The Role of Social Determinants in a Community's Access to Quality Health Coverage

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© 2016 Enroll America | StateOfEnrollment.org The Role of Social Determinants in Community’s Access to Quality Health Coverage

Transcript of The Role of Social Determinants in a Community's Access to Quality Health Coverage

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© 2016 Enroll America | StateOfEnrollment.org

The Role of Social Determinants in Community’s Access to QualityHealth Coverage

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State of Enrollment – 2016 National Conference

The Role of Social Determinants in Community's Access to Quality Health Coverage

May 12, 2016

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A Closer Look at Distributions

• “Who gets what, when and how?”

• A Cake Example*

*Source - Policy Paradox and Political Reason. Deborah Stone,

1988.

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Concepts of EqualityDimension Issue

Dilemma

Recipients MembershipUnequal Invitations

Equal Slices

Items Need for item Equal Meal

Unequal Slices

Process CompetitionUnequal Forks

Unequal SlicesAdapted from Policy Paradox and Political Reason.

Deborah Stone, 1988

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Health Disparity

“A health disparity is a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage. Health disparities adversely affect groups of people who have systematically experienced greater obstacles to health based on their racial and/or ethnic group; religion; socioeconomic status; gender; age; mental health; cognitive, sensory, or physical disability; sexual orientation or gender identity; geographic location; or other characteristics historically linked to discrimination or exclusion.”

National Stakeholder Strategy, Healthy People 2020 and Health and Human Services (HHS) Plan

The Issue

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Health Equity

“Health equity is attainment of the highest level of health for all people. Achieving health equity requires valuing everyone equally with focused and ongoing societal efforts to address avoidable inequalities, historical and contemporary injustices, and the elimination of health and healthcare disparities.”

TheVision

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-National Stakeholder Strategy, Healthy People 2020 and Health and Human Services (HHS) Plan

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ACF’s Mission

To foster health and well-being by providing federal leadership, partnership and resources for the compassionate and effective delivery of human services

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Budget

ACF administers more than 60 programs with a $51 billion budget, making it the second largest agency in the U.S. Department of Health and Human Services

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OPPORTUNITYISNOWHERE!

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OPPORTUNITY IS NOW HERE!

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ACF’s Approach to Support ACA Implementation

ACF

Regions

LiaisonPartnershipOutreach

DisseminationTailored MaterialsPrograms

RulesTA ContractsGrants/FOAIntake

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Administration for Native Americans

– Sent over 180 tweets, informational news items to grantees and other interested parties on ANA listserv (500+).

– Posted ANA Blog - The Affordable Care Act: What’s in it for American Indians and Alaska Natives? – (66 hits).

– Conducted ACA webinars for tribal communities.

– Program Integration: Issued renewals for Eastern, Western, and Alaska with a requirement to include ACA and CHIP information in all training materials.

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Family and Youth Services Bureau

• Conducted a series of webinars for Runaway and Homeless Youth, Domestic Violence, Adolescent Pregnancy and Prevention grantees and stakeholders:– Open Enrollment: How the Affordable Care Act Can Help

Patients Experiencing Domestic and Interpersonal Violence.

– Connecting Youth to Clinical Services.

• Program Integration: FYSB grantees and the Health Resource Center on Domestic Violence promote ACA and respond to training and TA requests.

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OCS: Community Services Block Grant Program

• Includes: 50 state grantees, DC, Puerto Rico, the U.S. Territories and 1,000+ CSBG-funded eligible entities and national partners.

– Published an Information Memorandum titled “Use of CSBG Resources to Support Information and Referral for Affordable Care Act (ACA) Benefits and Services.” through the CSBG list serve (236 recipients who share with 1000+ CACs).

• Program Integration: Develop CSBG/Community Action National Performance Indicators, including measures related to health and well-being

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Office of Head Start, Office of Child Care (OCC)

– Provided information to the regional offices for distribution to CCDF grantees and child care resource and referral organizations.

– Distributed on OCC listserv, “Are You a Head Start or Child Care Provider in Need of Health Insurance” (4,200 subscribers).

– Sent e-blast for the webinar on “Tax implications for ACF constituents.”

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OCS: Low Income Home Energy Assistance Program (LIHEAP)• Includes: 50 state grantees, District of Columbia, 154 tribal

grantees, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, national partners.

– Issued a Dear Colleague Notice on Extension to the A-87 Cost Allocation Exception to all LIHEAP grantees and discussed system integration concepts during quarterly conference calls.

– Promoted and participated in the CMS webinar on tax implications and encouraged LIHEAP network to promote the webinar to grantees and partners.

