THE ULTIMATE GUIDE TO USING WP CURVE

33
THE ULTIMATE GUIDE TO USING WP CURVE [PLUS 101 JOB TEMPLATES]

Transcript of THE ULTIMATE GUIDE TO USING WP CURVE

Page 1: THE ULTIMATE GUIDE TO USING WP CURVE

THE ULTIMATE GUIDE TO USING WP CURVE[PLUS 101 JOB TEMPLATES]

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TABLE OF CONTENTS

How to create the perfect ticket and avoid back and forth emails

How to keep your site up to date ■ Subject: Update WordPress core ■ Subject: Update plugins ■ Subject: Update theme ■ Subject: Update Visual Composer

How to improve site security and performance ■ Subject: Check login attempts ■ Subject: Malware detected ■ Subject: Improve site performance and speed ■ Subject: Install and configure a caching plugin ■ Subject: Optimize my images ■ Subject: Script and CSS minification ■ Subject: Eliminate render-blocking Javascript and CSS in above-the-fold content ■ Subject: Add expires headers ■ Subject: Leverage browser caching ■ Subject: Install a better search plugin ■ Subject: Fix Google Webmaster Tools crawl errors ■ Subject: Fix referral spam ■ Subject: Page content not showing

How to get started with WooCommerce ■ Subject: Install WooCommerce ■ Subject: Add a WooCommerce extension ■ Subject: Add a product variation ■ Subject: Fix broken checkout, ASAP

How to restore a hacked or offline site ■ Subject: Bring site back online ■ Subject: Fix white screen of death ■ Subject: My site has been hacked ■ Subject: Restore my site ■ Subject: ‘Headers already sent’ error ■ Subject: My Google search results are hacked ■ Subject: Page not found throughout the site ■ Subject: Fix plugin crashing site ■ Subject: Monitor site uptime

How to make small changes to your site ■ Subject: Replace header image ■ Subject: Change body font style sitewide ■ Subject: Add FB advertising pixel ■ Subject: Fix mobile responsiveness for one part of the site ■ Subject: Fix alignment issues ■ Subject: Change element appearance [for button colors, text, links, etc] ■ Subject: Fix missing images ■ Subject: Install a favicon ■ Subject: Improve WP admin speed ■ Subject: Install a security plugin ■ Subject: Fix our slider ■ Subject: Change page template ■ Subject: Fix broken styling ■ Subject: Update headings ■ Subject: Fix mobile menu ■ Subject: Create child theme ■ Subject: Check contact form submission endpoint ■ Subject: List blog posts on home page

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■ Subject: Redirect a subscriber from WP Admin ■ Subject: Add Mailchimp form ■ Subject: Install social sharing plugin ■ Subject: Update blog excerpts ■ Subject: Troubleshoot WordPress Multi-language (WPML) ■ Subject: Install captcha for contact form spam ■ Subject: Install Twitter feed ■ Subject: Fix image uploads ■ Subject: Update read more text ■ Subject: Fix blog category selection ■ Subject: Remove author name on blog posts ■ Subject: Install contact form ■ Subject: Update RSS Feed ■ Subject: Turn off comments ■ Subject: Create XML sitemap ■ Subject: Install attached plugin ■ Subject: Set up Google Analytics ■ Subject: Set up scheduled backups ■ Subject: Facebook post share not showing image ■ Subject: Clean out spam ■ Subject: Fix menu item ■ Subject: Install related posts plugin ■ Subject: Set up redirects for 404 links ■ Subject: Remove inactive plugins ■ Subject: Remove inactive themes ■ Subject: Check Google indexing ■ Subject: Create staging site ■ Subject: Update permalinks ■ Subject: Update copyright ■ Subject: Audit my plugins ■ Subject: Blog page not showing most recently published post ■ Subject: Set up ‘nofollow’ hyperlink ■ Subject: Install ad code ■ Subject: Install Instagram feed ■ Subject: Podcast not playing files ■ Subject: Update number of posts on blog page ■ Subject: Pagination not working ■ Subject: Lockdown login attempts ■ Subject: Set up Disqus comments ■ Subject: Shortcodes being displayed on site ■ Subject: Fix RSS feed ■ Subject: Create HTML Sitemap ■ Subject: Update menu items ■ Subject: Compare plugins, then install ■ Subject: Remove post date and comment numbers on blog posts ■ Subject: Remove graphics & elements from site ■ Subject: Fix cross browser issue ■ Subject: Add a social icon ■ Subject: Link my phone number ■ Subject: Update post title ■ Subject: My links are broken ■ Subject: Add Google Map with location marker ■ Subject: Change date format on blog posts ■ Subject: Make link open in new window ■ Subject: Show images in a lightbox

