Three Telecom "Power Moves" for 2014
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Transcript of Three Telecom "Power Moves" for 2014
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3 Telecom “Power Moves” in 2014
Presenter: Leo Berz, Director Professional Services, Telecom – Ecova, Don Hobbs, Director of Product Management, Telecom Solutions – EcovaDate: 02/19/2014
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Agenda
The Full Scope of Managing Telecom
Zeroing in on the Power Moves
Q&A/Open Discussion
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9 Telecom Lifecycle Management EssentialsMOBILE • VOICE • DATACOM
The Full Scope of Managing Telecom
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3 Power Moves for 2014
1. Evaluate and Plan Technology & Policy
2. Optimize Services
3. Develop Your Vendor Strategy
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Evaluate and Plan Technology & Policy
Business & End User Needs
Current Architecture
Planned Business Changes
Business Continuity
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Business & End User Needs
Services
Capacity
Applications
Access
– Type User Device
– Mobility
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Current Architecture
Voice
– TDM or VolP
– Dedicated or Switched LD
– Adjunct Services
– AC Messaging
Data
– Public or Private Backbone?
– Infrastructure Limitations
– Data Center or Cloud
Wireline
Wireless Device Types Security and Application Access Liability and Payment
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Planned Business Changes
Expansion and Contraction
– Organic Growth
– Mergers and Acquisitions
Point of Sales
E Commerce
Telecommuting
New markets
Expanded Product Lines
Regulatory
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Business Continuity
Impacts
– Outages
– Data Breeches
– Loss of Data
Location/Application Criticality
Customer SLAs
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Technology & Policy POWER MOVE Benefits
Strategic Guidance
Align with Business Needs
Uniform Corporate Approach
Budgeting Framework
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Optimize Services
MOBILE • VOICE • DATACOM
Inventory Capture
Service Validation
Utilization Analysis
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Inventory Capture
Services by
– Location or Employee
Circuit ID/Number
– Speed & Service Type
– Features & Associated Elements
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Service Validation
Working? (Functional)
Doing What? (Purpose)
Why Needed? (Rationale)
Can Multiple Functions Share? (Efficiency)
Is There a Better Technology to Eliminate This Service?
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Utilization Analysis
Voice
– Quantity of Lines/Trunks Needed
– Type of Lines/Trunks Needed
– Dedicated Versus Switched LD Access
Data
– Average & Peak Saturation
– Mix of Private & Internet Circuits
Wireless
– Device Types
– Voice & Data Plans
– Features
• International Roaming• Text
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Optimize Services POWER MOVE Benefits
Better Network Performance
Eliminate Unnecessary Services
Faster Resolution of Service Issues
Better Positioned for Sourcing
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Procurement Strategy
Analyze Historical Spend Profile
Review Contractual Environment
Develop 3-Year Plan
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Analyze Historical Spend Profile
Vendors
– CLECs, RBOCs, etc.
Service Types
– Local, LD, Data, Wireless, Other
Geography
– Region, Site
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Review Contractual Environment
Contract Details
– Term Length & Expirations
– Commitments & MARC
– Renewal
– Pricing
– Language & Protections
Capability & Situation
– Overlapping Vendors?
– Relationships with Vendors (Too Comfy, None?)
– Internal Sourcing Skills
– Budget & Resources
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Develop 3 Year Plan
Identify/Prioritize Goals for the Next 36 Months
– Business Enhancements
– Expense Reductions
– Technology
Establish Timing of Procurement Events
Select Procurement Tools & Methods
Identify Strategic Vendors
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Power Move Benefits
Better Network Performance
Eliminate Unnecessary Services
Faster Resolution of Service Issues
Better Positioned for Sourcing
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Procurement Strategy POWER MOVE Benefits Reductions in Cost
Improved Vendor Relations
Network Stability
Less Stress
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Making Your Plan
During 2014 We Will…
Evaluate & Plan Technology
Optimize Services
Develop Your Contract Strategy
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Q&A
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Thank You for Attending