The Strategic Leadership

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Transcript of The Strategic Leadership

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    ASAC 2006 John Medcof

    Banff, Alberta Haniyeh Yousofpourfard (PhD student)

    Michael G. DeGroote School of Business

    McMaster University

    THE STRATEGIC LEADERSHIP OF TECHNOLOGY MANAGEMENT

    The upper echelons perspective is applied to the strategic and supra-

    functional leadership of technology management; providing fresh insights,

    a number of research propositions and implications for managers;

    particularly concerning organizational power issues for the Chief

    Technology Officer.

    Introduction

    In the latter part of the twentieth century, and into the twenty-first, technological innovation has become a

    major competitive driver in many industries and firms (Dodgson, 2000). To capitalize on these drivers

    organizations must ensure that technology plays an appropriate role in their strategies. Implicit in this

    requirement is the need for effective leadership in technology management (Elkins and Keller, 2003).

    Effective technology leadership is needed at all levels of the firm from basic operations to the strategic

    apex, but there are serious gaps in our knowledge of the degree to which this is happening and in our

    understanding of what kinds of leadership should be exercised at the different levels. Uttal, Kantrow,Linden and Stock (1992) have identified three levels of technology leadership, based upon their field

    studies. The first, functional leadership, involves managing day-to-day R&D tasks such as budgeting,

    scheduling projects and generating new ideas and products. The second, strategic leadership, has to do

    with managing the integration of R&D with the broader goals and strategy of the organization as a whole.

    The third, supra-functional leadership, involves the formulation and execution of organizational

    strategy ensuring an appropriate role for technology. There is a sense among top technology leaders that

    they have not been included at the strategic and supra-functional leadership levels to the extent they

    would expect given the importance of technology to their firms (Uttal et al, 1992). This problem seems to

    be most acute in North America, where Roberts (2001) found that only 60% of companies had their top

    technology leader sitting at the top executive table, while in Europe it was 67% and in Japan it was 91%.

    This state of affairs is reflected in the research literature on leadership in technology and innovation

    management. As will be shown below, there is considerable research on functional leadership but verylittle on strategic or supra-functional. This dearth of research attention should be rectified to further out

    theoretical understanding of top level technology leadership, and to enable practitioners to more

    effectively perform their leadership roles.

    This paper will review the literature on leadership in technology management and explore some new

    perspectives on leadership at the top levels. This will lead to a number of research propositions and some

    advice for management practitioners.

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    Functional Leadership of Innovation and Technology Management

    There is a considerable literature on the leadership of innovation and technology management at the

    functional level (e.g. Berson and Linton, 2005; Elkins and Keller, 2003; Hirst and Mann, 2004; Thamain,

    2003; Mumford, Scott, Gaddis and Strange, 2002) including two special issues ofLeadership Quarterly

    (Mumford and Licuanan, 2004). This literature concerns such issues as the leadership of innovative

    individuals and teams, the role of champions in innovation success, and the challenges of transferringtechnology from research to development. This work has provided us with a great deal of useful

    information and considerable insight into technology leadership at the functional level and should becontinued to further our understanding in this important area.

    However, this body of work should be complemented with more vigorous research attention to

    technology leadership at the strategic and supra-functional levels. The functional level literature does

    open the door to a consideration of leadership at the higher levels, as seen in the examples of Greens(1995) and Harris and Lamberts (1998) studies of the effects of top management support on R&D project

    success, but it does not explore the issues in a systematic way. For the most part, when strategic or top

    management issues are considered, their implications for R&D functional effectiveness are focused upon.

    There is little attention to the upper echelons context of technology strategy-making.

