The Road Between Us Unilever

Paul Muigai

Serge Agoua

SAFETY CONTACT

Unilever’s Sustainable Living Plan:

Three Big Global Goals by 2020

HALVE ENVIRONMENTAL

FOOTPRINT OF

OUR PRODUCTS

HELP

1 BILLION PEOPLE IMPROVE

THEIR HEALTH

& WELLBEING

ENHANCE THE

LIVELIHOODS OF

HUNDREDS OF

THOUSANDS OF

PEOPLE

Sustainable Workplaces:

Safety Vision: ZERO INJURIES

Goal: By 2020 we will reduce the total recordable accident

frequency rate in our operations by 50% versus 2008

THE AFRICAN CHALLENGE

• Hundreds of vehicles on the road daily doing over 25,000,000kms a year in all sorts of terrain.

• +/- Same mileage being covered by third parties on our business » Finished goods, Raw material transporters

» Distribution sales vans

» Merchandisers

» Cabs

• Higher risk due to » Poor infrastructure

» Poor pedestrian/traffic separation

» Poor risk perception

» Weak enforcement of regulations

LESOTHO

NIGER MALI

CHAD

DRC

ANGOLA

NAMIBIA

SOUTH

AFRICA

BOTSWANA

ETHIOPIA

SOMALIA

NIGERIA GUINEA

ERITREA

CENTRAL AFRICAN REPUBLIC

TANZANIA

GABON

BURKINA

GHANA

COTE D'IVOIRE

ZAMBIA

ZIMBABWE

CAMEROON

TOGO

BENIN

UGANDA

KENYA

MOZAMBIQUE

SWAZILAND

CONGO

SENEGAL

SIERRA-LEONE

LIBERIA

EQUATORIAL

GUINEA

ANGOLA

RWANDA

MALAWI

DJIBOUTI

SAO TOME AND PRINCIPE

Unilever’s Africa

THE UNILEVER SAFE TRAVEL ROADMAP

The 7 key Action Points

» Safe Travel sub-committee performance

» Communication and involvement • Communication campaigns in Africa

» Vehicle Standards, • Vehicle section and Vehicle Inspection Standards

» Route Risk assessments and journey management

» Training

» Incident Reporting, Investigation and Sharing Lessons

Learnt

» RECOGNITION & Reward

Vehicle inspection Standards

TRAFFIC ON SITE MANAGEMENT STANDARD AFRICA & NAME Checklist for onsite traffic safety

Site: Date:

Item

Assessment

Score Remarks Actions to be taken 0 - 1 2-3 4-5

1

Does a checklist for requirements

for vehicles entering the site

exist? (See note *)

Yes, Checklist covers all the

regulatory requirements, but its

not used on all vehicles

Yes.

Checklist covers all the regulatory

requirements.

The checklist is always used on

vehicles entering the site

Checklist covers the regulatory requirements +

additional Unilever requirements for vehicles and the

crew.

The checklist is always used on vehicles entering the

site

5

2

Are crews briefed on the does

and don'ts and the safety

procedures before they enter the

site?

Happens but informally and

irregularly

There is a formal brief, but not all

vehicles are covered.

yes - the crews are always briefed at the gate and

issued with a returnable card with dos and don'ts 3

Formal brief not covering

all vehicles

Introduced formal

brief and returnable

card

3

Do the crews have the right

footwear for the tasks they need

to do on the site (See note **).

Are appropriate harnesses

provided for people who climb on

top of trucks

No- Crews walk around in flip-

flops and other inappropriate

footwear.

Those who climb onto trucks do

wear hard hats, but only

inconsistently

At least 70% of the crew comply.

Members of crew who are supposed

to carry-out certain tasks (e.g., fix a

hose for offloading) always have

safety boots.

In addition to hard hats, fall arresters

and safety harnesses have been

provided, though use is inconsistent

Yes. 100% of the crews comply.

Members of crew who are supposed to carry-out

certain tasks (e.g., fix a hose for offloading) always

have safety boots.

