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C AT H E R I N E T H O M A S

OBJECTIVE

TO HELP AN ORGANIZATION MAINTAIN AND IMPROVE ITS REPUTATION BY CONTRIBUTING ENERGY AND PERSONALITY WHILE APPLYING MY EDUCATION AND COMMON SENSE.

EDUCATION

June 2015 |Cal Poly; San Luis Obispo, CA

MPP (Masters of Public Policy) 2012-2013|Wayne State University; Detroit, MI

MA Public Policy Program May 2012| Wayne State University; Detroit, MI

Graduated with a BA in Political Science, minor in Nutrition

GPA of 3.73 in Political Science

GPA of 3.68 in Nutrition

LICENSES AND CERTIFICATIONS

January 2015 | Covered California, CA

Certified Enrollment Counselor Certification November 2013 | Institute for Strategic Funding Development; Santa Barbara, CA

CFRE Grant Writing Certification August 2000 | Bellevue Beauty School; Bellevue, WA

Cosmetology License

PROFESSIONAL OVERVIEW AND EXPERIENCE

Administrative Services Officer II | San Luis Obispo County Health Agency, Animal Services Division | San Luis Obispo, CA

Supervise administrative and fiscal staff.

Create and prepare quarterly reports and the annual budget.

Analysis and projections of expenditures and revenue; recommendations on allocations of funds and personnel; review and consultation with division and agency management staff.

Create narrative, graphical and statistical reports.

Review, analyze, and recommend organizational policies and procedures for division operations; participates in the development of new or revised programs, systems, procedures, and methods of operations; consults with and advises division personnel; makes recommendations; reviews and evaluates the implementation of changes.

Respond to requests from the public and other governmental and private entities for organizational, technical, operational and administrative information about the division.

Project Coordinator | San Luis Obispo County | San Luis Obispo, CA

Oversee a $100,000 grant to perform outreach and enrollment for Medi-Cal.

Improved knowledge and understanding of healthcare resources clients and County Staff by collaborating with multiple County service departments, non-profits, and organizations.

Develop and produce quarterly project reports sent to the State of California.

Reduced the uninsured rates by enrolling Consumers of County Services in Medi-Cal (Medicaid).

Understand and interpret healthcare laws, eligibility requirements, and successfully communicate that information to the public, clients and County staff.

Create press releases, education material, information packets, and other resources intended to inform clients and staff members of the healthcare laws and the services this grant provides.

Graduate Intern | San Luis Obispo County | San Luis Obispo, CA

Increased cultural competency for County Staff by creating and writing a quarterly Cultural Competence Newsletter.

Assisted in the creation of the MHSA (Mental Health Services Act) Annual update and Three Year Plan by collaborating with program supervisors and finance staff.

Encouraged community engagement with community outreach activities, such as stakeholder meetings, community activities and forums to connect the community with the Behavioral Health team.

Attended and participated in community stakeholder meetings by organizing policy evaluations, demographic reports and program presentations.

Created reports used for local and state reporting and grant review. Campus Coordinator | CSU LA HIEP | San Luis Obispo, CA

Informed and educated the college community on the Affordable Care Act.

Increased the college communities understanding of the new healthcare laws by coordinating and hosting outreach events on and off campus.

Created and conducted presentations for groups of 5 to 300 people.

Generated leads for future enrollment with the Covered California insurance marketplace.

Youth Mentor | A Step Ahead Group | Oak Park, MI

Enhanced communication, group engagement and cultural competency to Title 1 (at risk), intercity k-8th graders by mentoring them in an after school environment.

Collaborated with teaching staff in creating behavioral and academic evaluation records to update administrative personnel used to assess both student progress and intervention need.

Increased student’s sense of self and community by creating and participating in recreational, educational and engaging lesson plans for up to 40 students

Personal Meal Planner | Kevin Carrico | Royal Oak, MI

Reduced the weight of client by over 25lbs by facilitating meal planning and purchasing activities.

Encouraged weight loss and activity goal setting and accomplishment by tabulating weekly reports that detailed the patient’s nutritional and caloric totals.

Enhanced the client’s knowledge on healthy food choices and lifestyle changes. Bartender/Waitress | Andiamo Italia West | West Bloomfield, MI

Served up to thirty customers simultaneously in a fine dining atmosphere.

Maximized the customers’ dining experiences by having detailed knowledge about cuisine and beverage options.

Provided cleaning and facility reconfiguration specifications pursuant to daily demands.

Superseded customer and management expectations by delivering superior service.

Administrated client service activities in a customer-focused environment. Dental Assistant | Oakridge Dental Center | Rochester, MI

Provided lab and radiological services to clients.

Increased awareness and options by educating patients about treatment plans and protocols.

Sanitized the care environment in accordance with State of Michigan Health Regulations.

Management| Hair Masters | North Bend, WA

Managed 10 staff while also maintaining my role as full time hair stylist.

Increased salon organization by managing staff, appointments, bookkeeping, and product orders.

Organized and headed staff meetings to understand the needs of the staff to create a healthy and successful work environment.

Upheld a clean and organized atmosphere for clients and staff.

ACTIVITIES

Teaching Assistant | California Polytechnic University | San Luis Obispo, CA

Responsible for grading student essays and exams.

Oversee class when professor is not present.

Provide support and information to students. Heidelberg Project ACES 2 Teacher | Detroit, MI

Introduced students to green practices by utilizing creative mediums.

Taught underrepresented populations to increase academic achievement.

Increased community and self-awareness through organizing community based projects.

Charity Event Assistant | Royal Oak, MI

Orchestrated a fundraising and community connection event, which raised $2,500 for mission driven activities.

SKILLS AND ABILITIES

Managed up to 15 employees or volunteers

Inspired individuals and groups to collaborate on complex endeavors

Knowledgeable on technological resources, including: MAC, PC, SPSS,SAP, BP, Chameleon Software, Social Networking and Mobile Applications

Excellent interpersonal and group communication skills

Qualified writing competence

Naturally inquisitive

Driven to timely achievement of organizational goals

REFERENCES

Arturo Santiago (805) 503-8363 arturosantiago20@yahoo.com Christina Lefevre Latner (805) 286-2490 christinamlefevre@yahoo.com Darci Hafley (805) 788-2156

dhafley@co,slo.ca.us