Newsletter

Few building services projects today depend on a single HVAC technology. Effective integration, covering equipment, controls and service support, is vital to deliver efficient, high quality solutions.

To address this need, over the coming months we will be introducing a more integrated ap-proach to air conditioning sales and customer support in the UK, based on our comprehensive ranges of leading Carrier, Toshiba and CIAT brands.

Our aim is to harness the enormous strengths of our brands in terms of technology and in-depth knowledge, backed by best-in-class technical and customer support, to provide you with a total

HVAC solution for all building requirements.The aim is to give customers seamless access to

all TCUK products, with dedicated sales teams for each brand, but working together to cover the spectrum of project needs.

It is not all going to happen overnight, but we have begun. We invite you to join us on this journey. Our aim is simple: To deliver the best products and customer support in the market, to help your business succeed.

This launch edition of our new-look bi-monthly Newsletter gives you a snapshot of the many exciting developments underway - and to come.

TCUK are proud to confirm our lead sponsor-ship of SkillFRIDGE, the national competi-tion for young air conditioning engineers designed to raise skill levels and standards across the industry.

The company has confirmed its support for for the next three years, bringing the Carrier, Toshiba and CIAT brands together to back this important industry initiative.

We are actively involved, organising a pro-gramme of training courses around the coun-try to help students prepare, with members of our experienced technical team taking part in the judging process for competitions.

The training, led by Neil Wooldridge and Nathan Ormson, covers technical knowledge and practical skills in relation to residential and light commercial air conditioning.

We are also providing the test rigs that will be used to test students’ skills in SkillFRIDGE competitions. The rigs are based on fully functioning Toshiba digital inverter or super digital inverter air conditioning split systems.

David Dunn, TCUK’s managing director of sales, said: “SkillFRIDGE is a fantastic initiative, and it challenges and rewards young trainees

to improve their skills and knowledge, and pursue excellence. We are delighted to once again be supporting the competition, and look forward to the various SkillFRIDGE events planned over the coming year.”

He added: “As a global leader in air condi-tioning, TCUK believes a key part of our role is to support and encourage the industry to improve the level of knowledge and skills. It is obviously in everyone’s interests to raise the bar, from the quality of design and installa-tion through to commissioning and ongoing

servicing and maintenance, throughout the equipment life-cycle.”

The company’s support for SkillFRIDGE is part of a long-term programme aimed at raising skill levels across the industry. This includes technical training for customers via classroom-based courses and CPDs, and the recently introduced online training modules, that can be accessed and completed at any time by busy installers.

“We wish the students taking part all suc-cess in the finals at the NEC in November.”

TCUK backs SkillFRIDGE as lead event sponsor

www.toshiba-aircon.co.uk www.carrieraircon.co.uk www.ciat.uk.com

David Dunn, managing director of sales, TCUK

Delivering a total solution for HVAC projects

THREE LEADING BRANDS – ONE TOTAL HVAC SOLUTION

Carrier supplies bespoke chillers for Elizabeth Line

Carrier is supplying bespoke high-perfor-mance, high-efficiency chillers for London’s Elizabeth Line project to meet its cooling needs and the stringent fire safety materials standards required for use underground.

Fifteen customised AquaSnap® air-cooled liquid chillers with Greenspeed Intelligence® will provide resilient, reliable cooling for new Elizabeth Line stations at Tottenham Court Road, Paddington, Woolwich and Farringdon.

Strict requirementsCarrier’s UK team worked closely with our chiller research and development centre in Montluel, France, to develop a solution that met the strict fire prevention requirements for the project, due to its underground location.

The bespoke chillers are equipped with zero halogen, low-smoke insulation and cables, and finished with specialist paint, all formulated to emit very low smoke and/or fumes when exposed to heat or flame.

The changes to the standard factory specifi-

cation required detailed research on alterna-tive components and their application. For example, the requirement for zero halogen, low-smoke cables required a completely new chiller wiring loom.