In addition to hard hats, fall arresters and safety

harnesses have been provided, and are used

consistently.

4

Not all raw and packaging

transporter crew has

safety boot

Review pre-requisite

requirement for all

packaging

transporter crew to

have safety boot

/closed shoes

4 Is the flow of traffic optimised to

improve efficiency and safety?

NO - the routes are marked out

but the signage (direction and

speed limit signs) is not

adequate . Walkways are

provided for people, but there

are few or no physical barriers

between human and vehicular

traffic

The routes are marked out and there

are direction and speed limit signs.

Human traffic is physically separated

from vehicular traffic whenever

possible

Convex mirrors at corners help

pedestrians and drivers to see round

the corners.

Yes.

In addition to all the above, traffic flow is such that

trucks do not reverse at all on the site

Convex mirrors at corners help pedestrians and

drivers to see round the corners

4 Trucks do reverse at

Omo street

Explore possibilies

of opening Molem

gate to eliminate

reversing of truck

5

Are safety marshals appointed for

the site?

Are vehicles escorted by a safety

marshal on site, and are they

secured once stopped?***

Safety marshals have been

appointed but not trained

Only infrequently. Often, there is

more than 1 truck moving in the

yard without coordination

Safety marshals have been

appointed, trained and wear luminous

jackets for easy visibility

Vehicles are always escorted by a

safety marshal and guided to a

designated packing slot. Vehicle

movement in the yard mostly happens

with the coordination of the safety

marshal.

Chocks are always applied when the

vehicles are stopped.

Safety marshals have been appointed, trained and

wear luminous jackets for easy visibility

Vehicles are always escorted by a safety marshal and

guided to a designated packing slot. Vehicle

movement in the yard only happens with the

coordination of the safety marshal.

Once the chocks are applies and the engine stopped,

the vehicle ignition keys are handed over to the safety

marshal for safekeeping until the vehicle is ready to

move again

4

Vehicle ignition keys

arenot handed over to

security for safekeeping

-

6

Is the site yard or marshalling

areas clear and tidy, to facilitate

manoeuvring of vehicles

No, there is evidence of old

materials, broken pallets etc

Site yard is clear of unnecessary

materials that would restrict

manoeuvring of vehicles.

Site yard is clear of all items. Vehicles always drive

and pack in designated locations 5 -

7 Are relevant vehicles always

packed with the wheels chocked?

No, sometimes using improvised

blocks to chock wheels.

Adequate quantities of approved

chocks on site - brightly coloured for

easy inspection. Chocks are used all

the time when the vehicles are

packed.

Adequate quantities of chocks on site - brightly

coloured for easy inspection. Chocks are used all the

time when the vehicles are packed.

plus

All trucks that frequent the sites carry their own

(approved design) chocks.

4

All trucks carry their own

chocks but not brightly

colored

-

8 Is an appropriate waiting/resting

place provided for crews?

No - Only some benches/chairs -

Sometimes crews take a rest

underneath packed vehicles!

Yes - a room is provided, complete

WC facilities, but sometimes crews

wander around, outside the

designated areas.

Yes - a room is provided, complete with WC facilities.

Crews are easily identifiable and always stay in

designated locations.

2 No room apart from DHL

in-plant crew

Provide appropriate

room for non DHL

crew

MANAGEMENT OF TRAFFIC ON SITE

• All heavy commercial vehicles that come to our sites must undergo a formal inspection before being allowed in.

• The vehicles must be escorted by a traffic martial to a designated packing

• Wheel chocks must be applied when the vehicle is packed

• Vehicle cannot be moved without the authorisation of the site traffic marshal

VEHICLE INSPECTION CHECKLIST

Vehicle Reg.No_________________________ Service Provider/Company___________________________

Date of Inspection____________________ Time____________________________________________

Purpose of the journey:_____________________________________________________________ Important: The conditions specific in this checklist are MANDATORY. Vehicles must fully comply with all the conditions to be allowed to offer services to Unilever as per the specific standards requirements. This checklist is a living document and will be reviewed regularly and the new conditions included will be enforced. Note: Mark √ if the condition is compliant or × if not .

