The Technology Marketing Tool Kit - Technology by Designtbyd.ca › wp-content › uploads › 2014...

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Phone: 204-800-3166 Email: [email protected] “15 Critical Questions You MUST Ask Before Hiring Any IT Company” If You Depend On Your Computer Network To Run Your Business, This Is One Report You DON’T Want To Overlook! This free report will explain in simple, non-technical terms what you need to look for when outsourcing your IT support, as well as cost- saving strategies, insider tips and 15 revealing questions you MUST ask any computer consultant before giving him access to your computer network. If your current guy can’t answer a confident “Yes” to all 15, it might be time to look for someone else. You’ll discover: The single most expensive mistake most small business owners make when hiring an IT consultant. The surprising reason most small businesses fall victim to sub- standard support. What some IT consultants are doing to take advantage of business owners, and how to make sure you’re not one of them. How to avoid expensive computer repair bills and get all the computer support you need for a low, fixed monthly rate. © T by D Managed Services. – All Rights Reserved 1

Transcript of The Technology Marketing Tool Kit - Technology by Designtbyd.ca › wp-content › uploads › 2014...

Page 1: The Technology Marketing Tool Kit - Technology by Designtbyd.ca › wp-content › uploads › 2014 › 07 › 15-Critical-Que…  · Web viewHow to avoid expensive computer repair

Phone: 204-800-3166Email: [email protected]

“15 Critical QuestionsYou MUST Ask Before

Hiring Any IT Company”If You Depend On Your Computer Network To Run Your Business, This Is One Report You DON’T Want To Overlook!

This free report will explain in simple, non-technical terms what you need to look for when outsourcing your IT support, as well as cost-saving strategies, insider tips and 15 revealing questions you MUST ask any computer consultant before giving him access to your computer network. If your current guy can’t answer a confident “Yes” to all 15, it might be time to look for someone else.

You’ll discover:

The single most expensive mistake most small business owners make when hiring an IT consultant.

The surprising reason most small businesses fall victim to sub-standard support.

What some IT consultants are doing to take advantage of business owners, and how to make sure you’re not one of them.

How to avoid expensive computer repair bills and get all the computer support you need for a low, fixed monthly rate.

A Free Education Guide By:

www.tbyd.caPhone: 204-800-3166

© T by D Managed Services. – All Rights Reserved 1

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Phone: 204-800-3166Email: [email protected]

From the Desk of: Bob FortinIT Specialist,Technology by Design

Dear Fellow Business Owner,

Hi, my name is Bob Fortin, IT Specialist of Technology by Design. As a business owner myself, I know how insanely busy you are so I’ll get right to the point of this report.

Although we’ve never met, I’d be willing to wager a bet that your computer network – and the critical data it holds – is not nearly as secure as you think it is. How do I know?

Because over and over again I’m absolutely HORRIFIED by the incompetence and irresponsibility I discover when I audit most business networks. In 98% of the computer networks I review, I find faulty or non-existent backups, security loopholes, shoddy reporting, and flawed systems that simply cost more to maintain and don’t align with the operations of the business.

Plus, not a week goes by where we don’t get a ‘911 crisis call’ from a business owner with a major technical disaster that COULD have been prevented. Why do so many businesses not have adequate computer support? Simply because they don’t know how to truly verify that their network IS running smoothly and securely, and end up having to take someone at their word.

That’s why I’ve decided to write this report for all the business owners in our area to EDUCATE them about what to look for in an IT consultant. Quite honestly, I’m shocked at the oversights and sloppiness of some computer networks, and want to see the standards raised. Below you’ll find a mini acid test you can use to determine whether or not your network really IS being supported properly.

If your technician does not score a “yes” on every point, you could be paying for substandard support AND be wide open to a very expensive, very frustrating computer disaster:

Do they answer their phones “live” and respond to support issues in 1 hour or less?

Are they remotely monitoring your network 24-7-365 to keep critical security settings, virus definitions, and security patches up to date?

Do they INSIST on monitoring a backup, or are they letting you rely on outdated tape backups?

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Phone: 204-800-3166Email: [email protected]

Do they INSIST on doing periodic test restores of your backups to make sure the data is not corrupt and could be restored in the event of a disaster?

Have they provided you with written, network documentation detailing what software licenses you have, critical network passwords, and hardware information, or are they the only person with the “keys to the kingdom?”

Do they consistently (and proactively) offer new ways to improve your network’s performance, or do they wait until you have a problem to make recommendations?

Do they provide detailed invoices that clearly explain what you are paying for?

Do they explain what they are doing and answer your questions in terms that you can understand (not geek-speak)?

Do they complete projects on time and on budget, or does every project end up taking longer and costing more than you expected?