Matthew Maleki, Carrier product manager who headed the compliance project, said: “The specification was challenging and there were no standard factory-produced chill-ers available that were compliant. Carrier’s technology specialists were very innovative, and we worked closely with them to develop a custom-made chiller that met all of the re-quirements, and provides efficient and reliable cooling with proven Carrier technology.”

Carrier’s AquaSnap 30RB chiller is based on highly-reliable rotary scroll compressors running on refrigerant R-410A, a quiet-running AeroAcoustic™ fan system, and high-efficiency microchannel condenser coil technology.

Toshiba supplies specialist VRF for Crossrail, see page 4.

Nancy Jonsson, Carrier’s sales director, is a graduate Mechanical Engineer from Imperial College and has 20 years’ experience in senior positions within the HVAC industry in both product and com-mercial sales management.

Nancy has particular expertise in renewables and heating technology, equipping her to help custom-ers achieve reductions in building car-bon emissions through the use of high efficiency Carrier products and systems.

“Carrier is one of the few sup-pliers genuinely able to meet all equipment and control require-ments for HVAC projects, from the simplest up to the most complex, large-scale application,” she says.

“Specifying the right systems, and ensuring they work optimally together under intelligent control, can make a huge difference to overall building performance and transform a company’s carbon footprint.”

Contact Nancy on 07966 137259 or email nancy.jonsson@utc.com

Meet Carrier’s Nancy Jonsson

New Carrier catalogue now available Spanning 940 pages, Carrier’s new catalogue contains up-to-date information on our comprehensive range of high performance, high efficiency equip-ment for commercial and industrial cooling, heating, air movement and control.

It provides specifiers, designers and contrac-tors with an indispensable source of technical and application information, with useful at-a-glance summaries of Carrier products available

for key sectors. These include commercial offices, hospitals, hotels, data centres, distribu-tion centres, cultural sites, industry and marine applications.

Options are outlined for each product, with guidance on equipment assembly, installation and commissioning.

The catalogue is available in hard copy, or as a digital download for use on a PC, tablet or smart phone. To obtain a hard copy, please call Karen Britzman on 01372 220 220 or email Karen.Britzman@utc.comTo download a digital copy, follow this link:http://www.carrieraircon.co.uk/wp-content/uploads/Carrier_Catalogue_2018_2019.pdf

www.carrieraircon.co.uk

Fifteen bespoke Carrier Aquasnap chillers are being installed in London’s new Elizabeth Line

© Crossrail Ltd. Reproduced with permission

Keeping track ofEcoDesign changesCarrier has published two new guides to the EcoDesign Direc-tive to update customers on the implications of the legislation for HVAC equipment.

The regulations introduce new minimum efficiency requirements for new chillers, heat pumps and Air Handling Units as a means of reducing energy use by buildings and industrial process cooling plant. Download the guides here: https://www.carrieraircon.co.uk/eco-design/

Twickenham debut for Carrier’s new highefficiency AquaForce Vision 30KAV chiller Carrier’s UK launch of the new AquaForce Vi-sion 30KAV chiller took place at Twickenham Stadium in June. As well as learning more about the high performance, energy-effi-cient chiller range, customers had a chance to meet international rugby superstars – former England captain Will Carling, Welsh captain Scott Quinnell, and former England player and television celebrity Ben Cohen.

Although fresh off the launch-pad, the 30KAV has already been shortlisted in the prestigious Air Conditioning Product of the Year category of the Cooling Industry Awards 2018, the finals of which take place at The Hilton, Park Lane, in September.

Optimal operationEquipped with variable-speed screw com-pressors and variable-speed fans, as well as optional variable-speed pumps, Carrier’s AquaForce Vision 30KAV automatically ad-justs the cooling capacity and water flow to perfectly match variations in the the build-ing or process load. The result is optimal operation at both full load and part load.

The chillers have a SEER of up to 5.5 in cooling mode, and an Energy Efficiency Ra-tio (EER) of up to 3.49 at full load. The 30KAV offers energy efficiency up to 40 percent higher than the 30GX range with the same footprint.