DESCRIPTION STANDARD

Visual Standard TOOLS COMMENTS

1

The driver must have valid driving

licence.

Check date and

must be valid

2

The vehicle has a valid Inspection

and Insurance certificate. Check date and

must be valid

3

The vehicle has driving mirrors

intact on both sides.

Check mirror and

must be intact

4

The vehicle is fitted with seat belts

on all seats and functioning.

Check buckling and

locking mechanisms

5

All light indicators and warning

hazards are working properly.

All indicators must be

working

6

The vehicle is provided with two

warning triangles.

Must be in good

condition

7 All tires are in good condition) No worn out

8 All vehicles must have chokes

A minimum of

two

9

The vehicle is fitted with speed

governor sticker and certificate of

installation displayed.

Date must be

current

10

Is the vehicle fitted with an

equiped first aid kit and easily

accessibles

Must be well

equiped

11

Is there a fire extinguisher and

easily accessible

Must be

inspected with

current date

Suitable for the journey. Tick here

Inspectors comment_____________________________

Inspectors Name:________________________________ Drivers Name: ________________

Sign : _________________________________ Drivers Sign ________________

MANAGEMENT OF TRAFFIC ON SITE

Trucks being guided

by a traffic Marshal

Chocking of Vehicles

mandatory Trucks that frequent the site must

carry their own chokes

Selection criteria for Third party

Transport Providers

3P TRANSPORT SERVICE PROVIDER EVALUATION QUESTIONAIRE

Company Name:

Physical Address:

P.O.Box:

Tel:

Fax:

E-Mail:

Director's Names:

Insert Y, N or N/A

General Requiments/organizastion. Guidance

1 Is there insurance cover for the vehicles.

Provide evidence

2 Is the traffic act available prominently at the office?

Provide evidence

3

Does the organisation have a Health Screeing programme focusing on Eyesight, Physical mobility.

Provide evidence

4

Has organisation communicated "Never to drive under the influence of alcohol or intoxicating drugs"?

Interview drivers

5 Has organisation communicated never to drive when unduly tired / fatigued?

Interview drivers

6

Has organisation communicated that drivers should report any drastic change in their health or treatment to their doctor?

Interview drivers

7

Does the company have a code of business principles that guide their employees on ethical conduct? if yes, provide documented evidence.

Provide evidence

8 Is there a formal procedure to handle accidents & incidents?

Provide evidence

9 Does the company serve other clients?

List of the clients

10

Does the company carry out any customer satisfaction surveys in relation to their services?

Evidence of the most recent survey should be provided.

11 Does management meet to review company's safety performance?

Provide minutes of meetings held in the last 12 months

12 Are the employees aware of the legal requirements on the road safety? Interview drivers 13 Does the company have a dedicated resource to manage road safety? Provide job description

14 Are there sufficient records kept on safety issues?

Is there a file which shows safety data and awards for good performance on safety, warnings, incidents, accidents or expulsions?

15 Does the organisation conduct training to drivers? Indicate type of trainings.

16 Number of drivers who have attended defensive driving courses in the last 12 months.

Provide evidence

17 Does the company have emergency management capability/facility Provide evidence

Vehicle Factors

18 Are vehicles fitted with any tracking device systems e.g. GPRS, VHS Radio…..etc

Check to confirm

19 Is the company capable of providing vehicle status reports? Check to confirm

20 Is there a formal procedure for maintenance of vehicles e.g. tracking of mechanical inspections (routine and annual)

Check to confirm

21 Are all the vehicle fitted with safety belts for the driver and all the passengers?

Check to confirm

22 Are all vehicles fitted with a fully serviced fire extinguisher, spare wheel, jack, wheel spanners and life savers triangles?

