The Sunny Side of Cloud...
Transcript of The Sunny Side of Cloud...
The Sunny Side of
Cloud CommunicationsIlian Hafouzov
Sales Director, BroadSoft
12 November 2014
Today’s Biggest Challenge to Telecoms
Revenue down, CAPEX flat, OTT Grow
What can we do about it?
Not much…
about Revenue
but a lot
about Cost!
What is Cloud Communications?
•Not all Cloud Communications are equal
•SaaS/Caas/UCaaS
•Cloud-Delivered vs just Cloud
•White-labeled?
•In the end, it is not just a
deployment method
What pains do we solve with Cloud ?
•Unified Communications services
your customers want
•You can deploy quickly –
time to market in less than 3 months
•Costs are 100% variable OPEX
•Very low CAPEX
•Maintenance and operations –
not your problem
Major differences with On-Premise
•Projects CAN’T fail!
•You pay what you sell and as you go
•End-to-end solutions
•Business is finally free – little to no
IT/Engineering involvement
•Crowd Innovation
On-Premise
Rightful concerns
•Competition from Cloud
•Innovation not in-house
•Security and privacy
•Language support
•Supplier lock-in
•Long-term stability
BroadCloud Advantages
• Brand, market & sell services
• Provide interconnect for telephony
• Implement services to configure and stand up customers
• Own the customer relationship
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Moving from Voice to Unified Communications
Business
Voice Only
Full Unified Communications
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Powering Enhanced Productivity
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Seamlessly move between devices
Feature Continuity Across Any Device
• One subscription
• Same Feature Set
• Common user experience
• One to One & Group Collaboration
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Enterprise Self Care
• First time walkthrough
• Activation Dashboard
• Performance Dashboard
• Analytics
• Service Management
• Device Management
• Responsive Design
• Web, Tablet, Mobile
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Integration with Leading Enterprise Apps
• Widespread adoption of office applications in the cloud
• Service providers must differentiate from traditional resellers
• UC-One provides differentiating UC services
• Mobility first, broad reachability and platform support
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Flexible Commercial Options
Application Software
• Hosted by the service provider
• Licensed selling model
• Broad range of services
Managed Service
• Hosted by BroadSoft
• Monthly Recurring Charges
• Fast time-to-market
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About BroadSoft
• Founded 1998• Michael Tessler & Scott Hoffpauir
• Initial Public Offering• June 16, 2010 (NASDAQ : BSFT)
• People• 800 in 23 Countries• 325 people in R&D
• Headquarters• Gaithersburg, Maryland, USA
• Market• 30% market share (Infonetics)
• Ecosystem• 500+ technology partners• 5,000+ developer partners
Enabling service providers to offer the business communication applications
that enhance employee productivity and keep consumers connected.
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*
Target Segment Product Packaging Channel
1. Manage calls more effectively
2. Be more productive; your people can receive and make calls when out of the office more easily
3. Control your costs by creating a bespoke package for each user
4. Get market-leading products you can trust with BT Business
5. Future-proof your business, scale up as you need to
6. Get peace of mind with our UK-based, dedicated BT Cloud Voice expert team
7. Manage your entire voice estate in a single solution.
Value PropositionKey Features
Target
Market
Telephony
Seat
UM Messaging
UCC Functionality
1. FMC
2. UC clients
3. My Room
4. Conferencing
5. Mobility
Sold via 40 local business channels that
are tied to selling BT product throughout
the UK. Each local business owns a
geographic territory in the UK
British Telecom: Cloud Voice
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• Based on users and roles
• Full Unified Communications Solution
• Seamless experience on any device
• Higher margins
• Non Compete
• Service Provider branded
• GTM support
• Hardened, Robust, Scalable
• Flexible packaging for all segments
• Flexible Deployment Options
Focused on the end user’s experience
Carrier platform for all segments
Success through the Service Provider
UC-One: A better option for service providers
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SaaS Packaging Functionality
Feature / PackageStandard
EnterprisePremiumEnterprise
UC-One App BundleDesktop, Mobile, Tablet
UC-One Collaboration BundleIM&P, Desktop & File SharingMy Room Collaboration
User and Administrator Portals
Business Continuity
Chrome Dialer
Inbound Fax to Email
Mobile Integration
Exec / Admin Tools
Unified Messaging with Visual Voicemail
• Standard includes 24
Calling Features
• Premium includes 40
Calling Features
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