Presenting the range to leading UK consultants and contractors, Carrier sales director Nancy Jonsson said: “We believe the new chiller is ideally suited to meet UK requirements, delivering outstanding energy efficiency across the range. The com-ing introduction of an HFO version later this year adds a further exciting option for end users keen to future-proof their buildings and achieve the highest environmental standards.”

Wide applicationsOperating at external temperatures ranging from -20°C up to 55°C and negative water temperatures, 30KAV is an ideal solution for a wide range of sectors. From large-scale offices, hotels and healthcare facilities to data centres and industrial projects, 30KAV delivers outstanding energy savings.

The chillers are equipped with latest Car-rier technologies, including: The new 06Z variable-speed screw compressor; 6th gen-

eration Flying Bird® Fan with EC motor; 3rd generation Novation® micro channel heat exchangers, with a unique W coil design built in a single piece.

The AquaForce Vision 30KAV also features Touch Pilot® control with a colour touch screen user interface in 10 languages and additional functions, such as Carrier’s smart energy monitoring to provide customers with smart data and optimise energy sav-

ings under real conditions. The chiller can be connected to Carrier’s remote monitor-ing centres where Carrier engineers can analyse data and optimise chiller perfor-mance remotely.

The AquaForce Vision PUREtec™ 30KAV-ZE version, designed exclusively for ultra-low global warming potential (GWP) refrigerant HFO R1234ze, will be available in later this year.

Above: Carrier’s sales director Nancy Jonsson presents the new chiller

Right: Rugby lumi-naries Will Carling, Scott Quinnell and Ben Cohen were the celebrity guests

Below: The 360° experience gave a dazzling insight inside the virtual

www.carrieraircon.co.uk

Specialist Toshiba VRF will cool London’s CrossrailToshiba has developed a specialist VRF air conditioning system for the Crossrail project, to provide high resilience cooling for its new underground facilities.

The system was developed by a project team made up of representatives from Toshiba and Crossrail engineering staff, which provided the solution for contractor Laing O’Rourke. The system will be used to provide a high quality temperature-controlled environment in ticket halls, station control centres and equipment rooms.

Key design challenges were meeting London Underground’s strict fire safety requirements, and integrating refrigerant leak detection and management systems to ensure the safety of workers and the public.

Also important was the ability to deliver fine

control of temperatures to ensure a stable environment for people and equipment, with low power draw on equipment start-up.

After analysing the required specification, and identifying variances with existing stan-dard air conditioning systems, the partners developed and tested a bespoke system to meet the precise requirements.

Constant monitoringThe system is equipped with Toshiba’s new integrated LD2 refrigerant leak detection and management technology, which constantly monitors refrigerant charge in relation to performance. In the unlikely event of a leak, it sends an alarm signal and automatically isolates the site of the leak, preventing further loss.

Toshiba is the first air conditioning company in the UK to introduce a new water-based condenser coil protection option that improves air conditioning efficiency and ex-tends equipment life, while help-ing to protect the environment.

Standard condenser treat-ments contain volatile organic compounds (VOCs), which are solvents known to be harmful to the environment and hazardous to human health.

The new water-based coat-ing, made by Bronz-Glow, does not contains VOCs yet is highly effective in protecting copper and aluminium used in coils from corrosion.

Total coverageIt is available on condensers across the company’s range, covering VRF, multi-split systems and indi-vidual split units.

Toshiba recommends its use where equipment is located in coastal regions and industrial and urban areas subject to high levels of nitrogen oxide, nitrogen dioxide and sulphur. High con-centrations of these compounds can exist within three miles of the coast and high intensity urban and industrial areas.

The coating contains a stainless steel-based pigment that forms a barrier between the surrounding air and the metal of the condenser coil. In the event of a breach, the coating can be repaired on-site to maintain protection.

First for Toshiba with new non-VOC condenser protection

Order direct via new Toshiba websiteToshiba has launched a new website enabling installation companies to order equipment 24-7, with next day delivery direct to site, depending on when the order is placed. Equipment available includes Toshiba’s full range of split systems, such as the Mirai entry-level inverter systems, the Suzumi residential inverter-based range Digital Inverter (DI) and Super Digital Inverter

(SDI) high performance heat pumps, and the Da-iseikai for outstanding air quality. Toshiba makes clear that although you don’t need an account, the site is designed to assist installers to have easy access – simply select the units and acces-sories required, confirm the order and make payment.

