Salesforce Admin Habits & Hacks - Salesforce World Tour DC 2015
THE SALESFORCE ADMIN FORECAST: Picture...
Transcript of THE SALESFORCE ADMIN FORECAST: Picture...
© 2016 Spanning Inc. All Rights Reseved. 1016-4669
*Salesforce Knowledge Article 000003594
Source: 2016 Salesforce Success Community Admin Survey
THE SALESFORCE ADMIN FORECAST:
Picture Perfect
39% ofrespondentsare in their thirties;17% are 50+.
81% 38%
What’s on the horizon for Salesforce admins? If the past year is any indication, the outlook is bright. Take a look at the data from our 3rdAnnual “State of the Salesforce Admin” Survey of over 500 Salesforce admins and developers for signs of what’s to come.
AGE
TwentiesThirties
FourtiesFifty+
EDUCATION DEPARTMENTUndergrad School - degreeGraduate School - degree Undergraduate - no degree Graduate School - no degree Up to or including Secondary (High School, GED, or other) Doctorate, Terminal degree - completedDoctorate, Terminal degree - ABF (not completed)
56%20%
13%
5%
COMMUNITYSUCCESS
US WEATHER MAP?CURRENT CONDITIONSMULTIPLE FACTORS DRIVING TOWARDS A FANTASTIC OUTLOOK!
16%
39%28%
17%
63%are women
GENDER
FemaleMale
36%
63%
5%
ITSales or Marketing OperationsOtherNo DeptSalesEngineering/Product Developement
38%
21%
15%
13%
8% 5%
Looking at this year’s participants, it’s clear the climate’s right forprofessional growth, whether you’re a seasoned pro or career starter,from IT or Sales/Marketing, or any other background or demographic.
US WEATHER MAP?LONG-RANGE FORECASTPICTURE PERFECT - ALMOSTWell, into every life a little rain must fall.But when data loss threatens, Salesforceadmins can be fully prepared – if they havethe right data backup plan in place.
OTHER FACTORSBAROMETERS OF SUCCESSWhether the pressure is rising or falling,our survey participants continue to adaptto changing conditions.
LOOKING AHEADSKY’S THE LIMITAdmins are taking every advantage of the opportunities that Salesforce andits ecosystem affords them, creating optimal conditions for a bright future.
75% 71% 51% 70% 93%Provided anentirely newcareer path
Increased myvalue in theworkplace
Introduced meto a community
of commited,caring
professionals
Have attendedat least oneDreamforce;24% plan togo this year
Have postedin the
Community orare a memberof user groups
MAJORITY SAY BEING A SALESFORCE ADMIN HAS IMPROVED THEIR CAREER AND LIFE OUTLOOK
2-4 YEARS 5-9 YEARS
YEARS OF SALESFORCE EXPERIENCE
10+ YEARS 0-1 YEARS
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
40% 39%
12% 9%
If Weekly Export use is down 8% and use of other backup is up only 3%,that’s an alarming increase of 5% whose data remains unprotected.
75%
of Admins use 3 or moreApp Exchange apps
51%
use SalesforceWeekly Export
(down 8% from 2015)
18%
use use some other methodto back up Salesforce data
(up 3% from 2015)
THE FUTURE LOOKS BRIGHTFOR SALESFORCE ADMINS
3 R D A N N U A L S T A T E O F T H E A D M I N S U R V E Y
...but as long as there’s any chance of data loss in the forecast, Salesforce strongly recommends using a third-party backup solution*. Get automated,
daily backup from an AppExchange partner like Spanning Backup to protect your Salesforce data, and you’ll be ready for whatever comes your way. Learn more at www.spanning.com.
have at least anundergrad degree
workin IT
work in Salesor Marketing29%
identifyas LGBTQIA
79% of participantshave 2-9 years ofSalesforce experience.
88%28%
64%
are Salesforce admins; 24% areboth admins and developers
have a traditional IT background; 26%have a sales or marketing background
have 1 or more certificationsCERTIFIED
YesNo
95%
5%
89%54%
have completed trails in Trailheadto learn more about Salesforce
have adopted Lightning or areplanning to in the next 12 months