The Role of the IT Function by Leslie P. Willcocks and Richard Sykes

8/7/2019 The Role of the IT Function by Leslie P. Willcocks and Richard Sykes

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TEENA SAREEN

VINAY AHLAWAT

BHAVESH JOSHITARANG GOGOI

VIBHA


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INTRODUCTIONy By the 2000,ERP revolution generated ,$20 billion each

for suppliers &consulting firms.

y Technically ,it is must to do but economicallyconflicting.

y Difficultiesexperiencedin ERP implementation-

large complex IT project, take more then a year&

impact significantly on the organizational culture &existing business process.


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ERP&CIO The CIO and IT function ,asleep at the wheel on ERP. Therootofthe ERP revolutiontechnologicallyaretwofold:--prewritten software available off-the-shelf with sufficient

flexibility to match most needs.-underpinning of data structures share across manyapplications.

Major research findings- Three asleep modes at the wheel

and one main wide awake set of capabilities and practices inERP implementation-Technological determinism, supplier/consultant driven, outdated relationship and capabilities.


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Technological determinismy The ERP project is driven by the IT function, whose view is

to deliver technical capability on time and within budget.

y

ERP is regarded as a new software system and the changeequation that results, typically and disappointingly.

y ERP project is abandoned into the often eager hands of theIT function, whose view is to deliver technical capability ontime and within budget.

y lack of relevant in-house IT skills, attempts to customizethe ERP, and the complexity of linking with legacy data,systems, and technologies.


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SUPPLIER/CONSULTANT DRIVEN

y Projects are often sold into the boardroom withoutsufficient involvement of the IT-function and

organization.y ERP gets implemented but the reengineering and

training necessary becomes subsequently long andpainful.

yOne U.S.-based manufacturing Company operating,globally, the ERP expenditure between 1997 and 2000was estimated to be $500 million.


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OUTDAED RELATIONSHIPS AND

CAPABILITIES

y Lack of technical skills and lack of capabilities to manageexternal suppliers hired

y

Non or pure relationship with the business side at CIO andfunctional level.

y Relationship building to establish understanding, trust,and cooperation among the business users and IT.

y Nine core capabilities of the IT function. BUSINESSopportunity, Business Systems Thinking ,RelationshipBuilding ,Contract Facilitation ,Leadership InformedBuying, Architecture Planning, Vendor Development,Making Technology Work ,Contract Monitoring.


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IT CAPABILTIESy IT leadership

y Business system thinking

y Relationship Buildingy Architecture Planning

y Technology fixing

y Time box philosophy

y Supplier /consultant role in ERP


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The Role of the IT Function by Leslie P. Willcocks and Richard Sykes

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