Toshiba then arranges delivery anywhere in the UK. Visit the site at:www.toshibaaircondirect.co.uk

www.toshiba-aircon.co.uk

Toshiba’s R32 roadshow updates customers across the UK and Ireland on roll-out plans

Air conditioning installers can now access high quality technical training online using a new portal developed by Toshiba.

It enables customers to learn at their own pace, in order to qualify for Toshiba’s industry-leading seven year warranty. Users have their own training account which records courses completed.

Access the training portal here: https://training.toshibaac.co.uk

Toshiba held a series of highly successful customer events across the UK and Ireland to launch our move to R32 refrigerant for split and multi-split systems.

Coinciding with the start of the World Cup, the Toshiba R32 Roadshow had a football theme, with events staged at iconic football grounds, including Chelsea’s Stamford Bridge in London, Villa Park, Aston Villa’s ground in Birmingham, Old Trafford, home of Manchester United, Ashton Gate, home of Bristol City, and Croke Park in Dublin, home of the Gaelic Athletic Association.

Key messagesToshiba distributor Cool Designs Limited also held two events, in Glasgow and Newcastle, where the roadshow culminated, supported by the Toshiba team to ensure continuity of key messages.

David Dunn said: “Having looked in detail

at the current options, we believe R32 is the best alternative as the industry makes the transition away from high Global Warming Potential (GWP) R410A refrigerant. R32 is less expensive and better for the environ-ment, but its A2L classification means that, although non-toxic, it is mildly flammable.”

He added: “Our priority is to ensure the highest standards of safety for all Toshiba installa-tions, and to this end we will be supporting customers with a contribution towards training through the rewards portal in readiness for the new flamma-bles hands-on-training course to ensure a successful transition, and that it is achieved as safely and cost-effectively as possible.”

Toshiba’s Super Digital Inverter (SDi)

and Digital Inverter (Di) are being offered pre-charged with R32 now, giving custom-ers access to this high-performance, lower GWP option. R410A-based equipment will continue to be sold until existing stock runs

out in the Autumn.

World Cup promoContinuing the roadshow’s football theme, the company used the events to announce a special World Cup incentive scheme, offering customers double Toshiba Reward points on orders placed and invoiced from the start of the World Cup for as long as England remain in

the competition.To qualify, customers must be registered

on the Toshiba Rewards website. Follow this link to register: www.toshibarewards.co.uk

Update your skills online

Bannatyne Club chooses Toshiba VRF

Bannatyne Spa in Peterborough has been equipped with a state-of-the-art Toshiba heat recovery air conditioning system as part of a major refurbishment. The installation, involving eight Toshiba 3-pipe SHRMe VRF and 2-pipe SMMSe VRF condensing units, was carried out by Toshiba T7 Warranty Partner Ventec Services Ltd and supplied by Cool Designs.

www.toshiba-aircon.co.uk

CIAT UK has supplied four high specification, large capacity air handling units (AHUs) for Bristol Airport’s upgraded West Terminal.

To ensure an excellent indoor environment for passengers and staff, the air processing system within the CIAT Airtech air han-dling units is equipped with active carbon filters to maintain the highest air quality.

Heat recoveryThe units are equipped with a high efficiency heat recovery system to capture energy from exhaust air and return it to the building, saving running costs and reducing carbon emissions. Inter-nal AHU components are treated with an impermeable coating to resist corrosion.

Key components such as through-wall unions, safety latch-es, handles, inspection windows and seals, have been developed and designed in-house by CIAT.

Adam Hardacre, sales manager at CIAT UK said: “The original units at the site were made by CIAT, and had performed impeccably over many years. When they came up for replacement, it was a natural choice on the part of the airport to opt for the latest CIAT units.”

He added: “The Airtech range is fully modular and provides a num-ber of options in order to meet specific requirements for almost any commercial and industrial application.”

