thetheCellular P Cellular Performererformer Cellular · PDF fileRAB Assignment Success rate...

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the Cellular Performer Cellular Performer the Cellular Network Analyzer Expert Network Optimization Service Troubleshooting Network Maintenance Expert TM

Transcript of thetheCellular P Cellular Performererformer Cellular · PDF fileRAB Assignment Success rate...

www.protocols.com

China Office:

RADCOM Ltd.

Handerson Center, Office 506, Tower 3

18 Jianguomennei Avenue,

Beijing 1000005, P.R. China

Tel: +86-10-65187723

Fax:+86-10-65187721

e-mail: [email protected]

United Kingdom Office:

RADCOM UK

2440 The Quadrant

Aztec West, Almondsbury

Bristol, BS32 4AQ England

Tel: +44-145- 487 8827

Fax: +44-145-487 8788

e-mail: [email protected]

Specifications subject to change without notice. MS-Windows is a trademark of Microsoft Corporation.Brand and product names are trademarks of the respective companies.

Packet arrival rate by APN

Packet discard rate by APN

Packet arrival rate by SGSN

Packet discard rate by SGSN

Packet Paging Success

Packet Paging failure

Circuit paging success

Circuit paging failure

RAB Assignment Success rate

RAB Assignment Failure Rate

Mobile SMS origination success rate

Mobile SMS origination failure rate

Mobile SMS termination success rate

Mobile SMS termination failure rate

Routing Area Update Success Rate

Routing Area Update Failure Rate

PDP Modification Success rate

PDP Modification Failure rate

Attach success rate

Activate success rate

Attach failures by error code

Activate failures by error code

Procedure Duration

Procedure Count

End Cause

Event Failure Ratio

Event Reject Ratio

Event Success Ratio

Event Truncated Ratio

End Cause

Requested Delay

Requested Reliability

Requested Precedence

Requested Peak Throughput

Requested Mean Throughput

Accepted Delay

Accepted Reliability

Accepted Precedence

Accepted Peak Throughput

Accepted Mean Throughput

Data Rate Indicators

CS throughput per bearer and per

user

Maximum number of CS users

PS throughput per bearer and per

user

Maximum number of PS users

Total bytes sent by MS

Total bytes received by MS

Call/Session Flow

theCellular PerformerCellular Performerthe

DS- vision A © copyright RADCOM, 01.2004CP-CellExpert, Re

C e l l u l a r N e t w o r k A n a l y z e r

Expert

Network Optimization

Service Troubleshooting

Network Maintenance

Expert

Sample KPIsAttach success rate

Attach failure rate

Attach failure cause

Activate failures by APN

Activate success rate by APN

Attach failures by NSE

Activate failures by SGSN

Activate failures by GGSN

Peak events - signaling

Peak throughput - data

By NSE

By APN

By SGSN

By GGSN

By User

Average throughput - signaling

Average throughput - data

Peak latency - signaling

Peak latency - data

Average latency - signaling

Average latency - data

QExpert Report

www.radcom.com

US Office:

RADCOM Equipment Inc.

6 Forest Avenue

Paramus NJ 07652 USA

Tel: (201) 518-0033

Fax: (201) 556-9030

1-800-RADCOM-4

e-mail: [email protected]

Israel Office:

RADCOM Ltd.

24 Raoul Wallenberg Street

Tel-Aviv 69719 Israel

Tel: +972-3-6455055

Fax:+972-3-6474681

e-mail: [email protected]

TM

QExpert: Web-based analysis and reporting module

,Allows authorized users to log into their accounts and view the level

of service provided to any traffic pattern, destination or source.

Central Site

Management

Server

QConsole

Web server

analysis and

reporting

QExpert

QConsole Client

Performers Standard

Web Browser

ExpertMain Features & Benefits

Signaling collection in system database allowing customer

support services.

Advanced filters allowing selection of relevant traffic.

Advanced real-time alarms using multiple notification methods.

Rapid identification of performance issues from customers' point

of view through real-time alarms.

Increased visibility into the network through integrated signaling

analysis and troubleshooting.

Mechanism for quick retrieval data base backup and recovery.

Easy system scalability.

Provides remote access from any desktop to the QManager

server, and allows the connection of multiple users to the

QManager simultaneously (from different terminals).

QConsole: Remote user GUI module

Alarms

QExpert Report

Cellular Expert System

Remote User Control

Highlights

RADCOM's Cellular Expert system provides service providers and vendors with a comprehensive solution for troubleshooting, maintaining and

monitoring the UMTS/GPRS and CDMA2000 networks. This exclusive solution enables service providers and vendors to pinpoint sources of quality

degradation and malfunction in the network and its components.

The Cellular Expert system facilitates management of quality throughout the network efficiently and cost-effectively, detecting faults before customers

experience problems. It provides web-based analyses and reporting modules and generates real-time alarms, granting service providers and vendors

preemptive power to maintain quality levels using resource allocation, load-balancing, rerouting calls, and other fine-tuning network devices.

