THURSDAY 4 JULY 2019, AINTREE RACECOURSE, LIVERPOOL · Sony and IBM, building a unique underground...
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Informatics Merseyside THURSDAY 4 JULY 2019, AINTREE RACECOURSE, LIVERPOOL www.ilinksmersey.nhs.uk @iLINKSInnovator #iLINKSX ANNIVERSARY TH
Transcript of THURSDAY 4 JULY 2019, AINTREE RACECOURSE, LIVERPOOL · Sony and IBM, building a unique underground...
Informatics Merseyside
T H U R S D AY 4 J U LY 2 0 1 9 , A I N T R E E R A C E C O U R S E , L I V E R P O O L
www.ilinksmersey.nhs.uk @iLINKSInnovator #iLINKSX
ANNIVERSARY
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Ambulance service
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Welcome to #iLINKSXThank you for attending this year’s iLINKS Innovations conference and exhibition!Organised by NHS Informatics Merseyside (www.imerseyside.nhs.uk), iLINKS Innovations aims to showcase innovation and technology in health and social care.
Now in its tenth year, the content and format of iLINKS Innovations continues to grow and we are delighted to be welcoming a host of distinguished keynote speakers to this year’s event [see page 4].
In addition to the highly popular exhibitor marketplace, new for 2019 is the Med X Panel, where clinical experts from across the region, with an interest in digital innovation and technology, will be on hand to answer your questions.
One part of the programme not to be missed is the inaugural Cheshire and Merseyside Digit@LL Awards. These awards aim to recognise and celebrate innovative work and digital technology developments that have delivered real benefit to the local health and care economy.
We hope you enjoy #iLINKSX and don’t forget to use Slido to get involved in the interactive elements of the day [see page 6 for instructions].
Your guide to the day...Help and supportThe iLINKS Innovations Event Team will be on hand throughout the day to provide guidance and support. Just look out for those wearing a yellow lanyard or “Here to help” badge. Alternatively, visit our Information Desk located within the Sunloch Suite in the Lord Sefton Stand [see page 19].
Wi Fi Free Wi-Fi is available at the venue. Please go to Settings > Wi-Fi, and make sure Wi-Fi is turned on. Then choose ‘Jockey Club Free Wi-Fi’.
Your feedback Your feedback on iLINKS Innovations is very important to us and will help inform future event planning, whilst ensuring standards are continually being maintained. Please complete the feedback form on page 33 and post it in the letterbox provided on the Information Desk. We appreciate your opinion!
Event photography/ filmingPlease be aware that filming and photography will be taking place during the event for promotional purposes. If you wish to be omitted from such media, please notify the filming crew or a member of the iLINKS Innovations Event Team during the day. A selection of the photographs taken at the event will be made available on the iLINKS Innovations website in due course, so remember to keep checking the site for updates at: www.ilinksmersey.nhs.ukSome photographs may also appear on Twitter @iLINKSInnovator #iLINKSX
Hello my name isThe “hello my name is...” campaign was created by the late Dr Kate Granger MBE, who was a registrar in elderly medicine. Dr Granger started the campaign in August 2013 after she became frustrated with the number of staff who failed to introduce themselves to her when she was an inpatient with post-operative sepsis. Dr Granger asked front-line NHS staff to make a pledge to introduce themselves in future to their patients. She used social media to help kick start the campaign and created the hashtag #hellomynameis. iLINKS Innovations is proud to support the “hello my name is...” campaign. Find out more at: hellomynameis.org.uk
Thank youWe would like to take this opportunity to thank all of our delegates, exhibitors and speakers for supporting this year’s iLINKS X conference and exhibition. A special note of thanks in particular goes to our event sponsors - EMIS Health, Forcare, Fortrus and InterSystems. Thank you!
Agenda 3
Digit@LLathon 20
Meet the speakers 4
Cheshire and Merseyside Digit@LL Awards 21
Happy Birthday iLINKS! 22
Key themes 7
Seminar session guide 8
Venue & exhibitor map 18
Our sponsors 24
NHS Informatics Merseyside 28
Innovation Agency 30
Word hunt competition 31
Thank you 32
Feedback form 33
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Plan for the day...Registration and exhibitor marketplace [Sunloch Suite / Lord Sefton Stand - see page 19] 8:30 am
Opening keynote address [Golden Miller Suite / Earl of Derby Stand] 9:15 am
• Welcome by Conference Chair: Dr Simon Bowers, GP in Liverpool
• Louise Shepherd CBE, Chief Executive of Alder Hey Children’s NHS Foundation Trust
Feedback from the Digit@LLathon
• Dr Liz Mear, Chief Executive, Innovation Agency
Q&A with the Med X Panel
• Dr Sinead Clarke, GP in Nantwich and Clinical Director, South Cheshire and Vale Royal CCGs• Iain Hennessey, Consultant Paediatric and Neonatal Surgeon, and Clinical Director at Alder Hey Innovation Hub• Laura Jenions, Critical Care Physiotherapist, The Royal Liverpool and Broadgreen University Hospitals NHS
Foundation Trust• Dr Cecil Kullu, Consultant Psychiatrist and Associate Medical Director for Research, Development and Innovation,
Mersey Care NHS Foundation Trust
Exhibitor marketplace and refreshments [Sunloch Suite / Lord Sefton Stand - see page 19] 10:45 am
Morning seminar sessions [See page 8] 11:15 am
Lunch and exhibitor marketplace [Sunloch Suite / Lord Sefton Stand - see page 19] 12:15 pm
Afternoon keynote address [Golden Miller Suite / Earl of Derby Stand] 1:15 pm
• Welcome and presentation by Conference Chair: Dr Simon Bowers, GP in Liverpool
• Will Smart, Chief Information Officer (CIO) for Health and Care in England
Cheshire and Merseyside Digit@LL Awards
• Mel Pickup, Chief Executive, Warrington and Halton Hospitals NHS Foundation Trust
Exhibitor marketplace and iLINKS X Tea Party [Sunloch Suite / Lord Sefton Stand - see page 19] 2:30 pm
Afternoon seminar sessions [See page 8] 3:00 pm
Conference and exhibition close 4:00 pm
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Dr Simon BowersGeneral Practitioner in Liverpool and iLINKS X Conference Chair
Simon graduated from Liverpool Medical School in 1998 and trained in Mersey Deanery. He is a General Practitioner in Liverpool and has been Clinical Director for Digital Care and Innovation at Liverpool Clinical Commissioning Group (CCG) since 2013 and CCG Chair from July 2017 - June 2018. A regular keynote at iLINKS since we started, he is a passionate advocate for driving improvements for patients through the use of technology.
Dr Sinead ClarkeGP in Nantwich; Clinical Director, South Cheshire and Vale Royal CCGs; Medical Lead, Cheshire End of Life Partnership and GP Advisor, Macmillan Cancer Support
Sinead has had a career long interest and passion for palliative care and through working in a hospice and becoming an end of life facilitator became involved in helping develop the Cheshire EPaCCS project. Through this work she has realised the huge potential benefits to patient care of information technology and has recently been involved in working with Mid-Cheshire NHS Foundation Trust on Virtual Hospital pathways which will allow patients to be diagnosed and managed more quickly and remove unnecessary appointments and visits to hospital.
Iain HennesseyConsultant Paediatric and Neonatal Surgeon, and Clinical Director at Alder Hey Innovation Hub
Iain Hennessey is a Consultant Paediatric Surgeon and Director of Innovation at the new Alder Hey Children’s Health Park. He graduated from the University of Edinburgh with honours degrees in medicine, surgery and anatomical sciences, before going on to train as a paediatric surgeon in the United Kingdom and Australia. He has always been interested in innovation, helping found a start-up surgical simulation company as a trainee and then progressing to become the clinical director of innovation at Alder Hey Children’s Hospital. Notable achievements have included forming partnerships with large multi national companies such as Sony and IBM, building a unique underground 1000sqm innovation facility for collaboration with the tech sector and developing a team of clinician entrepreneurs to drive change within the NHS. All of this was recognised nationally with the prestigious Health Service Journal Improving care with technology award. He is currently developing a long term strategy to build the worlds first “Living hospital” by adapting emerging technologies to enable the building to care for the children within it, both medically and holistically. This work has encompassed artificial intelligence, advanced sensors, virtual reality and other consumer entertainment technologies.