Advanced: How to set up API keys for access to Google Maps, Facebook, Instagram and Twitter ■ Google Maps API ■ Facebook API ■ Instagram API ■ Twitter API

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HOW TO CREATE THE PERFECT TICKET AND AVOID BACK AND FORTH EMAILS

101 WordPress Job Email Templates

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Our team solves 1,000+ WordPress problems every week, so we created this brief guide to help you get the best WordPress support possible, whether using us or another provider.

Here are 10 tips to help you get a lightning-fast solution to your WordPress problem.

1. Create a new task for a new problemHave you ever tried to dig through an email thread that has 20 replies from different people? It’s a nightmare.

To avoid this, send a new email for each new issue you need help with. This approach makes it easy for everyone: you’ll know exactly when your task is complete and you’ll avoid trawling through your old emails, too.

2. Request one task at a time (except VIPs)For Standard and Professional customers, we limit you to one task a time. We do this to avoid multiple developers working on the site at the same time, confusion and missed tasks. If you’re a VIP customer, you’re entitled to log three tasks at a time.

If there’s something critical we need to take care of, jump on live chat and we can escalate it for you.

3. Avoid clarification emails by being specificSpecify *exactly* what you need to fix. Here’s an example email that would require clarification:

Subject: Fix my buttonsBody: My buttons aren’t working, can you fix them. Thanks, The Hound.

… while this email would be just fine:

Subject: Increase www.wpcurve.com/wordpress-suppv ort font sizeBody: Please increase the font size on www.wpcurve.com/wordpress-support from 10pt to 12pt. Thanks, Jon Snow.

If you’re receiving a lot of clarification emails, it means we don’t have enough information to solve your problem. If our development team can’t figure out what you need, they are required to check in with you to be 100% confident about the actual problem you need solved.

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HOW TO CREATE THE PERFECT TICKET AND AVOID BACK AND FORTH EMAILS

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4. Use the AERO checklist to explain your problemWhen you have trouble specifying your problem, try the AERO checklist:

Action: What action did you take?Expectation: What did you expect?Result: What was the actual result?Outcome: What outcome do you want?

Here’s an example:

Action: I visited http://wpcurve.com/blog/ and tried to type text into the search field in the top right hand cornerExpectation: I was expecting the cursor to clear the placeholder text when I started typingResult: The placeholder text remained and my new text was added to the beginningOutcome: I would like the search field to clear the placeholder text when someone starts typing

5. Provide your browser and operating system detailsStyling errors are often browser specific. Let us know which browser and operating system you are using.

Every little bit of information helps!

6. Provide images that explain your needsIf you see a feature of a site that you like – send us an image to help explain.We’ll walk through some easy to use tools to do this.

Just remember – we can’t copy entire sites or themes.

7. Use screenshots and video clipsTools like Skitch (in Evernote) and Jing (free) make it super easy to create screenshots and add notes to them.

Jing allows you to capture everything that is happening on your screen in a video. Like Skitch, it also quickly uploads the video to a secret URL to enable you to share it with your support team. Jing videos are limited to 5 minutes, which is more than enough for small WordPress fixes. For larger videos, you can use Camtasia (PC) or Screenflow (Mac). Screenflow is the software we used to put together the video above.

8. Hit *refresh* to make sure you’re not looking at the cached versionIf you can’t see your fix, it’s probably because you are looking at an older, cached version of your page. Most cache issues can be resolved by hitting Control + F5 (Windows) or Command + R (Mac), which will refresh your page. If that doesn’t work, clear your internet history including your cache to retrieve the latest version.

Cache issues create a lot of headaches, so rule this out before checking back with your support team.

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9. Don’t worry about checking inChecking in takes developer time and effort away from a fast resolution of your problem. We complete most tasks in 8 hours and keep our customers up to date if we need to complete further investigation.