    The Chief Technology Officer (CTO)

    There is another body of literature, though, which has attempted to address issues of technology

    leadership beyond the functional level. That literature has to do with the Chief Technology Officer

    (CTO), for example, Gwynne (1996), Smith (2003), and Uttal, Kantrow, Linden and Stock (1992). The

    CTO is the highest ranking manager of technology in an organization and, in theory, is expected to sit at

    the executive table with other executives, such as the Chief Financial Officer (CFO), Chief Operations

    Officer (COO), Chief Information Officer (CIO) and the Chief Executive Officer (CEO). Not all firms

    call their ranking technology manager a CTO. Some call it the Vice-President of Technology or of

    Research, for example. Usually the term CTO is used to generically refer to the highest ranking manager

    of technology when that manager is part of the top management team in the firm. In some firms the topranking technology manager does not sit at the executive table and may be called Chief Scientist,

    Manager of Research, or some other title that denotes being head of technology but not at the executive

    level. Because of his or her position, the CTO should be the strategic leader of the technology function

    and play a pivotal role in ensuring an appropriate inclusion of technology in the strategic considerations

    of the firm. Ideally the CTO is a technical businessperson deeply involved in shaping and implementing

    overall corporate strategies (Lewis and Lawrence 1990).

    Although this idealized characterization of the CTO is set at the strategic and supra-functional levels,

    most of the research and thinking does not follow through very well at those levels. The CTO literature

    has primarily concerned the proper role of the CTO and the practical problems facing people in that role.

    Table 1 provides a brief summary of what the literature says about the CTOs responsibilities and

    activities under five headings: (1) Aligning Research with Organizational Strategy (2) Leadership ofResearch, (3) Top Management of Research Activities, (4) External Partnering and (5) CTO Credibility.

    An examination of the activities listed in categories 1 through 4 of Table 1 shows that most have to do

    with leadership at the functional level, a few with strategic leadership and, arguably, none with supra-functional leadership. Even the category, Aligning Research with Organizational Strategy, is primarily

    about managing research so it becomes aligned with strategy. It is not about providing strong technology

    participation in strategy formulation and leadership. The one category in Table 1 which does touch upon

    strategic and supra-functional leadership is the last, CTO Credibility. The papers there have to do with

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    how the CTO can gain the credibility necessary to have his/her voice heard at the executive table when

    strategy decisions are made. A general point made by these papers is that the CTOs voice is not heard

    often enough, given the strategic importance of technology and innovation. The further point is made

    that certain measures can be taken to enhance the CTOs credibility and these are described. The

    fundamental message here is that the CTO must not be viewed by the other executives as a narrow

    technical person. The CTO must present as a leader with a good grasp of the whole business and the

    whole organization, capable of shaping and implementing effective corporate strategy.

    Table 1

    Summary of Research on CTO Responsibilities and Credibility

    ________________________________________________________________________________

    1. ALIGNING RESEARCH WITH ORGANIZATIONAL STRATEGY

    Smith (2003) Manage portfolio of research projects to value added to firm

    Contribute to the strategic direction of the company

    Providing reliable technical assessments of potential mergers and acquisitions

    Gwynne (1996) Producing added value to the organization

    Harris and Linking the work of teams to the organizations strategy

    Lambert (1998)

    Giordan and Lead global market strategy teams

    Kossovsky (2004)

    2. LEADERSHIP OF RESEARCH

    Smith (2003) Monitor new technologies assessing commercial potential

    Giordan and Integrate R&D into the process of commercial development

    Kossovsky (2004) Value and monetize IP assets

    Larson (1996) Leadership role in driving the innovation process

    3. TOP MANAGEMENT OF RESEARCH ACTIVITIES

    Smith (2003) Internal coordination of the internal network

    Nurture effective relationships with key people thorough the company

    Harris and Clarifying responsibilities among related teams

    Lambert (1998) Measuring team performance, including process, people and customer metricsExpecting transfer of technology between teams

    Assessing the effectiveness of team-to-team coordination

    Facilitating the resolution of conflicts between teams

    Ensuring that teams have access to the right people at the right timeMaking the best use of a teams time and energy

    Continued.