Laura JenionsCritical Care Physiotherapist, The Royal Liverpool and Broadgreen University Hospitals NHS Foundation Trust
Laura graduated with a BSc in Physiotherapy from Manchester University in 1999. A quick trip along the M62 led to a working life at The Royal Liverpool and Broadgreen University Hospitals NHS Trust. A static post in critical care led to a MSc in Critical Care from Cardiff University in 2009. A passion for early rehabilitation and innovative therapies within critical care have followed, with an interest in the use of virtual reality in critical care, to encourage therapy and to help anxiety.
Meet the speakers...
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Dr Cecil KulluConsultant Psychiatrist and Associate Medical Director for Research, Development and Innovation, Mersey Care NHS Foundation Trust
Dr Cecil Kullu is a Consultant Psychiatrist in liaison psychiatry based at The Royal Liverpool and Broadgreen University Hospitals NHS Trust, Associate Medical Director for Research, Development and Innovation for Mersey Care NHS Foundation Trust and Chair of the Cheshire and Merseyside clinical senate at NHS England. He has over 12 years of experience as a Consultant Psychiatrist working in a range of clinical mental health settings. His research and clinical interests are in the areas of interaction between physical illness and mental health conditions, self harm, alcohol related brain damage, delusional infestation and the application and development of technology for use in healthcare settings. In collaboration with the Risk Authority, a part of Stanford University, he has been involved in quality improvement projects using Design Thinking Methodology. He has been involved in the setting up and running of specialist services, such as the joint assessment clinic within the Liverpool School of Tropical Medicine for the assessment and treatment of delusional infestation, as well as setting up the first service for psychotherapy treatment for self harm for people presenting to the emergency department in Merseyside. He has also collaborated on a number of research projects on the use of digital technology in mental health and is currently the Clinical Lead for Mersey Care NHS Foundation Trust in the AVERT project which is funded by Innovate UK for the use of big data to predict risk of relapse of depression and crises.
Dr Liz MearChief Executive, Innovation Agency
Dr Liz Mear is Chief Executive of the Innovation Agency, the Academic Health Science Network for the North West Coast. The Innovation Agency support the health and care sector to adopt innovation and provides business development for industry partners who work with health and care organisations. Liz was Chief Executive of the Walton Centre NHS Foundation Trust and has been a Director in an acute NHS Trust, a mental health NHS foundation trust and an ambulance trust. She has also worked in local government and as a senior management consultant specialising in organisational change and senior leadership coaching. Liz is an External Director of the Northern Health Science Alliance, and is the past Chair of both the National AHSN Network and Cheshire and Merseyside Comprehensive Local Research Network.
Mel Pickup Chief Executive, Warrington and Halton Hospitals NHS Foundation Trust
Mel Pickup was appointed as Chief Executive of the Trust in February 2011. Mel qualified as a Registered General Nurse in 1990. Mel has worked in a number of management and leadership roles across Yorkshire and the North West. Mel was Chief Executive of The Walton Centre NHS Foundation Trust from January 2007 (taking it through its Foundation Trust application to a successful conclusion) prior to her appointment with Warrington and Halton Hospitals NHS Foundation Trust in 2011. Mel is Chair of the North West Regional Emerging Leaders Group which amongst other things includes leadership and development work and overseeing the NHS Graduate Management Training Scheme across the North West. In 2015, Mel was invited by Baroness Cumberledge to be the provider Chief Executive representative on The National Maternity Review. Mel has been the lead for the Cheshire & Merseyside Health and Care Partnership (STP) since September 2017.
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Louise Shepherd CBEChief Executive, Alder Hey Children’s NHS Foundation Trust
Louise joined Alder Hey as Chief Executive in March 2008 since then she has led it through a major transformation into Europe’s only Children’s Health Park, designed by and for children and young people and opened by HM The Queen in 2016. The Park aims to provide a unique well being and healing environment for all children and young people and comprises a state of the art specialist children’s hospital, dedicated research and education facilities, an innovation centre, clinical research facility and family support and bereavement centre. Previously CEO of Liverpool Women’s Hospital, Louise first joined the NHS as Director of Business Development at Birmingham Heartlands Hospital in 1993 from KPMG, where she spent 4 years as a financial and management consultant to the public sector. A graduate of the University of Cambridge, Louise has a strong interest in the Arts and served on the Board of The Liverpool Philharmonic for 6 years and plays violin for the Liverpool Mozart Orchestra. She was awarded the CBE for services to healthcare in 2017.
Will SmartChief Information Officer (CIO) for Health and Care in England
Will Smart is the Chief Information Officer (CIO) for the NHS in England. A joint appointment between NHS England and NHS Improvement, he is tasked with providing strategic leadership across the whole of the NHS to ensure that the opportunities that digital technologies offer are fully exploited to improve the experience of patients and carers in their interactions with health and social care; the outcomes for patients; and improved efficiencies in how care is delivered.Prior to taking up this role, Will was Chief Information Officer at the Royal Free London NHS Foundation Trust for six years where he was the board level director responsible for all aspects of the Information Management and Technology agenda and the Trust’s Senior Information Risk Owner (SIRO). During the Royal Free’s acquisition of Barnet and Chase Farm Hospitals, Will was an executive director of both organisations tasked with leading the creation of a single informatics function prior to the acquisition. Most recently, as part of the design of the Royal Free Group model (under the NHS England Vanguard programme), he has led the creation of the Trust’s digital strategy to define the capabilities, architecture and service models required to support this new operating model. Will first worked in the NHS in Wales and Northern Ireland during his placement year from university, before taking up an analytics role at St. Mary’s NHS Trust in London on graduation. In addition to senior roles in the NHS, Will has worked as a management consultant with major assignments focusing on IT strategy, service transformation, major IT service and contract reviews and outsourcing.
At #iLINKSX, we will be using an interactive tool called Slido.
It is very easy to use - simply go to: www.slido.com and enter the code #iLINKSX
You will then be able to submit any questions you have for the presenters during the event, answer polls and also cast your vote for the People’s Award as part of the Cheshire and Merseyside Digit@LL Awards.
Please note that unless you wish to provide your name, all responses will be anonymous.
The software works on most mobile and tablet devices. If you experience any problems, you will still be able to ask questions at the event.
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Digital technology offers huge potential for empowering people whether it is used to help healthcare professionals communicate better or to enable people to access the care they need quickly and easily. Through system interoperability, healthcare professionals are increasingly able to access and share patient information, helping to improve efficiency, safety and care quality through joined up care provision. New digital services are also enabling people to take control of their own health and wellbeing through secure online access to clinicians, personalised health information, digital tools and advice that helps them to better manage their care and conditions. iLINKS X will focus on the ways in which data, digital technology and innovation is being used to equip healthcare professionals to deliver safe , efficient and effective care, whilst also empowering people to take control of their own health and wellbeing.
The use of digital technology in health and social care can enhance quality, safety, patient experience and outcomes, as well as supporting more integrated care and improving the health of the population. For example, the increased use of electronic processes to support care delivery is starting to reduce our reliance on paper processes and records that cause inefficiency and delays in care. To encourage on-going improvement and the sharing of best practice, across the NHS, Global Digital Exemplars have been identified. A GDE is an internationally recognised, digitally mature, NHS provider delivering exceptional care, efficiently, through the use of world-class digital technology and information. iLINKS X will focus on the better use of data, digital technology and innovation for enhancing the health and care of the local population. There will be a focus on the work taking place locally to improve digital maturity to reduce fragmentation and duplication.
Share2Care aims to connect and support the integration of local health and care organisations by delivering an electronic shared health and care record as a fundamental tool for the delivery of safe, timely and effective care. Through Share2Care, every health and social care practitioner will have the ability to directly access the information they need, in near real time, wherever it is held, digitally on a 24/7 basis. iLINKS X aims to introduce the Share2Care programme, key workstreams and how this programme will support new models of care, disease prevention and the shift to out of hospital care.