When you have an urgent task that you’d like to prioritize, you can include Urgent in the subject line and we’ll prioritize it for you. You can also jump on live chat at the bottom right hand corner of the screen – we’re 24/7 and always here to help you.

10. We love good and bad customer feedbackEven though we try to give everyone a perfect experience, sometimes we’ll make a mistake. We need your input and feedback to help us improve. One of our core values is ‘improving every day’, which we can only do with your help. At the end of each ticket, you can rate your experience and leave a comment for the team. We’d love to hear from you.

The rest of the guide will give you specific task examples that you can copy and paste to send to us.

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HOW TO KEEP YOUR SITE UP TO DATE101 WordPress Job Email Templates

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Subject: Update WordPress coreHi WP Curve,

Our version of WordPress is not up to date. Please update it to the latest version and check if there are issues after update, then fix as necessary.

Also, please note that there is a custom file under /wp-admin/example.php. Make sure to backup that file and upload again after the update if it has been removed, because it stores the custom functions for our site.

Subject: Update pluginsHi WP Curve,

We have received notifications that there are # plugins on our site that need to be updated. Please update them and check that everything works fine on the front end after the update.

Subject: Update theme Hi WP Curve,

There is a new version of ‘MyAwesomeTheme’ that we use for our site. I have attached the ZIP file of the theme. Please update this site theme for us.

All of our customizations are in the child theme but to be safe, please check the front end for any issues.

Subject: Update Visual ComposerHi WP Curve,

Please update the Visual Composer on the site. It is giving me errors.

HOW TO KEEP YOUR SITE UP TO DATE

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HOW TO IMPROVE SITE SECURITY AND PERFORMANCE

101 WordPress Job Email Templates

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Subject: Check login attemptsHi WP Curve,

The security plugin on our site sent an email which says there were a lot of login attempts from the IP: 192.168.1.1 yesterday. Is there any way we can block this? Also, can you please run a scan on our site just to make sure everything is secure?

Subject: Malware detectedHi WP Curve,

A security report on www.example.com/security shows that my site has malware. Please check it and remove the malware on my site.

Subject: Improve site performance and speedHi WP Curve,

Can your team please send us a report as to how our site performs? We have noticed a drop in our visitors and this may be due to our site having performance issues. Please include recommendations to how we can fix the negative items on the report that you present.

Subject: Install and configure a caching pluginHi WP Curve,

Based on the recommendation from your team, I need a caching plugin on my site. Please install the recommended plugin and configure as necessary to make my site faster. Please include a before and after analysis on my site so I can see how it improves our site performance.

Subject: Optimize my imagesHi WP Curve,

The report shows that we need to optimize the images of our site. Please install the plugin you recommended and optimize the images so that the page size of our site will be reduced. Please include a before and after analysis on my site for us to see its effects on the performance.

Subject: Script and CSS minificationHi WP Curve,

Google PageSpeed Insights shows that the scripts need to be ‘minified’ on my site. Please resolve this. Please check the front end afterwards to make sure it’s working as it should be.

HOW TO IMPROVE SITE SECURITY AND PERFORMANCE

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Subject: Eliminate render-blocking Javascript and CSS in above-the-fold contentHi WP Curve,

Google PageSpeed insights says that I need to fix Eliminate render-blocking Javascript and CSS in above-the-fold content on my site. Please resolve this. Please check the front end afterwards to make sure it’s working as it should be.

Subject: Add expires headersHi WP Curve,

I scanned my site on GTMetrix and it suggested to add ‘expires headers’. Please resolve this. I’ve attached a screenshot for you, too.

Subject: Leverage browser caching

Hi WP Curve,

Google PageSpeed insights suggests to leverage my site’s browser caching. Please implement and do a before and after analysis on my page speed.

Subject: Install a better search pluginHi WP Curve,

I’d like to have an advanced search on my site instead of the default search bar on WP. Can you implement that for me?

Subject: Fix Google Webmaster Tools crawl errors

Hi WP Curve,

I have checked my site on Google Webmaster Tools and saw that there are a lot of crawl errors. Please fix them.

Subject: Fix referral spamHi WP Curve,

I keep getting a large amount of referral spam with a 100% bounce rate. Can you please fix this?

Subject: Page content not showingHi WP Curve,

When I publish a page, the content is not showing. Please see attached screenshots for reference. The page I am referring to is www.example.com/page Please check and fix.