The Cellular Expert system is an ideal tool for troubleshooting, network internal quality management, SLA management and rollout of new services.

A vendor independent, interoperable solution, it enables connecting to other management systems using SNMP Trap.

Automatically discovers, displays, monitors and troubleshoots thousands

of active and closed UMTS/GPRS IP sessions, voice and video calls and

CDMA2000 IP sessions.

Extensive and flexible KPI analysis.

Locates sources of quality degradation, and reports potential problems

before they adversely affect the customer experience.

Provides UMTS/GPRS network coverage, including Iub, Iu-CS,

Iu-PS, Gb, Gn, Gp, Gi, Core Signaling.

CDMA2000 1x/1x-EV-DO, A1, A10-A11, A12, PI and Core Signaling.

Hand over and roaming analysis.

Optimizes utilization of network resources.

Provides the data necessary to maintain differentiated customer

services.

Generates reports with historical data for trending and network planning

purposes, and enables the use of external reporting tools.

Detects network errors and abnormal session/call scenarios.

Filters and traces by the following network subsets Cell, APN server,

IMSI, MSISDN, P-TMSI, IP, etc.

Facilitates identification and fast resolution of network problems,

decreasing troubleshooting time and expenses.

Response time analysis.

Cellular Expert Deployment

Network Installation: The Cellular Expert is an ideal tool for vendors developing and installing UMTS, GPRS and CDMA2000 equipment,

wireless operators testing and deploying cellular networks, network integrators, QA and interworking labs.

Network Maintenance (troubleshooting): The Cellular Expert monitors the service supported by today's complex cellular networks. It

detects problems before they are felt by end users isolates the sources of degradation and troubleshoots their possible causes.

Network Optimization: Using the Cellular Expert, vendors and operators are able to analyze and optimize the functionality of the different

components in the Radio Access Network, Core Signaling and Core IP of the UMTS, GPRS and CDMA2000 networks.

Main Applications

Circuit Switched Core NetworkHLR

EIR

MSC

BSC

RNS

UE

RNC

UE

RNC

BSSGf

Gr

Gs

ISDN, PSTN,...ISDN, PSTN,...

Abis

lub

Gb

Iu

Iu

Um

Uu

Uu

A

lur

GMSC

E,G

D

MS

F

UTRAN Access Network

GSM Access

Network

MSC

BTS

Node-BSGSN

Node-B

SGSN

MG

W

Gn

lubRNS

AUC

GGSN

H

Gn+

Packet Switched Core Network

PDN

Internet

Intranet

Extranet

Gp

QExpertQConsole

DB

Server

Cellular PerformerExpert

QExpert: Web-based analysis and reporting module

,Allows authorized users to log into their accounts and view the level

of service provided to any traffic pattern, destination or source.

Central Site

Management

Server

QConsole

Web server

analysis and

reporting

QExpert

QConsole Client

Performers Standard

Web Browser

ExpertMain Features & Benefits

Signaling collection in system database allowing customer

support services.

Advanced filters allowing selection of relevant traffic.

Advanced real-time alarms using multiple notification methods.

Rapid identification of performance issues from customers' point

of view through real-time alarms.

Increased visibility into the network through integrated signaling

analysis and troubleshooting.

Mechanism for quick retrieval data base backup and recovery.

Easy system scalability.

Provides remote access from any desktop to the QManager

server, and allows the connection of multiple users to the

QManager simultaneously (from different terminals).

QConsole: Remote user GUI module

Alarms

QExpert Report

Cellular Expert System

Remote User Control

Highlights

RADCOM's Cellular Expert system provides service providers and vendors with a comprehensive solution for troubleshooting, maintaining and

monitoring the UMTS/GPRS and CDMA2000 networks. This exclusive solution enables service providers and vendors to pinpoint sources of quality

degradation and malfunction in the network and its components.

The Cellular Expert system facilitates management of quality throughout the network efficiently and cost-effectively, detecting faults before customers

experience problems. It provides web-based analyses and reporting modules and generates real-time alarms, granting service providers and vendors

preemptive power to maintain quality levels using resource allocation, load-balancing, rerouting calls, and other fine-tuning network devices.

The Cellular Expert system is an ideal tool for troubleshooting, network internal quality management, SLA management and rollout of new services.

A vendor independent, interoperable solution, it enables connecting to other management systems using SNMP Trap.

Automatically discovers, displays, monitors and troubleshoots thousands

of active and closed UMTS/GPRS IP sessions, voice and video calls and

CDMA2000 IP sessions.

Extensive and flexible KPI analysis.

Locates sources of quality degradation, and reports potential problems

before they adversely affect the customer experience.

Provides UMTS/GPRS network coverage, including Iub, Iu-CS,

Iu-PS, Gb, Gn, Gp, Gi, Core Signaling.

CDMA2000 1x/1x-EV-DO, A1, A10-A11, A12, PI and Core Signaling.

