The role of brand communications in every business

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THE ROLE OF IN EVERY BUSINESS BRANDING, DESIGN & MARKETING

Transcript of The role of brand communications in every business

Page 1: The role of brand communications in every business

THE ROLE OF

IN EVERY BUSINESS

BRANDING, DESIGN & MARKETING

Page 2: The role of brand communications in every business

IMAGE AND BRANDAWARENESS AREMEANINGLESS IF THEYFAIL TO ACHIEVEGREATER TURNOVER.

BRANDING, DESIGN & MARKETING

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ALL COMMUNICATIONS SHOULD SELL.AND, OF COURSE, ALL COMMUNICATIONSSHOULD BUILD THE BRAND (AS SHOULDALL MARKETING ACTIVITY).

BRANDING, DESIGN & MARKETING

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IN FACT, THESE TWO ROLESARE COMPLEMENTARY.

BRANDING, DESIGN & MARKETING

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COMMUNICATIONS SELL BYBUILDING THE BRAND (RAISINGAWARENESS AND INFLUENCINGPERCEPTIONS) AS WELL ASTHROUGH PROMPTING THEPOTENTIAL CUSTOMER TOTAKE ACTION.

BRANDING, DESIGN & MARKETING

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THE ROLE OF MARKETING COMMUNICATIONSREMAINS THE SAME, AND THE LIMITATIONSREMAIN THE SAME TOO. MARKETINGCOMMUNICATION IS JUST ONE OF THE TOOLSAVAILABLE TO BUSINESSES, ALONG WITHMANY OTHERS, SUCH AS:

BRANDING, DESIGN & MARKETING

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PRICING, DISTRIBUTION ANDPRODUCT DEVELOPMENT.

BRANDING, DESIGN & MARKETING

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NOT EVERY MARKETINGPROBLEM HAS ACOMMUNICATIONS SOLUTION.

BRANDING, DESIGN & MARKETING

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FOR EXAMPLE, IF YOU HAVE FUNDAMENTALPROBLEMS WITH YOUR PRODUCT ANDSERVICE IT IS ESSENTIAL THAT THESE ARERESOLVED FIRST, BEFORE YOU MAKE USEOF MARKETING COMMUNICATIONS.

BRANDING, DESIGN & MARKETING

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“IF YOU TELL LIES ABOUT A PRODUCT YOUWILL BE FOUND OUT – EITHER BY THEGOVERNMENT, WHICH WILL PROSECUTE YOU,OR BY THE CONSUMER, WHO WILL PUNISHYOU BY NOT BUYING YOUR PRODUCT ASECOND TIME.”DAVID OGILVY

BRANDING, DESIGN & MARKETING

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THE ONLY WAY YOU CAN DEVELOPAN EFFECTIVE COMMUNICATIONSSTRATEGY IS IN THE CONTEXT OFCLEARLY DEFINED BUSINESS ANDMARKETING OBJECTIVES.

BRANDING, DESIGN & MARKETING

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BRANDING, DESIGN & MARKETING

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BRANDING, DESIGN & MARKETING

DEVELOP A BUSINESS STRATEGY& OBJECTIVES.

>FIRST.

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BRANDING, DESIGN & MARKETING

DEVELOP A MARKETINGSTRATEGY & OBJECTIVES.

>NEXT.

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BRANDING, DESIGN & MARKETING

DEVELOP A BRANDCOMMUNICATIONS STRATEGY& OBJECTIVES.

>AND FINALY.

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BRANDING, DESIGN & MARKETING

HERE IS A CHECKLIST TO HELPYOU DEVELOP YOUR

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BRANDING, DESIGN & MARKETING

THE ROLE OF COMMUNICATIONSIS TO SELL.> BY BUILDING THE BRAND (RAISING AWARENESS

AND INFLUENCING PERCEPTIONS)> BY PROMPTING DIRECT ACTION

>ONE.

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BRANDING, DESIGN & MARKETING

MARKETING COMMUNICATIONIS JUST ONE TOOLSET,AMONGST MANY.> NOT EVERY MARKETING PROBLEM HAS A

COMMUNICATIONS SOLUTION

>TWO.

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BRANDING, DESIGN & MARKETING

COMMUNICATIONS STRATEGYEXISTS TO SUPPORT BUSINESSAND MARKETING OBJECTIVES.> MAKE SURE YOU HAVE CLEARLY DEFINED

BUSINESS AND MARKETING OBJECTIVES

>THREE.

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BRANDING, DESIGN & MARKETING

THE PRINCIPLES FOR SUCCESS:> ALWAYS START WITH THE CUSTOMER> BE DISTINCTIVE AND MOTIVATING (BUILD

YOUR BRAND!)> DEVELOP AND NUTURE LONG-TERM CAMPAIGNS> INVEST THROUGH GOOD TIMES AND BAD> MEASURE YOUR RETURN ON INVESTMENT> BUILD LEARNING INTO EVERYTHING YOU DO> EXECUTE WITH POWERFUL (AND OWNABLE)

COMMUNICATIONS IDEAS

>FOUR.

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BRANDING, DESIGN & MARKETING

STRATEGY IS:> “… THE DIRECTION AND SCOPE OF AN ACTIVITY

OVER THE LONG TERM: IDEALLY, WHICHMATCHES RESOURCES TO THE CHANGINGENVIRONMENT, AND IN PARTICULAR MARKETS,CUSTOMERS OR CLIENTS SO AS TO MEETSTAKEHOLDER EXPECTATIONS.”

>FIVE.

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BRANDING, DESIGN & MARKETING

YOUR COMMUNICATIONSSTRATEGY SHOULD SET THEDIRECTION AND SCOPE OF YOURCOMMUNICATIONS OVER THELONG TERM, TO BEST MEET YOURSTAKEHOLDER EXPECTATIONS.

>SIX.

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BRANDING, DESIGN & MARKETING

THIS CAN BE DONEBY CONSIDERING:> WHICH MARKETING OBJECTIVES ARE

MOST IMPORTANT> WHERE COMMUNICATIONS CAN HAVE

MOST IMPACT

>SIX.

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BRANDING, DESIGN & MARKETING

SET AND AGREE THECOMMUNICATIONS BUDGET.

>SEVEN.

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BRANDING, DESIGN & MARKETING

BEGIN THE PROCESS OF COORDINATINGCOMMUNICATIONS PROGRAMS INTO ANANNUAL PLAN BY CONSIDERING:> WHICH EXISTING PROGRAMS SHOULD BE MAINTAINED

> THE MARKETING ACTIVITIES YOU HAVE PLANNED

> NEW PROGRAMS THAT ARE NOT ‘TIME-LOCKED’

>EIGHT.

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BRANDING, DESIGN & MARKETING

Our Top Tip:

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BRANDING, DESIGN & MARKETING

THERE ARE BRAND CONSULTANTS WHOSPECIALISE IN BRANDING STRATEGIES ANDBRAND COMMUNICATION WHO CAN GUIDE YOUTHROUGH THE WHOLE PROCESS AND ADD AFRESH PERSPECTIVE TO THE PROJECT.

>TOP TIP.