Think tank event mobile app testing v1.3

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Smartphones are rapidly becoming the primary method of interaction for consumers and businesses worldwide.

Transcript of Think tank event mobile app testing v1.3

  • DISCLAIMER This handout is made possible by the support of the American people through the United States Agency for International Development (USAID). The contents are the sole responsibility of Mercy Corps and do not necessarily reflect the views of USAID or the United States Government. Think Tank Event: Mobile App Testing Samer Desouky, TestPRO
  • Why Mobile Testing is Important Key Challenges App Types Test Environment Testing Challenges Tools Topics
  • The Degree of meeting or exceeding the expectation. The process concerned with evaluation of software products to: Determine if the product satisfy specified requirements. Fit for purpose. Detect defects. Testing Measure Quality. There are a million ways to do something wrong but only one way to do it right. Quality & Testing
  • Software Failures Cost up to $60 Billion to US economy 16.2% completed on time and on budget 31.1% of projects are cancelled before they ever get completed. 52.7% of projects will cost 189% of their original estimates articles/why-software-fails-5492086.html Quality & Testing
  • A project is said to have failed when : Unable to complete in the allotted budget and resources. Delivers later than it was decided. Unable to meet the requirements. Failed projects could be of the following 4 Kinds: Failure caused by bad management Failure caused by poor team effort Failure caused by poor end product Failure caused by errors that could have been caught Quality & Testing
  • Dumb Phone Voice calling and text messaging Feature Phone Additional functions Limited or no web access Limited ability to run 3rd app Smart Phone Advanced computing capability and connectivity Combined mobile phone with PDA Evolution
  • Penetration
  • Smartphones are rapidly becoming the primary method of interaction for consumers and businesses worldwide. International Data Corporation (IDC) predicts that 182.7 billion mobile apps will be downloaded by 2015. Thats a 1600% increase from the 10.7 billion apps downloaded in 2010. Penetration
  • Loss of Time & Money Damage to business reputation Injury or death Word-of-mouth Mobile testing services should drive 20% - 40% reduction in costs while improving speed to market, productivity and quality. Increase Quality of Testing Test Coverage Release confidence What if apps fail? Reduce Time to Market Testing Resources Defect Resolution Time Overall Testing Costs
  • Cost of Quality divided into 2 categories: Cost of Achieving Quality : Cost of prevention Cost of detection Cost of Poor Quality: Cost of internal failure Cost of external failure Cost of Quality A portion of the testing budget is a cost of detection and internal failure which is typically well below the cost of external failure which is 10 1000 times.
  • Multiplicity User Expectation Challenges
  • Multiplicity
  • OS Popularity
  • Location-intelligent mobile commerceRetail Magazines & newspapers going 100% digitalMedia Mobile bookings, check-ins, maps, dealsTravel Tablets and apps in classroomsEducation Patient records, physician notes, etc.Lifestyle Games and social media platformsSocial Industry
  • Industry
  • CTQs are the internal critical quality parameters that relate to the wants and needs of the customer. CTCs are what is important to the customer. Whats CTQ to ensure the things that are CTC. User Expectation
  • Performance According to a recent study, 60% of mobile users will abandon your app or site if it doesnt load within three seconds. Three seconds! OS & device Having an app available on some devices and not others is a death sentence in the mobile world. Security Personal data to remain personal user expect their apps to be 100% free of viruses, malware and other threats. Connection speed Does your app run the same on 3G, 4G and Wi-Fi coverage. Data usage Users are wising up to the fact that some apps drain battery faster than others. Installation & launch Is your application easy to install and launch? User Expectation - CTCs
  • Native app An app build purely using the components build using the underlying platform Runs on device OS and firmware Calendar , Calculator , Camera Web app Browser app, web capable mobile devices Its a web site which run on Mobile phones HTML, java script Hybrid app Combination of Native and Web apps Has cross platform compatibility LinkedIN , Facebook Types of mobile applications
  • Similar Testing different screen sizes and form factors is necessary Testing on real devices is a must. Types of mobile applications
  • Types of mobile applications Different
  • Real Device Simulators & Emulators Cloud- based Test Device
  • Testing on real devices is not feasible and very expensive. Mobile emulators and simulators can help developers test their apps on different devices without having to actually have them on hand. These technologies serve as virtual pieces of hardware that operate on a PC or laptop. Test Device Simulators Running a program to predict actual behavior Emulators Running a program designed for a different system
  • Simulators & Emulators Test Device
  • Real Devices Test Device
  • Web browsers 201303-201403 Android OS Android Phones Test Device What target platforms and devices dose the app target? What are the popular devices in market?
  • Sourcing Strategies In-House Testing Outsourcing Testing Beta Testing Crowd-sourced Testing Sourcing Strategies
  • In-House: Pros: In-house team makes communication easier Professional testers who are tightly integrated into SDLC Cons: Capacity constraints Testing may not match user demographics Maintaining adequate collection of mobile devices is prohibitively expensive Sourcing Strategies
  • Outsourced Testing Pros: Professional testers on demand Access to range of devices More test types Cons: Hidden costs Not easily scalable Challenges in communication and time zone Still lab-based testing Sourcing Strategies
  • Beta Testing Pros: No direct costs Lives outside the test lab environment Range of mobile devices, carriers, OS, locations Cons: Users are not professional testers Provide subjective feedback which cost for the company Puts unfinished product in front of customers Sourcing Strategies
  • Crowd-sourced Testing Pros: Lives outside the test lab across real devices, carriers, OS and locations Professional testers who mirror end users Access to range of mobile devices & connections Cons: Direct cost Requires communication efforts between testers & developers Sourcing Strategies
  • Functionality Performing as specified in the specification Usability Follow the design guideline for a particular OS MWBP Interrupt SMS, call, shutdown, network outage Security Device file system , encryption Performance and Load Start-up Time, Response , Network, Memory Challenges
  • Functional User Experience Performance and Load Security Interrupt Localization Test Challenges
  • Gestures Orientation Social media integration Network connectivity Push notifications Media Local Settings Installation permissions Third-party services Failure handling Functional Test
  • Gestures
  • Different interface, size of elements, usability of UI components Orientation
  • Authorization via social networks Share Post messages: ima