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ACF External Affairs: ACA Utilities Partnership• Rationale:

– Medical debt is the single largest cause of personal bankruptcy. – Costly utility service terminations are on the rise. – Health insurance eliminates one major cause of financial instability for utility

customers.• Strategies:

– Leverage the saturated reach of utilities to find the uninsured and connect them to navigators for help finding free or low-cost health insurance.

– Use Zip Code data to identify high uninsured in service area.• Outcome:

• ACF, CMS, and Enroll America collaborated successfully with 3 major utility companies to reach the uninsured in their service areas.

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What worked especially well this open enrollment period?• The Process

– Direct contact with enrollers, navigators, and assisters.– Playing to everyone’s strengths, not over-reaching

resources.– Relationships & collaborations (CMS, Head Start

grantees, partners).– Strategies, target areas, and data-driven plans.

• Communication– Messages/dissemination on listservs.– Relevant information.– Customized materials (flyers).

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How to Incorporate?

• Strategic planning for the entire year—infusing ACA messages into program activities and priorities

• Grants offices taking an active part in facilitating ACA and CHIP enrollment for all new grantee awards

• Strong leadership conveying that ACA outreach is a priority

• Share success stories

• Include in Commissioners’ performance plans

• Implement strategies in enrollment, contracts, and technical assistance that result in more parents getting insurance

• Include in TA contracts, intake forms, rules, etc.

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Next Steps

• Leveraging intake process for ACF means-tested programs.

• Taking a deeper dive on how to reach Head Start parents.

• Forging stronger connections between utility companies and navigators.

• Sharpening the region’s strategic focus to provide more direct one-on-one assistance to the uninsured.

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“Make no little plans, they have no magic to stir men’s blood and probably themselves will not be realized. Make big plans; aim high in hope and

work, remembering that a noble, logical diagram once recorded will never die, but long after we are

gone will be a living thing, asserting itself with ever growing insistency.”

David Burnham (Chicago architect, 1925)

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Contact Information

Rochelle RollinsHHS/ACF Office on Trafficking in [email protected]

Website www.acf.hhs.gov

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© 2016 Enroll America | StateOfEnrollment.org

The Role of Social Determinants in Community’s Access to QualityHealth Coverage

Ronald Ashford, Director Public Housing Supportive Services, U.S. Department of Housing and Urban Development

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Proyecto Salud ClinicSafety Net Clinic in Montgomery County

May 12, 2016

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Everyone should have access to healthcare

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One million + population One in two minority

One in three immigrant One in seven senior(America’s longevity capital – AARP blog)

MC CountyStat – community dashboards

Montgomery County

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Montgomery County‘majority minority county’’

(MC CountyStats community dashboards)

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Montgomery County (MC CountyStats community dashboards)

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El Salvador China (MC #1 in DC Metro) India Ethiopia (MC #1 in US) Korea

Montgomery County Top countries of origin

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Montgomery County Uninsured Populations: 112, 992 –11.5% uninsured rate

(American Comm. Survey 2009-2013 estimate)

6%

49%25%

20%

Non-Hispanic WhiteHispanic or LatinoBlack or African AmericanAsian or Pacific Islander

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The Montgomery Cares Program is a Public Private Partnership, its purpose is to facilitate access to primary health care to low income, uninsured adults living in Montgomery County.

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Serves annually close to 5,000 patients in two clinic sites

Proyecto Salud ClinicOur Mission is to serve as a community health center that provides

comprehensive, coordinated, and patient centered compassionate care.

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Population Served

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Population Served

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Uninsured93%

Medicaid7%

Population Served

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Primary Adult Healthcare Behavioral/Mental Health (collaborative

model) Diabetes Education and Management Care coordination – PCMH project Referral coordination to specialist

Services and programs

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Medicaid program expansion Diversification of services to include

childrenGrowth in new locationStrengthening of partnerships

going forward….

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THANK YOU!

Dr. Cesar PalaciosExecutive Director

[email protected]

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Meeting the Need and Stabilizing Lives

TOGETHERWE CANSOLVEHUNGER

TOGETHERWE CANSOLVEHUNGER

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Feeding America

Nation’s leading domestic hunger-relief organization

MISSIONTo feed America's hungry

through a nationwide network of member food banks and engage our

country in the fight to end hunger.

VISIONA hunger-free America

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1NATIONALOFFICE

Together we provide 3.7 billion meals each year

46M200 MEMBERFOOD BANKS

60K FOOD PANTRIES AND MEAL PROGRAMS

AMERICANSSERVED ANNUALLY

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We increasingly prioritize variety and good nutrition

68% of the food we distribute closely aligns with the USDA Dietary Guidelines for Americans.