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HOW TO GET STARTED WITH WOOCOMMERCE

101 WordPress Job Email Templates

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Subject: Install WooCommerceHi WP Curve,

We want to start selling products on our site. Please install WooCommerce.

Here are our API keys for the payment gateways, please configure as necessary.

[insert API key code]

Subject: Add a WooCommerce extensionHi WP Curve,

We want to have our orders to be confirmed automatically. Please install the plugin extension attached to this email.

Subject: Add a product variationHi WP Curve,

I can’t add a product variation for EXAMPLEPRODUCT. The form doesn’t seem to load when I do so. Please check this and fix.

Subject: Fix broken checkout, ASAPHi WP Curve,

The checkout function on my site is not working. My customers have been emailing me telling me that when they try to check out it goes to a blank page. Please check this ASAP.

HOW TO GET STARTED WITH WOOCOMMERCE

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HOW TO RESTORE A HACKED OR OFFLINE SITE

101 WordPress Job Email Templates

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Subject: Bring site back online Hi WP Curve,

My site is down - please fix this ASAP.

Subject: Fix white screen of deathHi WP Curve,

We cannot access our site. It is displaying a blank page, with no errors whatsoever. Please help us bring it back up ASAP.

Subject: My site has been hackedHi WP Curve,

Help! Our site seems to be hacked and the links redirect to an adult site. Please help fix this ASAP.

Subject: Restore my siteHi WP Curve,

I accidentally deleted my site. Please send me a list of the recent backups of my site so I can tell you which one to use to restore my site. Please action ASAP.

Subject: ‘Headers already sent’ errorHi WP Curve,

My site displays this error ‘Headers already sent’. Please look into this and remove the error.

Subject: My Google search results are hackedHi WP Curve,

When I search for my site on Google, the results show that it is hacked. However, I do not see any problem with my site. Please resolve this and help me remove the hacked warning on Google results.

Subject: Page not found throughout the siteHi WP Curve,

Since updating my plugins this morning, several pages of the site display Page not Found. Can you please check what went wrong and resolve this?

HOW TO RESTORE A HACKED OR OFFLINE SITE

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Subject: Fix plugin crashing siteHi WP Curve,

My host has advised me that ‘AwesomePlugin’ has been causing my site to crash because it uses too many resources. Can you please remove the plugin and install an alternative?

Subject: Monitor site uptimeHi WP Curve,

Our site seems to be going down intermittently. Please install an uptime monitor and have it contact my email when my site is down. If you have any recommendations for a new host, please let me know.

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HOW TO MAKE SMALL CHANGES TO YOUR SITE

101 WordPress Job Email Templates

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Subject: Replace header imageHi WP Curve,

Please replace the header image with the one attached.

Subject: Change body font style sitewideHi WP Curve,

I want to change the body font used on the whole site to be font type, font size. I have attached the webfont kit / Google fonts url that I want you to use.

Please check that every page displays the text properly.

Subject: Add FB advertising pixelHi WP Curve,

Please install the below tracking code on the head section of my site. Please insert it [sitewide / on my *specific* page].

<!-- Insert code snippet here -->

Subject: Fix mobile responsiveness for one part of the siteHi WP Curve,

When our site is viewed on iPhone6+, the logo overlaps with the home and about us links. Please reduce the size of the logo to fix this. Also, please make sure this fix solves for Android phones too.

Subject: Fix alignment issuesHi WP Curve,

Our contact form elements are not aligned, see this screenshot for your reference. Please make the width of the email and name field the same.

Subject: Change element appearance [for button colors, text, links, etc]Hi WP Curve,

We would like to change the background color of the menu items to red instead of blue. Also, remove the underline and make the font 2 points bigger as well.

HOW TO MAKE SMALL CHANGES TO YOUR SITE

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Subject: Fix missing imagesHi WP Curve,

On our blog page, www.example.com/blog the images of the posts list only display broken images. I have checked the backend and the featured images are loading fine in the WordPress post editor. Please investigate and apply resolve.

Subject: Install a faviconHi WP Curve,

Please install a favicon, using a smaller version of our logo.

Subject: Improve WP admin speedHi WP Curve,

Our wp-admin backend is really slow. Please check this and fix it.

