax and tax code detail, use Y for Yes or N for No.

TOTAL CURRENCY CODE AND AMOUNT < >

Indicate if the user will be required to enter the total currency code and amount, use Y for Yes or N for No.

PARTIALLY USED < >

Indicate if the user will be required to indicate if a non-database document is partially used or not, use Y for Yes or N for No.

EXCHTAX <N> Indicate if the user will be required to indicate exchange tax, use Y for Yes or N for No.

QUIT< > Use this option to exit out of the update mask and terminate the transaction.

After completing the updates, select <Enter>. Two other fields are displayed:

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ADD/UPDATE FORM NUMBER< >BASED ON FORM<070> QUIT< > FORM UPDATE/ADD COMPLETED – 0690

ADD/UPDATE FORM NUMBER< >BASED ON FORM< > The ADD/UPDATE FORM NUMBER option is displayed to permit adding a new form, or to permit updating a different form, based on any form already in the table. If the same updates are to be applied to another form number, then simply enter the additional form number in the first brackets, the second set of brackets contains the form number that has just been updated. If a new form number is entered, the fields for the just-completed form will be copied.

FORM UPDATE/ADD COMPLETED – 0690 This response is from the Sabre system, confirming that a form number has been added to the table.

Once complete, the Form Number Table is updated and the forms mask redisplays. At this point the mask is not updateable.

Have each participant enter a form number to the Form Number Table. Apply

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Delete Form Number from Form Number Table Introduce

WAFD22 <Enter> Demonstrate

WAF Primary action code

D Indicator for Delete

22 Form number (2- or 3-digit)

The purpose of this entry is to delete a form from the Form Number Table. Explain

The Sabre system response is a redisplay of the updated Form Number Table.

Have participants delete their form number from the Form Number Table. Apply

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Ticketable Airline Table Introduce

In order to display this table, the agent must have the duty code # and be in the AAA city HDQ.

This table is maintained by Sabre Holdings.

W/TC* <Enter> Demonstrate

This table contains all of the airlines with whom a carrier has a ticketing agreement. It is accessed when a ticketing entry is made.

Explain

The Sabre system response will be similar to the one shown below:

AA AC AI AS BA B2 CO CX CY DL EK GF GG HA HE HP IC JL JR KA KL LA LB LH LO LR LV NW PA PL PX QF RG SR SU TA TW TZ UA UL US UT U0 WD XH YM YV YX 5C 9W END

Have participants display the table and discuss any questions. Apply

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Display Station Numeric Table Introduce

The AAA of CRD is required.

WJ* <Enter> Demonstrate

The Station Numeric Table is a list of all cities within a partition which display the ticketing abilities of each station.

Explain

Each station is assigned a station number which is used in the initial ticket printer designation. This station number will identify the station and the ticketing action taken on a daily basis.

The Sabre system response will be similar to the one shown below:

STATION CITY TKT BILL NTKT CPT ATAC ASR 091 01 10 5 WASTS YES NO YES NO NO YES 101 01 10 3 MIATS YES NO YES NO NO YES 571 05 10 1 CWBTS YES NO YES NO NO YES 561 01 10 2 ASCTS YES NO YES NO NO YES 571 01 10 0 BHZTS YES NO YES NO NO YES 561 02 10 4 TDDTS YES NO YES NO NO YES 561 08 10 2 CAMTS YES NO YES NO NO YES 561 09 10 4 CIJTS YES NO YES NO NO YES 561 07 10 0 TJATS YES NO YES NO NO YES 561 10 10 6 PSZTS YES NO YES NO NO YES TOTALS 10 10 0 10 0 0 10

Display item / Column header

Example Explanation

STATION 091 01 10 5 Station numeric code.

CITY WASTR City code location.

TK YES Automated ticket indication.

Point Out

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Display item / Column header

Example Explanation

BILL NO Accelerated credit card billing (ACCB).

ACCB is a process that allows credit card charges to be billed directly to the client’s bank through either a magnetic tape or bulk data transmission.

NTKT YES Neutral ticket stock.

A process that allows the Sabre system to assign and print ticket numbers at the time of issuance.

CPT NO Commission protected ticketing.

