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The Top Transformation Issues and How to Solve Them · The Top Transformation Issues and How to...
Transcript of The Top Transformation Issues and How to Solve Them · The Top Transformation Issues and How to...
Est.1998
Radtac is a leading provider
of Agile Servixes
The Top
Transformation
Issues and How
to Solve Them
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
3© RADTAC Ltd 2016 – All rights reserved
Radtac Chairman /
Founder
Peter Measey
Introductions
• 35 years IT experience
• 23 years experience Agile transformation
• Radtac CEO for 19 years
• Lead author and editor of BCS book on Agile
• Certified Scrum Trainer, Agile Project Management trainer etc
• Certified PMI-ACP, Prince2, Kanban, SAFe etc
Radtac are a specialist Agile Transformation company,
offering the UK’s widest portfolio of award winning Agile
Training Consultancy and Delivery services
Radtac are proud to have been have been Agile Awards winners the past 3 years for work done with our clients
with withwith
4
5© RADTAC Ltd 2016 – All rights reserved
Radtac Services
Training
Public, Private and Managed
Service Training solutions.
Consultancy
Consultancy, Coaching,
Mentoring and Transformation
solutions.
Delivery
The best Agile practitioners
and teams in the market.
Visualisation
Enabling change and
alignment through visualisation
solutions.
Fully integrated portfolio of Agile services
Corporate Presentation
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
• 15 Minutes• Exercise• Open Space
1. Form groups, nominate a facilitator and define your
major Agile transformation issues
2. Facilitator please place them on the board
3. Pete will then overview them and pick the main
subjects – starting with the 3 of the 5 on the overview
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
The rate of change in the business world is not going to slow down anytime soon. If anything, competition in most industries will...
.... probably speed up over the next few decades.
Source : ‘Leading Change’ by John P Kotter
Average lifespan of a company in the S&P 500 index has decreased from 61 years in 1958 to just 18 years today, a run rate that would mean that….
.... by 2027, more than three-quarters of the S&P 500 will not exist
Source: Professor Richard Foster : Yale University
The Modern Business Landscape
When the business environment is complicated, complex or chaotic, evolutionary AgileBusiness Transformation is more appropriate than large scale revolutionary programmatic business transformation.
So .. Agile is key, but scaled business implementation often fails – why ?
The implication
Don’t understand HOW
(lack of vision)
Don’t understand WHY(complacency)
Transformation Problems – Why Agile Failing (1)
Organisation doesn’t understand WHAT it must do to change
– Time bound transformation (declaring victory too soon)
– Little Value Flow (no short term wins)
– Lack of Empowerment(guiding coalition)
– 2 big + 2 complex = 4 failure
Transformation Problems – Why Agile Failing (2)
Organisation doesn’t understand WHAT it must do to change
– Ineffective communication (by a factor of 100)
– Change fatigue
– Ineffective management (permitting obstacles)
– Transformation silos (Not anchoring changes)
Transformation Problems – Why Agile Failing (3)
Evolution over revolution
Systems thinking over silo mentality
Transformational leadership over transactional management
Empowered people over process and tools
We value the items on the left over the items on the right
Transformation Solutions - values
Continuous delivery of independent, minimum valuable businessflows :
Within an evolving transformational strategy that runs at a sustainable pace
Stop starting, start finishing
Transformation Solutions – principle one
Appropriate power to the appropriate people :
Values based management
Autonomy, Mastery, Purpose(Dan Pink)
Transformation Solutions – principle two
Make the organisationalsoil ready before planting the seeds of change
Communication cubed (listening, persuading, fast-feedback)
Create a transformation pull environment
Transformation Solutions – principle three
Collaborate with stakeholders
Stakeholders - the people or groups who can help us or screw us up.
Implement a targeted visual persuasion campaign that is continuous and evolving.
Transformation Solutions – principle four
Build an innovative, learning culture
Lifetime Learning
Design thinking
Continually inspect and adapt,
Making mistakes = innovation and creativity
Transformation Solutions – principle five
Encourage and visibly support transformational leadership
Whilst understanding that transformation is delivered by agile management.
Transformation Solutions – principle six
Encourage transformation catalysts, tempered radicals and non-conformist thinkers
Incubate agile leaders.
Incubate agile teams
Transformation Solutions – principle seven
‘Plans are worthless but planning is everything’ (Eisenhower)
Transformation waves
The majority of transformation plans and estimates will need to change very soon after they are created.