    ____________________________________________________________________________________

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    Table 1 (Continued)

    Summary of Research on CTO Responsibilities and Credibility

    ____________________________________________________________________________________

    4. EXTERNAL PARTNERING

    Smith (2003) Participating in government, academic and industry groupsExplaining company products and future plans to the trade media

    Giordan and Co-develop and own market and commercialization strategies

    Kossovsky (2004) Develop branding concepts for newly forming offerings

    Develop global IP entity partnerships

    Larson (1996) Interact with and utilize the resources of universities and government laboratories

    Harris and Partnering- communicating effectively with multiple team leaders

    Lambert (1998) Treating the organizations customers as important stakeholders

    5. CTO CREDIBILITY

    Smith (2003) Have been a leader in technology

    Ability to deal with strategic decisions about future directions of the company

    Ability to think about technology as a money-making asset, not an end in itself

    Gwynne (1996) Ability to deal with pressure

    Ability to measure the invisible performance of technical personnel

    Ability to focus on long-term results

    Larsen (1996) Ability to deliver both short-term and long-term value

    Ability to deliver more than is promised, through the efforts of others____________________________________________________________________________________

    Although the CTO literature does give some attention to strategic and supra-functional leadership, it still

    fails to appreciate fully the upper echelons context in which the CTO operates. As just seen, much of it is

    concerned with managing the technology function and its relationship with other parts of the organization.

    For the most part its frame of reference is the technology function, looking upward and outward to the

    greater organization.

    Upper Echelons Management

    There is another literature, however, with the potential to provide a fresh perspective on top technology

    leadership, the literature on upper echelons management (e.g. Arendt et al, 2005, Finkelstein and

    Hambrick, 1996; Roberto, 2003). This upper echelons literature has not heretofore been applied to the

    issues of the CTO. Two recent papers in this research tradition illustrate the value of this perspective forunderstanding top technology management, those of Roberto (2003) and Arendt et al(2005).

    Robertos (2003) empirical paper showed that strategic decisions are made in organizations by a

    constantly changing set of players consisting of two groups. One is a core group of senior managers who

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    are always present at the table when strategic decisions are made. These are the stable core. And,

    depending on the strategic choice under consideration, other members of the organization are involved on

    a decision-by-decision basis. These are the dynamic periphery. Members of the dynamic periphery

    may formally report directly to the CEO, but are excluded from the stable core for various reasons.

    Perhaps they are junior. Perhaps the function they lead is not of high strategic importance. Members of

    the dynamic periphery are often drawn from lower levels in the organization. Such members are involved

    in some decisions because their expertise is of particular relevance to those decisions.

    Robertos (2003) findings suggest a characterization of the CTOs dilemma as described above. It seemsthat in many organizations CTOs are consigned to the dynamic periphery and this is a source of

    frustration to them. The idealized CTO of the literature is one who is a member of the stable core. But it

    seems that the CTOs dilemma is not unique. Other direct reports to the CEO may also not be members

    of the stable core. As implied by Uttal et al (1992), and as will be discussed further below, in an

    organization in which technology is not strategically critical, this consignment of the CTO to the dynamicperiphery may be quite appropriate. On the other hand, consignment of the CTO to the dynamic

    periphery seems inappropriate in a firm for which technology is a critical contingency.

    Arendt et al (2005) is another upper echelons paper that has insights for the study of top technology

    leadership. Arendt et alidentify two dominant streams of upper echelons research, those studying chiefexecutive officers (CEOs) and those studying top management teams (TMTs). In the CEO perspective

    the CEO is portrayed as the decision-maker. After gathering information and advice from various

    associates in the organization, the CEO makes the critical decisions. In the TMT perspective, the CEO is

    the first among equals in a group which works collectively as a team to reach decisions by consensus.

