div class=trans-pagebutton class=gotoPage data-page=1Page 1button div class=trans-imageimg data-url=documentthe-total-economic-impacttm-of-the-genesys-omnichannel-engagement-center-solutionhtmlpage=1 data-page=1 class=trans-thumb lazyload alt=Page 1: · The Total Economic ImpactTM of the Genesys Omnichannel Engagement Center Solution FORRESTER Genesys Summary of Benefits Through customer interviews and data loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mM8Uw8AAh0BTZud3BwAAAAASUVORK5CYII= data-src=https:reader033fdocumentsusreader033viewer20220423095ed6360dc11e5a57514410a3html5thumbnails1jpg width=140 height=200 divdiv