Hand over and roaming analysis.

Optimizes utilization of network resources.

Provides the data necessary to maintain differentiated customer

services.

Generates reports with historical data for trending and network planning

purposes, and enables the use of external reporting tools.

Detects network errors and abnormal session/call scenarios.

Filters and traces by the following network subsets Cell, APN server,

IMSI, MSISDN, P-TMSI, IP, etc.

Facilitates identification and fast resolution of network problems,

decreasing troubleshooting time and expenses.

Response time analysis.

Cellular Expert Deployment

Network Installation: The Cellular Expert is an ideal tool for vendors developing and installing UMTS, GPRS and CDMA2000 equipment,

wireless operators testing and deploying cellular networks, network integrators, QA and interworking labs.

Network Maintenance (troubleshooting): The Cellular Expert monitors the service supported by today's complex cellular networks. It

detects problems before they are felt by end users isolates the sources of degradation and troubleshoots their possible causes.

Network Optimization: Using the Cellular Expert, vendors and operators are able to analyze and optimize the functionality of the different

components in the Radio Access Network, Core Signaling and Core IP of the UMTS, GPRS and CDMA2000 networks.

Main Applications

Circuit Switched Core NetworkHLR

EIR

MSC

BSC

RNS

UE

RNC

UE

RNC

BSSGf

Gr

Gs

ISDN, PSTN,...ISDN, PSTN,...

Abis

lub

Gb

Iu

Iu

Um

Uu

Uu

A

lur

GMSC

E,G

D

MS

F

UTRAN Access Network

GSM Access

Network

MSC

BTS

Node-BSGSN

Node-B

SGSN

MG

W

Gn

lubRNS

AUC

GGSN

H

Gn+

Packet Switched Core Network

PDN

Internet

Intranet

Extranet

Gp

QExpertQConsole

DB

Server

Cellular PerformerExpert

www.protocols.com

China Office:

RADCOM Ltd.

Handerson Center, Office 506, Tower 3

18 Jianguomennei Avenue,

Beijing 1000005, P.R. China

Tel: +86-10-65187723

Fax:+86-10-65187721

e-mail: [email protected]

United Kingdom Office:

RADCOM UK

2440 The Quadrant

Aztec West, Almondsbury

Bristol, BS32 4AQ England

Tel: +44-145- 487 8827

Fax: +44-145-487 8788

e-mail: [email protected]

Specifications subject to change without notice. MS-Windows is a trademark of Microsoft Corporation.Brand and product names are trademarks of the respective companies.

Packet arrival rate by APN

Packet discard rate by APN

Packet arrival rate by SGSN

Packet discard rate by SGSN

Packet Paging Success

Packet Paging failure

Circuit paging success

Circuit paging failure

RAB Assignment Success rate

RAB Assignment Failure Rate

Mobile SMS origination success rate

Mobile SMS origination failure rate

Mobile SMS termination success rate

Mobile SMS termination failure rate

Routing Area Update Success Rate

Routing Area Update Failure Rate

PDP Modification Success rate

PDP Modification Failure rate

Attach success rate

Activate success rate

Attach failures by error code

Activate failures by error code

Procedure Duration

Procedure Count

End Cause

Event Failure Ratio

Event Reject Ratio

Event Success Ratio

Event Truncated Ratio

End Cause

Requested Delay

Requested Reliability

Requested Precedence

Requested Peak Throughput

Requested Mean Throughput

Accepted Delay

Accepted Reliability

Accepted Precedence

Accepted Peak Throughput

Accepted Mean Throughput

Data Rate Indicators

CS throughput per bearer and per

user

Maximum number of CS users

PS throughput per bearer and per

user

Maximum number of PS users

Total bytes sent by MS

Total bytes received by MS

Call/Session Flow

theCellular PerformerCellular Performerthe

DS- vision A © copyright RADCOM, 01.2004CP-CellExpert, Re

C e l l u l a r N e t w o r k A n a l y z e r

Expert

Network Optimization

Service Troubleshooting

Network Maintenance

Expert

Sample KPIsAttach success rate

Attach failure rate

Attach failure cause

Activate failures by APN

Activate success rate by APN

Attach failures by NSE

Activate failures by SGSN

Activate failures by GGSN

Peak events - signaling

Peak throughput - data

By NSE

By APN

By SGSN

By GGSN

By User

Average throughput - signaling

Average throughput - data

Peak latency - signaling

Peak latency - data

Average latency - signaling

Average latency - data

QExpert Report

www.radcom.com

US Office:

RADCOM Equipment Inc.

6 Forest Avenue

Paramus NJ 07652 USA

Tel: (201) 518-0033

Fax: (201) 556-9030

1-800-RADCOM-4

e-mail: [email protected]

Israel Office:

RADCOM Ltd.

24 Raoul Wallenberg Street

Tel-Aviv 69719 Israel

Tel: +972-3-6455055

Fax:+972-3-6474681

e-mail: [email protected]

TM