Check to confirm

Driver Factors

23 Does the company have drivers less than 25 yrs of age If yes score 'NO".

24 Does the company have drivers older than 50 years If yes score 'NO".

25 Are employees assessed for their suitability for work by occupational health staff?

Provide evidence

26 Does the company carry out a safety induction for new recruits? Yes responses 0 No responses 0 n/a responses 0 % in place #DIV/0! Has every question been answered? NO Total questions 26 Total responses 0 26 90% Meet Unilever Requirements 85% Approved conditionary Not approved

VEHICLE INSPECTION CHECKLIST.

Vehicle Reg.No_________________________ Service Provider/Company___________________________ Date of Inspection____________________ Time_______________________________________________ Purpose of the journey:_____________________________________________________________

Important:The conditions specific in this checklist are MANDATORY.Vehicles must fully comply with all the conditions to be allowed to offer services to Unilever as per the specific standards requirements.This chekclist is a living document and will be reviewed regularly and the new conditions included will be enforced. Note:Mark √ if the condition is comliant or × if not .

DESCRIPTION STATUS COMMENTS

1 The driver must have valid driving licence.

2 The vehicle has a valid Inspection and Insurance certificate

3 The vehicle has driving mirrors intact on both sides.

4 The vehicle is fitted with seat belts on all seats and functioning.

5

The hand brake and foot brakes are functioning properly.No

evidence of leaks.

6

The vehicle has horn and reverse bleeper is functioning properly and

audible adequately.

7 All light indicators and warning hazards are working properly.

8 The vehicle is provided with two warning triangles.

9 All tires are in good condition(non is worn out)

10 No wheel has more than one nut missing.

11 The vehicle is able to self start.

12

The vehicle is fitted with speed governor sticker and certificate of

installation displayed.

13 The wind shield is firmly secured and wipers working properly

14 Exhaust silent,free of leaks and not smoky

15 Is the hydraulic jack in good working condition.

16 Is the vehicle fitted with an equiped first aid kit and easily accessible.

17 Check for inspection certificate ,PSV

17 Check for any loose objects in the vehicle.

18 Is there a fire extinguisher and easily accessible

19

Check the condition of engine i.e leaks,fluids,cracks,battery terminals

condition

20 General condition of the vehicle,are there dents,scratches,peels.

21

Front view-the vehicle should be properly aligned from the

view,wheels should be parallel to the body.

Route Risk Assessments

ROUTE RISK ASSESSMET

• Aim is to assess and document the risks and use the material to sensitize drivers before they embark on a trip.

• Journey approval must be accompanied by risks briefing.

• So far only covering main routes

20

Mt. Kenya

Maua

H Kirua

Isiolo H

Meru

Nkubu Kanyakine

Igoji

Ngeru

Chuka H

Runyenjes

Ena

Embu

Kutus Kibimbi

Wamumu

Santamor Halt

Thika H Juja

Ruiru

Kahawa

Nairobi

Muthara

Kianji

Sagana

Kerugoya

Ka

ratin

a

Nyeri

H

Kiganjo

Naro Moru

Nanyuki

H

Timau

Kenol Junction

Makutano Junction

H

Nairobi-Mt. Kenya Area-Isiolo

N

21

Kenya hazards /Risks on this route

• PSVs ,Hand cart, Motor cycle and pedestrians especially at market locations/Shopping centre

• Speed bumps

• Highway between Thika and Kenol Makutano very smooth and slippery when wet and Fast moving Vehicles.