Advanced CIAT AHUs chosen for Bristol Airport

www.ciat.uk.com

The launch earlier this year of CIAT’s new range of high-performance, competitively-priced DX air conditioners alongside its established airside products significantly extends the company’s offering, and opens up opportunities for installers.

The range covers air conditioning systems for domestic and light commercial applica-tions, including portables, high-wall splits, floor-mounted consoles, under-ceiling units, cassettes, ducted units, plus a range of multi-split outdoor condensing units.

CIAT split systems are all based on inverter technology to offer excellent comfort and energy efficiency.

Stella performanceThe new Stella high-wall split system offers full reversible operation under inverter con-trol, Wi-Fi enabled control and monitoring. The high-efficiency unit has Seasonal Energy Efficiency Ratio (SEER) values in excess of 7 and Seasonal Coefficient of Performance (SCOP) values all above 4, putting it in the top rank of modern split systems.

Built-in Wi-Fi connectivity allows the system to be controlled via a smart-phone, tablet or pc from anywhere. It is equipped with a refrigerant leakage detection system, which alerts users in the event of loss of refrigerant or compressor overload, so nec-essary remedial action can be taken.

The Mambo small commercial range of floor-standing console air conditioners fea-tures full inverter control and reversible heat pump operation. The units are highly flex-ible, with two air outlets and four air inlets, and can be sited on a wall or under a ceiling.

Heat pump cassetteCIAT’s new Salsa cassette heat pump air con-ditioner has a 360 degree air-flow design to ensure even temperature distribution across a room, without creating draughts for occu-pants. A ventilation motor can be added in a connected fresh air duct to further improve air quality.

The new slim CIAT ducted range offers nominal cooling capacities from 3.52kW to 15.54kW and heating from 3.8kW to 17.6kW. Fully reversible and with in-built inverter control, the system offers a wide static pres-sure range, with a maximum static pressure of 160 pascals for high performance and energy efficiency.

Condensing unitsCompleting the range is a series of CIAT multi-split outdoor condensing units, with options capable of serving between two and five indoor units. They can be multiplexed in combination to offer high performance, compact cooling and heating for any size of project.

New DX range opens fresh opportunities for installers

CIAT’s new fixed-speed screw chillers offer three levels of energy efficiencyCIAT has introduced the new POWERCIAT range of fixed-speed, air-cooled screw chillers, available in capacities from 270 to 1500kW.

The range offers a variety of cooling solu-tions in 18 different sizes and three levels of efficiency, with a Seasonal Energy Efficiency Ratio (SEER) up to 4.5 and Seasonal Energy Performance Ratio (SEPR) up to 6.3.

“The new POWERCIAT range is designed to offer maximum energy efficiency in both comfort cooling or process cooling applica-tions,” said Eric Pollet, product manager, HVAC Europe, CIAT.

“Three levels of efficiency are available to suit different applications and customer needs, offered in standard, high-efficiency and premium versions.”

The standard version is equipped with a fixed-speed screw compressor and fixed-speed fans. With high full-load energy efficiency, it is optimised to meet process cooling requirements, reaching a level of SEPR up to 5.7.

The high efficiency (HE) version is equipped with fixed-speed screw compres-sors and variable-speed AC fans. Attaining a SEER of up to 4.4 and a SEPR up to 6.2, it offers an economical solution for process

cooling and comfort cooling applications.The premium version (XE) is based on

fixed speed screw compressors and EC fan technology. This version provides cost-ef-fective performance, achieving a SEER of up to 4.5 and a SEPR up to 6.3, and is aimed at both process cooling and comfort cooling applications.

The range is equipped as standard with the latest generation low-noise fans. Variable-speed fans, standard equipment on HE and XE versions, adapt to the air flow of the unit and eliminate start-stop noise

during part-load operation.Three additional options are offered for

noise sensitive environments, with sound reductions up to -12 dB(A) with the super low noise version.

Equipped with a hydraulic module, POWERCIAT provides an all-in-one solution that is designed to be installed quickly, with minimum space requirements.