    Both these models have considerable research to support them and provide us with insights into the

    operations of the strategic apex of the organization. Arendt et al suggest, however, that the upper

    echelons of most organizations do not operate on a pure form of either of these models. They work

    instead on what they call The CEO Advisor Model. In this model, various members of the TMT and

    other organizational actors have information relevant to decisions under consideration. The CEO has

    various meetings discussing the situation and the most appropriate way to go forward, with the

    appropriate people. The CEO then makes the decision for the organization.

    The Arendt et al(2005) study also provides more perspective on what role the CTO might expect to play

    in the upper echelon. The expectation that all CTOs should expect to be important members of a TMT

    that makes decisions by consensus seems unrealistic for many organizations. Many organizations just do

    not operate on that model. This analysis is not inconsistent with Robertos (2003) model described

    above. An executive might be in the stable core or dynamic periphery of a top management group which

    might make decisions using any of the three models suggested by Arendt et al.

    This upper echelons literature suggests a number of contingency issues that are worthy of some research.

    For example, are there circumstances in which one or the other of the three approaches to top

    management is more effective? What are the variables in the operation of the stable core and dynamic

    periphery that determine effectiveness? The general answers to these questions for upper echelons

    management will have implications for CTOs.

    Power in the Upper Echelons

    One set of issues considered in the TMT literature is the degree to which TMTs are actually teams

    (Hambrick, 1994). There is considerable evidence that TMTs rarely operate as cooperative enterprises in

    which the members work collaboratively for the greater good of the organization. There is considerable

    evidence that TMTs are normally fraught with conflict and competition among team members who

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    operate with strong motives of self-interest. In circumstances of strife and competition the ability to

    influence often boils down to a question of power. Those with power prevail. Those without are

    overcome. The role and activities of the CTO have not here-to-fore been considered using the perspective

    of power and conflict models of upper echelons function.

    Power is defined as the capacity of individual actors to exert their will over others (Finkelstein, 1992, p.

    506). Due to the unstructured nature of strategic decisions and the ambiguity attached to them, power canplay a critical role in organizations top-level decision-making (Finkelstein, 1992). It is also clear that, in

    the upper echelons, power is most often wielded as influence rather than as authority. The higher theuncertainty and more unstructured the decisions in a firm, the greater role power and influence play in the

    decision making process. For the CTO, the question is whether he or she has the power necessary to exert

    his or her will to ensure the appropriate mobilization of technology by the organization, and to further his

    or her own career goals, in an arena populated with competing, power savvy executives.

    Finkelstein (1992), working from the TMT perspective, makes the case for the importance of power in

    upper echelons strategic leadership and argues that understanding the sources of power in the upper

    echelons is critical to understanding the strategic decision-making processes there. Finkelstein identified

    four difference types of power for TMT members: structural, ownership, prestige and expertise. He did

    empirical work which supported the validity of these constructs and demonstrated the reliability andvalidity of his measures of them. He defined these four bases of power as follows.

    Structural power is based upon the formal position that an individual holds in an organization.

    Usually, the CEO holds the most structural power in the organization.

    Ownership power is based upon the ownership position in the firm of the actor, and the ability to act

    as an agent on behalf of shareholders. Links to the founder of the firm can be important if the founder

    still has significant ownership.

    Expert power is based in the executives ability to deal with environmental uncertainties and thus

    impact the success of the organization. This capability is based, in part, on knowledge of the

    organizations strengths and weaknesses. This expertise enables the executive to influence the

    organizations strategic decisions.

    Prestige power is based in personal prestige as a result of external contacts and prestige in theorganizations environment. The executives powerful friends and connections bring security to the

    organization from the institutional environment.

    This model of upper echelon power from Finkelstein (1992) dovetails in some respects with the literature

    on CTOs reviewed above, although the latter body of literature does not explicitly address power issues.

    The most obvious example of this occurs in the case of expert power.

