Theits 2014 iaa s saas strategic focus
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Leveraging IT to Empower Students to Complete College
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Strategic Focus:
How Campus Leadership is using IaaS & SaaS to improve IT Systems and Services reducing support costs to
students
So, what’s an IaaS or a SaaS strategy?
- Collaborating – Infrastructure as a Service supporting Software as a Service
Why?
- Reduce cost while improving service
- Rebalancing of systems
- Force Multiplier Outcomes of two collaborators results in more than the power of 2 (e.g. outcome
x4) Patch system once: all five receive results together in a coordinated effort Rotate / refresh hardware once: all five receive results together
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IaaS / SaaS Project Planning & Scope
Business Questions (keep isolation, keep branding)
Selection Criteria? Data Collections from?
Statistical and Fiscal Analysis
Performance Measurements
Analytics (Aggregated into Information)
Models: Expected returns / outcomes
Rebalance: Executive Decisions
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1. Server
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Creative Ideas
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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian Banner ERP – into OIR Oracle RAC
IT Project ChampionTim Carroll, CIO Roane State CCDana Nails, CIO Jackson State CC
Diane Camper, CIO Dyersburg State CCEmily Siciensky, CIO Columbia State CC
Eddie Stone, CIO Motlow State CCTom Danford, CIO Tennessee Board of Regents
Strategic Proposal: Banner database – Hosted consolidation
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Achieve a better cost plan based on use with a clear resource plan / storage allocation Improve system management, RMAN compression, Data preservation methods for
business continuity & compliance with audit (e.g. HIPPA, FIRPA, PII, PCI, SOX)
Location Size GB Used GB Location Size GB Used Location Used GB Available GB Use% Total GBARC_CLSCC 50.0 43.3 DAT_CLSCC 153.6 57.5 /schools/clscccfs 38.6 12.4 75% 254.6ARC_COSCC 50.0 50.0 DAT_COSCC 153.6 63.2 /schools/coscccfs 38.5 13.4 75% 255.5ARC_DSCC 50.0 50.0 DAT_DSCC 153.6 48.7 /schools/dscccfs 31.0 20.9 60% 255.5ARC_JSCC 50.0 50.0 DAT_JSCC 153.6 65.7 /schools/jscccfs 24.0 49.5 5% 277.1ARC_MSCC 50.0 34.9 DAT_MSCC 102.3 17.6 /schools/mscccfs 15.1 36.7 30% 204.1ARC_PSCC 50.0 50.0 DAT_PSCC 102.3 44.9 /schools/pscccfs 28.3 23.5 55% 204.1ARC_RSCC 50.0 50.0 DAT_RSCC 153.6 64.4 /schools/rscccfs 36.0 15.9 70% 255.5ARC_TBR 50.0 48.2 DAT_TBR 102.3 57.1 /schools/tbrcfs 21.0 31.2 40% 204.5ARC_WSCC 50.0 50.0 DAT_WSCC 153.6 23.9 /schools/wscccfs 36.4 48.2 8% 288.2
450.00 426.40 1228.50 443.00 268.90 251.70 2199.1
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IaaS Hosting w/ SaaS Oracle RAC for Banner in the State D.C.Let’s break it down: Memory allocated for Database SGA (system global area)
Node #1 Banner Shared
UC4SharedLum5 Total
CLSCC 8 0 0 8
COSCC 8 0 0 8
DSCC 8 0 0 8
JSCC 8 0 0 8
MSCC 8 0 0 8
RSCC 8 0 0 8
WSCC 8 0 0 8
TBR 8 8 8 24
Total 64 8 8 80
Node #2 Banner Shared
UC4SharedLum5 Total
CLSCC 8 0 0 8
COSCC 8 0 0 8
DSCC 8 0 0 8
JSCC 8 0 0 8
MSCC 8 0 0 8
RSCC 8 0 0 8
WSCC 8 0 0 8
TBR 8 8 8 24
Total 64 8 8 80
Total Available: 256 Total Available: 256
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Hosting in the State “cloud”
Discovery & Planning – What to do about our duplicated UC4 systems
Secure Metadata (VM & software configuration remain with campus)
Reduce dependency on individual databases/servers: TCO / ROI
Technical difficulties deploying software (e.g. LUM5 – Alternative portals?)
Oracle RAC Interconnect technical limits – 22 databases
Is system design producing benefits to the students? Yes, How?
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Consolidations:
Better technology (e.g. load balancing, Oracle partitioning, Oracle Advanced Security, Oracle ASM & Oracle RAC[clustering]) all increase availability
Allow the campus personnel to focus on serving their students, faculty, and administration.
