The Society of Rehabilitation & Crime Prevention, HK Bright Services Company
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Transcript of The Society of Rehabilitation & Crime Prevention, HK Bright Services Company
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The Society of Rehabilitation & Crime Prevention, HKThe Society of Rehabilitation & Crime Prevention, HK
Bright Services CompanyBright Services Company
November 1, 2005November 1, 2005
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ProgramProgram
History & Development of BSHistory & Development of BS
AchievementsAchievements
ExperiencesExperiences
ChallengesChallenges
Future of BSFuture of BS
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History & DevelopmentHistory & Development
Start from a concept of social investmentStart from a concept of social investment
1999 - $5M from JCCT for 2 yrs1999 - $5M from JCCT for 2 yrs
$5M used for 6 yrs (till Sep. 2005)$5M used for 6 yrs (till Sep. 2005)
Start from removal servicesStart from removal services
3 main businesses: removal, cleaning and 3 main businesses: removal, cleaning and logisticslogistics
Other businesses: dog training, repair and Other businesses: dog training, repair and maintenancemaintenance
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History & DevelopmentHistory & Development
1 Manager1 Manager2 Clerks2 Clerks2 Team leaders cum 2 Team leaders cum driversdrivers
2 Team leaders 2 Team leaders (supported by other fund)(supported by other fund)
Core workersCore workersTraineesTrainees
1 – 10-ton1 – 10-ton2 – 5.5-ton2 – 5.5-ton2 - van2 - van
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History & DevelopmentHistory & Development
Major business partnersMajor business partners Park’N ShopPark’N Shop Kowloon Motor BusKowloon Motor Bus Labor DepartmentLabor Department Trade Development CouncilTrade Development Council
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AchievementsAchievements
Monthly income: $270KMonthly income: $270KMonthly Gross surplus: $90KMonthly Gross surplus: $90KJob opportunities for 90 personsJob opportunities for 90 personsEx-offender 1:2 UnemployedEx-offender 1:2 Unemployed800 man days / average 9 days per worker800 man days / average 9 days per workerA total of HK$180K as salary (not including A total of HK$180K as salary (not including salaries of full time staff)salaries of full time staff)Average monthly salary: $2KAverage monthly salary: $2KFull time worker ($5,000Full time worker ($5,000↑) ↑) – 10– 10Part time worker ($3,000) – 20Part time worker ($3,000) – 20
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AchievementsAchievements
ProjectProject No. of No. of Beneficiaries Beneficiaries
per yearper year
Annual Annual InvestmentInvestment
SESE 5050 $1058K$1058K
IEAPIEAP 110110 $700K$700K
On the jobOn the job 1818 $325K$325K
Sunny WaySunny Way 3333 $700K$700K
Bright ServicesBright Services 300300 $200K$200K
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ExperiencesExperiences
Concept of social disabilityConcept of social disability
Employee structureEmployee structure
Business Vs welfare principlesBusiness Vs welfare principles
Business development strategyBusiness development strategy
Social enterprise not a cure-allSocial enterprise not a cure-all
Specialist Vs generic employment servicesSpecialist Vs generic employment services
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Social DisabilitySocial Disability
Social Vs Physical Vs Mental DisabilitySocial Vs Physical Vs Mental Disability
Offenders Vs UnemployedOffenders Vs Unemployed
Motivation and productivity issuesMotivation and productivity issues
Low level of social acceptanceLow level of social acceptance
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Employee StructureEmployee Structure
Management & administrative staffManagement & administrative staff
Team leaders cum driversTeam leaders cum drivers
Core workers Vs TraineesCore workers Vs Trainees
Work in transition – expecting workers to Work in transition – expecting workers to leave BS if readyleave BS if ready
Employee perception – BS as welfare Employee perception – BS as welfare service?service?
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Business Vs Welfare PrinciplesBusiness Vs Welfare Principles
Earning money to support servicesEarning money to support services
Business as training groundBusiness as training ground
Looking for real business but not special Looking for real business but not special treatstreats
Dilemma of Costing – minimizing cost to Dilemma of Costing – minimizing cost to maximize profit? maximize profit?
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Business Development StrategyBusiness Development Strategy
Issues of InvestmentIssues of Investment
Lack of Experience and ExpertiseLack of Experience and Expertise
Management OrientationManagement Orientation
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Social Enterprise not a cure-allSocial Enterprise not a cure-all
Social enterprise is a critical and Social enterprise is a critical and necessary element of employment necessary element of employment servicesservices
A full spectrum of employment services A full spectrum of employment services required and provided by SRACPrequired and provided by SRACP
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Specialist Vs Generic ServicesSpecialist Vs Generic Services
Recognizing special needs and Recognizing special needs and characteristics of a specific target groupcharacteristics of a specific target group
Recognizing expertise: knowledge and Recognizing expertise: knowledge and skills consolidated to effectively help our skills consolidated to effectively help our target grouptarget group
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ChallengesChallenges
Challenges to NGOsChallenges to NGOs
Challenges to social workersChallenges to social workers
Challenges to business sectorsChallenges to business sectors
Challenges to BSChallenges to BS
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Challenges to NGOsChallenges to NGOs
Initial setup cost: tangible and intangibleInitial setup cost: tangible and intangible
Burden to breakevenBurden to breakeven
Lack of business experience and expertiseLack of business experience and expertise
Difficulty of recurrent investmentDifficulty of recurrent investment
Temptation to treat social enterprise as a Temptation to treat social enterprise as a mere business or servicemere business or service
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Challenges to social workersChallenges to social workers
A business mind required?A business mind required?
Training and coaching issuesTraining and coaching issues
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Challenges to business sectorChallenges to business sector
Opportunities with large businessOpportunities with large businessCompetition with SME?Competition with SME?
Social enterprise is SMESocial enterprise is SMESocial responsibility is the backbone of Social responsibility is the backbone of Social EnterpriseSocial EnterpriseCompetition is there but would be fairCompetition is there but would be fair
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Challenges to BSChallenges to BS
A welfare mind to manage a business? orA welfare mind to manage a business? or
A business mind to manage a welfare A business mind to manage a welfare service?service?
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Future of BSFuture of BS
Myth of Breakeven PointMyth of Breakeven Point
Business strategy Business strategy
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Myth of Breakeven PointMyth of Breakeven Point
Operating deficit as investment?Operating deficit as investment?
Idea of maximization: profit Vs beneficiary Idea of maximization: profit Vs beneficiary Vs outcome, which comes first?Vs outcome, which comes first?
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Business StrategyBusiness Strategy
Consolidating main businessesConsolidating main businesses
Developing new businessesDeveloping new businesses
Partnership with NGOs and businessesPartnership with NGOs and businesses
Looking for long term business Looking for long term business relationshiprelationship
Emphasizing quality – avoiding lowest Emphasizing quality – avoiding lowest price approachprice approach
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Thank you very much!Thank you very much!