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These are the training aims that you will use to deliver
the “Who’s Challenging Who?” training session
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2We hope the “Who’s Challenging Who?” training session will help people think more positively about people with challenging behaviour
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2
The training is based on what we feel and think
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2
We want to tell you what it is like to have challenging behaviour, and about the problems we face in our everyday lives
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2
We also want to give you advice on how you can provide us with better services
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What do you think about these training aims?
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Learning Objectives
These are the skills and knowledge people will learn during a training session
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This is what we want staff to learn by the end of the “Who’s Challenging Who?” training session
2
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2
What people with challenging behaviour think about how other people perceive them
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2
What problems there are around communication, and what we can do to make communication easier
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2What problems exist where the person with challenging behaviour lives and what can be done to help improve these problems
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2How people feel when they are physically restrained, and what we can do to avoid using restraint
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2How medication can be unhelpful for some people with challenging behaviour, and how we can support them to deal with medication problems
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2A person with challenging behaviour wants and needs to be valued equally, listened to and included just like everyone else
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2
The qualities people with challenging behaviour value in support staff
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It is your turn to practice
We will give you some feedback
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Welcome people
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Go over the rules for
today
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Tell people what the
training aim is
What are people going
to learn?
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Well done!
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Break
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15 Minutes
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Training Problems
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Sometimes the people you train can cause
problems
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Can you think of any
problems that might happen
during a training session?
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Well done!
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Someone could be
talking too much
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Someone might be shy and not take
part
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People might interrupt you when you are delivering the
training
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Having session rules could stop some of these things
from happening
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Any Questions
?
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We are now going to do 3 role plays
This will help us learn how to deal with training problems
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How can we deal with someone who talks too much?
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How can we encourage a quiet person to take part?
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How can we make sure people don’t interrupt the training?
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Well done!
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Any Questions
?
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Confidentiality
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Giving our own experiences is a good way of training people
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But it’s important to do it in the right way
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We are talking about someone who isn’t in the room
We aren’t being nice about them Should we use their name?
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The same goes for any companies or organizations' we are talking about
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It’s also important that we don’t share stories from training outside of the room.
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Do you think we should have a rule about confidentiality in our training session?
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How to end a session
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Before the people we have trained can go home
We have to do a few things first
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Can anyone think what they are?
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First we would list the learning objectives
These are the things the staff have learned
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Then we could ask if anyone had any questions about the training session
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Then we would thank everyone for coming
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Ask people to fill out a training evaluation form
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It is your turn to practice
We will give you some feedback
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List what staff have learned
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Ask if anyone has any
questions
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Thank everyone for coming to the
training
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Ask people to fill out an evaluation
form
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Well done!
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Break
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15 Minutes
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What have I learned today?
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I can use a relaxation exercise to deal with nerves
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Feel more confident delivering training
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Listen to people well
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Use good body language
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Use my voice well
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Start a training session
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Know what training problems are an how to deal with them
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Understand why we don’t talk about things we shouldn’t
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End a training session
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?End of session Quiz
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The Who’s Challenging Who? Project is about
A: Cooking
B: Challenging Behaviour
C: Mental Health
Training is a way to help people
A: Pick something to eat
B: Change the way people think, feel and behave
C: Paint their houses
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Listening to what people have to say is important because:
A: It shows you are interested in their opinions.
B: You can pretend you are interested
C: It’s not important
Good body language shows people that:
A: You didn’t have enough sleep last night
B: You’re not interested
C: You are interested
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Too many rules will: A: Relax people
B: Make people nervous
C: Make everyone really happy
Why do we tell people what they are going to learn?
A: So they know what to expect
B: So, if they don’t like the look of it they can go home.
C: If they fall asleep they can pretend they did all the training
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A person might not take part in training:
A: Because they don’t speak English
B: They don’t know all the answers
C: They don’t understand the activities.
How can we stop someone from talking too much?
A: Stuff something in their mouth.
B: Tell them to shut their trap
C: Encourage someone else to take part
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Being confidential is good because
A: It protects people
B: It lets you learn secrets
C: It’s a funny TV show
At the end of a training session you:
A: Give everyone a prize
B: Give them an evaluation form
C: Do a dance
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Any Questions
?
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Brilliant Job!Day2
You have completed day 2 of the
“Who’s Challenging Who?”
Trainer course!
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Home!