THERE IS A RABBIT IN MY DUCK: NEW PARADIGMS OF LEADERSHIP IN

HOSPICE

By Danny Mack

dmack@cccinc.netwww.DannyMack.org

OBJECTIVES

• Understand the importance of challenging existing paradigms and developing new paradigms of possibility

• Identify the obstacles to changing paradigms and how to overcome them

• Discover practical ways every employee can tap into potential leadership skills, resulting in major positive changes

How To Get The Most Out Of This Presentation

• Take notes• Laugh at my jokes• Read through your notes tomorrow• Sit down with another person and teach them

this presentation using your notes• Huge applause at the end

Paradigm• Any system of rules and regulations• It defines boundaries• Prescribes behaviors for success

“The Structure of Scientific Revolutions”1962

Thomas Kuhn

"There has been no team that has proved that the forward pass is anything but a doubtful, dangerous play to be used only in the last extremity.“

- New York Times, 1906

“The phonograph is of no commercial value” -Thomas Edison 1880

“”Sensible and responsible women do not want to vote”

- Grover Cleveland, 1905

“I think there is world market for about five computers.”

- Thomas J. Watson, chairman of IBM

“We don’t like their sound and guitar music is on the way out.”

Decca Records after The Beatles audition, 1962

"The whole earth is jail and we are plotting this incredible jail break" - Wavy Gravy

“It’s not what you don’t know that will hurt you. It’s what you think you know but don’t, that will do you in”- Mark Twain

“A business is a forest of paradigms”

- Joel Barker

Resistance to the Paradigm Shift

• Deep investment in success produces fear of change.

• Perceive changes as a threat to the margin.• The sense that I have everything to lose.• Peer pressure prevents embracing innovation

Developing a Culture of Innovationand Inspiration

1. Focus on the “why” as much as the “what”2. Influence the influencers who have no

positional authority.3. The 459 Report4. Develop an Innovation Team

Why Business Leaders Need A Grief Counselor

1. Shock2. Denial3. Anger4. Depression5. Acceptance

459 Check In

1. What did you do last week (or since we last checked-in) that you loved/liked?

2. What did you do last week (or since we last checked-in) that you did not like?

3. What are your objectives/priorities for next week?

4. Do you need anything specific from me?

To take a "pulse" for the week, we also rate these two statements each week:

"I added outstanding VALUE to the company last week."

"I was consistently able to use my STRENGTHS last week."

Each question receives one of the following ratings:

5-STRONGLY AGREE4-AGREE3-NEUTRAL2-DISAGREE1-STRONGLY DISAGREE

The Impossibility Question

What is impossible to do in your field, but if it could be done, would fundamentally change things for the better?

The EPIC Leadership Paradigm

Empowered employees Purposeful leadership trainingInnovative changesCo-creation of strategies

There is a rabbit in your duck!