The State of ICT4D in Relief and Development

Carol BothwellCatholic Relief Services

March, 2013

ICT4D Review - 2010Goals and Objectives

Solutions

Support & Sustainability

Partnerships

CRS ICT4D Strategy

Build Commit-

ment

Build a Knowledge Exchange Program

Build an ICT4D

Portfolio

Build ICT4D

Capacity

Sector Africa Asia/MELatin America

Multi-Region

Grand Total

Agriculture & EnvironmentHealthEmergencyMulti-SectorCapacity StrengtheningEducationMicrofinancePeacebuildingTotals

ICT4D Applications in CRS Today

What Did We Learn?

Goals and Objectives

Enhance Stakeholder Interaction

Improve Efficiency & Decision Making

Strengthen Institutions

Extend Services to More People

Empower Developing Communities

Solutions

Managing Change

People

Process

Local Context

Infrastructure

Data

Applications

What Did We Learn?

Partnerships

Poor & Vulnerable Peoples, Families,

Communities

Private Sector

Enterprises

Non-Profits

Public Sector

Institutions

Support & Sustainability

Shared Value

Source: FinAccess

2006 2009

Growth In the Use of ICT4D

Mobile-cellular penetration, 2013 Internet users by development level, 2003-2013

* ICT Facts & Figures, International Telecommunications Union, 2013

Opportunities Today: Agriculture

ICT in Agriculture, The World Bank, 2011

• Increase productivity• Support Agriculture

Innovation Systems• Provide Rural Financial

Services• Support Farmer

OrganizationsEnhance

Productivity on the Farm

• Provide Market & Price Information

• Manage Supply Chain• Manage Risk• Enhance Food Safety

Access Markets and Value Chains • Provide Rural

Governance• Administer Land• Govern Forests

Improve Public Service Provision

Opportunities Today: Health

• Treatment Compliance• Follow-up• Behavior Change

Support

Strengthen Demand for Services

• Training• Health Profiles• Diagnostics• Decision Support• Referrals

Strengthen Capacity of CWHs to Deliver

Services • Supply Chain Management

• Performance Monitoring• Risk Management• Research

Strengthen Health System Capacity

Opportunities Today: Emergency Response

• Connectivity• Social Networking• Crowd Sourcing• Information Sharing

Communications

• Analysis & Mapping• Early Warning• Coordination• Decision Making

Assessment & Decision Making • Supply Chain

Management• Financial Services• Job Placement

Resource Management

Key Challenges Today

Creating an Enabling Environment

Politics & Regulation

Business & innovation

Affordable Infrastructure

Skills & Usage

Moving from Pilots to Sustainable Services at Scale

Understand Value Chain Players

Leadership

Seize the Opportunity!

Mobile and wireless technologies offer tremendous opportunities to improve life quality

and livelihoods of the poor and vulnerable