Subject: Install a security pluginHi WP Curve,

Please install a security plugin on the site to help prevent hacking.

Subject: Fix our sliderHi WP Curve,

We have a slider on our site and we want it to have a video (attached) to play automatically when the site is loaded. Please apply this on our slider.

Subject: Change page templateHi WP Curve,

I want my about page to use a different template. Please use the template that my contact page currently uses - it has no sidebar. Please change this template for my about page only.

Subject: Fix broken stylingHi WP Curve,

Our site is only displaying HTML with no styling. Please check this and fix ASAP.

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Subject: Update headingsHi WP Curve,

Please add H1 and H2 headers on my site to help with SEO.

Please use ‘I’m really cool’ font for <h1> headings and ‘I’m the best’ font for <h2> headings

Subject: Fix mobile menuHi WP Curve,

On mobile, my submenu is not hidden by default. Please correct this. All sub items should be hidden until the main menu item is clicked.

Subject: Create child themeHi WP Curve,

[Child themes are the recommended way of modifying an existing theme.]

We’d like to create a child theme for our site. We have not customized the theme files so far so it should be safe to apply. However, just to be safe, please check the front end afterwards to make sure everything looks the same.

Subject: Check contact form submission endpointHi WP Curve,

Contact form submissions on /contact are not being sent to our site’s email [email protected] Can you please check and fix.

Subject: List blog posts on home pageHi WP Curve,

We want to have the 5 recent blog posts displayed on the home page. Please fix.

Subject: Redirect a subscriber from WP AdminHi WP Curve,

Please setup an auto redirect for the following scenario. If a ‘Subscriber’ logs in, they are redirected to the front-end profile page and not wp-admin.

Subject: Add Mailchimp formHi WP Curve,

We would like to add a Mailchimp form to our site. See the code below provided by MailChimp, our email service provider.

<!-- DUMMY CODE -->

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Subject: Install social sharing pluginHi WP Curve,

I’d like to add Facebook ,Twitter, Linkedin share buttons to the bottom of my posts. Please add a plugin that can do this.

Subject: Update blog excerptsHi WP Curve,

We just want 100 characters for our blog excerpts on www.example.com/blog instead of the whole paragraph. Also, please add a “read more” link after those 100 characters.

Subject: Troubleshoot WordPress Multi-language (WPML)Hi WP Curve,

I have an English and Spanish version of my site. The translation on the about page doesn’t seem to be working properly. Please fix this.

Subject: Install captcha for contact form spamHi WP Curve,

We have been getting a lot of contact form spam. Please install reCaptcha on my contact form on my contact page.

Here are the API keys for the reCaptcha: [you can get them from https://www.google.com/recaptcha]

Subject: Install Twitter feedHi WP Curve,

I would like to add a Twitter feed on my sidebar. My twitter name is @WPNinja.

Subject: Fix image uploadsHi WP Curve,

We are not able to upload any images via the media uploader in the backend. It doesn’t show any errors, it simply redirects to the media page. Please fix.

Subject: Update read more textHi WP Curve,

I want to change the ‘Read More’ link on my blog page to ‘Learn More…’ Please fix.

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Subject: Fix blog category selectionHi WP Curve,

When I visit the blog posts list for a certain category, it still displays the list of all posts from all categories. I want to only show the posts from the category I have chosen. Please fix this.

Subject: Remove author name on blog postsHi WP Curve,

Please remove the author name from blog posts.

Subject: Install contact formHi WP Curve,

I would like to have a contact form on my site. The fields should be first name, email, contact number and message. The form submissions should go to [email protected] Please implement the form on my contact page.

Subject: Update RSS FeedHi WP Curve,

I cant seem to find my RSS feed on www.example.com/rss or www.example.com/feed

Can you please let me know where I can find it? If I don’t have one, how can it be set up?

Subject: Turn off commentsHi WP Curve,

I’d like to turn off comments on all of my posts.

Subject: Create XML sitemapHi WP Curve,

Please create a XML sitemap for my site.

Subject: Install attached pluginHi WP Curve,

We would like to have the plugin attached to this email installed on our site. Please install but do not activate the plugin yet, we will be activate and configure it.

Subject: Set up Google AnalyticsHi WP Curve,

I’d like to see a report of my site’s bounce rates, page views, visitors, etc. Please setup Google Analytics on my site.

