The X Factor: Content in ConteXt · 2016-11-03 · The X Factor: Content in ConteXt Filipe Pais...
Transcript of The X Factor: Content in ConteXt · 2016-11-03 · The X Factor: Content in ConteXt Filipe Pais...
The X Factor: Content in ConteXt
Filipe Pais ([email protected])
Miguel Rodrigues ([email protected])
OpenText Confidential. ©2016 All Rights Reserved. 2
Agenda
Digital Transformation Drivers
3
2
1
Information is key for Digital Enterprise: Content in ConteXt
Use cases
OpenText Confidential. ©2016 All Rights Reserved. 3
Digital leaders are
more profitable than their competitors*
*Capgemini Consulting and the MIT Center for Digital Business, “The Digital Advantage: How digital leaders outperform their peers in every industry, 2012
Digital Leaders Are More Profitable
Beginners Conservatives
Fashionistas Digirati
Transformation Management Intensity
Dig
ita
l In
ten
sity 26% +26
+9
-11
-24
OpenText Confidential. ©2016 All Rights Reserved. 4
Digital Transformation Drivers
Several important factors are converging, driving the need for
transformation of businesses into digital businesses.
Changing Workforce
Security &Governance
The DigitalCustomer
New Technologies
RegulatoryPressure
OpenText Confidential. ©2016 All Rights Reserved. 44
Digital Supply Chain
OpenText Confidential. ©2016 All Rights Reserved. 5OpenText Confidential. ©2016 All Rights Reserved. 5
New Technologies
We live in a time in which
new technologies are
converging and changing our
consumer and business lives:
• Mobile devices
• Big Data
• Cloud
• Analytics
• Internet of Things
OpenText Confidential. ©2016 All Rights Reserved. 6OpenText Confidential. ©2016 All Rights Reserved. 6
Customer
Expectations
In this digital age, most buying
decisions are being made before
contacting a vendor and more and
more purchases are done online.
Marketing has to adapt to be more
relevant to the consumer - utilizing
location, situation, and presence.
OpenText Confidential. ©2016 All Rights Reserved. 7
Changing Workforce
81Million
Prioritize Mobility, BYOD,
Open Social Media Policy
Adaptable, Prioritize
Workplace Flexibility
Retiring at the rate of
10,000 per day
A new, digital-native workforce will
overturn many traditional attitudes
about workers, working, and the
workplace.
55Million
75Million
Millennials
Gen X
Baby
Boomers
OpenText Confidential. ©2016 All Rights Reserved. 7
OpenText Confidential. ©2016 All Rights Reserved. 8
Data Protection & Privacy Rules
Regulated Records Retention
eDiscovery Requirements
Information Integrity & Authenticity
Reporting Obligations
Information as Currency: GovernanceMore than 100,000 rules and regulations and growing
HIPAA
Evidence Act
DoD 5015.2
ISO/IEC 27001
Sarbanes-Oxley Act
Federal Rules of
Civil Procedures
FDA 21 CFR
Part 11
FOIA
Dodd Frank
FATCA
Conflict
Minerals
Disclosure
Presidential
Memorandum: Managing
Government Records
Directive
FINRA
Rule 2210
FDASIA
FSMA
Patriot Act
KYC/KYV
FERC 18 CFR
Parts 35 & 284
SEC 17a-4
SÄHKE2
Basel III
Accord
GoBD
BSI PD5000
MiFID II and
MiFIR
MoReq
2010
EU Data
Protection
DirectiveEU Pharmacovigilance
Solvency II
E-Verwaltung
Personal Data
Protection Code
APPI
VERS
Promotion of
Access to
Information Act
POPIAML/Anti-Corruption
Law 12846/2013
Income
Tax Act
Information
Technology
Act
National Security
Legislation
Amendment Bill
Telecommunications
(Data Retention) Act
OpenText Confidential. ©2016 All Rights Reserved. 9
Agenda
Digital Transformation Drivers
2
3
1
Information is key for Digital Enterprise: Content in ConteXt
Use cases
OpenText Confidential. ©2016 All Rights Reserved. 10
Information is key for the Digital Enterprise
Top performing organizations can improve essential components of their organization by digitizing
processes to make them more collaborative, information-driven, effective, and, most of all, simple.
