This is a Cover Slide Lean... · $1 billion in revenue 19 Offices, 1200 FTE $2 billion in revenue,...

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Can evolving past the hierarchy make us more efficient? Looks that way Transforming government

Transcript of This is a Cover Slide Lean... · $1 billion in revenue 19 Offices, 1200 FTE $2 billion in revenue,...

Page 1: This is a Cover Slide Lean... · $1 billion in revenue 19 Offices, 1200 FTE $2 billion in revenue, 1300 FTE $150 billion, 75,000 FTE More $$/FTE than any other gaming company 500

Can evolving past the hierarchy make us more efficient?

Looks that way

Transforming government

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Topics

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Business Problem

A structure that makes sense

A space that inspires

Hiring process that gets the right talent

An empowering environment

A talent pipeline that creates supply

Professional development that grows people

How can WA be a relevant

employer that attracts the next

generation of top talent?

EOC Strategy for IT

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Do we really need bosses?

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1970, 23 BU, 300+/- FTE

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$1 billion in

revenue

19 Offices, 1200

FTE$2 billion in

revenue, 1300

FTE

$150 billion,

75,000 FTE

More $$/FTE

than any other

gaming

company

500 FTE

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Adaptable organizations that empower

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Self-management basics

Laborer

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Empowerment Mechanics

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Empowerment Mechanics

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Purpose: Technology that enables customers to transform their business

Purpose: Transform citizen's experience with government

Purpose: Transform the citizens experience by providing mobile, modern,

accessible, and usable websites and applications

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What is Self-management?

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Organizing the work

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On average, it takes

2 minutes to raise,

discuss, and

resolve

operational issues

93%

Decision

making

Cycle Time

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Empowerment

60%

90%

Employee's

confidence in their

own ability to

resolve

impediments

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“If I need something done to make my job

easier, I get advice and then I just do it.”

“I make decisions and take actions at work the

same way I do at home. It’s natural.”

“After working this

way, working in a

hierarchy feels

caveman-ish”

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“Self-management has ruined me. I no longer want to work

in an organization that practices hierarchy”

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Broader experiment

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The experiment

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Data collection

Quantitative data collection

• Employee survey data of both the Treatmentand the Comparison group

• Demographic data

• Performance data

Qualitative data

• Employee interviews

• Team monitoring

Twelve month data collection period

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Phase 2: Run and grow capacity

June July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June July AugFeb - May

Epic 1: Identify Performance and Maturity Rubric

Epic 2: Create capacity to monitor and measure circles

Epic 3: Initial workshop on issues

We are here

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Holacracy Organization

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Self-management future in gov?

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If we did move forward what would we need to do?

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For now we’ll have to wait to see the results

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In the meantime, you could educate yourself on the concepts

https://egov.watech.wa.gov/blog/

https://app.glassfrog.com/roles/52013/role_notes/2951

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Michael’s blog:https://egov.watech.wa.gov/blog

E-gov website:

https://egov.watech.wa.gov

Follow us @egovwatech

Follow me @Mikel_DeAngelo

[email protected]