A total heat recovery option is also available, enabling thermal energy to be reclaimed for use in hot water production up to 60°C.

www.ciat.uk.com

CIAT UK’s new website hascomprehensive data and technical support for its ranges of air con-ditioning, heating, refrigeration, air movement and heat exchange products. A section on CIAT services explains how post-installation sup-port by the company’s specialists can add value to projects by opti-mising systems for energy efficiency and occupant comfort.Visit www.ciat.uk.com

Epure Dynamics delivers pristine air quality for high performance buildings

CIAT’s Epure Dynamics® is a new indoor air quality (IAQ) system designed to deliver exceptional comfort conditions with an assured level of air purity for building oc-cupants.

It uses a network of calibrated air quality sensors connected to a Smart CIATControl system to continuously measure the concen-tration of particulates in the air. If the con-

centration in a space exceeds a pre-set level, the system activates the unit’s purification mode, switching on the Epure filtration sys-tem, which has a filtering surface 11 times greater than that of conventional filters.

PurificationIn purification mode, the unit continuously recycles and filters the air until air quality achieves the desired level. The cleaning process normally takes from a few minutes to half-an-hour, depending on the volume of the space and level of contaminants.

Paul Smith, CIAT UK sales manager, said: “The focus on improving IAQ is growing in the UK. CIAT’s Epure Dynamics system can help address this need, and assure end-users of a high-quality and productive indoor environment.”

Newsletter

TCUK brands Carrier, Toshiba and CIAT have been shortlisted for no fewer than eight awards in the prestigious Cooling Industry Awards 2018.

The competition culminates at The Hilton Hotel on London’s Park Lane in September, when the winners will be announced at a gala evening event attended by leading lights from the industry, including consultants, specifiers and end users.

FinalistsThe following TCUK products and initiatives are shortlisted:TCUK Near-miss Accident Reporting Tool: Air Conditioning Innovation – Components / Peripherals / Processes category;Carrier Aquaforce Vision 30KAV Chiller: Air Conditioning Product of the Year – Chillers category;Toshiba Heat Pump-based Air Curtain: Air Conditioning Innovation – Cooling (non-chillers) category. Also shortlisted in Environ-mental Collaboration category.CIAT’s Epure Dynamics Indoor Air Quality Management System: Air Conditioning In-novation – Cooling (non-chillers) category.Toshiba’s LD2 Total Refrigerant Protection System: Air Conditioning Innovation – Com-ponents / Peripherals / Processes categoryCIAT and Toshiba’s Floway DX: Air Condi-tioning Product of the Year – VRF, Splits and Other Cooling category;Toshiba Smart Cassette: Air Conditioning

Product of the Year – VRF, Splits and Other Cooling category.

Established by RAC magazine with the back-ing of High Street retailers 20 years ago, the Cooling Industry Awards are widely regarded as the most prestigious and respected of the annual UK awards events.

Entries are assessed by independent judg-ing panels made up of industry experts in their fields.

David Dunn said: “It is very pleasing that so many TCUK initiatives have been recognised and shortlisted in these national awards, particularly as the entries cover a broad spec-

trum involving new technology, health and safety and collaborative projects. It is doubly pleasing that this recognition comes from our peers in the industry, among them consul-tants, contractors and end users.

Talented teams“It reflects a lot of work, creativity and dedica-tion by our hugely talented teams in TCUK and the wider group. Congratulations and thank all to all those who have contributed to this achievement. We look forward to the finals event in the Autumn, when the winners will be revealed.”

TCUK shortlisted for eight awards in the Cooling Industry Awards 2018

Need more information?Our dedicated support teams can help. Call or email to connect with us, or visit our brand websites.

CarrierCall: 0870 397 2184Email: salesenquiriesUK@carrier.utc.comWeb: www.carrieraircon.co.uk

CIAT UKCall: 01372 220251Email: sales@ciat.utc.comWeb: www.ciat.uk.com

ToshibaCall: 0845 8508924Email: sales.support@toshiba-ac.com

For pre-sales support on projects:Email: projects.uk@toshiba-ac.comWeb: www.toshiba-aircon.co.uk

THREE LEADING BRANDS – ONE TOTAL HVAC SOLUTION