Do they arrive on time and dress professionally?

Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?

Do their technicians maintain current vendor certifications and participate in ongoing training, or do you feel as though they are learning on your dime?

Do they take calls from other clients while working on your network (and on your dime)?

Do you have to manage their progress on projects, or do they provide frequent updates, status reports, and follow-up calls and e-mails?

Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials?

If Your Current IT Provider Failed This Test, I Want to Give You

1 Month FREE To Make Things “Right”I know you are so darn busy running your business that you simply forget to think about the security and health of your computer network UNTIL something major happens.

If that’s you, consider this a “friendly reminder” to get your network checked out – if nothing else, it’s a good way to get a third party review of your network’s health and security.

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Phone: 204-800-3166Email: [email protected]

And to make it a complete “no-brainer,” I’m offering 1 Month FREE so you have no excuse for making sure that your computer network is safe not only from spyware and viruses, but also hackers, spam, data loss, hardware failure, software corruption, and a number of other disasters.

For 1 Month FREE, We Will Provide…

1. IT Systems Performance Analysis on ALL of your computers and your server(s) (an analysis that’s taken us years to perfect) FREE OF CHARGE. This assessment will illustrate how to get the biggest bang for your hard-earned buck from your computers.

2. IT Network Security Assessment. A review of your network security and backup systems. This assessment will show if your computers and servers are truly secure from hackers, viruses, and rogue employees. We will also tell you if you’re unknowingly exposing you company to expensive fines and litigation under new Manitoba breach laws.

3. Optimizations on ALL of your computers, and your server(s). FREE OF CHARGE. Are your computers and servers optimized for maximum speed and performance? (I can tell you, 99% of the computers and servers we review are NOT).

4. Anti-Virus FREE. This is the exact same antivirus solution we personally use, so you know it’s safe!

5. Anti-Malware FREE. Our anti-malware solution protects even from the newest “cryptolocker virus” that is bankrupting businesses everywhere.

6. A Customized IT Plan. We will review all your hardware, software, and services costs (even your phone system), to see where you can save your hard-earned money! We will deliver an IT plan customized for your company that will show you how to eliminate every single nagging problem, enable you to work faster and more efficiently, while lowering costs wherever possible.

We want to give you 1 month FREE OF CHARGE that will reveal what’s REALLY going on in your computer network, and show you the fastest and most efficient way to get your systems working the way they’re supposed to, saving you a great deal of time, aggravation, and money.

After doing this type of thing for years, we’ve truly perfected a process for helping companies like yours to get their IT systems working the way they are supposed to.

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Phone: 204-800-3166Email: [email protected]

Think About This…

The “worst” that could happen is you get a completely FREE month of Anti-virus, Anti-malware, all of your computers and servers Optimized to work at the best of their potential, a customized IT plan written specifically for your company, and have an independent third-party validate and review the security, speed, and health of your computer network.

The best that can happen is we work together to finally take all IT complaints off your plate.

Okay…So What’s The Catch?

I bet you’re wondering why I’d be willing to give this away for free, so please allow me to explain. First off, I want to be clear that this is NOT a bait and switch offer or a trick to get you to buy something. My reputation for running an honest and trustworthy business is something I hold very dear. I would never jeopardize that in any way.

We are simply offering this to you for one simple reason :It’s the fastest and easiest way for us to demonstrate the value we can deliver, without any risk to you. Frankly, it’s how we get the happy clients you’ve seen all over our website and have probably heard before. If you haven’t heard them, please check out testimonials from some of our happy clients here.

After all, if you like what you see and we show you how to solve a number of IT-related problems in your company, why wouldn’t you want to work with us? Of course, we will approach this with no expectations or heavy sales pressure of any kind. I don’t like pushy sales people any more than you – and we stand on the belief that providing extreme value in advance is the best way to showcase our services and win new business.

After All, Don’t You Just Want Your Darn Computer To Work The Way It’s Supposed To?

That’s why I’m making this offer. I know that we are hands down the best at what we do, but I don’t think it’s fair for you to risk your money to find out. I don’t expect everyone to become a customer, but I know that some will end up becoming loyal, long-term clients, just like these business owners:

The people at Technology by Design are just ordinary, nice people to deal with. They are quick to respond and have been able to provide services and solutions that match our budget challenges.To work with T by D has been pretty “Wow”. There is nothing Technology by Design could do to improve their service. We are very pleased with it. I appreciate that they pop in from time-to-time to

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Phone: 204-800-3166Email: [email protected]

check in with us.I have recommended Technology by Design to others, and will continue to do so!

Arie Veenendaal, Owner, Kreativ Inc.

