The wind of emotions in storytelling
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The Wind of Emotions in storytelling The Wind of Emotions in storytelling Ali Anani, PhD
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13-Sep-2014 -
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Presentations & Public Speaking
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We need to be storytelling to attract readers. Stories must be charged with emotions to trigger actions. However; emotions must have a reasonable velocity to be effective. The presentation suggests the use of an anemometer to measure the velocity of winds generated by emotions differentials. Controlling this velocity is a key towards controlling emotional interactions with products and services.
Transcript of The wind of emotions in storytelling
The Windof Emotionsin storytelling
The Windof Emotionsin storytelling
Ali Anani, PhD
Customer wants the maximum delight with the minimum pain
Professor Rod King is the pioneer of introducing the idea of maximizing delight and minimizing pain for customers.
Next, is a slide by Rod King to show where delight falls on his canvas
DRAMATIC STORY CANVASSimply Explain, Conceive, and Present Memorable Stories in Business and Life
#4ROD. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
We may stretch this concept further
Customers feel pain
NOWCustomers expect
delight in the FUTURE
If customers’ expectations of delight are below their expectation the delight turns into pain
I shall go one step further and make delight and pain part of a diamond of emotions
Delight
FearPain
GRUDGE
I shall go one step further and make delight and pain part of a diamond of emotions
These feelings have differentials in their intensity and heat
Delight
Fear
Pain
GRUDGE
The Wind of Emotions metaphor jumps to my head
Delight
Fear
Pain
GRUDGE
Why?
Delight
Fear
Pain
GRUDGE
Because we measure the speed of wind by usingan anemometer
Because we measure the speed of wind by using an anemometer
An anemometer has four cups. Each cup is attached to the end of a horizontal arm, each of which is mounted on a central axis
Because we measure the speed of wind by using an anemometer
When wind pushes into the cups, they rotate the axis. The faster the wind, the faster the cups spin the axis.
The wind blows when there is pressure differential in the air. The stronger the differential is, the stronger the wind is
Emotions aren’t different.Emotions heat us to different levels depending on their intensity
This suggests the idea that emotions create their wind
The greater the differential between positive and negative emotions,the stronger the wind is.
The rapidity of changing feelings causes the wind to change direction and the to exponentially increase the velocity of the wind of emotions
This canbe very perplexing to customers
I correlate this phenomenon to viral sales
The shorter time people, say tweet a message, the greater the impact is
Table showing the effect of varying the Viral Cycle Time (ct)
When we tell a story, we have to observe the wind of emotion the story generates so as not to confuse the reader
We need to maximize delight, but within limits and at certain velocity to get the best results
This is the way to maximize the interaction of customer: product interactions.
This is the way to maximize the interaction of customer: product interactions.
Do you agree?
Make the flight onboard your story empty of severe wind pockets.But, you need “fasten the seat belt” on to keep the reader interested