    Expert Power

    Finkelstein presents three measures of expert power, which can be applied to organizational actors in

    general, and upper echelons managers in particular. All are based on the premise that the more positions

    the actor has held in the organization the more expert the actor will be about the organization and itsfunctions. This expert knowledge can be translated into power in the strategy-making process.

    Finkelsteins three operationalizations of expert power are: (1) Total number of different positions the

    actor has held in the firm, (2) Number of different functional areas (e.g. marketing, manufacturing, R&D)

    in which the actor has worked in the firm, and (3) The degree to which the functional experience of the

    actor aligns with the environmental contingencies that are strategically important to the firm. This

    conceptualization is quite consistent with the statements of Uttal et al(1992) in the CTO literature about

    the importance of career history for CTO credibility. Uttal et alstate that CTOs who have credibility in

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    the upper echelons very often have served as line officers with profit-and-loss responsibility, sometimes

    for an entire line of business. In some cases they will have spent a few years directing staff functions

    other than R&D. These conceptual developments from Finkelstein (1992) can be integrated with the

    ideas from the CTO literature to yield the following propositions:

    Proposition 1: The more different positions a CTO holds or has held in a firm, the greater

    will be the organizational power of that CTO.

    Proposition 2: The more different functional areas in a firm in which a CTO has had

    experience, the greater will be the organizational power of that CTO.

    Proposition 3: The more different critical functional areas in which a CTO has experience,

    the greater will be the organizational power of that CTO.

    These three propositions focus on expert power as Finkelstein (1992) conceptualized and operationalized

    it. But we should not be constrained to just his particular formulation, although it makes for a solid

    beginning. For example, Bridenbaugh (1992) and Smith (2003) both make the point that the CTOs

    technical expertise is usually the cornerstone of his or her credibility at the executive table. The seminal

    reason for including the CTO is to draw on that expertise in strategic decision making, even when theCTO is part of the dynamic periphery. It follows that this expertise is an important part of the CTOs

    power base.

    Proposition 4: The greater the technical expertise of the CTO, the greater will be the

    organizational power of that CTO.

    Other facets of expertise in the upper echelons can be identified, their implications for power

    hypothesized, and those hypotheses empirically tested.

    Prestige Power

    Prestige power is based upon the importance of the executives standing in the institutional environmentof the firm (Finkelstein, 1992). Standing in the institutional environment is an indication of the

    connections, knowledge and influence that can be used to deal with the critical contingencies facing the

    firm. This power is earned through involvement at different corporate as well as nonprofit boards and the

    status of those boards in the institutional environment. The executives educational background can play

    a role as well. Association with respected universities, and the connections which they imply, are taken

    as an indication of power in and from the institutional environment. These considerations from

    Finkelstein imply the following for the CTO.

    Proposition 5: The greater the number of corporate boards on which the CTO sits the

    greater the CTOs power.

    Proposition 6: The greater the number of non-profit boards on which the CTO sits thegreater the power of the CTO.

    Proposition 7: The stronger the financial positions of the firms upon whose boards the

    CTO sits, the greater the power of the CTO.

    Proposition 8: The more elite the universities from which the CTO has graduated the

    greater the power of the CTO.

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    Table 1 which was discussed earlier has a section titled, 4. External Partnering, which includes papers

    that discuss the role of the CTO in liaising with bodies outside the organization. These papers focus upon

    the value of these liaisons in furthering the objectives of the organization. They do not address the point

    made by Finkelstein (1992) that successful exploitation of these relationships for the good of the

    organization enhances the power of the executive who has the connections. This is another example of

    the upper echelons literature bringing a new perspective on the role and activities of the CTO. Now that

    this connection is drawn between these two bodies of literature, the way is open to explore in more detailhow the particular kinds of external liaisons that CTOs pursue for the accomplishment of organizational

    goals can be mobilized by the CTO to enhance his or her power at the executive table.