A process in which the Sabre system automatically credits agencies with the applicable commission once ticketed and places ticketed CPT PNRs on a queue for accounting purposes.

ATAC NO Automated Ticket Agent Check-out function active.

ASR YES Agent Sales Report function active

Request each training participant to display the Station Numeric Table. Apply

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Add City to Station Numeric Table Introduce

The duty code #, the EPR keyword STNMNT, and an AAA into the city CRD are all required.

The station number should be created in sequence with the station numbers provided on the list. There are basically three steps required to adding a city to a station numeric table:

Determine station number and obtain check digit. 1.

2.

3.

1.

Determine ticketing options for station.

Enter station number, station alpha ticketing designator and ticketing options.

Determine the station number and obtain the check digit for the station number by using the following formula (7-digit station number preceded by 000):

W/TATKT0001234567 <Enter>

The Sabre system response will be similar to the following:

CK DIGIT IS 5

Determine ticketing options for the station: 2.

3.

TKT Will the station use unnumbered stock? (yes or no)

BILL Will the station use ACCB? (yes or no)

NTKT Will the station use neutral stock? (yes or no)

ATAC Is ATAC to be activated for the station? (Do not select “yes” if ASR is in use)

(yes or no)

ASR Is ASR to be activated for the station? (Do not select “yes”if ATAC is in use)

(yes or no)

Add the 7-digit station number and check digit, station identification and ticketing options.

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WJA12345671LHRTRTKTYESBILLNONTKTYESASRYES <Enter>

Demonstrate

WJ Primary Station Numeric Table action code

A Secondary action code – A for Add

12345671 Station numeric code.

LHRTR City code location.

TKYES Automated ticket indication –

Reminder: Yes for Active, No for Inactive

BILLNO Accelerated credit card billing (ACCB).

ACCB is a process that allows credit card charges to be billed directly to the client’s bank through either a magnetic tape or bulk data transmission.

NTKTYES Neutral ticket stock.

A process that allows the Sabre system to assign and print ticket numbers at the time of issuance.

ASRYES Agent Sales Report function active (If using Agent Sales Report)

The Sabre system response will be similar to the following:

OK 12345671 LHRTR TKTYES BILLNO NTKTYES ASRYES

The purpose of these entries is to add a city to the Station Number Table. Explain

When the Station Number Table is displayed, the city will appear.

No updates should be made to the WJ table if any station reports are in open status, otherwise a database error can occur.

Note

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Have each participant complete the above steps in order to add a station and its ticketing options to the Station Numeric Table.

Apply

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Delete City from Station Numeric Table Introduce

The duty code # and AAA CRD are required.

WJA12345678ABCTR/D <Enter> Demonstrate

WJ Primary action code

A Add option

123.. Station number

LHR Airport/station three-letter code

TR Location (ticket counter, CTO, etc.)

/ Separator

D Delete

The purpose of this entry is to delete a city from the Station Number Table.

Explain

If a station is added to the numeric table in error or is no longer applicable, it may be deleted.

If a station is turned on to Agent Sales Report, it must be turned off before deleting.

The Sabre system response will be similar to the one shown below:

OK DELETED

No updates should be made to the WJ table if any station reports are in open status, otherwise a database error can occur.

Note

Have participants delete their station from the Station Number Table. Apply

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A g e n t S a l e s R e p o r t D a t a b a s e

Activating Agent Sales Report Introduce

A station must be initialized for the Agent Sales Report function before it can be turned on to the Agent Sales Report function. Each Sabre hosted carrier is responsible for station initialization and turning on and off Agent Sales Report stations. Remember, the Station Numeric Table identifies those stations turned on to the Agent Sales Report function.

A station initialization entry sets up the station in the Station Index Record and initializes the associated station records with station identification information. A station “turn on” entry allows access to the initialized station records. A station delete entry turns the station off to the Agent Sales Report function.

How the Agent Sales Report Function Works on a Daily Basis

When an agent designates to a ticket printer, the Agent Sales Report function turns on the Agent Sales Report logging indicator in the Agent’s Assembly Area (AAA). The agent is added to the list of agents in the Station Record for the appropriate day.