Cheshire and Merseyside is a leader in digital care and innovation, with some of the most digitally mature organisations and vibrant digital sectors in the UK. As a region, there is a shared commitment to constantly innovate and improve in order to identify ways in which the better use of data and digital technology can enhance health and care services.iLINKS X will explore the exciting work taking place locally to drive digital innovation, test out cutting edge technologies and attract international innovators and recognition.
The use of digital technology to enable information sharing across organisational boundaries will help support joined up care provision, leading to greater efficiency and quality of care. However, in order to support this digital transformation, a robust approach to data and cyber security is required. iLINKS X will provide an overview of the important IT security work taking place locally to deliver resilience and technical assurance.
Key themes... As we celebrate the 10-year milestone of iLINKS X, we will be focusing on the Cheshire and Merseyside Digit@LL Strategy (www.cheshireandmerseysidepartnership.co.uk) and the important role of technology in supporting people to live healthier lives, whilst transforming the way care services are delivered and experienced. This year’s event will focus on five digital themes:
Empower Connect
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1. Unleashing innovation in your hospital11:15 am - 12:15 pm: Golden Miller Suite
Presented by: Iain Hennessey, Clinical Director of Innovation, Alder Hey NHS Foundation Trust.
Most hospitals are sitting on an enormous untapped resource of innovative ideas and people, but never realise what they have. At Alder Hey Children’s Hospital we have been developing a culture that allows innovation to be unleashed from our staff. The results have been incredible and often unexpected. In this session we will explore some case studies and observations from this project.
Who would benefit from attending this session?Anyone with an interest in using digital technology to enhance the experience of care.
Empower Innovate
2. Managed service provision for digital transformation - innovative framework overview11:15 am - 12:15 pm: Papillon Suite
Presented by: Neil Roberts, Head of Public Sector, Fortrus; Jaki Allen-Free, GDE Programme Director, Liverpool Women’s NHS Foundation Trust and Jon Davies, Athena.
Fortrus will be introducing their new Managed Service Framework for Digital Transformation; showcasing how the NHS can transform the way they purchase and implement digital transformation. Taking you through the innovative ways to deliver improved care and outcomes for your patients, whilst ensuring your financial targets and opportunities for collaboration are easily accessible. Fortrus will be joined by one of their partners as well as Jaki Allen-Free from the GDE Programme at Liverpool Women’s NHS Foundation Trust, the team will showcase examples of successful and on-going projects which can be replicated across the region.
Who would benefit from attending this session?Anyone who is looking at ways to deliver digital transformation in a coordinated way.
Empower Enhance Connect Innovate Secure
3. Healthy Children: transforming child health information11:15 am - 12:15 pm: Corbiere Suite
Presented by: Mike Fuller, Regional Director of Marketing, InterSystems.
The eRedbook is an important tool for parents and health professionals to keep track of a child’s health from pregnancy to when it is five years old. It is designed to record growth charts, important milestones, health screenings, reviews and immunization programmes. However, the eRedbook is only effective if it is complete and up-to-date and the right people have timely access to it. Unfortunately, some areas of Child Health Services remain disjointed, and are paper-based and manually intensive. Sometimes information vital to the health, wellness, and security of a child is too slow to be transferred or is siloed between services. These information gaps can result in the child not receiving the support they may need. NHS Lancashire decided that they could
Your delegate name badge will include the details of the morning seminar sessions you pre-booked to attend. If you did not pre-book, please visit our Information Desk [Sunloch Suite / Lord Sefton Stand] to find out which sessions still have space available. In the interests of health and safety, please only attend a session that you have booked to attend. If you have any questions, please visit our Information Desk or ask a member of our iLINKS Innovations Event Team. A map has been provided on page 18 to help you find your way around the sessions taking place at iLINKS X.
Morning seminar sessions...
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lead a revolution in Digital Child Health Information that closes these gaps. Working with InterSystems, they created an Event Management System (EMS) that publishes information from the Health Children Pathway for early-years within the region. Health workers can communicate with each other and give parents and carers easy and timely access to the information they need to keep their family safe and well. This innovative new technology is instrumental to future quality and effectiveness of Digital Child Healthcare in England. It implements new models in information sharing. The programme uses the National Child Health FHIR specifications standards as defined by NHS Digital. It is a blueprint for the Healthy Children Pathway in other areas.
Who would benefit from attending this session?Anyone involved in or with an interest around Child Health Services, joined-up Health and Social Care, interoperability, HL7 FHIR and national guidance and strategy. If you are an NHS organisation and want to learn more about how this can be replicated for your own region, please join the session.
Empower
4. Building a collaborative patient/clinician platform11:15am - 12:15 pm: Lord Sefton Boxes 1 & 2
Presented by: Tony Schaffel, Program Lead - WellPRES, Healthier Lancashire ICS; Nick Wood, CCIO Lancashire Teaching Hospital, Lancashire Teaching Hospitals NHS Foundation Trust; Andrew Thompson, Chief Technical Officer, Helathier Lancashire ICS and Janez Bensa, CEO, Parsek.
The presentation will showcase the work in Lancashire and South Cumbria in bringing together a clinical platform - LPRES and a people platform WellPRES. It will use as its first user case the breast cancer self managed care pathway but will also show how LTC and major disease will benefit from this innovative approach. Who would benefit from attending this session?Anyone with an interest in connecting the person/patient to their health record but additionally bringing in the clinician/heath care professional/care into the ‘care circle’.
Empower Enhance Connect
5. Are you ready for the NHS App?11:15 am - 12:15 pm: Lord Sefton Boxes 3 & 4
Presented by: Catherine Stukley, Digital Transformational Change Manager, Liverpool CCG; David Hodnett, Programme Delivery Lead, NHS Digital and Kayleigh Buckley, Implementation Lead, NHS England.
The NHS App is a new simple and secure way for patients to access a range of NHS services on their smartphones and tablets. GP practices across England are preparing for the NHS App so that practice staff and patients can make the most of it by following three steps. Step 1. Brief your staff. Step 2. Prepare your systems. Step 3. Tell your patients. This session will provide an overview of the NHS App and its development, as well as practical support and advice on each of the three steps. The session will include feedback from Liverpool practice staff who were involved in testing the NHS App before it was released nationally. Representatives from the NHS App team at NHS Digital and NHS England will be on hand to answer questions and gather feedback on the app and support materials. Are you ready for the NHS App?
Who would benefit from attending this session?Practice managers, practice staff and primary care leads.
Empower Enhance Connect Innovate Secure
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6. Dare to dream digital in Continuing Healthcare to improve quality and performance - adoption and outcomes11:15 am - 12:15 pm: Lord Sefton Boxes 5 & 6
Presented by: Simon Williams, Director, IEG4 Ltd; Rachel Raw, Operations Manager, Cheshire and Wirral CCGs - Continuing Healthcare Team and Jackie Gill, Product Manager IEG4 Ltd.
Continuing Healthcare assesses and provides funding and care for our patients with complex primary health needs. In 2017, an NHS England strategic improvement programme was initiated to drive overall improvement programmes and digitising the service was identified as one of the key enablers to improvement. The Cheshire and Wirral CCG Continuing Healthcare team took the brave decision to co-develop a new innovative digital solution to transform the referral, assessment and workflows in Continuing Healthcare. We will discuss the development and adoption of the digital solution and the benefits realised through the roll out across multiple stakeholders in Cheshire and Wirral. Digitisation was an enabler of change to the service delivery and is now a best practice case for NHS England. The solution has been selected for the NHS Innovation Accelerator as one of the high impact innovations to be supported for widespread adoption. We would like to understand from the audience what they see as the enablers and barriers to widespread adoption in the NHS.
Who would benefit from attending this session?Anyone with an interest in digital adoption and an interest in the benefits that digitisation can bring to existing services. The presentation explores how staff across multiple organisations in NHS and Local Authorities engage with a new way of delivering a service through digitisation.
Enhance
7. This is not just any award… this is an Unsung Hero Award!11:15 am - 12:15 pm: Earl of Derby Boxes 3 & 4 Presented by: Don Tomlinson, Founder of the Unsung Hero Awards and Laura Tomlinson, Relationship Manager – Unsung Hero Awards, Unsung Hero Awards Community Interest Community.
