The Safe Services Annual Review 2012-13

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Annual Review 2012/13 For a woman in the UK the lifetime risk of developing breast cancer is - 1 in 8 For being a victim of domestic violence

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Stop Abuse For Everyone is the only organisation in the Exeter and Devon area that specialises in the support and protection of women, men, children and young people affected by domestic violence and abuse. All our support services are free. If you stay at the refuge you will have to make a contribution to your accommodation costs. All the information you share with us is confidential unless we have any concerns about safety and risk. For 24 hour confidential support and information call 01392 667144 or our free local helpline on 0800 328 3070. For enquiries and referrals about outreach support in the communities of Exeter, East and Mid Devon ring our Outreach services on:- 03030 30 0112. The 01392 number cannot be traced but the free phone number and 03 numbers may show up on your bill. http://www.safe-services.org.uk

Transcript of The Safe Services Annual Review 2012-13

Page 1: The Safe Services Annual Review 2012-13

Annual Review 2012/13

For a woman in the UK the lifetime risk of developing breast cancer is - 1 in 8

For being a victim of domestic violence

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can experience domestic violence and abuse.

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SAFE provides a range of prevention and crisis support services to women, men, young people and children affected by and experiencing domestic violence and abuse (dva), including risk assessments, safety planning and advocacy. SAFE’s help/crisis line offering free, confidential support received nearly 2,000 calls this year.

We have two experienced and dedicated teams to support those we work with. Both the Refuge and Outreach Teams have specialist workers who offer tailored support to those referred to our services: among them dedicated children’s workers and a male worker who works with boys and young men.

Our welcoming Refuge offers safe accommodation to women, children and young people and access is available 24/7. This year 69 women and 82 children and young people escaping domestic violence and abuse were offered crisis accommodation there.

Our Outreach teams provide on-going support in the community to those experiencing dva either currently or in the past. This year the number of new women and men referred to our Outreach team reached 416 and a further new 203 children and young people were referred to our specialist workers.

In addition we have a team of IndependentDomestic Violence Advisors (IDVAs) workingclosely with the police within the Public Protection Unit, who together with other

agencies support those identified as livingin high risk situations and who are referredto MARAC (Multi Agency Risk AssessmentConference.) The team can offer a rangeof legal/non-legal options and explain thecriminal and justice systems and providerelevant support. This year this team received587 referrals and demand continues to grow.

We also run a unique and valuable educational course: Pattern Changing aimed at supporting and empowering women’s capacity to change the course of their lives. Feedback from the women attending these courses has been overwhelmingly positive, confirming that women can learn how to make lasting differences for themselves and their children.

SAFE collaborates and works with a wide range of voluntary and statutory agencies. Active partners in the Against Domestic Violence and Abuse Partnership (ADVA) we also work as a consortium with our fellow domestic violence service providers in South and North Devon to ensure Devon-wide consistent practice.

If you are interested in our work, wish to volunteer with us, or make a donation please visit our website and make contact with us.

Should you want to be kept in touch with what is going on - sign up to receive our 6-monthly Newsletter by contacting: [email protected]

Stop Abuse For Everyone (SAFE) works with all affected by and experiencing all forms of domestic violence and abuse (dva) in Exeter, East and Mid Devon. Our work is part of a multi-agency strategy. It is effective. It is independent.

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What we do

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The charity’s long-standing manager and latterly CEO, stood down in November. Under her knowledgeable leadership the organisation expanded and gained the well-respected reputation as a provider of excellent services that it has in the community. Our new CEO brings the management skills and experience that have already proved invaluable as the charity moves into a yet more challenging economic environment for the voluntary sector and prepares for an anticipated tender process for the first time.

The Board of Trustees has been much enhanced by recent recruits, including our first male members, and now has a much lower average age. They are aware of the opportunities for charities that are agile and innovative. Our over-arching aim is to prepare the organisation and ensure it has robust structures for any future tendering process.

After years of lobbying, this year the Government introduced a significant change widening the definition of domestic violence and abuse to include coercive control and to cover 16 and 17 year olds. This accords with our own definition and we welcome this although we anticipate an increase in the number of referrals of young women to the Refuge.

The demand for our services and pressure on the Help/Crisis Line, Refuge, Outreach and IDVA teams remains high. Management of waiting lists is ensured by processing and triage of referrals ensuring a risk assessment and safety plan to all accessing our services.