    Structural Power

    Structural Power is based on the formal hierarchy of the organization and the amount of power assigned

    to the different levels (Finkelstein, 1992). Most organizations have a formal organizational chart whichidentifies the positions and their relative levels of power. The fewer positions there are above an

    executive in the chart, the more power that executive has in the organization. Higher compensation is

    usually associated with higher positions, so compensation is also a measure of power. Some executives

    hold multiple positions in organizations. Usually, the number of positions held is an indication of power.

    The following propositions translate Finkelsteins ideas into implications for CTO structural power.

    Proposition 9: The fewer the number of individuals in the organization who have higher

    level positions than the CTO, the greater will be the CTOs power.

    Proposition 10: The closer the compensation (salary, bonus, benefits) of the CTO to that of

    the most highly compensated executive in the top management group, the

    greater will be the CTOs power.

    Proposition 11: The greater the number of formal titles that a CTO holds in an organization

    the greater will be the power of the CTO.

    Finkelsteins (1992) analysis and these propositions are consistent with the history of the CTO positionover the last several decades. The accepted understanding (Roussel, Saad and Erickson, 1996; Smith,

    2003) is that before the 1980s technology was not seen as strategically important by most organizations

    and the top technology position was called such things as the Chief Scientist or Laboratory Manager

    and was not included in the executive suite. In the eighties and nineties, as the strategic importance of

    technology for many firms became apparent, CTOs were created and given a seat at the strategy-making

    table. This creation of executive positions for technology was a reflection of its acknowledged strategic

    importance and an attempt to give its experts/proponents the power to have an influence on strategic

    decisions. Propositions 9 and 10 are consistent with the rise in the status and power of the technology

    function over time.

    Ownership Power

    Finkelstein (1992) proposes that the power of an executive is also based in part on the size of his/her

    ownership position, and that of his/her direct and extended family. Family relationships with other

    officers of the company also enhance power. A special case may occur if the founder of the firm is still

    active and/or still has a significant ownership position in the firm, and the executive has a family or otherrelationship to that founder. These observations, empirically verified by Finkelstein, have the following

    implications for CTOs.

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    Proposition 12: The greater the percentage of the firms shares held by a CTO and his/ her

    spouse and children, the greater the power of the CTO.

    Proposition 13: The greater the percentage of the firms shares held by the CTOs extended

    family (brothers, sisters, parents, grandparents), the greater the power of

    the CTO.

    Proposition 14: The closer the CTOs family relationship to the founder of the firm, the

    greater the power of the CTO.

    Fourteen propositions have now been derived by applying the insights of the upper echelons literature to

    the literature on CTOs. These propositions are empirically testable using the methodologies developed

    by Finkelstein, including his operationalizations of the independent variables such as numbers of

    positions held, comparative compensation levels, percentages of firm shares held by various individualsand numbers of corporate boards. Finkelstein also developed a questionnaire to measure organizational

    power which is the dependent variable. This questionnaire asks respondents to indicate the organizational

    power held by named individuals using several indices. But the research need not necessarily be

    restricted to these measures. For example, another measure of the power of the CTO is whether or not he

    or she is in the stable core or the dynamic periphery of the strategic decision-making group. This couldalso be measured as a dependent variable.

    Our understanding of the power dynamics of the CTOs position can also be enhanced by a consideration

    of the Strategic Contingencies Theory (SCT) of organizational power (Hickson, Lee, Schneck and

    Pennings, 1971). SCT states that the power accruing to an organizational unit is determined by its ability

    to deal with the strategic contingencies facing the firm. The more critical the strategic contingencies

    which a unit successfully handles, the more power it has in the firm. The same logic applies to individual

    executives, as seen in Finkelsteins ideas about prestige power. The ability of an executive to deal

    successfully with important contingencies is usually acknowledged by others so they acquiesce to the

    leadership of that executive. Although this is the general case and it is probably operative in most firms,

    it is not always the case. The members of a firm may not accede to the influence of those most able to

    understand the organization and its strategic contingencies and thus put the organization in jeopardy.Such firms decline. Probably no firm handles these power issues flawlessly but it seem likely that those

    which come closest to getting it right will be the most successful.