Friday 28th February 2020 (save the date) will celebrate the 6th Annual Unsung Hero Awards for NHS non-medical staff and volunteers. These are the only national awards that truly celebrate the amazing work done behind the scenes by staff and volunteers in the NHS whose work and achievements often go unseen and unheard. These are the people, the Unsung Heroes, who go above and beyond the call of duty. The aim of the Unsung Hero Awards has always been to shine a light onto the hard work that non-medical staff and volunteers of the NHS strive towards daily. Work that is often overlooked, despite non-medical employees making up nearly half of the workforce.
Once a year the UHA holds an Awards Gala Dinner in a top hotel in Manchester, where hundreds of attendees from the NHS are welcomed and celebrated for their efforts and achievements. These ‘Unsung Heroes’ are accompanied by senior management in many cases, and our wonderful sponsors and partners.
But as spectacular as this night is, it does not end there. What makes this a truly unique event is that the UHA awards team work throughout the twelve months before and after each awards night to promote and continue to celebrate the winners and runners-up by on-site visits and promotions. Promotions that reflect the culture and values of our wonderful NHS. Since the last awards on March 1st this year, the team has already visited NHS Trusts in Scotland, England and have been warmly received by NHS England, both in London and Leeds. There are more on-site Trust visits planned in Wales in the near future. We are now working closely with other NHS organisations in addition to NHS England including the NHS Leadership Academy, NHS Improvement and NHS Digital. These visits are ideal opportunities for us to actively promote the support given to the UHA and the NHS by the growing number of sponsors and partners. These awards are exclusively for the NHS and exclusively for non-medical staff and volunteers in England, Ireland, Scotland and Wales – truly national.
Who would benefit from attending this session?This session will be of benefit to anyone who believes that non-medical staff and volunteers working in the NHS don’t always receive the recognition they deserve for the amazing work they do. This is an excellent opportunity to learn about a simple but highly effective way to help improve staff engagement and morale. A way to celebrate role models and give those people working ‘behind the scenes’ a sense of self-worth.
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We will hear about people who have never won an award ever before and the effect it has upon their lives and work. We will hear from people who believe that ‘going the extra mile’ is a normal thing to do, people who truly love the NHS and their part in its future. Their sense of pride in being recognised by their peers and their senior managers. The awards also celebrate whole teams of non-medical staff and provide opportunities to showcase some of the great innovations being made, particularly in IT and digital projects, within the NHS. This session will also appeal to supporters and sponsors of iLINKS X as it will describe unique opportunities to continue to promote their support of the NHS throughout the 12 months national marketing campaign following the awards ceremony in February of next year. After 5 years, these awards are now a proven way of empowering, enhancing and connecting non-medical staff and volunteers in the NHS – giving them a sense of pride in their work and their place in the NHS, helping to remind them to always ‘go the extra mile’ for the benefit of all.
Empower Enhance Connect
8. Using the Management and Supervision Tool (MaST) to support safe decision making and effective caseload management11:15 am - 12:15 pm: Earl of Derby Boxes 5 & 6
Presented by: Adam Drage, Clinical Business Change Manager, Mersey Care NHS Foundation Trust. Practitioners and managers in the NHS do an amazing job every day, but we do not always have the right tools to help us. In Community Mental Health Teams we are constantly asked to provide critical information to demonstrate a safe and quality service. “Who are your most unwell patients right now?”; “Which patients might be admitted this week?”; “How complex is your caseload?”; “Have you seen your most unwell people this week?”; “How many people can you discharge back to Primary Care?”; “Are all your KPIs up to date?” We should be able to answer all these questions without feeling overwhelmed and stressed, but without the right tool to access this data we have not been able to do so. MaST is that tool. It is an e-dashboard which shows essential patient data to support safe decision making and effective caseload management. MaST takes data from the electronic record system, runs it through an algorithm and determines an individual’s score for “complexity” and “risk of crisis.” This supports practitioners and managers to identify the level of support required for each patient. The data can be used at patient level, team level and strategic level. MaST has contributed to improved patient safety, service effectiveness, data quality and staff wellbeing. In this session, we will show you how the MaST has become the most well received innovation amongst nurses, medics and managers and senior mangers across the Community Mental Health Teams in Mersey Care.
Who would benefit from attending this session?This session will be of interest to anybody working in the NHS and will be of particular interest to people who work in a community setting. MaST is a tool to improve individual caseload management, team level caseload management and service transformation. MaST presents your data in a way that allows you to understand exactly who your service is being used by and how. This allows you to start thinking differently about how to ensure that the right people are receiving the right service.
Enhance Innovate
9. Leading a culture for innovation and improvement11:15 am - 12:15 pm: Lower Saddle Bar
Presented by: Juliette Kumar, Associate Director of Improvement and Education and Jen Kohan, Head of the Coaching Academy, Innovation Agency. This session will help you launch and support innovation and transformation in your community as together we examine effective change management and the leadership and coaching dispositions needed for supporting healthy organisational cultures. Join us to explore the critical role culture plays in innovation and improvement, share knowledge about leadership and modelling behaviours, and consider next steps for your innovation journey. In this interactive session, you will reflect on your own leadership style and how you can engage others within your organisation in order to successfully nurture a culture for innovation and improvement. Benefits from attending: You will leave with a greater awareness of how leadership impacts on a culture for innovation and some practical tools and approaches you can apply in your own organisation.
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Who would benefit from attending this session?Anyone grappling with the challenges of leading small or large scale change in NHS or social care, who wants to improve their understanding of how workplace culture impacts on the success of those changes.
Enhance Innovate
10. Primary Care – A Digital First Practice11:15 am - 12:15 pm: Media Centre
Presented by: Louise Taylor, Primary Care Business Change Manager, NHS Informatics Merseyside; Paul Shillcock, Primary Care Informatics Manager, NHS Informatics Merseyside and Helen Kershaw, Information Governance (IG) Lead, NHS Informatics Merseyside.
In response to feedback from practice staff, we will be delivering a day of Primary Care focussed workshops and demonstrations, and would be delighted if you and your practice colleagues can attend. There will be two workshops during the day. This workshop will focus on:• GP Contract - a run through the digital specifications and how NHS Informatics Merseyside will support
you to deliver these new requirements.• Information Governance - how NHS Informatics Merseyside can support you with the toolkit.• Digital projects and innovations - an overview and demonstration of the digital tools and functionality
available to you. These will be set up as three specific zones which will include Clinical, Non-Clinical and Reception. We aim to use these interactive zones to introduce you to some of the current technology and solutions available to support your working day. This will include Express Access and reception devices, E-Consult and Vidyo Consult to name but a few.
Who would benefit from attending this session?Practice staff would benefit from attending this session.
Empower Enhance Connect Innovate Secure
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1. Unleashing innovation in your hospital3 pm - 4 pm: Golden Miller Suite
Presented by: Iain Hennessey, Clinical Director of Innovation, Alder Hey NHS Foundation Trust.
Most hospitals are sitting on an enormous untapped resource of innovative ideas and people but never realise what they have. At Alder Hey Children’s Hospital we have been developing a culture that allows innovation to be unleashed from our staff. The results have been incredible and often unexpected. In this session we will explore some case studies and observations from this project.
Who would benefit from attending this session?Anyone with an interest in using digital technology to enhance the experience of care.
Empower Innovate
2. Forcare and Share2Care3 pm - 4 pm: Papillon Suite Presented by: Stephen Jessop, Business Manager UKI, Forcare; Alison Jordan, LHCRE Programme Director, Alder Hey Children’s Hospital NHS Foundation Trust; David Reilly, Head of Interoperability, Alder Hey Children’s Hospital NHS Foundation Trust; Zoe Hussin, Clinical Implementation Manager, Alder Hey Children’s Hospital NHS Foundation Trust and Louise Bennett, Business Development Manager, Healthcare Gateway.
A joint presentation by clinical and IT managers from Alder Hey Children’s Hospital, Healthcare Gateway and Forcare providing the background, current status and future plans for interoperability across Cheshire and Merseyside. Clinicians will have real-time access to the electronic patient record to review relevant clinical information about the patient for better informed clinical decisions and improved health outcomes for patients.