Unilever Kenya H/Office to Nanyuki/ Meru/Maua

22

UNILEVER KENYA H/OFFICE TO NANYUKI/ MERU/MAUA

KMS FROM UKL

NAIROBI

LOCATION HAZARD PRECAUTIONS

0 H UKL Parked trucks on

Commercial

Manoeuvre carefully

2 Jogoo Road Roundabout PSV Vehicles, Hand

carts,Motor cycle

Drive cautiously

6 Jogoo Road and Buru

Buru T-Junction

PSV Vehicles, Hand

carts,Motor cycle

Drive cautiously

10 Outering/Buruburu

Junction

Vehicles turning,Motor

Cycles

Look out for turning

vehicles

12 Outering/Dondora

Junction

Vehicles turning,Motor

Cycles,Hard

Cart,Bicycles,Pedestrains

Look out for turning

vehicles

15 Allosop /Thika road Fly

over

Vehicles turning,Parked

PSV,Pedestrains

Drive cautiously

20 Kasarani Roundabout PSV Vehicles Drive cautiously

22 Githurai Roundabout Pedestrian, PSV vehicles Slow down

27 Ruiru Town Incoming car from Ruiru

joining the highway

Slow down

31 Muigai Inn Weighbridge, heavy

vehicles parked and

turning

Slow down

Route 1A:

23

34 River Ndarugu drift

Quarry trucks turning and

crossing road

Slow down

40 H Thika Town (turn left to Thika

Commercial New Gatitu,

BIDCO, Wajir)

Mangu Junctions, flyover

junctions

Drive slowly

42 Chania/Thika Bridges Sharp bends and drifts Reduce speed

50 Kabati Black spot. Bend and downhill

and very slippery road

Reduce speed

53 Makutano Kenol Market End of dual carriageway. PSV

vehicles and pedestrians

Slow down as you enter single

lane road

53 Turn left to Kangari Service

station 46km

Steep downhill with sharp

corners at Kariguini. Steep

uphill with sharp bends.

Narrow bridges

Slow down at Kariguini. Drive

cautiously as you climb to

Kangari.

62 Makuyu turn-off PSV and pedestrians Slow down

66 Kakuzi Farm Blind corner Look out for overtaking

oncoming tragic

73 Kambiti Blind bends downhill/un even

road srface

Slow down

81 Tana River Bridge Sharp blind bends Reduce speed

85 Embu Makutano Turning traffic, pedestrians,

PSV

Slow down

94 MOW camp/ market

Blind bends, pedestrians,

carts, PSV, narrow bridge.

Slow down

Safe Travel

Communication Campaigns

in Africa

OBJECTIVES OF THE COMMUNICATION CAMPAIGNS

• Create a heightened awareness on the issue of road safety

• Engage and inspire employees to take personal responsibility on Road Safety

• Relaunch own vehicle inspections

• Integrate employee families into our safety program

METHODOLOGY

• Reach out to employees and their families

• Reinforce the 10 Safe Travel GOLDEN RULES

• Work with organisations that are stakeholders in Safe Travel to deliver the message » Traffic Police

» Tyre manufacturers

» Automobile association etc

• Get people affected by Road accidents to deliver testimonials

• Use powerful props to deliver an unforgettable message

• Train spouses on Defensive Driving.

• Have fun

Crushed (accident) vehicles Exhibition

“Watch The Carnage” Campaign aimed at winning Hearts and Minds of employees. This is about getting everyone to drive or be driven safely, not because they’ve been told to, but because that is the way they want to drive or be driven Key Lessons Learnt: Speed Kills - The faster the speed of a vehicle, the greater the risk of an accident. The forces experienced by the human body in a collision increase exponentially as the speed increases.

Mercedes Benz wreckage from

local fatal accident . Donated

for sensitizing employees by Unilever’s global insurance

partner – Aon Ltd

C.E.O :Road Safety International Accident Survivor/Road Bright Oywaya In October 18 1997, a vibrant 31 year old Bright Oywaya.Then the unexpected happened. A car that was driving

on the opposite lane hit their car head on while trying to overtake a trailer. The accident left Bright paralyzed from

the waist down. Suddenly, she was thrown into the world of being a paraplegic, something she never imagined

would happen to her. Before her accident, Bright had a successful career in the banking industry. But the accident

changed her outlook on life, and she found herself gravitating towards disability issues. Not long after, she quit her

lucrative banking career and enrolled in a professional counseling course.

