Three Weddings and a Funeral☺

Chris Brown Senior Project Manager for Viper360

17 years experience in IT Healthcare

Specialist in delivering large complex solutions

Delivered Northern Ireland ECR solution

3 Go Lives in June 2017, and this is the story……..!

The ReStart background

11 yearsinteroperability

experience

The ReStart background

1000+Healthcare interfaces

Existing Market Place

Interoperability Solution Gap

Early Adopters…..

• Development Partnerships

• Inexpensive (Budget Conscious) solutions

• Rapid deployment

• Evidence of a fast return on Investment

• All detailed in the individual contracts

Early Adopter Partnerships

The Brief…

• No data repositories

• Utilise the TIE

• Real time data retrieval

• High speed and high performance

The Issues …. • Ever changing requirements

• New sponsor users

• Changing technology needs

• Changing end user needs

• Changing Governance needs

…and no real pressure to go live

The ReStart Response

• Worked with the clients to deliver functionality

• Managed the contents of the development plans

• Gained more End User and Clinical User Engagement

• Educate the clients that “enough was enough” in terms of functionality

The Everlasting Issues... The Jump Start

• ‘Biting off more than they can chew’ at the start

• A lack of clinical sponsorship

• Though there’s a Vision, “what do you really need?”

• Information Governance involvement – Enough Said

• Internal resource availability

The 5 Absolutes ….

Deliver small phases but think the BIG solution

Have comparable programme experience – NHS/Clinical

Limited shareholders in the initial phase

Defined timescales and scope

Benefits realisation plan

The Targets

3 x Viper360®

Reference sites By 30th June

Mission Impossible

Our Objective – 3 Sites live before the end of June 2017

Lets do whatever we need to, to get them over the line..

Did we do it?...

Client 1 – Went Live 23rd June

Client 2 – Went Live 27th June

Client 3 – Went Live 29th June

Three Weddings….

They all had their

Big Day!!

The ‘Funeral☺’

Our poor Development Manager…

He had this recurring dream!!

Lessons Learnt• The client is always right, even

when they are wrong ☺

• Partnerships

• Relationships need to be protected

• More advice and direction for the clients project team• IG / Consent / Security /

Requirements / Engagement

Lessons Learnt• Earlier engagement with

clinical end users is paramount

• More safety ‘gates’ in the project management process

• More technical-to-technical resource contact required

Proved Success

All three sites have moved forward with funded Next Phases

Client 1 – delivery by 30th September

Client 2 – delivery by 30th October

Client 3 – delivery by February 2018

Rapid … Affordable … Flexible

Thank you. Any questions?