• Accessibility - Improved accessibility to health and social care information for the purposes of direct care.
• Efficiency - Delivering healthcare in a manner which maximises resource use and avoids waste e.g. duplicate tests.
• Safety/Quality - Reducing the number of deviations in care among individuals through the availability of an individual’s health and social care record.
• Improved patient experience - Improved patient interactions and perceptions with health and social care organisations.
Who would benefit from attending this session?Anyone with an interest in seeing how technology can improve direct patient care across the NHS by connecting healthcare professionals across care boundaries, creating a shared health and social care record for people living and working in the North West Coast.
Connect
Your delegate name badge will include the details of the morning seminar sessions you pre-booked to attend. If you did not pre-book, please visit our Information Desk [Sunloch Suite / Lord Sefton Stand] to find out which sessions still have space available for you to book onto. In the interests of health and safety, please only attend a session that you booked to attend. If you have any questions, please visit our Information Desk or ask a member of our iLINKS Innovations Event Team. A map has been provided on page 18 to help you find your way around the sessions taking place at iLINKS X.
Afternoon seminar sessions...
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3. EMIS Health Seminar Session
3 pm - 4 pm: Corbiere Suite
Presented by representatives from EMIS Health.
The changing shape of NHS strategy places technology at the centre of an efficient NHS. EMIS Health is focussed on delivering high-quality healthcare technology that supports clinicians, from market-leading clinical management systems to health analytics tools. This session will provide an overview of the services delivered by EMIS Health, what’s new and will provide opportunity for questions and answers.
Who would benefit from attending this session?Anyone with an interest in the use of technology for transforming and connecting care.
Empower Enhance Connect Innovate Secure
4. The journey to Office 3653 pm - 4 pm: Lord Sefton Boxes 1 & 2
Presented by: Amy Freeman, Associate Director of IT, Mid Cheshire Hospitals NHS Foundation Trust and Rob Heath, Microsoft Account Manager, Microsoft.
Mid Cheshire Hospitals NHS Foundation Trust are one of the first acute Trusts in the country to fully adopt Microsoft Office 365 and to meet the NHS secure e-mail standard but this was only the beginning of the journey. The Trust is well down the road to cloud and now benefits from a cloud data warehouse, cloud servers, improved app development with PowerApps, improved collaboration, virtual multidisciplinary team meetings, video consultations and agile working. In this session, we would like to share with you our story and answer any questions you may have.
Who would benefit from attending this session?Anyone with an interest in cloud, business intelligence, collaboration, virtual consultations, virtual multidisciplinary team meetings and agile working.
Enhance Connect Innovate
5. A Paperlight Journey: Digital transformation of community nursing enabled through agile working
3 pm - 4 pm: Lord Sefton Boxes 3 & 4 Presented by: Ronnie Gould, Senior Project Manager, NHS Informatics Merseyside; Matthew Leigh, Desktop Services Manager, NHS Informatics Merseyside and Karina Woodyer-Smith, Service Lead for Integrated Nursing, Mersey Care NHS Foundation Trust.
This session provides an overview of the community nursing service’s journey to become ‘Paperlight’. Through the co-production and co-design of systems and processes, this programme of work has enabled patient data to be recorded and digitally viewed at the point of care within community settings. This shift in approach for front-line clinicians is a huge cultural change that is using digital technology to transform delivery of front-line services and most importantly helping to improve patient safety. Please come and join us as we showcase some of the innovative work that is enabling this change.
Who would benefit from attending this session?Anyone with an interest in embedding digital technologies into their community teams such as: clinical leads, transformation leads, IT strategy, IT project management and front-line clinical staff.
Enhance Connect Innovate
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6. Interactive telehealth demonstration3 pm - 4 pm: Lord Sefton Boxes 5 & 6
Presented by: Peter Almond, Health Technology Programme Manager, Mersey Care NHS Foundation Trust and Cathy Gillespie, Telehealth Clinical Team Leader, Mersey Care NHS Foundation Trust.
Live interactive demonstration of the telehealth system used to support over 1,000 patients each day from Liverpool living with a long-term condition. Experience first-hand how a patient inputs information about their condition, how the telehealth system is configured to prioritise patients for triage and how our nurses monitor those patients using the system.
Who would benefit from attending this session?IT managers, commissioners and clinical colleagues.
Enhance
7. Govroam - providing secure wireless access for the Cheshire and Merseyside Health and Care Partnership 3 pm - 4 pm: Earl of Derby Boxes 3 & 4
Presented by: Mark O’Leary, Head of Network Access, Jisc and Lawrence McBride, Head of Voice and Data Networks, NHS Informatics Merseyside.
Cheshire and Merseyside Health and Care Partnership (HCP) are facilitating a HCP-wide Wireless SSID (govroam) that will allow staff from participating organisations to securely log on to wireless in any building advertising govroam and get access to the Internet as a destination or to connect via a VPN. Health and social care staff will be able to access the same SSID (govroam) and receive the same connectivity no matter which building they are in to help agile workforces in all HCP organisations to connect when they need to. Jisc, as the operating organisation of govroam, and their education equivalent - eduroam, will describe how the authentication of staff will be handled by individual organisations and regional federation organisations of which there are four - Cheshire, NHS Informatics Merseyside, St Helens and Knowsley HIS and Wirral.
Who would benefit from attending this session?Organisations with a mobile or agile workforce that use another organisation’s buildings or clinics to provide services. Organisations with HCP partners with regular interactions such as meetings, training sessions or other multi-organisation events.
Empower Enhance Connect Innovate Secure
8. CCC Personal Appraisal Development Review System (PADR) - The why, the how and the what next!3 pm - 4 pm: Earl of Derby Boxes 5 & 6
Presented by: Patricia Reilly, Digital Programme Manager, The Clatterbridge Cancer Centre NHS Foundation Trust.
The Clatterbridge Cancer Centre (CCC) has worked collaboratively with NHS Informatics Merseyside to develop an online system accessible for all, that offers our workforce the ability to record their Personal Appraisal Development Review System (PADR), develop their own Personal Development Portfolio (PDP) and not only support the informatics professionals to achieve accreditation but also support the re-validation process for clinical members of our organisation.
We are really proud of the solution. It has been developed within the NHS Hybrid Office 365 solution, which in itself presented challenges, not least that Accenture are developing their skills and experience in administering this NHS-wide software. However, once we managed to engage with the national team, we were able to learn together to work out how to provide the necessary infrastructure to allow us to develop what we wanted to develop.
Our PADR solution is:• Online and accessible via an NHS net email username and password from any Edge or Chrome browser.
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• Intuitive and easy to use with online help and guidance on every page. It requires three stages to be completed and the PADR cannot progress until each stage is fully completed.
Who would benefit from attending this session?Anyone looking to develop solutions for appraisal systems and organisations needing a solution to enable staff to develop their own PDP.
Empower Innovate
9. Harnessing the potential of technology to improve services for staff and patients3 pm - 4 pm: Lower Saddle Bar
Presented by: Senior leaders and front-line teams from across the GDE Trusts incl. Alder Hey, Clatterbridge, Mersey Care, Royal Liverpool and Wirral.
As a collective, the Trusts within the Global Digital Exemplar (GDE) Programme have deployed technology that has helped save lives, reduced medication errors, enabled patients to access psychological therapies through their smartphones, given patients the ability to manage their appointments online, helped staff work remotely by giving them secure access to electronic patient records from anywhere – and that’s just the tip of the iceberg. Having now documented their experiences for other Trusts to follow, this interactive question and answer session gives delegates the opportunity to talk to and learn from the teams behind some of these projects. The panel will be made up of CIOs/ CCIOs and front-line staff from the GDE Trusts, who will offer a unique insight into the important components needed for sustainable digital transformation like organisational leadership, culture, clinical and staff engagement. This is a must attend session for delegates from NHS trusts who are in the process of or planning on introducing digital technology.
Who would benefit from attending this session?CIOs, CNIOs, CCIOs, IT managers and front-line staff from across the NHS.