It’s time toRe-ThinkECM
And its role in your Digital Transformation
OpenText Confidential. ©2016 All Rights Reserved. 12
Process Productivity – The Value Formula
ContentDocuments
• Financial documents
• Quotations, Contracts
• Invoices, etc.
= Value
Better Productivity
Better Customer Service
Better Insight
Better Control (Compliance)
Business Data
• CRM & eCommerce
• ERP (Logistics, Finance)
• Supply Chain (Procurement)
+ ConteXt
Consistent – Relevant – Personal – Connected
Digital Media
• Product Collaterals
• How to use videos, …
Business Information Model
• Business Objects
• Business Object Relations
OpenText Confidential. ©2016 All Rights Reserved. 13
Harness developing market
adoption of digital experience
platforms
X
Multiply the Value of your Content
Excellent integrations into the world-
leading business eco systems
Digitize and automate information
flows in context of business process
OpenText Confidential. ©2016 All Rights Reserved. 14
• Content in Context in
Business Process
• Adoption through
Integration
• Access and Share
Information
• Adoption through Simplicity
Control InfoGov - Adoption through Transparency
Enterprise Content Management in Digital
Transformation
Process Productivity Personal Productivity
OpenText Confidential. ©2016 All Rights Reserved. 15
Agenda
Digital Transformation Drivers
2
3
1
Information is key for Digital Enterprise: Content in ConteXt
Use cases
OpenText Confidential. ©2016 All Rights Reserved. 16
Extended ECM platform
Content in Sales ConteXt
OpenText Extended ECM
DATA
CONTENT TASKS
PEOPLE
Customer Workspace
DATA
CONTENT TASKS
PEOPLE
Opportunity Workspace
DATA
CONTENT TASKS
PEOPLE
Sales Order Workspace
OpenText Confidential. ©2016 All Rights Reserved. 17
Planning, Building, and Commissioning Assets
Asset Visibility and Performance
Optimized Asset Operations and Maintenance
Asset Safety and Compliance
Real Estate Lifecycle Management
Asset Lifecycle
Plan & Design Procure & Build Commission Operate Maintain Decommission
FLOC + EQUI
Workspace
Notification
Workspace
Material
Workspace
Supplier
Workspace
Work Order
Workspace
Project
Workspace
Facility
Workspace
Equipment
Failure Analysis
EHS Incident
WorkspaceEHS Waste Role
Workspace
Extended ECM platform
Content in Asset Maintenance ConteXt
OpenText Confidential. ©2016 All Rights Reserved. 18
Information
Governance
Information Delivery Information ManagementInformation Processing
• Capturing & Recognition
• Validation & Approvals
• Inbox Management
• Triggering SAP
Processes
• Business Workspaces
• Business Relationships
• Content Management
• Media Management
• Collaboration
• Omni-channel real-time
information delivery
• Ad-hoc and rule-based
document assembly
Digital Governance, Archiving and Security
X Factor
Content in ConteXt
OpenText Confidential. ©2016 All Rights Reserved. 19
Information
Governance
Information Delivery Information ManagementInformation Processing
• Capturing & Recognition
• Validation & Approvals
• Inbox Management
• Triggering SAP
Processes
• Business Workspaces
• Business Relationships
• Content Management
• Media Management
• Collaboration
• Omni-channel real-time
information delivery
• Ad-hoc and rule-based
document assembly
Digital Governance, Archiving and Security
Extended ECM
for SAP
X Factor
Content in ConteXt
Extended ECM
for SalesforceExtended ECM
for SharePoint
Information
Management
Business Center Document
Presentment
OpenText Confidential. ©2016 All Rights Reserved. 20
Information
Governance
Information Delivery Information ManagementInformation Processing
• Capturing & Recognition
• Validation & Approvals
• Inbox Management
• Triggering SAP
Processes
• Business Workspaces
• Business Relationships
• Content Management
• Media Management
• Collaboration
• Omni-channel real-time
information delivery
• Ad-hoc and rule-based
document assembly
Digital Governance, Archiving and Security
Extended ECM
for SAP
X Factor
Content in ConteXt
Extended ECM
for SalesforceExtended ECM
for SharePoint
Information
Management
Business Center Document
Presentment
OpenText Confidential. ©2016 All Rights Reserved. 21
@opentext
facebook.com/opentext
linkedin.com/company/opentext
www.opentext.com