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Subject: Set up scheduled backupsHi WP Curve,

Please create a full backup of my site.

Also, add backup schedules as shown below:Database backup: everydayFull backup: Database and files - once a week every Saturday

Subject: Facebook post share not showing imageHi WP Curve,

When I share this particular post on facebook (example.com/post) it doesn’t display the correct featured image. I checked on the actual post and the image is there but not on the facebook share. Please fix this.

Subject: Clean out spamHi WP Curve,

We have a lot of spam in our comments. Please help us clear this out and apply a fix that will prevent spam from coming into our site.

Subject: Fix menu itemHi WP Curve,

My about menu item is not clickable when viewed on mobile. I am using my Samsung XX-11 phone when I discovered this. Please fix and also check for other mobiles too.

Subject: Install related posts pluginHi WP Curve,

At the end of my posts, I want to have Related Posts displayed. I have a plugin called YARPP, can you please install and configure?

Subject: Set up redirects for 404 linksHi WP Curve,

We have a lot of 404 links on our site based on a report by example.com/reportedbrokenlinks. Please have them all redirect to our homepage.

Subject: Remove inactive pluginsHi WP Curve,

Please remove our inactive plugins.

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Subject: Remove inactive themesHi WP Curve,

Please remove the inactive themes on our site, except for MyAwesomeTheme. This is the parent theme of the active child theme.

Subject: Check Google indexingHi WP Curve,

Please check if Google is indexing my site. Also, does it display proper site links? If not, please fix as necessary.

Subject: Create staging siteHi WP Curve,

We need a staging / dev site that will be used for updates before making them live. Please set up one for us.

Subject: Update permalinksHi WP Curve,

I have a question: Will I lose my social sharing counts if I change my permalinks?

I want to change my permalinks from www.example.com/13-06-2012 to www.example.com/post-title.

Subject: Update copyright Hi WP Curve,

Please change the copyright date to 2016. Would add a script that will detect the year so I won’t have to update it again?

Subject: Audit my pluginsHi WP Curve,

Please audit my plugins - I would like to delete any that I don’t really need. I have noticed there are a lot of plugins and this may affect my site performance.

Subject: Blog page not showing most recently published postHi WP Curve,

When I create a new post and visit the blog page of my site, it does not display the new post I have just created. However, on the backend I can see the post and I can also view it when I put the permalink directly to the address bar. Please help.

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Subject: Set up ‘nofollow’ hyperlinkHi WP Curve,

I am making an affiliate page and want to make the links “nofollow” but I am not sure how to do it. Please make the links no follow on www.example.com/page

Subject: Install ad codeHi WP Curve,

I have attached the code for ads to be implemented on my site. Please add this code at the bottom of the sidebar.

Subject: Install Instagram feedHi WP Curve,

I would like to have my Instagram feed displayed on my sidebar. Here are my user ID and access token that you will need to configure the plugin:

Subject: Podcast not playing filesHi WP Curve,

My podcast files are not playing. Can you please check this and fix it?

Subject: Update number of posts on blog pageHi WP Curve,

I’d like to have our 5 most recent posts as display on our blog page as default.

Subject: Pagination not workingHi WP Curve,

The pagination on my shop page is not working. When I click page 2 or 3, I am redirected to page 1.

Subject: Lockdown login attemptsHi WP Curve,

Can you limit the number of login attempts on my wp-admin to 3? Then the user should not be able to login for 24 hours.

Subject: Set up Disqus commentsHi WP Curve,

Can you please import all comments to Disqus?

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Subject: Shortcodes being displayed on siteHi WP Curve,

My homepage now displays shortcodes after a recent update. I see messages like this everywhere: [vlc id=3 width=full]

Subject: Fix RSS feedHi WP Curve,

My RSS feed is not showing the 2 most recent posts from my blog. Please fix this for those 2 posts and the future posts as well.

Subject: Create HTML SitemapHi WP Curve,

Please help me create a HTML sitemap.

Subject: Update menu itemsHi WP Curve,

I’d like to have the items HOME, ABOUT, BLOG and SHOP on my main menu. Please remove the other items.

Subject: Compare plugins, then installHi WP Curve,

I want to improve the caching on my site and I’m looking at these 2 plugins for my site. Can you review them and install the best one?