We definitely feel that the price quoted to us was fair, and it was much better than [our current provider]. When Technology by Design completed the project, there was no unnecessary down time. Having Technology by Design perform this project was good for business, and the continued support will be the key. Looking back, there is nothing we would change about this project. It was perfectly implemented. We would definitely recommend Technology by Design to any other company. Technology by Design provided us invaluable service.

Natalie Rheault, Office Manager, Toddlers To Teens Dentistry For Children

Our computers were making our job more difficult, and decreased our efficiency. We were making more and more calls to our IT provider for service. It was taking up more and more of our time. And time is money. Once Technology by Design diagnosed the problem, it all happened very quickly – from discussion about what we needed specifically for our business, to ordering and installation. This decreased our service calls to IT, increased our productivity, increased our computer/network speed and efficiency, make our workplace more efficient, and made us more efficient. Technology by Design made sure we were kept up and running, and that our work day was interrupted as little as possible. We were down for a very short period, if at all. It was a much smoother transition than I expected.Technology by Design has a very friendly staff. The processes and troubleshooting are explained in layman’s terms (in other words, easy-to-understand language). TbyD is a one-stop shop. We very much value our existing relationship with Technology by Design, and appreciate their honesty and integrity. Absolutely I would recommend Technology by Design’s services to others. Their integrity, honesty and caring attitude is hard to find when it comes to IT support

Tracey Ediger, Office Manager/E.A.R.S Program Coordinator, Winnipeg Transition Centre

There are many things I like about Technology by Design, such as the availability to communicate, the skill level, and the patience of all members of the team. I would recommend Technology by Design to others because overall they provide a very good service.

Laith Gagnon, General Manager, Industrial Truck Service Ltd.

We really like the quick response to any computer-related issues that arise at the Centre.

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Phone: 204-800-3166Email: [email protected]

I would recommend Technology by Design to others, because T.A.R.R. Centre is a satisfied customer.Ralph Abramson, Director, Treaty and Aboriginal Rights Research Centre (T.A.R.R. Centre)

Here’s How It Works…

To get your FREE, no-strings-attached, 1 month of services, simply complete and fax the enclosed response form back to our office. Or if you prefer to speak to our Business Manager directly about this, call Norris Cook directly at 204-800-3165. After we receive your request, we’ll schedule a convenient time for our Norris to come on-site and conduct a quick meeting to discuss your business’ specific needs.

If we discover a problem, we’ll also provide you with a recommended action plan and fixed-fee quote on what it will cost for us to resolve it. No hidden fees; no bait and switch. If you decide to hire us to do the repair (you’re under no obligation), we’ll get to work on it immediately.

And if we find out everything is running at it’s optimum and your network is safe and secure, you’ll breathe a big sigh of relief knowing the true state of your network’s health and security.

What do you have to lose? The worst that could happen is we work together to finally take all IT complaints off your plate.

We’re making this as easy as possible to say yes – all you have to do is take 60 seconds to fax back the enclosed form or call Norris at 204-800-3165 and we’ll do the rest!

Sincerely,

Bob FortinIT Specialist, Technology by Design204-800-3166www.tbyd.ca

© T by D Managed Services. – All Rights Reserved 7

P.S. Remember, this offer for a FREE Performance Analysis expires on July 31 st !

You are under no obligation to do or buy anything, but you must respond NOW or you

will miss out!

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Phone: 204-800-3166Email: [email protected]

YES! Please Reserve 1 Month FREEin My Name to Make Sure My Network IS Actually

Working Smoothly and Securely!I understand that I am not obligated to do or buy anything by signing up for this offer. For free, one of your technicians will schedule an appointment to conduct a Performance Analysis to:

Diagnose any computer network problem I am experiencing. Check my network’s security against hacker attacks and viruses. Scan and remove spyware. Check my network back-up system to make sure it is working properly. Diagnose slow, unstable PCs. Perform a quick network “tune up” to make programs and files load faster. Discuss a project or upgrade I am considering, or even give me a second opinion on a quote I’ve

received.

Upon completion, I’ll receive a report that will show any problems, threats, or vulnerable areas that need to be addressed. If a problem is discovered, I will receive a recommended action plan and fixed-fee quote to resolve it with no hidden fees. Again, I am under no obligation to hire you to do any work.

Need To Speak To Someone Right Away? Call: 204-800-3165Please Complete This Form:

Your Name:

Title:

Company:

Address:

City, State, Zip:

Phone:

E-mail Address:

Number of PCs:

Fax This Completed Form To: 1-888-937-1707You Must Respond On Or Before July 31st!

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Phone: 204-800-3166Email: [email protected]

www.tbyd.ca

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