The Business Plan and funding strategy have been updated: setting objectives to drive activity and seek ways to maintain, diversify and expand funding. Material from an Away Day for the Board and another for staff has been included, ensuring collaboration and maximising innovation.

We have established a volunteer service. Our volunteers are bringing a lot of good life skills to their useful contribution to SAFE. This pilot is forming a strong foundation for future development.

Despite uncertainty about the future, SAFE’s workers continue to deliver the high quality services that we at SAFE are so proud of. They and the Board, investing in our strengths, will ensure the organisation has the necessary skills, expertise and flexibility for the next stage of our development to continue to provide our range of valued and distinctive services.

A year of change, challenges and progress. 2012-2013: The year in review

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of the total recorded violent crime reported to Devon and Cornwall police is domestic abuse.It is a crime that continues to be hidden and unacknowledged by the public.

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Stop Abuse For Everyone

BOARD OF TRUSTEESCHIEF EXECUTIVE

REFUGE MANAGER

Finance and Administration Worker3 full time Support Workers1 part time Housekeeper1 part time Children & Young People’s Support Worker1 Part time Play Support Worker3 part time Evening/Night WorkersPool of Relief Out of Hours Workers

OUTREACH MANAGER 1

5 Part time Outreach Workers1 Full time Children & Young People’s Worker2 part-time Young People’s Workers1 Full time Boys and Young Men Worker1 Part time Intake Worker 1 Part time Women’s Support Worker (Repair)Pattern ChangingVolunteers

OUTREACH MANAGER 2

2 Full time MARAC Independent Domestic Violence Advisors (IDVA)1 Full time Specialist Domestic Violence Court: Independent Domestic Violence Advisor1 Part time Women’s Safety Worker (Repair)

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An average of 2 women a week are killed by a male partner or former partner every week in the UK.

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“Made me realise that I am not alone. I can now see the patterns of all my abusive relationships and understand how/why I got into them.”Pattern Changing course user

“Knowing the effects on my kids has helped me to have boundaries and fight for boundaries for me and them while having contact with their dad.”

“When I first started seeing SAFE I was an emotional wreck! They gave me guidance, support and made me realise what had happened was not my fault. They gave me the strength I needed to see my situation to the end and make sure justice was served.”IDVA service user

“As sad as it was coming to the refuge my experience and knowledge that I leave with will help me deal with difficult situations in future.” “My son had gone through so much when he came into the refuge. He was distant and did not want to play. Now he is a happy chappy. The service has helped him to believe in himself.”

“The support from SAFE helped my daughter to be a child again” Refuge service users

“My whole life has completely changed for the better. My children and I are now safe and able to live our lives. Before we were all trapped and very much controlled and at the risk of harm constantly. Now my children feel safe and their confidence is growing very much. They are now able to interact as they should be able to socially and are succeeding at school.”

“My confidence in managing the situation and reducing the risk to me and the children has increased ten-fold. Of course at times it waivers but I always feel much stronger and more able to keep it in perspective after I have spoken to my SAFE worker.”Outreach service users

“It kind of made me feel like I had someone else to talk to not just family”

“I like it in the playroom I feel great and happy”Child service users

We are making an impact and this has been achieved against a background of on-going and significant reductions in funding. We are reaching vulnerable adults, children and young people including those at risk of serious harm. Excellent safety and well-being outcomes are being achieved for victims of domestic violence and abuse and their families.

Our services

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Our objectives for the coming yearGOVERNANCE• To implement, monitor, assess performance and review the Business Plan• To review the charities governing documents: Memorandum and Articles• To carry out a review of governance.• To explore the introduction of Watching Briefs• To create Trustee Biographies for staff

FINANCIAl• To review the Financial Procedures Guide and change the Financial Regulations• To appoint a new treasurer• To establish a process for attracting legacies

AWARENESS-RAISING • To increase awareness of SAFE services through media coverage and social net-working• To organise and hold an awareness-raising seminar.• To meet and inform local politicians to raise awareness about domestic violence and abuse and our work

• To proactively promote relationships, attend events and raise awareness with local businesses and organisations to raise funds• To arrange a programme of awareness raising sessions in schools and colleges• To attract a celebrity patron

