The Seven Foundation Principles Of Social Media Marketing (c)
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Transcript of The Seven Foundation Principles Of Social Media Marketing (c)
Building Online Business Communities
“The 7 Foundation Principles of Social Media Marketing” ©
Ed Woods - Chief Science & Social OfficerSuncoast Marketing Partners
(727) 512-2165 [email protected]
© 3/3/2010
(a PDF Slide Presentation Press PageDown)
Principle 1 – Have a Sound Purpose & Plan
Vision Mission Values Goals
PoliciesAlig
nmen
t
The Company’s
Social Media Marketing isa distinct & disciplined marketing channel
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ProductsServicesLTV myPOD
Outbound and Inbound Strategies
Principle 2 – Construct Relationships by Design
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Principle 3 – Recognize Communication Styles
(*) Based on Forrester Research Social User Profile Ladder © updated Jan 2010
• Opinion Leaders – generate information, create dialog
• Communicators – update social status to converse
• Critics – reply to posts, requests & get involved
• Collectors – bookmark sites, use RSS feeds
• Joiners –maintain profiles and visit social sites
• Spectators – read, listen, watch but do not participate
• Don’t Cares – not involved, don’t want to be
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Principle 4 – Identify Communication Channels
• Facebook• Twitter• YouTube• LinkedIn• Plaxo• Meetup• Classmates• Yelp
and all the plethora of channels
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• email• blogs• SMS (texting)
• online collaborationsoftware (like WebEx)
(WOMn + WOW) x L+K+T = R ©The Social Marketing Theorem
• WOM= Word of Mouth (BNI/RI)
• n = to the power by which it is done• WOW = Word of Web• L = Like• K = Know• T = Trust• R = Referrals / Results / Revenue (Profit)
Principle 5 – Nurture Social Relationships
LKTR© = LoKaToR© = BNI VCP® www.ReferralInstitute.com, Tiffanie Kellogg, [email protected]
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1. Generate Awareness – Make a Noticeable Presence
2. Initiate Connections – Follow / Listen / Invite IiM©
3. Persuade Participation – Relevance / WII-FM
4. Create Dialog – Critics, Communicators and Opinion Leaders
5. Steer Engagement – Through to your website
6. Maintain Trust - Loyal Customers
Principle 6 – 6 Step Engagement Strategy
IiM© = InvitingIsMarketing.com
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Principle 7 – Use a Customer RelationshipConversion System (CRCS)
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IMPACMarketingVortex ©
Have a Sound Purpose and Plan
Construct Relationships by Design
Recognize Communication Styles
Identify Communication Channels
Nurture Social Relationships (WOMn + WOW) x L+K+T = R ©
Operate With a 6 Step Engagement Strategy
Use a Customer Relationship Conversion System (CRCS)
The 7 Foundation Principles1.
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Who is Suncoast Marketing Partnersand what else are we known for?
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Thank you for watching ourSuncoast Marketing Presentation
Bob Mutzl – Chief Marketing Officer (727) 550-0654Ed Woods - Chief Science & Technology Officer (727) 512-2165
www.SuncoastMP.com
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