Empower Enhance Connect Innovate Secure
10. Primary Care – A Digital First Practice3 pm - 4 pm: Media Centre
Presented by: Louise Taylor, Primary Care Business Change Manager, NHS Informatics Merseyside; Paul Shillcock, Primary Care Informatics Manager, NHS Informatics Merseyside and Helen Kershaw, Information Governance (IG) Lead, NHS Informatics Merseyside.
In response to feedback from practice staff, we will be delivering a day of Primary Care focussed workshops and demonstrations, and would be delighted if you and your practice colleagues can attend. There will be two workshops during the day. This workshop will focus on two key current projects for practices: eConsult and the NHS App. This workshop will focus on practical hints and tips for implementing each, some myth-busting, as well as providing an opportunity for practices to network with each other around best practice and optimising use of these resources.
Who would benefit from attending this session?Practice staff would benefit from attending this session.
Empower Enhance Connect Innovate Secure
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On Wednesday 3 July 2019, a Digit@LLathon took place at Aintree Racecourse, bringing together local clinical and technical experts to help solve some of the biggest challenges in healthcare.
Digit@LLathon
Digit@LLathon...
The event was organised by Alder Hey Children’s NHS Foundation Trust, in partnership with the Innovation Agency, and showcased the results and learning from previous events including last year’s GDE Hackathon and Sensorthon, and this year’s Share2Care Connectathon.
The event aimed to energise and bring together local clinical and technical experts to help solve challenges in healthcare by working together to share their knowledge, wisdom and expertise.
Under the guidance of local healthcare leaders, clinical and technical experts worked together over the course of the day to bring their ideas to life.
These ideas and the outcomes from the day will be showcased here at iLINKS X as part of our morning keynote address.
If you would like to be involved in a future Digit@LLathon-style event, please join our mailing list online at: www.ilinksmersey.nhs.uk or follow us on Twitter @iLINKSInnovator
Share2Care is the name given to the shared health and social care record programme for people living and working in the North West Coast. For citizens, the programme will help people to live happier and healthier lives and will enable our care professionals to deliver high quality care as well as the creation of a platform for world leading research in bio-life sciences.To find out more about Share2Care, follow the programme on Twitter @Share2Care_S2C
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Digit@LLAwards 2019
Cheshire and Merseyside
New for 2019, iLINKS X will be hosting the inaugural Cheshire and Merseyside Digit@LL Awards. These awards aim to recognise and celebrate innovative work and digital technology developments over the past ten years that have delivered real benefit for healthcare.
Cheshire and Merseyside Digit@LL Awards...
The awards have been aligned to the key themes of the Cheshire and Merseyside Digit@LL Strategy (available at: www.cheshireandmerseysidepartnership.co.uk). Categories include:
The Digit@LL Empowerment AwardRecognising those projects that have used digital technology or innovative ways of working to empower people, whether helping healthcare professionals communicate and share information better or by enabling people to access the care they need easily.
The Digit@LL Enhancement AwardRecognising those projects that have used digital technology or innovative ways of working to enhance quality, safety, patient experience and outcomes.
The Digit@LL Connect AwardRecognising those projects that have used digital technology or innovative ways of working to connect healthcare professionals and share information across care boundaries.
The Digit@LL Innovation AwardRecognising those projects that have used cutting-edge technology to deliver and support innovative care.
The Digit@LL Secure AwardRecognising the important IT and cyber security work taking place locally to support digital developments in order to deliver resilience and assurance.
The winners of each category will be announced at iLINKS X as part of the afternoon keynote address. During the awards, there will also be a Digit@LL People’s Award, where delegates will choose their overall Digit@LL champion by taking part in an electronic vote using Slido live at iLINKS X! For instructions on how to use the Slido app for voting, please refer to page 6.
Good luck to all taking part!
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Happy Birthday iLINKS!Today marks the tenth anniversary of our iLINKS Innovations conference and exhibition and we are delighted that you are here with us to celebrate, and be part of, this important milestone in our event history.
What started life as a GP system user group meeting has now evolved to become one of the largest, and most eagerly awaited, calendar events of the year for the Cheshire and Merseyside health and care region.
Here, we share with you a snapshot of our journey to date, including some key milestones, memorable moments and some of our favourite snapshots taken over the years! Of course, iLINKS wouldn’t be iLINKS if it wasn’t for our dedicated event team, volunteers, sponsors, speakers, exhibitors and delegates, so a big “Thank you” to you all for your support!
We hope you enjoy the day and please feel free to share with us your favourite moments via Twitter @iLINKSInnovator #iLINKSX
Ambulance service
To celebrate the tenth anniversary of the iLINKS Innovations conference and exhibition we will also be hosting an afternoon iLINKS X Tea Party, where we ask you to join with us in raising a cup of tea to all involved in making iLINKS happen - pretty much everyone in attendance on the day and those working hard behind the scenes!
There will also be an opportunity to take a snapshot with our iLINKS Innovations photo frame and of course no Tea Party is complete without cake, so please come along to sample one of our famous iLINKS Innovations cupcakes!
The humble cup of tea has a long and proud association with the NHS.
Originally served to patients in traditional fine cups with saucers and side spoons as a means
of hydration, tea was considered such an important aspect of patient satisfaction that
one hospital is rumoured to have even hired an official tea taster.
Did you know?
We iLINKS
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2009
Key moments in our iLINKS journey...
The first GP systems user group meeting was held. iLINKS is born!
We joined Twitter and tweeted for the first time in March 2012. You can follow us @iLINKSInnovator
Our Wouldn’t It Be Good If (WIBGI) Zone provides delegates with the opportunity to share ideas and try out some of the latest digital tech in healthcare!
We got our very own Smart House at iLINKS showcasing gadgets that can drain an overflowing bath or warn people that a relative has had a fall!
Councillor Roz Gladden, Former Deputy Mayor of Liverpool, and Cabinet Member for Adult Social Care and Health presents at iLINKS Innovations!
Our Imaginarium provides a creative space where delegates could share their light bulb moments for digitising healthcare!
Dr Simon Bowers, Conference Chair,presents the iLINKS Informatics Transformation Strategy using some snazzy slides!
Liverpool Mayor Joe Anderson speaks at iLINKS Innovations!
The Merseyside Digital Roadmap is launched setting out our ambitions as a local healthcare economy!
Matthew Swindells, NHS England’s National Director: Operations and Information and Dr Simon Bowers, Conference Chair, go live with our first virtual reality session at iLINKS Innovations!
Digit@LL - Cheshire and Merseyside Digital Strategy is launched!
Delegates use Slido to vote interactively for their preferred pitch from the GDE Hackathon, hosted by MIT Hacking Medicine.But, George the dog was the real star of the show!
iLINKS is re-branded ‘iLINKS Innovations’ with a wider focus of showcasing innovation and technology across healthcare. We have a brand!
2011 2012
2013
20142015
We heard our delegates were partial to tea and cake!
Our iLINKS mug makes a TV debut on Channel 4 One Born Every Minute!
We start supporting the “hello my name is...” campaign (see page 2)
#pinksocks become the must have fashion accessory thanks to Andy Kinnear, Director of Digital Transformation for South, Central and West CSU! He also introduced us to the term ‘Badges on Speedos’!
We celebrate 70 years of the NHS with an audience rendition of “Happy Birthday!”
2016
2017
2018
Surgeons from Alder Hey perform a live virtual demo of surgical procedures using 3D printed anatomical models!
Our NHS 70exhibition showcasing digital tech through the ages proves to be a real hit! So does our birthday cut out with the CEOs!
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About EMIS Health
EMIS Health is the leader in connected healthcaresoftware and services. We provide every health sectorwith innovative technology, from market-leadingclinical management systems to health analytics tools- combined with unrivalled customer support.
We’re unique. Unlike any other organisation, our systemsare used in every major healthcare setting – from GPsurgeries to high street pharmacies, community andmental healthcare, hospitals and specialist services.
We’re clinically focused. We enable clinicians to providesafe and efficient care. Our technology is used by moreclinicians in the UK than any other provider and we havea significant and growing international presence.
Our sectors
Patient servicesPatient (patient.info) is the UK’s leading health website. Designed to help patients play a key role in their own care, it provides access to a wealth of clinician-authored resources, as well as transactionalpatient services.