For the rest of the agent’s shift, all Sabre generated tickets issued get recorded in the Agent Detail Record along with any manual Agent Sales Report transactions. The agent can display these transactions at any time during the shift to assist in reconciling total daily sales including cash, checks, credit card transactions and any other pertinent documents.

For the situation where an agent only needs to perform manual Agent Sales Report entries, the Agent Sales Report function provides a “dummy” printer assign function to allow manual Agent Sales Report access. For example, if an agent issued only manual forms for an entire shift, they would not need to assign a standard printer.

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At the end of the shift, the agent closes and balances their Agent Detail Record credit transactions and cash/check transactions. This process:

• Modifies the Station Record to show the agent closed.

• Transfers the total information to the station report.

• Clears the Agent Detail Record for the next sine-in.

An agent is automatically removed from the Agent Sales Report function when the die number is removed from the agent’s Employee Profile Record. An agent cannot be removed while their Agent Detail Record is still active.

The steps to verifying and/or updating the Agent Sales Report database are as follows:

1 Turn on the Agent Sales Report function.

This can be accomplished when a station is added (see previous section), or may be done as a separate entry (as discussed below).

The ASR option should not be activated / deactivated unless all station reports are closed, otherwise a database error can occur.

Note

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Turn Agent Sales Report On Introduce

The keyword SNTMNT is required.

WJA12345678HDQTRASRYES <Enter> Demonstrate

WJA Primary action code

123.. Eight-digit station number

LHRTR 3-letter station code and office indicator

ASRYES ON indicator

Each station must have the Agent Sales Report function “turned on” before they are able to perform any Agent Sales Report function.

Explain

The Sabre system response will be similar to the one shown below:

OK LHRTR ON TO ASR

The Agent Sales Report function is initialized by Sabre Data Security in Tulsa. For example, to initialize a station, the Country wherein the station resides must be coded into an internal table by Sabre Data Security. For assistance with initialization, please contact the Sabre Reservations help desk.

Notes

On the assigned implementation date, an individual with the keyword ATACSP and duty code 7 must activate the system locally.

Ticket agents' and supervisors' EPRs should be updated with the keyword DIENBR before signing into the Agent Sales Report function.

EPRs of supervisors and lead agents should contain the keyword ATACSP.

Have participants turn on the Agent Sales Report function for their individual station.

Apply

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Activate ASR for a City already on the Station Numeric Table Introduce

A station may already be present on the Station Numeric Table, but not have ASR activated.

The duty code #, the EPR keyword STNMNT, and an AAA into the city CRD are all required for this entry.

WJA23808621PERTOASRYES <Enter> Demonstrate

WJ Primary Station Numeric Table action code

A Secondary action code – A for Add

23808621 Station numeric code.

PERTO City code location.

ASRYES Agent Sales Report function active

To activate every station on the Station Numeric Table for ASR:

WJA/ASRYES/ALL <Enter>

Note: Station HDQ77777770 will need to be retained in ASR OFF status, for testing purposes.

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Turn Agent Sales Report Off Introduce

The keyword STNMNT is required.

WJA12345678HDQTRASRNO <Enter> Demonstrate

WJA Primary action code

123.. Eight-digit station number

LHRTR 3-letter station code and office indicator

ASRNO OFF indicator

If a city will no longer need access to the Agent Sales Report function, the station link should be turned off. The format is identical to turning the station ON. The only exception being that the word ON is replaced with OFF.

Explain

The Sabre system response will be similar to the one shown below:

OK LHRTR OFF TO ASR

Have participants turn off the Agent Sales Report function for their individual station.

Apply

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Q u i c k R e f e r e n c e o f E n t r i e s

Entry Action WJ* Display the Station Numeric Table.

WAF* Display the Forms Table.

W/TATKT0001234567 Generate check digit for station number.

WJA12345678ABCTRTKTYES BILLNONTKTYESASRYES

Add city to Station Numeric Table.

WAFU070 Add form number to Form Number Table.

WJA12345678ABCTR/D Delete city from Station Table.

WAFD01 Delete a form from the Form Table.

W/TC* Display Ticketable Airline Table.

WHABCTR12345678/ON Turn a station on to the Agent Sales Report function.

WHABCTR12345678/OFF Turn a station off from the Agent Sales Report function.

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