The Source for Housing Solutions Motivational Interviewing, Trauma-Informed Care, and Critical Time...

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The Source for Housing Solutions Motivational Interviewing, Trauma- Informed Care, and Critical Time Intervention Kim Walker, Senior Program Manager, CSH September 23, 2014

Transcript of The Source for Housing Solutions Motivational Interviewing, Trauma-Informed Care, and Critical Time...

The Source forHousing SolutionsMotivational Interviewing,

Trauma-Informed Care, and Critical Time Intervention

Kim Walker, Senior Program Manager, CSH September 23, 2014

Our Mission

Improve lives of vulnerable

people

Maximize public

resources

Build strong, healthy

communities

Advancing housing solutions that:

Supportive Housing Training Center

Caveat

Motivational Interviewing

Motivational Interviewing

Express Empathy Develop Discrepancy Avoid Argumentation Roll with Resistance Support Self-Efficacy

Reflective Listening

“It sounds like your primary concern is...” “I want to make sure

that I’m understanding this correctly…”

“What I hear is...”

Open-Ended Questions

Establishes an atmosphere of acceptance and trust by defining your role as one who listens.

Encourages the speaker to do most of the talking.

Encourages the speaker to explore her/his problem.

Cannot be answered by a “yes, ” “no” or other short answer.

Trauma-Informed Care

Based on an understanding of the significant ways in which trauma impacts lives and ensures that services and supports are delivered in a manner consistent with supporting survivors of trauma

Trauma-Informed Care

Understanding Trauma and Its

Impact

Promoting Safety

Ensuring Cultural

Competence

Supporting Consumer Control, Choice,

Autonomy

Trauma-Informed Care

Sharing Power and

Governance

Integrating Care

Healing Happens in Relationship

s

Recovery is Possible

Critical Time Intervention: Basics

Time-limited with specific phases dictating type and intensity of case management

Goal is to ensure successful transition back into the community

Works by strengthening ties to services and supports and providing emotional and practical support

Critical Time Intervention

Resources

Center for Social Innovation/t3www.center4si.com/training

Critical Time Intervention Websitewww.criticaltime.org

National Center on Family Homelessness

www.familyhomelessness.org

CUCS (New York City, NY)www.criticaltime.org

The Source forHousing Solutions

Kim [email protected]