SERVICE DEVElOpMENT• To further explore ways of working with a whole family approach• To further develop and expand the Friends of SAFE• To develop Pattern Changing courses for young people• To hold an Away Day for all staff and volunteers

ORGANISATIONAl DEVElOpMENT• To create an Ethical Policy• To create a Social Media policy• To complete the Environmental Policy and introduce its procedures across the organisation.• To scope gaining a further nationally recognised quality standard

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Reserves policyA note about our total funds: following best practice guidance Stop Abuse For Everyone continues to operate a Reserves Policy whereby funds are set aside to meet any unforeseen financial challenges that might arise in the following year. Funds at 31 March 2013 were £566,263 (2012: £561,009), of which £392,986 is reserved restricted income for on-going programmes.

Remaining unrestricted funds of £192,000 are retained to allow us to meet our obligations should the charity expe-rienced a significant setback and would enable the Board to formulate corrective action if faced with unforeseen financial pressures. The Board has additionally introduced a series of measures to diversify its income support and achieve stable long-term funding. This strategy is designed to protect future SAFE activities and is now part of an annual year review of operations, within SAFE’s five-year Business Plan.

Statement of Financial Activities (incorporating the income and expenditure account)For the year ended 31 March 2013

Unrestricted Restricted 2013 2012 funds funds Total TotalIncoming resourcesIncoming resources from generating funds:Voluntary income 7,321 - 7,321 6,949Investment income 2,507 - 2,507 2,202Incoming resources from charitable activities 7,379 765,001 772,380 757,502Total incoming resources 17,207 765,001 782,208 766,653

Resources expendedCharitable activities 28,581 740,581 769,162 670,046Governance costs 7,369 378 7,747 12,717Total resources expended 35,950 740,959 776,909 682,763Net income before transfers 18,743 24,042 5,299 83,890

TransfersGross transfer between funds - - - -Net incoming before other recognised gains and losses 18,743 24,042 5,299 83,890

Other recognised gains/losseslosses on investment assets (45) - (45) (234)Net movement in funds 18,788 24,042 5,254 83,656

Reconciliation of fundsTotal funds brought forward 192,065 368,944 561,009 477,353

Total funds carried forward 173,277 392,986 566,263 561,009

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Stop Abuse For Everyone(A company limited by guarantee)

Balance sheet as at 31 March 2013

Fixed assets 2013 2012

Tangible assets 59,958 68,340Investments 435 480 60,393 68,820Current assetsDebtors 658 453Cash at bank and in hand 532,637 518,600 533,295 519,053

Creditors: amounts fallingdue within one year (27,425) (26,864)Net current assets 505,870 492,189Net assets 566,263 561,009

Funds Restricted funds in surplus 392,986 368,944Unrestricted income funds 173,277 192,065

Total charity funds 566,263 561,009

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These summarised financial statements are not full accounts, but a summary of the information relating to both the Statement of Financial Activities and the Balance Sheet.The statutory accounts have been audited and were given an unqualified opinion with no concerns being raised. The full audited statutory accounts and trustees’ report are available on request from: J. Collier PO Box 121 Exeter EX4 2XN

The full audited statutory accounts and trustees’ report were approved by the Board on 25th July 2013 and signed on its behalf by J. Collier Trustee. They have been submitted to the Charity Commission.The summarised financial statements are consistent with the full annual statutory accounts.Thompson Jenner, 1 Colleton Crescent,Chartered Accountants, Exeter & Registered Auditors Devon EX2 4DG

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A non-profit making charity limited by guarantee Registered charity number 291415

Company number 01837296

PO Box 121 Exeter EX4 2XN Business Line: 01392 667145

Email: [email protected]

We would like to express our grateful thanks to Devon and Cornwall Housing for their support and to our main funders - Community Based Support and ADVA

(Against Domestic Violence and Abuse Partnership).We are also grateful for the significant contributions made by Comic Relief,

Children in Need and Lloyds TSB. Various supporters throughout the year have given donations of money, which we use for the benefit of our service users and we are

particularly grateful to Exeter Rotary Club. Donations of gifts, clothes, food and toiletries have also been

most welcome and appreciated.

We would be very grateful for future sponsorship of this report.

Design: Krage Design

www.safe-services.org.ukFollow us on twitter: @SAFEservices

24 hour freelocal helpline0800 328 3070