Today, Bright is the director in charge of counseling at Kenyan Paraplegic organization.

She has dedicated her life to raising awareness about road safety issues. She speaks in may forums where she

shares her personal story, and in the process educating all road users ~pedestrians, cyclists and motorists alike.

Bright also sits in various road safety committees including the National Road Safety Council.

During the safety & family day, Bright shared her life story to the listening audience detailing how she became a

paraplegic as a result of her accident. Her key emphasis was the need for everyone to be fully aware of road

safety

Key guest Speaker :Bright Oywaya :Kenya’s Road

Safety Advocate

Radio Maisha’s Esther Ingolo shared her ever-inspirational story of how she has overcome disability after she lost

her limb in a road accident at the age of 17. She narrated how, after five days in a coma, she woke up to find one

of her legs gone and stressed throughout her talk how a single event can change one’s life. Ever since

overcoming her ordeal Esther has been a bold ambassador on Road safety as part of her “Niko fiti” campaign -

translated “Ability beyond Disability”

During her speech she stressed the need for every road user to think very carefully before making a decision on

the road as it could have very serious implications on theirs or another individual’s life.

Radio Maisha Presenter & Road Safety Ambassador: Esther Ingolo

TWO WHEELER SAFETY CAMPAIGNS - KERICHO

•Inspection of employees cars •Tire pressure control by a Tire supplier

Car Clinic in Abidjan: Emphasis on training

Car Clinic Simple Mechanical solutions Vehicle roadworthy inspection Quick fix for tire puncture Tyre Safety warning signs of tyre failure !!!! Instant fabulous prizes were won !!!!!

Yana Gave Prizes to Employees who’s vehicle tyres once

inspected were found to be in best condition on tyre safety – one of the “lucky” winners &

his family

AA Staff taking employees

through basics on keeping one’s

car in safe condition

Automobile Association of Kenya & Yana Tyres (Tyre Manufacturer)

Emergency Rescue Life Saving Tips Basic First aid at home, work place, road……

First aid training

St John Ambulance

booth – providing demos

on First Aid & sharing with

employees on their services

Reasons behind Spouses Defensive Driving

It is very common for a married couple to share driving duties, even if each spouse owns his or her

own vehicle. There are times when it just makes sense for spouses to swap driving. This Spouse

Defensive Driving course highlighted the dangers of driving and is aimed at raising the awareness

of family members in an effort to promote safe driving practices.

38 spouses participated in course

Theory session during Defensive

driving course

Practical session

:Vehicle inspection

before driving

Kenya Institute of Advanced Defensive Driving

Fun & Entertainment for

kids with emphasis on Safe Travel

theme

•Catch them young: •children learn some tips on safe travel

•Some fun for the children

Key Feedbacks from Participants/Employees

Husband of Finance Dept Employee – On Spouse Defensive Driving

“I did my driving course many years earlier than my wife. Years after her training, we always argued in the car about my driving habits, which she

thought were not safe. I would, however, insist on my ways because I

thought I knew all that was necessary; in any case, I learned earlier than she did. I would often drive very fast and,

sometimes, very dangerously. All these changed after my experience with the defensive driving course for spouses. I learned how important it is to take care

of the safety of my family, and passengers”

General Management Employee – On Spouse Defensive Driving

“It was very thoughtful to include our spouses in defensive driving.

I rarely drive on long journeys when travelling with my husband

instead I ask him to drive instead. This training will definitely benefit us both”

General Management Employee

– On Watch The Carnage Campaign

“Displaying that car wreckage was very impactful and makes you think a lot more seriously about your safety when on the

road”

LESSONS LEARNT The Chiraa (Ghana) Accident

SKETCH OF THE ACCIDENT SCENE

•1

•1: Unilever RSM car travelling to Sunyani, Taxi travelling towards Techiman. Although they are only 80m apart, they cannot see each other because of the sharp brow of the hill – see X-section •2: Taxi moves to the left - away from the damaged surface of the road. At the same time, Unilever driver notices the taxi and starts to brake as he swerves to the right avoid a collision. •3: However, taxi delays to get back on his lane. Vehicles make contact and the driver side of the taxi is ripped off from the front to the rear door. Front left side of the Hyundai is also extensively damaged and the airbags deploy •4: Impact makes the Hyundai to spin and land on the other side of the road, 22m away, while the taxi lands about 5m away.

