Thessaloniki, 30 June 2001

Michael NiebelEuropean Commission, DG Information Society

e-e-Government:Government:

A SE Europe priorityA SE Europe priority

e-Governmente-Governmente-Governmente-Government

A necessity, not a matter of choice!A necessity, not a matter of choice!

INFORMATIONINFORMATION

eeGOVERNMENTGOVERNMENTCitizensCitizens

better democracybetter democracy

BusinessesBusinessesgreater opportunitiesgreater opportunities

AdministrationsAdministrationsmore efficiencymore efficiency

TRANSACTITRANSACTIONONCOMMUNICATIONCOMMUNICATION

e-Governmente-Governmente-Governmente-Government

Governance and Democracy Enhancing citizen’s participation in public matters Bringing Governments closer to the citizen Supporting EU enlargement/integration/cohesion

Competitiveness Creating room for entrepreneurship Reducing the administrative load Cutting cost

What is at stake?

e-Governmente-Governmente-Governmente-Government

Internet penetration varies largely within EU and even more in the Balkans ...

National activities on e-Government Targets for electronic public services (improving access,

portals, one stop shopping)

Modernising Government (front office + back office)

Re-thinking rules for access and exploitation

Performance-related indicators

… but progress is uneven

Where do we stand?Where do we stand?

Turning Ambitions into reality ...

What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?

Public data on-line Generalised electronic access to main basic

public services Simplified on-line administrative procedures

for business Use of e-Government best practice Use of electronic signatures

Key targets for e-GovernmentKey targets for e-Government

For the candidate countriesFor the candidate countries

What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?

Transparent co-ordination through benchmarking

Build on national initiatives and ideas

Best practices lead the way

How to move forward:How to move forward:e-e-Government Action PlanGovernment Action Plan

What is the EU doing?What is the EU doing?What is the EU doing?What is the EU doing?

R&D actions IST Programme: 54 M EUR over 5 years

eContent Programme Public sector information on global networks

EUMEDIS Programme Healthcare and technologies for tourism

Stability Pact Initiative - eSEE

Catalysing the potential!Catalysing the potential!

An e-Government PhilosophyAn e-Government PhilosophyAn e-Government PhilosophyAn e-Government Philosophy

Interactive enhancing effective government and democracy joining-up services to support one-stop interface

Inclusive preventing digital divide, support special needs promote public Internet & multimedia access points

Entrepreneurial supplying online transactions for business supporting public/private partnerships

Multilingual/Multicultural promoting cross-border use of services & information encouraging services in more than one language

Key requirementsKey requirements

Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government

GeneralInformation

GeneralInformation

InteractiveServices

InteractiveServices

FinancialTransactions

FinancialTransactions eDemocracy?eDemocracy?

TimeOpen platforms eSignatures Security

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lexi

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Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government

GeneralInformation

GeneralInformation

InteractiveServices

InteractiveServices

FinancialTransactions

FinancialTransactions eDemocracy?eDemocracy?

TimeOpen platforms eSignatures Security

Co

mp

lexi

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• Citizen daily life

• Health care

• General administrative

• Job search

• Public libraries

• Business Policies & Legislation

• Business Finances

• Entrepreneurship

• Citizen daily life

• Health care

• General administrative

• Job search

• Public libraries

• Business Policies & Legislation

• Business Finances

• Entrepreneurship

Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government

GeneralInformation

GeneralInformation

InteractiveServices

InteractiveServices

FinancialTransactions

FinancialTransactions eDemocracy?eDemocracy?

TimeOpen platforms eSignatures Security

Co

mp

lexi

ty

• Certificates

• Application forms

• Change of address

• Appointments

• Land Registry

• Company registration

• VAT

• Statutory Filing

• Certificates

• Application forms

• Change of address

• Appointments

• Land Registry

• Company registration

• VAT

• Statutory Filing

Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government

GeneralInformation

GeneralInformation

InteractiveServices

InteractiveServices

FinancialTransactions

FinancialTransactions eDemocracy?eDemocracy?

TimeOpen platforms eSignatures Security

Co

mp

lexi

ty

• Income tax

• Services & Fines

• Social security

• Corporation Tax

• VAT

• Social Contributions

• eProcurement

• Income tax

• Services & Fines

• Social security

• Corporation Tax

• VAT

• Social Contributions

• eProcurement

Steps for e-GovernmentSteps for e-GovernmentSteps for e-GovernmentSteps for e-Government

GeneralInformation

GeneralInformation

InteractiveServices

InteractiveServices

FinancialTransactions

FinancialTransactions eDemocracy?eDemocracy?

TimeOpen platforms eSignatures Security

Co

mp

lexi

ty • eDebate

• eVoting

• eDebate

• eVoting

Ideas for e-Government projects Ideas for e-Government projects in the Balkansin the Balkans

Ideas for e-Government projects Ideas for e-Government projects in the Balkansin the Balkans

Information Society Dialogue Forum for SEE

ICT Awareness Events

Best Practices - Trials Electronic tracking of mailbags Electronic tracking of food/cattle Interactive e-Health Services

Other?