    These theoretical considerations translate to matters of technology management in the following way. In

    firms for which technology is a matter of high strategic importance, those individuals most expert in

    dealing with technology issues should acquire high influence and power in order for the firm to deal

    effectively with that critical contingency. In a firm in which technology is not a highly significant

    strategic matter, perhaps marketing or international trade issues are much more important, the technology

    function and its leader should acquire lesser power and influence. Assuming that the CTO is the focal

    embodiment of the technological capabilities of the firm, the following propositions are suggested.

    Proposition 15: In industries in which technology is a highly important strategiccontingency, firms with more powerful CTOs will have better financial

    performance than those with less powerful CTOs.

    Proposition 16: In industries in which technology is not an important strategic contingency,

    the positive relationship between CTO power and organizational

    performance will not be found.

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    These two propositions could be tested with the following methodology. The importance of technology

    for an industry could be operationalized using the technology intensity of the industry. Such measures

    have already appeared in the literature, for example, Bowonder, Racherla, Mastakar and Krishnan (2005).

    The CTOs power could be measured using Finkelsteins (1992) instrument, discussed above. Financial

    performance of the firm could be measured by the usual indices available in annual reports.

    Implications for Research

    This literature review and analysis has generated a number of implications for research. Three bodies of

    literature have been reviewed; one concerned with the functional leadership of innovation and technology,

    a second concerned with the role and activities of the CTO, and a third with upper echelons management

    in general. The first two tend to focus on the functional leadership of the technology function and how it

    can be made more effective. Many useful insights have been gained from this approach and it should becontinued in the future to yield more. The CTO literature has also considered, to some extent, strategic

    and supra-functional leadership. However, most of these analyses are still couched in the perspective of

    functional leadership. The general upper echelons management literature has not here-to-fore been

    brought to bear on technology leadership. In this paper that broader perspective has been used to develop

    some propositions about technology leadership at the strategic and supra-functional levels, mostparticularly with respect to organizational power. These propositions can provide a focus for an

    immediate round of empirical research.

    However, the demonstration here of the power of the upper echelons perspective to illuminate the role of

    the CTO in new ways is probably of more long-term research significance. The literature on CTOs has

    never considered the power and politics that the CTO must face in the upper echelons, nor how to deal

    with them. These issues need to be explored in a longer term research program. Other matters brought to

    light by the upper echelons perspective also seem worthy of future research. For example, the distinction

    between the stable core and the dynamic periphery suggested by Roberto (2003) could be examined in the

    context of firms for which technology is a critical strategic contingency. Does the core-periphery

    distinction arise in these organizations? If so, how do these dynamics affect the CTO? The upper

    echelons perspective seems to promise much for future research in technology leadership.

    Implications for Managers

    This examination of the role and power of the CTO using the lens of upper echelons theory has brought to

    light several considerations that have not appeared explicitly in the CTO literature. Yet, there is enough

    of a connection with the CTO literature to suggest that the insights yielded have practical significance for

    mangers who lead the technology function and the organization. One implication is that, considering the

    political realities of the upper echelons, advice for CTOs should include discussions of career aspirations

    and how to accomplish them, as well as how to contribute to the advancement of the organization. The

    two are so closely intertwined that success in one is contingent upon success in the other. The CTO must

    also consider the tools necessary for influence in the upper echelons and must look around to see whatmatters. Is ownership position an important factor in influence in the organization? Is structural power

    important or irrelevant? Whatever the answers, there are implications as to how to proceed. Perhaps

    ownership position through stock acquisition is important not only as a matter of compensation but also

    as a means of acquiring influence. The research on upper echelons management suggests that these aregood questions to explore and that they can have huge impact for the leader who would have influence in

    the strategy-making of the firm.

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