Think customers 5 secrets to success in retail

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Think Customers 5 Secrets to Success in Retail http://blog.bindo.com/small-business-retail- tips-for-success

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Without customers, you don’t have a business. Understanding customers is just as important as understanding technology. http://blog.bindo.com/small-business-retail-tips-for-success

Transcript of Think customers 5 secrets to success in retail

Page 1: Think customers  5 secrets to success in retail

Think Customers5 Secrets to Success in Retail

http://blog.bindo.com/small-business-retail-tips-for-success

Page 2: Think customers  5 secrets to success in retail

Understanding customers● Supply the right products to

satisfy your customer’s needs.

● Your profits are reward for creating value for customers.

● Put consumers at the heart of your business.

● When you love your customers, they love you back.

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Page 3: Think customers  5 secrets to success in retail

01 | Stock Awesome Products

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• Delivering that WOW factor through product and service.

• Supplying great products is the foundation of a meaningful relationship to engage your customers.

• To be successful in retail means to solve your customers problems. Solving problems means listening.

• Not to find the right customers, but to find the right products for your customers.

Page 4: Think customers  5 secrets to success in retail

02 | Make Competition Irrelevant• Meet shoppers needs in a superior

way.

• Determine which segments offer the best opportunities and deliver the desired satisfaction more effectively and efficiently than competitors.

• SMB's with limited resources should decide to serve only one or a few special segments or market niches.

• Establishing uniqueness gives consumers more value.

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03 | Content is King

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• Give more valuable and helpful content to consumers than anyone else in your field.

• Success online means making relevant and genuine contributions to consumer conversations.

• Create long tail content that address those unanswered questions.

• Becoming part of the conversation is infinitely more powerful than handing down information via some other obsolete advertising inroad.

Page 6: Think customers  5 secrets to success in retail

04 | Adapt to Changes• Retail markets are changing so

rapidly that the ability to adapt has now become a competitive advantage.

• Stores that understand and adapt well to their environments are the ones that thrive.

• Redirect resources to systematicly track and quantifiy your data so you're able to better analyze what's really driving buyer’s decisions.

• Adjust your strategy accordingly.

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05 | Use an iPad POS

• Build profitable customer relationships while achieving organizational goals as well to better target markets and deliver effectively.

• Help you analyze, plan, and implement strategies, which create, build and maintain beneficial exchanges with your buyers.

• Helps you answer what product you should provide, what group of customers to target, and how to compete and gain a successful place in the retail market.

Page 8: Think customers  5 secrets to success in retail

.. And Now, Request a Bindo Demo

No matter what your role is in a company, you must be customer focused.

This has to be all-pervasive and a part of everyone’s job description, from the cashiers to the owners.

Bindo is not just an iPad POS; it’s a way of doing business.

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