The Role of Public Relations in Social Media

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The Role of PR in Social Media Michelle Rogerson, APR New Media Conventions September 18, 2009

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The Role of Public Relations in Social Media delivered by Michelle Rogerson to New Media Conventions on September 18, 2009 at the Cavalier Golf & Yacht Club in Virginia Beach, VA

Transcript of The Role of Public Relations in Social Media

Page 1: The Role of Public Relations in Social Media

The Role of PR in Social Media

Michelle Rogerson, APRNew Media ConventionsSeptember 18, 2009

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Fundamentals

Collaboration and communication = two-way communication

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Fundamentals

Level playing field

Mutual control - you don’t own your reputation

Participate, don’t dominate

Share

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Fundamentals

Savvy consumers with access to unlimited information

TRANSPARENCY

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Fundamentals

Technological characteristics

Always on

Many formats for distribution and consumption of content

TV

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Social media strategy

Create goals: awareness, change attitudes/behavior

Identify social media that make sense

Consistent, simple messaging

Stick to the fundamentals

React and interact

Measure results

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Maintaining a blog

Benefits

Keeps your audience regularly engaged

Opt-in only, consumers pull information

SEO

Conversation

Leave comments open for dialog

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Blogger relations

Proactive

Form relationships

Give press credentials and send information

Offer blogger-friendly content

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Monitoring & Participating

Podcasts too!

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Monitoring & Participating

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Social networksUse profile pages to cross promote social media

Niche social networks

Discussion forums

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TwitterTwitter Search

Manage @replies - TweetDeck, TwitterFon

TweetBeep

Promote - Site badges, contests

Send RTs and @replies for mutual, two-way communication

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Road blocks

Executive and legal buy-in

Train and develop Web community ambassadors

Find the resources

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Q&AMichelle Rogerson, APRwww.ReinaCommunications.biz@chelbycat