Primary careWe’re the UK’s leading supplier of clinical systems for GPs and commissioners, enabling secure, shared access to a patient’s electronic health record.
Community, children’s and mental healthWe’re helping NHS organisations deliver integrated careacross community, children’s and mental health settingsthroughout the UK. Using EMIS Web, healthcare professionals are accessing, recording and sharing real-time patient information.
Community pharmacyWe provide software to community pharmacies across the UK for managing and dispensing patients’ medications.
AcuteEMIS Group software is used by NHS Trusts in a wide range of acute settings. Our systems are used to manage hospital pharmacy and prescribing, emergency care and electronic patient records.
Diabetic screeningWe provide IT systems for image management and storage for clinical ophthalmology. Our software for managing diabetic eye screening is used by 76% of programmes in England and has helped assess over 11 million patients since 2005.
Why visit our stand?
Every NHS organisation is under pressure to deliver better healthcare, as efficiently as possible. Across the UK we’re helping organisations to do this - from individual GP practices to trusts to vanguard sites. We’re all about listening to your strategy and coming up with solutions that work for you: they can be as simple or as complex as they need to be to address each customer’s specific objectives.
Visit our stand and start the conversation about thechallenges you’re facing as an organisation, and how we can help.
Call 0113 380 3000Visit emishealth.comEmail [email protected]
Twitter @emishealthLinkedIn emishealth
Supporting longer and
healthier lives
Sponsoring #iLINKSXAbout EMIS HealthWe’re EMIS Health. We are the leader in connected healthcare software and services. We provide every health sector with innovative technology, from market-leading clinical management systems to health analytics tools - combined with unrivalled customer support.
We’re unique. Unlike any other organisation, our systems are used in every major healthcare setting – from GP surgeries to high street pharmacies, community and mental healthcare, hospitals and specialist services.
We’re clinically focused. We enable clinicians to provide safe and efficient care. Our technology is used by more clinicians in the UK than any other provider and we have a significant and growing international presence.
Our sectorsPatient servicesPatient (patient.info) is the UK’s leading health website. Designed to help patients play a key role in their own care, it provides access to a wealth of clinician-authored resources, as well as transactional patient services.
Primary careWe’re the UK’s leading supplier of clinical systems for GPs and commissioners, enabling secure, shared access to a patient’s electronic health record.
Community pharmacyWe provide software to community pharmacies across the UK for managing and dispensing patients’ medications.
Community, children’s and mental healthWe’re helping NHS organisations deliver integrated care across community, children’s and mental health settings throughout the UK. Using EMIS Web, healthcare professionals are accessing, recording and sharing real-time patient information.
AcuteOur software is used by NHS trusts in a wide range of acute settings, including hospitals. From helping teams manage hospital pharmacies and prescribing to organising emergency care and electronic patient records, our systems are used across a range of departments.
Why visit our stand?Every NHS organisation is under pressure to deliver better healthcare, as efficiently as possible. Across the UK we’re helping organisations to do this - from individual GP practices to trusts to vanguard sites. We’re all about listening to your strategy and coming up with solutions that work for you: they can be as simple or as complex as they need to be to address each customer’s specific objectives. Visit our stand and start the conversation about the challenges you’re facing as an organisation, and how we can help.
Call: 0113 380 3000Visit: www.emishealth.comE-mail: [email protected]: @emishealthLinkedIn: www.linkedin.com/company/emishealth
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Sponsoring #iLINKSXAbout Forcare
Forcare was founded in 2006 with the goal of making a difference to interoperability in healthcare using Open Standards based on an IHE XDS/FHIR platform. Forcare envisage a seamlessly connected suite of information systems that create, manage and share clinical data, driving efficiency and ultimately enhancing quality of care. In December 2017, Philips enhances its clinical informatics portfolio with the acquisition of Forcare.
InteroperabilityForcare’s sophisticated IHE Open standards based interoperability platform lets you bring data from multiple sources and multiple vendors together, simplifying exchange and communication between different systems. In short, it helps you ensure the right data gets to the right device at the right moment.
Open standards ensures no tie to a particular vendor enabling flexibility and connections to a wide variety of systems. Forcare understands the need for keeping sensitive healthcare data in safe hands, which is why all products come with:
standards basedno vendor lock-ineasy connectivityreliable and scalablehigh-level securityfuture-proof platform
Share2CareForcare is proud to be associated with the Share2Care Health Information Exchange (HIE) used across Cheshire and Merseyside, providing many of the key components used within the solution.
Benefits of using ForcareIHE standards-based interoperability solutions provide the following main benefits:
Improving the quality of care by instant access to clinical information.Improving efficiency in care processes, saving time (instant access) and cost (time, transport) by providing an integrated single view on the patient’s longitudinal medical record.Support for Clinical Pathways and securing relationships with your clinical partners by providing a highly-valued information system, which supports their work flows.Patient-centric information access, demonstrating to your patients that care professionals spent their time caring for them – not chasing information.Maximum Patient Privacy protection through advanced role-based access control in combination with patient consent management.Future-proof and vendor neutral solutions through a strong focus on IHE standards-based interoperability giving back the freedom of choice to Forcare customers, allowing them to implement the best possible solution fitting their needs.
Patient firstForcare understands the challenges face in today’s complex healthcare environment and remains focussed on streamlined workflow, smooth data transfer between healthcare organisations.
Why visit our stand? Interoperability, Open Standards, FHIR, XDS, XCA, HIE’s, IHE are some of the key buzz words in today’s NHS digital strategy. Since its foundation in 2006, Forcare has been passionate about developing and deploying modular based solutions that today allows it to help NHS organisations deliver on this strategy. Visit the Forcare stand to learn more.
Call: 07375 024 942Visit: www.forcare.com/ukE-mail: [email protected]: @ForcareBVLinkedIn: www.linkedin.com/company/forcare-b-v-
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About Fortrus
Fortrus is an innovative technology provider specialising in the provision of managed service solutions that deliver digital transformation. Digital transformation is about revolutionising the way IT is procured, deployed, implemented and consumed.
Fortrus delivers digital transformation through outcome-based solutions, wrapped in a managed service. This approach reduces risk, ensures the most effective and innovative technologies, and provides guaranteed results.
By capturing outcomes, solutions and methodologies, the Fortrus Blueprint Enablement Capability ensures the latest technologies and innovations are delivered with proven value for money and to a fixed contractual outcome.
Fortrus invest in a user centric approach to new technology to improve end user experience and satisfaction.
2018 saw the launch of the Fortrus GDE Labs within the new Accelerator building, this serves as an innovation hub, providing artificial intelligence, machine learning, programme delivery and user-led software design and delivery.
Over the past 4 years, Fortrus has delivered the ‘Paperfree’ project for The Royal Liverpool and Broadgreen University Hospitals NHS Trust and continues to work with a number of other North West based organisations.
Fortrus has also revolutionised the way technology is purchased. A Digital Transformation Managed Service Framework was recently awarded to Fortrus, and is hosted via the Countess of Chester NHS Foundation Trust Commercial Procurement Department - (OJEU F/505/DTS/19/JF).
The framework is free to access and already used by a number of NHS Trusts in the North West. Giving public sector organisations a fast and effective way to procure best in the market solutions against desired outcomes. There is also the ability to set up revenue generating schemes for individual trusts as well as STPs.
”The Countess of Chester Hospital NHS Foundation Trust’s Commercial Procurement Service wanted to establish a Framework to enable and support digital transformation within the NHS and wider public sector. The purpose of this Framework is to enable a provider to supply both agile technological solutions and also harness and deliver scalable solutions developed at a local level, under a managed service.”
Andrew O’Connor, Director of Commercial Procurement Services at The Countess of Chester NHS Foundation Trust Hospital.
Why visit our stand?Come to the stand to find out more about the unique Digital Transformation Framework and ways in which the managed service approach can benefit the NHS. From commodity procurements through to a full managed service, we will explain how we work towards fixed outcomes in an underwritten business case. Using examples of regional projects that have delivered improved financial, operational and clinical results.