Campus personnel focus and specialize on student administration needs rather than rapidly changing and very challenging back office technology
Back Office OIT professionals specialize in OS, Oracle ASM, Oracle RMAN, etc…
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Initial five institutions + system office – analysis by institutions
2011 – Initial startup was a fiscal wash (no cost differences between non-hosted)
Benefited with undocumented soft costs (long list….)• Building (F4 rated) with Dual 2 GB fiber paths into host (dark) datacenter• Redundant secondary datacenter for failover (Smyrna & Nashville) • Host datacenter SA and DBA staff 24x7x365 – w/cybersecurity tools to help
Since original five institutions entered agreement • Approaching eleven campus’ and system office sharing costs, knowledge,
and resources
One upgrade made to the cluster (per node) • 256 GB RAM boosted to 512 GB RAM (2.5 years into project)
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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
UC4 – RAC interconnect reduction
IT Project ChampionEddie Stone, CIO, Motlow State CC
Cindy Logan, Director, Motlow State CCStrategic Proposal:
UC4 database consolidation
Mapping Change
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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Oracle WebLogic – Middle Tier is Shared
Ellucian Workflow – Middle Tier is Shared
IT Project ChampionDana Nails, CIO Jackson State CC
Patti Tanski-Mego, DBA Jackson State CCStrategic Proposal:
WorkFlow consolidation
Jeff Hinds Sr. DBATennessee Board of Regents
Strategic Proposal: WebLogic services consolidation
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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian ODS / EDW
IT Project ChampionEmily Siciensky, CIO, Columbia State CC
Tom Danford, CIO, Board of RegentsStrategic Proposal:
ODS database (Lifeboat) consolidation
Shared Memory Shared Data Storage
Shared Web, Database, Management Hardware
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Campus SGAAPSU 12.0CHSCC 12.0CLSCC 8.0COSCC 8.0DSCC 8.0ETSU 25.0JSCC 8.0MSCC 8.0MTSU 25.0NESCC 8.0NSCC 8.0PSCC 12.0RSCC 8.0SWCC 12.0TBR 8.0TSU 8.0TTU 12.0UoM 25.0VSCC 8.0WSCC 8.0BXEP 0.0CDRP 0.0
231.0
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Campus Specific Branding, and Data, remains isolated
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Awareness: Drivers in considering IaaS and SaaS:
Procedures (e.g. data acquisition or minimal ‘defined’ rules on data security)
HR restrictions and limitations (e.g. talent management and retention)
Unresolved technical constraints (e.g. deprecating functionality like streams)
Priorities, time based limitations, and expectations management (Legislative)
Benchmarking and quality assurance (e.g. programing and system creation)
Rapid system development (e.g. choosing system designs, testing plans)
Industry best practices
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Resource (Limitations) Funding (Fiscal Review of IT operations) Declining government (or taxpayers) support Human – Talent Management (retention) Competition (public / private)
Services (Demand Management) Faster, More accurate More accountable More visibility in operations
Change Management (Integration) Standardized: without stifling creativity Priorities: setting, executing, enforcing
EDW
ODSBa
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Software Lifecycle and Change
Management
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Banner
Banner
Banner Banner
ODS
Banner
Banner
ODS
ODS
ODS
ODS
Resources
Compliance Scoring
HIPPA
FIRPA
PII
PCIAudit
SOX
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Server ( VM with RH Linux 6.x – 2 processors & 8 GB RAM)
- $5000.00 per/year
SA team to security patch kernel (root) – quarterly (plan, execute, report) Building (physical structure) Power (redundant diesel generators) Air / Air Conditioning Maintenance to Infrastructure UPS / Electric Grid / Wiring Network (Dual path high capacity fiber connected to NetTN LAN) HR: DBA, SA, & Network team (assisting with cyber security and audit) Cloud Host: Tennessee –non-profit charging only for services rendered
Operationalizing Database Infrastructure: Moving databases Individual Banner instances into RAC (cluster hardware) Using schema designs with separate tablespaces, index tablespaces, temp
tablespaces, for metadata separation – Atomic UC4 Physical server – supporting 8 campus Ellucian ERP / 50,000 students
Node 1: 86.6%idle Mem: 512 GB totalNode 2: 89.1%idle Mem: 512 GB total
Physical server – supporting 12 Ellucian ODS databasesSingle Server: 96.6%idle Mem: 512 GB total
Operationalizing Middle Tier: Moving projects Ellucian Workflow, Degree Works Ellucian INB, SSB on Oracle WebLogic Basic WL Suite is being evaluated, to potentially consolidate systems in the cloud.
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Summary Project Points: Hybrid
Ellucian: Banner / Oracle Database – Shared RAC (clustering)
Ellucian: Workflow / Shared Oracle Middle Tier (w/Load Balancing)
Ellucian: ODS / EDW / Shared Oracle Database hardware
Shared: LUN/SAN storage reduces overall cost down (Discounts)
Shared: Oracle ASM, Oracle GRID, Oracle Partitioning, Oracle Enterprise Database, Oracle MySupport
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Questions ?
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Greg TurmelSr. Database Administrator1415 Murfreesboro Rd. Suite 358Nashville, TN. 37217Office: 615.366.4467Email: [email protected] http://www.linkedin.com/in/gturmelhttp://www.slideshare.net/gturmelhttps://twitter.com/datahaulrhttp://datahaulr.blogspot.com