The role of a Health and Social Care worker? Aims and objectives To equip the learner with an...
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Transcript of The role of a Health and Social Care worker? Aims and objectives To equip the learner with an...
The role of a Health and Social Care worker?
Aims and objectives
To equip the learner with an understanding of the role of the health and social care worker across a range of settings
Places of employment
Residential and nursing homes for the elderly
Home care
Day centres
Support workers for people with learning difficulties
Hospitals
Residential colleges for adults/young people with learning difficulties
Mental health
Role and responsibilities– Task sheet 1
List your role and responsibilities as a health and social care worker
Please use the examples listed for guidance and complete the following:
Communication, Health and safety, Duty of care, Policies and procedures, service users health and wellbeing, personal / professional development.
Responsibilities Responsible for delivering a quality service to the person you are supporting
Work in ways that the employer expects you to
Be able to work safely and responsibly
Comply with the Code of Practice for Social care Workers
Be able to work in partnership with other professionals and with family and friends
Definition of relationships (the free dictionary definition by Farlex)
1. The condition or fact of being related, connection or association
2. Connected by blood or marriage
3. A particular type of connection existing between people related to or having dealings with each other
4. A romantic or sexual involvement.
With whom might we have a personal relationship?
Personal relationships
Partner
FriendsFamily members
With whom might we have a professional relationship?-fill in the boxes task sheet 2
With whom might we have a professional relationship?
Client
Client family
Other professionals
Work colleagues
Managers
Describe the differences between professional and personal relationships- Task sheet 3
Professional Personal
Accepting gifts
Discussing personal
problems with service user
Kissing Borrowing items
Shouting , arguing , swearing
Recording activities
Appropriate dress wear
Texting friends
Task sheet 4Read the following statements and identify which statements are appropriate or not in work/ personal relationships. Then explain your reasons below in the box provided.
Homework 1 Describe the different working relationships in your setting. End of power
point 2
What do we mean by “agreed ways of working” and how do we do this? Task sheet 5 How do you know how to carry out your role and responsibilities when
commencing a new job, or job role or a change in your daily responsibilities.
Record where you would find this information
Why is important to adhere to the above.
Task sheet 5 continuedRecord where you would find this information
Why is important to adhere to the above?
What do we mean by “agreed ways of working” and how do we do this? Policies and procedures
Job descriptions
Care Plans
Risk Assessments
Supervisions and Appraisals
Why is it important to adhere to agreed ways of working
To ensure that clients receive a quality service
To ensure that they and the people you work with are safe
To ensure that you maintain boundaries
To safeguard yourself and your clients form harm and abuse
End of power point 3
What are the main principle of partnership working?
Partnership working
Respecting and valuing others
Communicating and sharing information
Making decisions
Determining roles and responsibilities
Resolving conflicts
Agreeing objectives
Complete task 6- Explain why it is important to work in partnerships with others End of section 4
What types of conflicts are there Conflicts within a team
Between colleagues
Conflicts involving a client
Conflicts between client and family members
Conflicts between clients in a group living environment.
Task sheet 8Complete the following scenario and describe what you would do
A client is slipping down her chair. You ask your colleague to get the hoist to reposition the client. Your colleague says” we will just pull her up the chair, it will be quicker than getting the hoist”
How then can we work well Agree a common purpose and work
towards it
Build relationships with team members
Build relationships with clients
Mutual respect
Value everybody's ideas and opinions
Communicate well
Learn whatever you can
B prepared to listen
Always look for the positives in people
Task sheet 8 Identify skills and approaches needed for resolving conflicts
Examples of conflict How can you resolve these?
Where can you get support?
Where you can get support Your manager
Other members of staff
Other professionals
Outside agencies
CSSIW
General Social Care Council
Training provider
Home work 2 Make a list of all the different types of conflicts you may come across and explain approaches
you have used to resolve these.