Get in touch
Call: 01438 310 179
Sponsoring #iLINKSX
Get in touch
Call: 01438 310 179Visit: www.fortrus.comE-mail: [email protected]: @FortrusLtdLinkedIn: www.linkedin.com/company/fortrus-ltd
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About InterSystems
At InterSystems we believe empowering healthcare to improve care matters.
Healthcare is changing rapidly, driven by new technology and new models of care delivery and funding. While health funding and delivery differs around the world, the goals are the same. Create high value, sustainable healthcare systems where the ability to pay for care balances demand and desired outcomes.
Our vision for this transformation is simple - empower care providers and connect care communities around clearly presented, easy-to-use, and comprehensive health information, embracing global standards such as HL7 FHIR.
Connected care is empowered careComprehensive patient information, managed by InterSystems healthcare solutions, brings providers and patients together in a seamless, coordinated, care and management experience. Our products combine complete information, intuitive workflow, and embedded analytics to:
Empower individuals - where care providers have the timely and accurate information, tools and services they need to efficiently manage workload, improve workflow, and make the best care and business decisions. Patients become more engaged in their care with access to a comprehensive view of their health information and services including appointments, prescription refills, and communication with clinicians.
Connect care communities - where knowledge-driven, evidence-based care can be provided seamlessly across organisational and disciplinary boundaries.
Enable responsive organisations - where healthcare professionals can work effectively as individuals and as part of a coordinated team, with powerful, reliable software that keeps everyone working cooperatively while adapting to ongoing change.
Customers depend on our products for innovation, high performance, scalability, reliability and insight. They know that no matter how much their organisations grow, InterSystems product and the solutions built on them will remain reliable, adaptable and responsive. InterSystems healthcare solutions are used by 500 million people worldwide, we know connected care is improved care.
Why visit our stand? InterSystems recognises the challenges facing the NHS and the need to rationalise and modernise the IT estates to support the NHS strategic objectives, including the development of new services, to contribute to improvements in care deliver and patient safety, to further reduce costs and increase productivity. Delegates could discover how InterSystems provides powerful and advanced capabilities:
Proven to be rapidly deployable in large single or multiple organisations.
Provides strategic interoperability which enables coordinated care delivery across a health economy.
Includes advanced analytics. Intuitive, web-based interface available wherever users have access to the Internet.
Cost-effective in terms of the depth of functionality provided and benefits delivered for the organisation, patients and staff.
Get in touch
Call: 01753 855 450
E-mail: [email protected]
Visit: www.intersystems.com/uk/
Twitter: @InterSystemsUK
LinkedIn: www.linkedin.com/company/intersystems
Sponsoring #iLINKSX
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Informatics Merseyside
Established in 2006, we have accumulated a wealth of knowledge and experience in harnessing the benefits of digital technology to help deliver better care, improve health and enable people to live life more independently.
Why work with us?We offer certified services, demonstrating our commitment to best practice.
We have over ten years’ knowledge and experience in healthcare digital technology and in managing and delivering change.
We have an organisation-wide commitment to making exceptional service the standard and continually monitor our performance.
We deliver economies of scale through reduced duplication, simplified processes and standards.
We work with over 200 qualified informatics experts who are highly skilled and continually developed to the highest digital technology industry standards.
We work in close partnership with you to tailor our service to your specific business and clinical needs.
We are delighted to have won and been shortlisted for several awards.
Organising #iLINKSXHello. We’re NHS Informatics Merseyside and we provide digital technology services and support to health and care organisations across the North West and beyond.
Our range of services
We provide a wide range of IT products and services which are delivered in accordance with best practice guidance and quality standards.
Business and clinical transformationCommunications, design and mediaConfiguration managementDesktop and mobile device managementIT consultancyIT securityIT trainingPrimary care data quality and supportProject and programme managementRegistration Authority (Smartcards)Service DeskStrategic IT leadershipSystem integrationSystem interoperabilitySystem supportTechnical supportVoice and data servicesWeb and SharePoint development
GP
Hospital A&E
5662
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Delivering IT support to a global standard
Our IT Service Desk has been awarded four-star certification by the Service Desk Institute (SDI), the only industry standards-based accreditation programme specifically designed to certify service desk quality.
To support our NHS IT users, we provide a Self Service Portal, which allows IT problems or service requests to be logged online, as well as providing access to a live chat facility, online forms and useful resources. From here, it is also possible to track the progress of any problems or requests you have logged, as well as adding any helpful notes for our engineers. For more information, visit: www.imerseyside.nhs.uk
GP
Hospital A&E
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GP
Hospital A&E
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Hello
IT TrainingDelivering a comprehensive ‘accredited’ IT Training Service
Our IT Training Service provides training on a wide range of business and clinical systems.
Training is designed and tailored according to your requirements and delivered flexibly, in ways which best suit your preferred learning style - whether on a one-to-one, classroom or interactive e-learning basis.Recently the service was awarded ‘Silver level 4’ Training Service Accreditation, providing assurance that our training services are being delivered at a nationally recognised standard. For more information, visit: www.imerseyside.nhs.uk
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The Innovation Agency is the Academic Health Science Network (AHSN) for the North West Coast, covering Cheshire, Lancashire, Merseyside and South Cumbria.
They are one of 15 AHSNs funded by NHS national commissioners to spread innovations which have been demonstrated to improve health and reduce costs; and they support health systems in transformation and improvement.
They work closely with other AHSNs in the AHSN Network to roll out national innovation and improvement programmes, as well as local programmes.
One of the products being spread nationally by the AHSNs is Heartflow, a piece of software that uses information provided by a CT scan to develop a computerised model of a patient’s coronary arteries. It is non-invasive and can calculate to what extent blockages in the arteries restrict flow.
Dr Tim Fairbairn, Consultant Cardiologist at Liverpool Heart and Chest Hospital NHS Foundation Trust, said:
“It’s transformational, I can’t imagine life without it. It gives us greater diagnostic certainty and a much better understanding of the patient and their disease process and that allows me to better manage that patient.
“If you care about trying to make a difference for patients it’s all about bringing in new technologies, new innovations and new forms of treatment. There are benefits for patients, for the doctor and for the institution itself.”
Find out more about the Innovation Agency and its local and national programmes at: www.innovationagencynwc.nhs.ukFollow on Twitter @innovationnwc
Pictured: Dr Tim Fairbairn of Liverpool Heart and Chest Hospital NHS Foundation Trust.
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Win with our word hunt!Every year, we give delegates the chance to win one of our fabulous donated prizes, which this year is a Fit Bit Charge 3!
To win this amazing prize, all you need to do is go on a word hunt by visiting each of the exhibitors to reveal their hidden code word.
Once discovered, please complete the table below, detach from this brochure and hand your completed form to a member of our iLINKS Innovations Event Team or leave it in the box provided on our Information Desk. All correct entries will be entered into our prize draw!
Good luck and happy word hunting!
Visit each of our exhibitors to reveal their hidden code word! Write it in the table for your chance to win! Don’t forget to leave your contact details!
Competition#iLINKSX
Your name:
Job title:
Organisation:
Tel:
E-mail:
Informatics Merseyside
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Thank you #iLINKSXA special note of thanks to all those supporting iLINKS X!
Informatics Merseyside
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Your feedback #iLINKSXWe hope that you have enjoyed iLINKS X. To help inform future event planning, we would greatly appreciate your feedback on your experience today. Please spare a moment to complete the form below, answering as honestly as you can. All completed forms will be entered into a prize draw for a chance to win an iPad Air, which has been donated for this year’s event. Whilst your contact details will be used for the purposes of the prize draw, all feedback and comments are anonymised for use in reporting and any future advertising.
Your contact details*Please complete this section should you wish to be included in the prize draw competition.
Your name:
Job title:
Organisation:
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Continued overleaf >
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Your feedback cont’d...Overall Excellent Good Ok Poor
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Once complete, please detach from this brochure and hand your completed form to a member of the iLINKS Innovations Event Team or leave it in the box provided on our Information Desk.
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My notes #iLINKSX
Designed by NHS Informatics Merseyside
Celebrating 10 years of iLINKS Innovations With special thanks to all of our delegates, speakers, sponsors and exhibitors
We iLINKS