Plan for 'tipping point transformation' informed via fast feedback cycles.
Transformation Solutions – principle eight
Embrace simplicity and trust people
"Simple, clear purpose and principles give rise to complex and intelligent behavior. Complex rules and regulations give rise to simple and stupid behavior.” – (Dee Hock)
‘X’ Managers and ‘Y’ managers - (McGregor)
Transformation Solutions – principle nine
Anchor evolutionary change in the culture
changing the culture is the end game not the start point.
Prevent cultural entropy
Transformation Solutions – principle ten
Align reward systems
Re-enforce good habits
Reduce bad habits
Transformation Solutions – principle eleven
Measure value, speed, satisfaction and quality
Increase value delivered
Fit for purpose speed of fit for purpose value
Fit for purpose customer satisfaction.
Fit for purpose quality
Transformation Solutions – principle twelve
‘The typical twentieth-century organisation has not operated well in a rapidly changing environment.
Structure, systems, practices, and culture have often been more of a drag on change than a facilitator.
If environmental variability continues to increase, as most people now predict, the standard organisation of the twentieth century will likely become a dinosaur.’
Source : ‘Leading Change’ by John P Kotter….
• 10 Minutes• Exercise• Open Space
1. Discuss in your groups what has been presented
2. Raise anything further
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
• Certified ScrumMaster®
• Building the right thing?
Build the thing fast and well
SM
Development
TeamProduct
Owner
b)
a)
c)
d)
ScrumMaster’s job is to
shorten the feedback loop
which will in turn accelerate
learning.
a) Perfect product but we
may miss the market
window.
b) Great value but will
probably be building
technical debt.
c) Quick and great
technically but will
anyone use it?
d) The important thing is to
find the right balance.
Source: Henrik Kniberg - https://www.crisp.se/konsulter/henrik-kniberg
• Certified ScrumMaster®
• Coaching Skills
Move away from… Move towards…
Coordinating individual
contributions
Coaching the whole team to
collaborate
Acting as a subject matter
expert
Being a facilitator
Driving towards specific
outcomesBeing invested in the teams
overall performance
Knowing the answer Asking the team for the answer
Directing Guiding
Focus on deadlines and
technical options
Focus on business value
Fixing problems Helping others fix problems
• Certified ScrumMaster®
• Servant Leader Skills
Listens and supports team members in decision identification
Understands and empathises with others
Encourages and supports the personal development of each
individual
Persuades rather than uses authority
Thinks beyond day-2-day realities
Looks for help without diminishing other’s commitments
Is open and appreciates openness
Servant leader skills
• Certified ScrumMaster®
• Avoiding Dysfunctional Teams
Source: Lencioni, P. (2002). The five dysfunctions of a team : a leadership fable. San Francisco: Jossey-Bass.
Conflict
Trust
Commitment
Accountability
Results
Focusing on……. Focus on Collective Outcomes
Embracing……. Confront Difficult Issues
Achieving……. Force Clarity and Closure
Mastering……. Mine for Conflict
Trust……. Be Vulnerable
• 5 Minutes• Exercise• Open Space
1. Discuss in your groups what has been presented
2. Raise anything further if required
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
• 5 Minutes• Exercise• Open Space
1. Discuss as many of the other issues identified by the
group until session end
2. Pete to lead discussion
Agenda
• Certified ScrumMaster®
• Agenda
Introduction
Session overview and issue identification – 15 mins
Enabling business transformation, why Agile is failing in many
organisations & measurement – 45 mins
Agile leadership – 15 mins
Other issues – 30 mins
Close – 15 mins
38© RADTAC Ltd 2016 – All rights reserved
Company History & USP’s
Corporate Presentation
As of 2017, we bring 19 years experience to offer our customers
E2E agile Transformation capability
from the C-Suite to the delivery teams
Full range of Coaching
personal, executive, technical, team & coach the coach
The broadest range of Agile training in the UK
including having trained 33% of the UK’s ScrumMasters
Sharp Transformation thought leadership
especially in Agile Business Transformation and Scaling Agile
The ability to scale our services globally
Our Barclays engagement was 12 countries over 4 continents
39© RADTAC Ltd 2016 – All rights reserved
Our common engagements - Maturing Agility across the Enterprise A commonly seen organisational Agile journey
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42© RADTAC Ltd 2016 – All rights reserved
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frameworks.”
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