FRUITS

VEGETABLESPROTEIN

GRAINS

DAIRY

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48 MillionPEOPLE ARE

FOOD INSECUREIN AMERICA

48Mx

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IN THE UNITED STATES, FOOD INSECURITY IS HOLDING STEADY AT THE HIGHEST RATES

EVER RECORDED

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providing meals alone won’t solve

food insecurity

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Needs do not exist in isolation

Food

Housing

Health

Employment & Income

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Food insecurity and health are interconnected

Across the lifespan, food insecurity is associated with:

Poorer dietary intakePoorer physical, psychological, and behavioral health

Poorer disease management

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Feeding America’s clients report that their household income is inadequate to cover their basic household expenses.

69%HAVE HAD TO

CHOOSE BETWEEN PAYING

FOR UTILITIES AND FOOD

57%HAVE HAD TO

CHOOSE BETWEEN PAYING

FOR HOUSING AND FOOD

67%HAVE HAD TO

CHOOSE BETWEEN PAYING FOR

TRANSPORTATION AND FOOD

66%HAVE HAD TO

CHOOSE BETWEEN PAYING

FOR MEDICINE AND FOOD

Source: Hunger in America 2014

Households are making difficult tradeoffs that have short and long-term implications for health

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Source: Hunger in America 2014

55% of households reported using 3 or more coping strategies in the past year.

79%Purchase Inexpensive,

Unhealthy Food

53%Receive HelpFrom Friends

40%Water Down

Foods or Drinks

35%Sell or Pawn

Personal Property

23%Grow Food in a Garden

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47% of clients responded they are in fair or poor health In 29% of households all members have no health insurance*

55% of households report some medical debt

*The Affordable Care Act went into effect after the fielding period of this survey.

Health-related concerns are present for households served by the Feeding America network

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What can we do together?

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There’s health care and there’s health promotion

Health Care

Providing direct medical services

Health Promotion

Activities that support health education, access to care,

and healthy behaviors

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A Conceptual Framework: Cycle of Food Insecurity & Chronic Disease

CHRONIC DISEASE

HEALTH CARE EXPENDITURES

EMPLOYABILITY

HOUSEHOLD INCOME

SPENDINGTRADEOFFS

HEALTH CARE

HEALTH PROMOTION

FOOD INSECURITY

COPING STRATEGIES:

Dietary Quality Eating Behaviors

Bandwidth

*

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Feeding America’s Newest National Program

In July 2015, Feeding America launched the SNAP Application Assistance Program which will expand and maintain SNAP access for eligible individuals and families.

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We explored opportunities with Google SNAP

“Google SNAP” uses internet search terms to connect individuals to local food banks for SNAP application assistance

Referral Email

Sent immediately to the local food bank for direct

follow-up

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>20,000 non-required comments have

provided considerable insight into

opportunities for additional assistance.

More than 50% of users report health issue or disability

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Google SNAP now connects to Get Covered Connector tool

Cleveland, OH Cincinnati, OH

Chicago, IL Geneva, IL

Based on area coverage and expanded Medicaid, we are currently working with eight markets to address health care outreach as part of Google SNAP.

Wichita, KS Springfield, MO

Glouster, OH Harrisburg, PA

Additional markets will be included using varying outreach strategies based on state-specific circumstances (e.g., State-Based Marketplace, non-expanded Medicaid).

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There is now a report for understanding food banks’ role as partners in health promotion

Food Banks as Partners in Health Promotion: Creating Connections for Client & Community Health

A collaboration between Feeding America and Center for Health Law & Policy Innovation at Harvard Law School

Highlights: • New developments in health care

• Incentives for health systems

• Partnership opportunities for food banks

• Report and Executive Summary available at HealthyFoodBankHub.org

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HealthyFoodBankHub.org educates, connects and engages

Public microsite of FeedingAmerica.org

Educates, connects and engages around the intersection of food insecurity, nutrition and health

Target Audience• Professionals, academics and partners working

with food insecure communities

Provides• Targeted tools, resource and recipes• Latest research insights• Custom trainings for diverse sectors

Continued growth reaching 45K+ users since launch in 2013

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TOGETHER WE CAN SOLVE HUNGER.TM

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© 2016 Enroll America | StateOfEnrollment.org

Thank You!Araceli Gutierrez, Health Manager, Podesta [email protected]

Jessica Hager, Community Health and Nutrition, Feeding [email protected]

Ronald Ashford, Director Public Housing Supportive Services, U.S. Department of Housing and Urban [email protected]

Cesar Palacios, Executive Director, Clinica Proyecto [email protected]

Rochelle Rollins, PhD, MPH, Senior Advisor, U.S. Department of Health and Human Services [email protected]