Subject: Remove post date and comment numbers on blog postsHi WP Curve,

On my blog posts, please remove the date and comment links underneath the blog title. Please leave the author’s name only.

Subject: Remove graphics & elements from siteHi WP Curve,

Please remove the following graphics and elements from the bottom of our Corporate page [add your own screenshot].

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Subject: Fix cross browser issueHi WP Curve,

My logo seems to be overlapping the HOME menu item on Firefox, but not on Chrome. Please check this and fix.

Subject: Add a social iconHi WP Curve,

Could you add my G+ icon and link (plus.google.com/+myprofile) to my site in the footer?

Subject: Link my phone numberHi WP Curve,

Please link the phone number on my header to +001-001001001. Right now, it’s just text.

Subject: Update post titleHi WP Curve,

I want to post something, but when I publish it, the permalink is automatically assigned a trailing “-2”

In this case it is www.example.com/my-post-2 and I want it to be www.example.com/my-post

Subject: My links are brokenHi WP Curve,

We have a lot of broken links on the site, please fix them.

Subject: Add Google Map with location markerHi WP Curve,

Can you please embed a Google Map with a location marker on our contact page. Our address is 101 California St, San Francisco, CA, 94109.

Please make the size 480 by 480 pixels.

Subject: Change date format on blog postsHi WP Curve,

Can you please change the date format on my blog posts from MM/DD/YYYY to DD/MM/YYYY.

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Subject: Make link open in new windowHi WP Curve,

Can you please make the ‘Services’ page in the top navigation menu open in a new page?

Subject: Show images in a lightbox

Hi WP Curve,

Can you please make my gallery images show in a lightbox? Is there a plugin you recommend for this function?

101 WORDPRESS JOB EMAIL TEMPLATES

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ADVANCED: HOW TO SET UP API KEYS FOR ACCESS TO GOOGLE MAPS, FACEBOOK, INSTAGRAM

AND TWITTER101 WordPress Job Email Templates

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Google Maps API1. Visit the Google reCAPTCHA website: http://www.google.com/recaptcha/intro/index.html

2. Click the ‘Get reCAPTCHA button’

3. Register your website by providing a label value and the domain name of the website

4. Once the registration is completed, you will be presented with the site key (public key) and secret key (private

key) and the procedure to integrate reCAPTCHA

Facebook API1. Login into your facebook account

2. Then go to facebook developer application: http://www.facebook.com/developers/

3. Click on the Apps link

4. Click on Create New App

5. Enter the App Name and other details

6. Enter the email address for the application hosting

7. Click on continue button

8. Go to the Apps Page: https://developers.facebook.com/apps

9. Select the app you have created

10. You will see the API key and the app secret key below the settings label

Twitter API

1. Go to https://dev.twitter.com/apps/new

2. If necessary, log in

3. Enter your Application Name, Description and your website address

4. You can leave the callback URL empty

5. Accept the TOS, and solve the CAPTCHA

6. Submit the form by clicking the Create your Twitter Application

7. Copy the consumer key (API key) and consumer secret from the screen into your app

HOW TO SET UP API KEYS

101 WORDPRESS JOB EMAIL TEMPLATES

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Instagram API1. Go to http://instagram.com/developer

2. Login to your account

3. Then click on Manage Clients

4. Click on Register a New Client

5. Fill out the Application Name, Description, Website and set the OAuth redirect_uri field to http://localhost

6. Do not check Disable implicit OAuth or Enforce signed header

7. You will see a Success message as seen in the photo below

8. Copy the Client ID code

9. Paste the following url into your web browser: https://instagram.com/oauth/authorize/?client_id=[CLIENT_ID_

HERE]&redirect_uri=http://localhost&response_type=token&scope=public_content

10. Add the Client ID you generated to the url replacing [CLIENT_ID_HERE]

11. Press enter and you will connect to Instagram

12. Instagram will ask if you want to grant the client you registered in Step 2 access to your account.

13. Once your client has been granted access to your account, Instagram will redirect your browser to your

localhost and your newly generated access token will be appended to the url after localhost/#access_token=

14. Treat your Instagram access token like you would your password - do not share your access token with anyone.

15. Everything after the equals sign (=) is your access token

101 WORDPRESS JOB EMAIL TEMPLATES

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