•X-SECTION

•Kiosks

Unilever car

Taxi

•Immediate / Direct Causes

•Operating at Improper Speed: With the severity of the accident, it is clear that the speed of either one or both cars was high.

•Failure to identify hazard/risk: The drivers could not see the other car thus could not identify the hazard.

•Failure to react : The sudden appearance of the taxi in front of the Unilever driver did not allow him to swerve sufficiently to the right and avoid the collision

•Improper placement: The taxi was not in its lane

•Road condition: the right side of the lane of the taxi was damaged causing vehicles ascending the hill to move to the centre of the road then find itself on the other lane. This section of the road is a pronounced hill that did not allow cars coming in opposite direction to see each other.

•Failure to correct: The other Unilever Manager in the car noticed that the driver was “speeding” but did not engage him to adapt the speed to the road condition

Basic/ Root Causes

• Improper attempt to save time: the objective of the team was to go do a journey of 390km (Kumasi-Techiman-Sunyani-Kumasi) from 13.00hrs, see the KDs in Techiman and Sunyani and still reach Kumasi before the evening.

•Inadequate reinforcement of proper behaviour: The other Unilever Manager did not tell the driver to lower the speed during the journey.

•Inadequate communication of standards: According to the police, there have been almost 10 fatal accident at this same place in the last 6 years, but nothing such as speed limit signage, hazard signage or hump has been installed on this road to warn drivers

•Inadequate practice: Because of the damaged road, all ascending vehicles tend to go to the left toward the descending vehicles lane, even though they cannot see oncoming traffic due to the sharp brow. (In Ghana we drive on the right)

•Inadequate maintenance: The section of the road which is damaged has been there for long. No action is taken by the local authorities

• Key Lessons

•Proper journey planning is essential to eliminate tendency to rush. Speed must be reduced when approaching a built area

•The use of seat belt and vehicle fitted with airbags to protect lives from collision must be enforced.

•Driver’s observation programme as part of the behavioural audit must happen at any time and feeb-back provided

•Risk assessment: Road conditions must be assessed by the Unilever personnel while travelling

•All employees who drive need to be fully aware of the Risk Assessments for the routes that they use and must review the risk assessments before the start of the journey.

•Ensure robust implementation of the Unilever Safe travel road map.

•LESSONS LEARNT: CLASS B FATALITIES – GHANA – 14/05/2012

Damage on the road causing vehicles climbing to move to the left of the road -

• Event Description

At 16.30hrs on 14th May 2012, Mr. P D, the outgoing Ghana Mid Ghana Sales manager (RSM) was involved in a traffic accident when the vehicle he was driving collided head on with a taxi along Techiman – Sunyani road. The taxi had 5 occupants. The Unilever 4WD car has 4 occupants.

The taxi headed in the opposite direction towards Techiman. At the point where the accident occurred, there is a sharp brow and a car barely 80m away is completely hidden from view. There is a damaged section of the road on the right hand side of the road . As the taxi wholly came to view, P D realised that it was in his lane and immediately hit the brakes, while swerving to the right to avoid a head on collision. However, the taxi did not go back to its lane and the vehicles made contact on the LHS, extensively damaging the two vehicles. Two of the victims were pronounced dead on arrival at the Sunyani hospital, while a third and fourth victim died on Tuesday 15th May and Thursday 17th May respectively. The fifth victim was admitted in the same hospital and was in comma. The 4 occupants of the Unilever car were all belted up, the car airbags deployed. The employees were treated at the same hospital for minor injuries and strains, and released.